All Systems Operational

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

Status for Repstor solutions is available here.

EU Operational
EU DealCloud Operational
EU Experience Operational
EU Flow Operational
EU Intapp Integration Service (IIS) Operational
EU OnePlace CRM Operational
EU Pricing Operational
EU Relationships Operational
EU Risk/Flow Operational
EU Time Operational
EU Time Cloud Operational
US Operational
US DealCloud - Environment 1 Operational
US DealCloud - Environment 3 Operational
US DealCloud - Environment 4 Operational
US Experience Operational
US Flow Operational
US Intapp Integration Service (IIS) Operational
US OnePlace CRM Operational
US Pricing Operational
US Relationships Operational
US Risk/Flow Operational
US Time Operational
AP Operational
AP DealCloud Operational
AP Experience Operational
AP Intapp Integration Service (IIS) Operational
AP OnePlace CRM Operational
AP Pricing Operational
AP Relationships Operational
AP Risk/Flow Operational
AP Time Operational
AP Time Cloud Operational
CA Operational
CA Flow Operational
CA Intapp Integration Service (IIS) Operational
CA Risk/Flow Operational
CA Time Operational
AE Operational
AE DealCloud Operational
UK Operational
UK Rekoop Operational
UK Time Cloud Operational
EU: Non-Production Operational
EU DealCloud - User Acceptance Testing Operational
EU Experience - Sandbox Operational
EU Flow - Sandbox Operational
EU OnePlace CRM - Sandbox Operational
EU Risk/Flow - Sandbox Operational
EU Time - Sandbox Operational
EU Time Cloud - Sandbox Operational
US: Non-Production Operational
US DealCloud - User Acceptance Testing Operational
US Experience - Sandbox Operational
US Flow - Sandbox Operational
US OnePlace CRM - Sandbox Operational
US Risk/Flow - Sandbox Operational
US Time - Sandbox Operational
AP: Non-Production Operational
AP DealCloud - User Acceptance Testing Operational
AP Experience - Sandbox Operational
AP OnePlace CRM - Sandbox Operational
AP Risk/Flow - Sandbox Operational
AP Time - Sandbox Operational
CA: Non-Production Operational
CA Flow - Sandbox Operational
CA Risk/Flow - Sandbox Operational
CA Time - Sandbox Operational
UK: Non-Production Operational
UK Rekoop - Sandbox Operational
UK Time Cloud - Sandbox Operational
AE: Non-Production Operational
AE DealCloud - User Acceptance Testing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SERVICE IMPACT 
- Client action required: none.
- Usage impact: The maintenance will incur downtime. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. Disconnection will last up to 2 hours and can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
- Support for Windows 11
- Drag-and-drop captured activities populates default UDFs
- Planner view support for tenthsonly and displayhhmm settings
- “Forget Me” CDS API for hard delete of users if required by regulation or implementation

ADDITIONAL INFORMATION
- For more information, please visit the Intapp Client Community for full release details. If you have any questions, please contact Support@intapp.com.
Posted on Jan 13, 12:24 PST
Time Release 2022.1.1.0 – US – Sandbox Jan 27, 23:00 - Jan 28, 03:00 PST
SERVICE IMPACT 
- Client action required: none.
- Usage impact: The maintenance will incur downtime. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. Disconnection will last up to 2 hours and can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
- Support for Windows 11
- Drag-and-drop captured activities populates default UDFs
- Planner view support for tenthsonly and displayhhmm settings
- “Forget Me” CDS API for hard delete of users if required by regulation or implementation

ADDITIONAL INFORMATION
- For more information, please visit the Intapp Client Community for full release details. If you have any questions, please contact Support@intapp.com.
Posted on Jan 13, 12:27 PST
Time Release 2022.1.1.0 – CA – Sandbox Jan 27, 23:00 - Jan 28, 03:00 PST
SERVICE IMPACT 
- Client action required: none.
- Usage impact: The maintenance will incur downtime. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. Disconnection will last up to 2 hours and can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
- Support for Windows 11
- Drag-and-drop captured activities populates default UDFs
- Planner view support for tenthsonly and displayhhmm settings
- “Forget Me” CDS API for hard delete of users if required by regulation or implementation

ADDITIONAL INFORMATION
- For more information, please visit the Intapp Client Community for full release details. If you have any questions, please contact Support@intapp.com.
Posted on Jan 13, 12:30 PST
SERVICE IMPACT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to 4 hours. Do not execute bulk data upload during the maintenance. We encourage you to review the following new features.
- Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to 4 hours. The service unavailability can occur anytime after the maintenance start is announced via the status site.

RELEASE CONTENT

CONFLICTS NEW FEATURES/IMPROVEMENTS:
- A new list page has been added to allow users to find and access corporate trees without having to open them from the party page in Data Management. This new list page displays all trees stored in the application including trees that are not linked to parties. Users with relevant capabilities can access the saved corporate trees via Administration > Corporate Trees. Client Matter security is respected on the Corporate Trees page.
- Stored corporate trees and trees matched for companies can be exported to PDF for further review and distribution to others.
- Users can sort and search columns on the Corporate Tree page, can complete a text search via a search box and filter results with a 'show matching results' button. Additionally, users can view the number of companies, clients, matters and parties in a corporate tree as the count will display for each. Note: sorting by companies, clients, matters and parties is not supported at this time.
- Included in this release is a redesign to the corporate tree page itself. Company specific information like Management, Beneficial Owners and Shareholders have been relocated from the bottom of the screen to a side panel that opens to display detail. The data provided is pulled from saved corporate trees rather than third party providers.

INTAKE/FLOW NEW FEATURES/IMPROVEMENTS:
- Admins or Implementers can generated hyperlinks from a centralized portal so users can create new requests for matters, in addition to the existing ability to create requests for clients. The form with the link can be imported between Risk sites without change.
- Aggregation functions for assessing risk have been added to grid type questions replacing the 'Grand Total' logic. Additionally, Integers are supported in label questions for grid column aggregate functions.
- Users can search for an approval rule via a smart lookup field in the 'Add approval' lightbox on a Request page.

TERMS NEW FEATURES/IMPROVEMENTS:
- Users can now copy an existing term's details when creating a new similar term within the Categorize Term lightbox. This makes the categorization process faster and more consistent. This feature must be enabled via a new feature flag called 'Enable copying terms within categorization lightbox' which has been added to the Administration > System > Configuration > Terms section.
- The Custom Fields designer has been enhanced with the addition of Terms Document as a new custom field Object Type. These custom fields support 'Lookup' as the value type.
- Users can filter by Terms Custom Fields via the 'More' menu on the Terms Document page and Terms Document tab on the Entity Profile page. A lookup field allows users to find specific criteria for Terms documents.
- All custom fields added to the Document Profile page can be edited by clicking into the fields. Additionally, custom fields can be added to the Edit Status Lightbox when editing a document's status. These custom fields are editable and any changes will be saved to the database.
- All parties identified as Vendors are displayed in a new tab called Vendors on the Data Management page. Users can add vendor-specific grid columns (e.g. Vendor Id, Name, Country, etc.) and search for Party, Vendor Id, Name, etc. in the Find field. The Vendor tab includes pagination, sorting and column arrangement.

COMMON/API/NEW FEATURES/IMPROVEMENTS:
- The Swagger API documentation is now accessible via a link in the web help icon.
- The new email engine has been enhanced to make the 'Allow external emails' settings consistent for Conflicts and Requests.
- Blackbook Requested by User and Blackbook Entry custom fields have been added to the OnePlace for Risk Elasticube for reporting.
- The GET Clients{ClientId}, GET Parties{PartyId}, and GET Matters{MatterId} APIs have been enhanced to include the Relationship Counts property. This new property will return counts of total and active parties associated with specific entities.
- Users can add Data Sets displaying Client, Matter or Party specific information such as Risk Factors to the Client Data Management page. Once Admins/Implementers have added the data set table via the Administration > System > Configuration > UI page, a new section will display with the entity specific data populated.

Please see our Intapp Community Portal for a complete list of New Features and Defect Fixes.

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Posted on Jan 19, 14:55 PST
Intapp Scheduled Maintenance Jan 28, 05:00-09:00 PST
The Intapp Infrastructure will undergo a scheduled maintenance.


During this time, there may be some interruptions in connectivity to the Intapp Platform. We recommend that you do not perform any large data imports or changes until the maintenance window is closed.

For questions, or if you require technical support please contact us at support@intapp.com.

Thank you!
Posted on Jan 13, 12:05 PST
Intapp Scheduled Maintenance Jan 29, 08:00-12:00 PST
The Intapp Infrastructure will undergo a scheduled maintenance.

During this time, there may be some interruptions in connectivity to the Intapp Platform. We recommend that you do not perform any large data imports or changes until the maintenance window is closed.

For questions, or if you require technical support please contact us at support@intapp.com.

Thank you!
Posted on Jan 13, 12:00 PST
Time Priority Maintenance - EU Jan 29, 08:00-12:00 PST
SERVICE IMPACT 
- Client action required: none. 
- Usage impact: Brief downtime processing requests during the maintenance. Users can continue to work in an offline mode while the system is unavailable.

PRIORITY JUSTIFICATION
Required AWS maintenance.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jan 24, 09:58 PST
SERVICE IMPACT

- Customer action required: None
- Usage impact: Intapp Reporting Service (IRS): This maintenance will incur downtime. All Sisense functionality will not be available during the maintenance.

RELEASE CONTENT

*IRS:
- Flexible cube deployment conditions support
- Enhanced retries logic for Sisense API requests

*IIS:
- New Microsoft Graph API connector - New iLevel connector
- Intapp Services connector improvements (support for Risk on-premises authentication)
- Support for multiple regions and cloud providers for single customer tenant
- Improvements to Atom Clouds reliability and monitoring

ADDITIONAL INFORMATION

- IRS is the Reporting service used by most Intapp Cloud applications. It powers in-product analytics and interactive dashboards across Intapp applications. If you cannot determine if you are using IRS, please contact Support@intapp.com.
- If you have any questions, please contact Support@intapp.com.
Posted on Jan 24, 15:32 PST
Experience Maintenance – US/EU Feb 5, 08:00-12:00 PST
SERVICE IMPACT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to 120 minutes. Do not execute bulk data upload during the maintenance.
- Usage impact: The maintenance will incur downtime. Some or all users will be unable to use the service for up to 120 minutes. The service unavailability can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
- General database maintenance.

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Posted on Jan 20, 14:34 PST
SERVICE IMPACT

- Customer action required: None
- Usage impact: Intapp Reporting Service (IRS): This maintenance will incur downtime. All Sisense functionality will not be available during the maintenance.

RELEASE CONTENT

*IRS:
- Flexible cube deployment conditions support
- Enhanced retries logic for Sisense API requests

*IIS:
- New Microsoft Graph API connector - New iLevel connector
- Intapp Services connector improvements (support for Risk on-premises authentication)
- Support for multiple regions and cloud providers for single customer tenant
- Improvements to Atom Clouds reliability and monitoring

ADDITIONAL INFORMATION

- IRS is the Reporting service used by most Intapp Cloud applications. It powers in-product analytics and interactive dashboards across Intapp applications. If you cannot determine if you are using IRS, please contact Support@intapp.com.
- If you have any questions, please contact Support@intapp.com.
Posted on Jan 24, 15:35 PST
Relationships 2022.1 Release - AP Feb 11, 05:00-09:00 PST
SERVICE IMPACT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to 90 minutes. Do not execute bulk data upload during maintenance.

- Usage impact: The maintenance will incur downtime. Some or all users will be unable to use the service for up to 90 minutes. The service unavailability can occur any time after the maintenance start is announced via the status site.

MAINTENANCE CONTENT

All Sinks
DQM Editor: Increase the width of Update CRM Value To column
o In the DQM Edit form, the width of the CMC Value column has been decreased and the width of the Update CRM Value To column has been increased allowing the two columns to be the same width for better visibility

DQM Editor: Increase DQM Office Location selection box size
o In the DQM Edit form, the Matching Companies selection box size has been decreased and the Office Locations selection box size has been increased for better visibility when reviewing and selecting an office location

Configuration to release DQM reservations for disabled user accounts
o There is a new ‘Release DQM Reservations’ column in the User Settings table
o When a user is disabled and this option is selected, the reservations for that DQM user will be released and will no longer display when ‘Show Other People’s Reservations’ is selected on the DQM Reservations page
o Note 1: the disabled user account will continue to display in the DQM Reservations > Reserved by drop-down, but upon selection, no reservations will display if that user’s reservations have been released
o Note 2: upon disabling a user account, the user will still need to be removed from any filters that route reservations to that account

Contact Alerts: do not send an alert when there are no contact changes
o If a user sends a Contact Alert when there are no changes to that user’s contact data, then the alert will not be sent and the user is informed that the email was not sent as there was no new data

CMC Relationships Export Utility. Clients can now export relationships and underlying email count details for contacts committed to the DQM. This is intended to facilitate migrations from Intapp Relationships to OPM, but is available for all CMC clients, and hence, can also be used to allow clients to export their data in the instance that they terminate their subscription.
o In the CMC > Configuration > Data Management tab, there are two new options: Export Relationship Scores and Export Email Counts
o Data is exported in xlxs format and if the maximum data limit s exceeded then multiple xlxs files will be generated.

Export Relationship Scores: exports the following:
§ colleague email
§ contact email
§ relationship score (at the first day of the bucket date month)
§ bucket date (the month for the score, yyyy-mm-dd)

Export Email Counts: exports the following data in monthly ‘buckets’ for a user-specified ‘from’ date:
§ colleague email
§ contact email
§ bucket date (the month for the email statistics (yyyy-mm-dd))
§ Personal Email Count In - the number of 1:1 emails sent from the contact to the principal
§ Personal Email Count Out - the number of 1:1 emails sent from the principal to the contact
§ Group Email Count In - the number of group emails sent from a contact to a principal where additional contacts and/or principals are in the "To" fields
§ Group Email Count Out - the number of emails sent from a principal where additional contacts and/or principals are in the "To" fields
§ CC Email Count In - the number of emails sent from a contact where a principal is in the "CC" field
§ CC Email Count Out - the number of emails sent from a principal where a contact is in the "CC" field
§ Last Inbound Email Date - the date of the last email from the contact where the principal is in either the "To" or "CC" fields
§ Last Outbound Email Date - the date of the last email from the principal where the contact is in either the "From" or "CC" fields

Updated application code to remove any outdated references of log4j as a precautionary measure to the latest vulnerability.

Client Escalations
All Sinks
§ Improved the response time of the initial load of Email Alerts and Lists pages for tenants with several thousands of distinct received by email addresses in their DB

Intapp CRM
§ Fixed OfficeLocationCacheCollection population that all company addresses can be viewed in the DQM Editor

ADDITIONAL INFORMATION
If you have any questions, please contact Support@intapp.com.
Posted on Jan 21, 07:39 PST
SERVICE IMPACT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to 4 hours. Do not execute bulk data upload during the maintenance. We encourage you to review the following new features.
- Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to 4 hours. The service unavailability can occur anytime after the maintenance start is announced via the status site.

RELEASE CONTENT

CONFLICTS NEW FEATURES/IMPROVEMENTS:
- A new list page has been added to allow users to find and access corporate trees without having to open them from the party page in Data Management. This new list page displays all trees stored in the application including trees that are not linked to parties. Users with relevant capabilities can access the saved corporate trees via Administration > Corporate Trees. Client Matter security is respected on the Corporate Trees page.
- Stored corporate trees and trees matched for companies can be exported to PDF for further review and distribution to others.
- Users can sort and search columns on the Corporate Tree page, can complete a text search via a search box and filter results with a 'show matching results' button. Additionally, users can view the number of companies, clients, matters and parties in a corporate tree as the count will display for each. Note: sorting by companies, clients, matters and parties is not supported at this time.
- Included in this release is a redesign to the corporate tree page itself. Company specific information like Management, Beneficial Owners and Shareholders have been relocated from the bottom of the screen to a side panel that opens to display detail. The data provided is pulled from saved corporate trees rather than third party providers.

INTAKE/FLOW NEW FEATURES/IMPROVEMENTS:
- Admins or Implementers can generated hyperlinks from a centralized portal so users can create new requests for matters, in addition to the existing ability to create requests for clients. The form with the link can be imported between Risk sites without change.
- Aggregation functions for assessing risk have been added to grid type questions replacing the 'Grand Total' logic. Additionally, Integers are supported in label questions for grid column aggregate functions.
- Users can search for an approval rule via a smart lookup field in the 'Add approval' lightbox on a Request page.

TERMS NEW FEATURES/IMPROVEMENTS:
- Users can now copy an existing term's details when creating a new similar term within the Categorize Term lightbox. This makes the categorization process faster and more consistent. This feature must be enabled via a new feature flag called 'Enable copying terms within categorization lightbox' which has been added to the Administration > System > Configuration > Terms section.
- The Custom Fields designer has been enhanced with the addition of Terms Document as a new custom field Object Type. These custom fields support 'Lookup' as the value type.
- Users can filter by Terms Custom Fields via the 'More' menu on the Terms Document page and Terms Document tab on the Entity Profile page. A lookup field allows users to find specific criteria for Terms documents.
- All custom fields added to the Document Profile page can be edited by clicking into the fields. Additionally, custom fields can be added to the Edit Status Lightbox when editing a document's status. These custom fields are editable and any changes will be saved to the database.
- All parties identified as Vendors are displayed in a new tab called Vendors on the Data Management page. Users can add vendor-specific grid columns (e.g. Vendor Id, Name, Country, etc.) and search for Party, Vendor Id, Name, etc. in the Find field. The Vendor tab includes pagination, sorting and column arrangement.

COMMON/API/NEW FEATURES/IMPROVEMENTS:
- The Swagger API documentation is now accessible via a link in the web help icon.
- The new email engine has been enhanced to make the 'Allow external emails' settings consistent for Conflicts and Requests.
- Blackbook Requested by User and Blackbook Entry custom fields have been added to the OnePlace for Risk Elasticube for reporting.
- The GET Clients{ClientId}, GET Parties{PartyId}, and GET Matters{MatterId} APIs have been enhanced to include the Relationship Counts property. This new property will return counts of total and active parties associated with specific entities.
- Users can add Data Sets displaying Client, Matter or Party specific information such as Risk Factors to the Client Data Management page. Once Admins/Implementers have added the data set table via the Administration > System > Configuration > UI page, a new section will display with the entity specific data populated.

Please see our Intapp Community Portal for a complete list of New Features and Defect Fixes.

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Posted on Jan 19, 14:58 PST
Time Release 2022.1.1.0 – AP Feb 12, 05:00-09:00 PST
SERVICE IMPACT 
- Client action required: none.
- Usage impact: The maintenance will incur downtime. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. Disconnection will last up to 4 hours and can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
- Support for Windows 11
- Drag-and-drop captured activities populates default UDFs
- Planner view support for tenthsonly and displayhhmm settings
- “Forget Me” CDS API for hard delete of users if required by regulation or implementation

ADDITIONAL INFORMATION
- For more information, please visit the Intapp Client Community for full release details. If you have any questions, please contact Support@intapp.com.
Posted on Jan 13, 13:33 PST
Time Release 2022.1.1.0 – EU Feb 12, 08:00-12:00 PST
SERVICE IMPACT 
- Client action required: none.
- Usage impact: The maintenance will incur downtime. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. Disconnection will last up to 4 hours and can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
- Support for Windows 11
- Drag-and-drop captured activities populates default UDFs
- Planner view support for tenthsonly and displayhhmm settings
- “Forget Me” CDS API for hard delete of users if required by regulation or implementation

ADDITIONAL INFORMATION
- For more information, please visit the Intapp Client Community for full release details. If you have any questions, please contact Support@intapp.com.
Posted on Jan 13, 13:28 PST
SERVICE IMPACT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to 4 hours. Do not execute bulk data upload during the maintenance. We encourage you to review the following new features.
- Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to 4 hours. The service unavailability can occur anytime after the maintenance start is announced via the status site.

RELEASE CONTENT

CONFLICTS NEW FEATURES/IMPROVEMENTS:
- A new list page has been added to allow users to find and access corporate trees without having to open them from the party page in Data Management. This new list page displays all trees stored in the application including trees that are not linked to parties. Users with relevant capabilities can access the saved corporate trees via Administration > Corporate Trees. Client Matter security is respected on the Corporate Trees page.
- Stored corporate trees and trees matched for companies can be exported to PDF for further review and distribution to others.
- Users can sort and search columns on the Corporate Tree page, can complete a text search via a search box and filter results with a 'show matching results' button. Additionally, users can view the number of companies, clients, matters and parties in a corporate tree as the count will display for each. Note: sorting by companies, clients, matters and parties is not supported at this time.
- Included in this release is a redesign to the corporate tree page itself. Company specific information like Management, Beneficial Owners and Shareholders have been relocated from the bottom of the screen to a side panel that opens to display detail. The data provided is pulled from saved corporate trees rather than third party providers.

INTAKE/FLOW NEW FEATURES/IMPROVEMENTS:
- Admins or Implementers can generated hyperlinks from a centralized portal so users can create new requests for matters, in addition to the existing ability to create requests for clients. The form with the link can be imported between Risk sites without change.
- Aggregation functions for assessing risk have been added to grid type questions replacing the 'Grand Total' logic. Additionally, Integers are supported in label questions for grid column aggregate functions.
- Users can search for an approval rule via a smart lookup field in the 'Add approval' lightbox on a Request page.

TERMS NEW FEATURES/IMPROVEMENTS:
- Users can now copy an existing term's details when creating a new similar term within the Categorize Term lightbox. This makes the categorization process faster and more consistent. This feature must be enabled via a new feature flag called 'Enable copying terms within categorization lightbox' which has been added to the Administration > System > Configuration > Terms section.
- The Custom Fields designer has been enhanced with the addition of Terms Document as a new custom field Object Type. These custom fields support 'Lookup' as the value type.
- Users can filter by Terms Custom Fields via the 'More' menu on the Terms Document page and Terms Document tab on the Entity Profile page. A lookup field allows users to find specific criteria for Terms documents.
- All custom fields added to the Document Profile page can be edited by clicking into the fields. Additionally, custom fields can be added to the Edit Status Lightbox when editing a document's status. These custom fields are editable and any changes will be saved to the database.
- All parties identified as Vendors are displayed in a new tab called Vendors on the Data Management page. Users can add vendor-specific grid columns (e.g. Vendor Id, Name, Country, etc.) and search for Party, Vendor Id, Name, etc. in the Find field. The Vendor tab includes pagination, sorting and column arrangement.

COMMON/API/NEW FEATURES/IMPROVEMENTS:
- The Swagger API documentation is now accessible via a link in the web help icon.
- The new email engine has been enhanced to make the 'Allow external emails' settings consistent for Conflicts and Requests.
- Blackbook Requested by User and Blackbook Entry custom fields have been added to the OnePlace for Risk Elasticube for reporting.
- The GET Clients{ClientId}, GET Parties{PartyId}, and GET Matters{MatterId} APIs have been enhanced to include the Relationship Counts property. This new property will return counts of total and active parties associated with specific entities.
- Users can add Data Sets displaying Client, Matter or Party specific information such as Risk Factors to the Client Data Management page. Once Admins/Implementers have added the data set table via the Administration > System > Configuration > UI page, a new section will display with the entity specific data populated.

Please see our Intapp Community Portal for a complete list of New Features and Defect Fixes.

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Posted on Jan 19, 15:00 PST
Time Release 2022.1.1.0 – CA Feb 12, 08:00-12:00 PST
SERVICE IMPACT 
- Client action required: none.
- Usage impact: The maintenance will incur downtime. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. Disconnection will last up to 4 hours and can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
- Support for Windows 11
- Drag-and-drop captured activities populates default UDFs
- Planner view support for tenthsonly and displayhhmm settings
- “Forget Me” CDS API for hard delete of users if required by regulation or implementation

ADDITIONAL INFORMATION
- For more information, please visit the Intapp Client Community for full release details. If you have any questions, please contact Support@intapp.com.
Posted on Jan 13, 13:31 PST
Time Release 2022.1.1.0 – US Feb 12, 08:00-12:00 PST
SERVICE IMPACT 
- Client action required: none.
- Usage impact: The maintenance will incur downtime. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. Disconnection will last up to 4 hours and can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
- Support for Windows 11
- Drag-and-drop captured activities populates default UDFs
- Planner view support for tenthsonly and displayhhmm settings
- “Forget Me” CDS API for hard delete of users if required by regulation or implementation

ADDITIONAL INFORMATION
- For more information, please visit the Intapp Client Community for full release details. If you have any questions, please contact Support@intapp.com.
Posted on Jan 13, 13:29 PST
SERVICE IMPACT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to 90 minutes. Do not execute bulk data upload during maintenance.

- Usage impact: The maintenance will incur downtime. Some or all users will be unable to use the service for up to 90 minutes. The service unavailability can occur any time after the maintenance start is announced via the status site.

MAINTENANCE CONTENT

All Sinks
DQM Editor: Increase the width of Update CRM Value To column
o In the DQM Edit form, the width of the CMC Value column has been decreased and the width of the Update CRM Value To column has been increased allowing the two columns to be the same width for better visibility

DQM Editor: Increase DQM Office Location selection box size
o In the DQM Edit form, the Matching Companies selection box size has been decreased and the Office Locations selection box size has been increased for better visibility when reviewing and selecting an office location

Configuration to release DQM reservations for disabled user accounts
o There is a new ‘Release DQM Reservations’ column in the User Settings table
o When a user is disabled and this option is selected, the reservations for that DQM user will be released and will no longer display when ‘Show Other People’s Reservations’ is selected on the DQM Reservations page
o Note 1: the disabled user account will continue to display in the DQM Reservations > Reserved by drop-down, but upon selection, no reservations will display if that user’s reservations have been released
o Note 2: upon disabling a user account, the user will still need to be removed from any filters that route reservations to that account

Contact Alerts: do not send an alert when there are no contact changes
o If a user sends a Contact Alert when there are no changes to that user’s contact data, then the alert will not be sent and the user is informed that the email was not sent as there was no new data

CMC Relationships Export Utility. Clients can now export relationships and underlying email count details for contacts committed to the DQM. This is intended to facilitate migrations from Intapp Relationships to OPM, but is available for all CMC clients, and hence, can also be used to allow clients to export their data in the instance that they terminate their subscription.
o In the CMC > Configuration > Data Management tab, there are two new options: Export Relationship Scores and Export Email Counts
o Data is exported in xlxs format and if the maximum data limit s exceeded then multiple xlxs files will be generated.

Export Relationship Scores: exports the following:
§ colleague email
§ contact email
§ relationship score (at the first day of the bucket date month)
§ bucket date (the month for the score, yyyy-mm-dd)

Export Email Counts: exports the following data in monthly ‘buckets’ for a user-specified ‘from’ date:
§ colleague email
§ contact email
§ bucket date (the month for the email statistics (yyyy-mm-dd))
§ Personal Email Count In - the number of 1:1 emails sent from the contact to the principal
§ Personal Email Count Out - the number of 1:1 emails sent from the principal to the contact
§ Group Email Count In - the number of group emails sent from a contact to a principal where additional contacts and/or principals are in the "To" fields
§ Group Email Count Out - the number of emails sent from a principal where additional contacts and/or principals are in the "To" fields
§ CC Email Count In - the number of emails sent from a contact where a principal is in the "CC" field
§ CC Email Count Out - the number of emails sent from a principal where a contact is in the "CC" field
§ Last Inbound Email Date - the date of the last email from the contact where the principal is in either the "To" or "CC" fields
§ Last Outbound Email Date - the date of the last email from the principal where the contact is in either the "From" or "CC" fields

Updated application code to remove any outdated references of log4j as a precautionary measure to the latest vulnerability.

Client Escalations
All Sinks
§ Improved the response time of the initial load of Email Alerts and Lists pages for tenants with several thousands of distinct received by email addresses in their DB

Intapp CRM
§ Fixed OfficeLocationCacheCollection population that all company addresses can be viewed in the DQM Editor

ADDITIONAL INFORMATION
If you have any questions, please contact Support@intapp.com.
Posted on Jan 21, 07:41 PST
IDM Annual Maintenance - APAC Feb 18, 05:00-07:00 PST
SERVICE IMPACT
- CUSTOMER ACTION REQUIRED: Once the maintenance is complete, test logging into your Admin Portal (firm.my.intapp.com) with your Identity Provider (Azure AD, Okta, etc...). If you have any issues, report them immediately to support@intapp.com.

- Usage impact: During the Maintenance, which may take up to 2 hours, the CDS API will not be available. Changes made during the Maintenance from the Admin Portal (such as changing a setting) will not be saved. The Audit Log will not contain user activity during the Maintenance. However, all users will be able to log in to all Intapp solutions. Some users might be logged out at the beginning and end of the Maintenance but should be able to re-login immediately.

RELEASE CONTENT
- We are conducting our annual IDM maintenance.

ADDITIONAL INFORMATION
- IDM is Intapp authentication service. If you cannot determine if you are using IDM, please contact Support@intapp.com.
- If you have any questions, please contact Support@intapp.com.
Posted on Jan 24, 15:55 PST
Past Incidents
Jan 27, 2022
Completed - The scheduled maintenance has been completed.
Jan 27, 02:04 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 00:00 PST
Scheduled - SERVICE IMPACT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to 4 hours. Do not execute bulk data upload during the maintenance. We encourage you to review the following new features.
- Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to 4 hours. The service unavailability can occur anytime after the maintenance start is announced via the status site.

RELEASE CONTENT

CONFLICTS NEW FEATURES/IMPROVEMENTS:
- A new list page has been added to allow users to find and access corporate trees without having to open them from the party page in Data Management. This new list page displays all trees stored in the application including trees that are not linked to parties. Users with relevant capabilities can access the saved corporate trees via Administration > Corporate Trees. Client Matter security is respected on the Corporate Trees page.
- Stored corporate trees and trees matched for companies can be exported to PDF for further review and distribution to others.
- Users can sort and search columns on the Corporate Tree page, can complete a text search via a search box and filter results with a 'show matching results' button. Additionally, users can view the number of companies, clients, matters and parties in a corporate tree as the count will display for each. Note: sorting by companies, clients, matters and parties is not supported at this time.
- Included in this release is a redesign to the corporate tree page itself. Company specific information like Management, Beneficial Owners and Shareholders have been relocated from the bottom of the screen to a side panel that opens to display detail. The data provided is pulled from saved corporate trees rather than third party providers.

INTAKE/FLOW NEW FEATURES/IMPROVEMENTS:
- Admins or Implementers can generated hyperlinks from a centralized portal so users can create new requests for matters, in addition to the existing ability to create requests for clients. The form with the link can be imported between Risk sites without change.
- Aggregation functions for assessing risk have been added to grid type questions replacing the 'Grand Total' logic. Additionally, Integers are supported in label questions for grid column aggregate functions.
- Users can search for an approval rule via a smart lookup field in the 'Add approval' lightbox on a Request page.

TERMS NEW FEATURES/IMPROVEMENTS:
- Users can now copy an existing term's details when creating a new similar term within the Categorize Term lightbox. This makes the categorization process faster and more consistent. This feature must be enabled via a new feature flag called 'Enable copying terms within categorization lightbox' which has been added to the Administration > System > Configuration > Terms section.
- The Custom Fields designer has been enhanced with the addition of Terms Document as a new custom field Object Type. These custom fields support 'Lookup' as the value type.
- Users can filter by Terms Custom Fields via the 'More' menu on the Terms Document page and Terms Document tab on the Entity Profile page. A lookup field allows users to find specific criteria for Terms documents.
- All custom fields added to the Document Profile page can be edited by clicking into the fields. Additionally, custom fields can be added to the Edit Status Lightbox when editing a document's status. These custom fields are editable and any changes will be saved to the database.
- All parties identified as Vendors are displayed in a new tab called Vendors on the Data Management page. Users can add vendor-specific grid columns (e.g. Vendor Id, Name, Country, etc.) and search for Party, Vendor Id, Name, etc. in the Find field. The Vendor tab includes pagination, sorting and column arrangement.

COMMON/API/NEW FEATURES/IMPROVEMENTS:
- The Swagger API documentation is now accessible via a link in the web help icon.
- The new email engine has been enhanced to make the 'Allow external emails' settings consistent for Conflicts and Requests.
- Blackbook Requested by User and Blackbook Entry custom fields have been added to the OnePlace for Risk Elasticube for reporting.
- The GET Clients{ClientId}, GET Parties{PartyId}, and GET Matters{MatterId} APIs have been enhanced to include the Relationship Counts property. This new property will return counts of total and active parties associated with specific entities.
- Users can add Data Sets displaying Client, Matter or Party specific information such as Risk Factors to the Client Data Management page. Once Admins/Implementers have added the data set table via the Administration > System > Configuration > UI page, a new section will display with the entity specific data populated.

Please see our Intapp Community Portal for a complete list of New Features and Defect Fixes.

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Jan 19, 13:59 PST
Completed - The scheduled maintenance has been completed.
Jan 27, 01:49 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 00:02 PST
Scheduled - SERVICE IMPACT 
- Client action required: none.
- Usage impact: The maintenance will incur downtime. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. Disconnection will last up to 2 hours and can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
- Support for Windows 11
- Drag-and-drop captured activities populates default UDFs
- Planner view support for tenthsonly and displayhhmm settings
- “Forget Me” CDS API for hard delete of users if required by regulation or implementation

ADDITIONAL INFORMATION
- For more information, please visit the Intapp Client Community for full release details. If you have any questions, please contact Support@intapp.com.
Jan 13, 12:28 PST
Jan 26, 2022
Resolved - We have identified and resolved the issue. All services are operating as normal.
Jan 26, 14:37 PST
Identified - We are currently experiencing a partial service outage on CRM platform [US]. Some of the users may see error messages while loading dashboards. Our teams are currently investigating.
Jan 26, 14:13 PST
Jan 25, 2022

No incidents reported.

Jan 24, 2022
Completed - The scheduled maintenance has been completed.
Jan 24, 00:15 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 00:02 PST
Update - The maintenance was rescheduled. Please note the new date.
Jan 21, 12:29 PST
Update - The maintenance was rescheduled. Please note the new date.

If you have any questions, please contact support@intapp.com
Jan 21, 09:04 PST
Scheduled - SERVICE IMPACT
- Customer action required: Please communicate to your users that some users may not have access to Dashboards for a few minutes during the maintenance window.
- Usage impact: Some users may not have access to the Dashboards during the maintenance window. The service disconnection can occur any time after the maintenance start is announced via the status site.

PRIORITY JUSTIFICATION
Update required to eliminate manual interventions when sending scheduled reports.

MAINTENANCE DETAILS
Upgrades of Intapp Reporting Service core component.

ADDITIONAL INFORMATION
If you have any questions, please contact  Support@intapp.com.
Jan 20, 14:26 PST
Jan 23, 2022

No incidents reported.

Jan 22, 2022
Completed - The scheduled maintenance has been completed.
Jan 22, 12:23 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 08:00 PST
Update - Please note that the expected downtime for users may be up to 60 minutes and not 10 minutes as previously reported.
- If you have any questions, please contact Support@intapp.com.
Jan 5, 09:46 PST
Scheduled - SERVICE IMPACT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to 10 minutes. Do not execute bulk data upload during the maintenance. We encourage you to review the following new features.
- Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to 10 minutes. The service unavailability can occur anytime after the maintenance start is announced via the status site.

RELEASE CONTENT

COMMON/API/DATASETS NEW FEATURES/IMPROVEMENTS
- The new email engine has been enhanced to make the 'Allow external emails' settings consistent for Conflicts and Requests.
- Performance improvements have been made for sending notifications.
- Data Sets have been improved with the addition of D&B Number, BvDId and S&P Global Id fields to the Parties operational filters and datasource.
- The 'Blackbook' custom field has been added to the Risk and Flow Elasticubes for the Intapp Reporting Service.

CONFLICTS DEFECT FIXES:
- Related Party description and/or note fields were not displayed for Client Party hits on the SSRS reports if the hit was found in the Related Party Description or Note.

INTAKE/FLOW DEFECT FIXES:
- In some cases the Unassigned filter in the Requests list was ignored and assigned requests were displayed.
- After page refresh, an overview field linked to a form question answer displayed an empty value when the question had a custom field linked to it and the request has an associated score profile.
- Approval Rules Notification were sent to the assigned users for Rules Based Approvals rather than the designated user specified in the notification template.

COMMON/API/DATASETS DEFECT FIXES:
- On some occasions users received an error message when they logged into Risk or Flow.
- Users were redirected to a 'Server Error' page when they logged out of Risk or Flow on the Chrome or Edge browsers.
- Users on Intapp Mobile iOS were asked to provide login credentials when they were logging into the app even if they were using IDM. The CDS users sync has been improved to correct this behavior.
- Customers could not import Virtual Tables if any row contained null column values.

Please see our Intapp Community Portal for more information regarding New Features and Defect Fixes.

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Dec 22, 10:23 PST
Completed - The scheduled maintenance has been completed.
Jan 22, 09:20 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 08:04 PST
Scheduled - SERVICE IMPACT
- Customer action required: Once the maintenance is complete, test logging into your Admin Portal (firm.my.intapp.com) with your Identity Provider (Azure AD, Okta, etc...). If you have any issues, report them immediately to support@intapp.com.

- Usage impact: During the Maintenance, which may take up to 4 hours, the CDS API will not be available. Changes made during the Maintenance from the Admin Portal (such as changing a setting) will not be saved. The Audit Log will not contain user activity during the Maintenance. However, all users will be able to log in to all Intapp solutions. Some users might be logged out at the beginning and end of the Maintenance but should be able to re-login immediately.

RELEASE CONTENT
- We are conducting our annual IDM maintenance.

ADDITIONAL INFORMATION
- IDM is Intapp authentication service. If you cannot determine if you are using IDM, please contact Support@intapp.com.
- If you have any questions, please contact Support@intapp.com.
Jan 7, 15:19 PST
Completed - The scheduled maintenance has been completed.
Jan 22, 08:47 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 08:02 PST
Scheduled - SERVICE IMPACT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to several minutes during the maintenance window. Do not execute bulk data upload during the maintenance.

- Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to several minutes during the maintenance window. The service unavailability can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
- 2021.4 Andromeda Update 3.1 addresses issue with randomly closing browser tabs.

PRIORITY JUSTIFICATION
- Needed to support critical User Management functionality.

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Jan 19, 15:03 PST
Completed - The scheduled maintenance has been completed.
Jan 22, 08:35 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 08:02 PST
Scheduled - SERVICE IMPACT
- Customer action required: Please communicate to your users that some users may be logged out, but those users will be able to log back in immediately. Do not execute bulk data uploading during the maintenance. We encourage you to review the new features and defect fixes.
- Usage impact: Some users may be logged out, but those users will be able to log back in immediately. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT

PRICING NEW FEATURES/IMPROVEMENTS
- Created EXPORT tab on Budget screen to house various types of Budget Export capabilities
- Moved basic budget export from 2021.4.3.0 to new EXPORT tab
- Moved Precedent H functionality from 2021.2.1.0 to new EXPORT tab
- Enhanced Precedent H export to include the full 8-page extract required for England and Wales civil litigation matters with fees greater than £25,000. Pricing users will be prompted to assign grades to each timekeeper in accordance with the standard at the time of export.
- Added “Is Empty” operator to Close Date field for filtering only open matters

PRICING DEFECT FIXES
- Fixed: Some performance metrics were not being captured properly
- Fixed: In some screen resolutions the Custom Rates sort arrow on the Rates tab would overlap the input field
- Fixed: Budget Properties dialog boxes were misaligned
- Fixed: Caret icon next to task fields was improperly aligned

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Jan 14, 10:55 PST
Jan 21, 2022
Completed - The scheduled maintenance has been completed.
Jan 21, 07:43 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 05:01 PST
Scheduled - SERVICE IMPACT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to 10 minutes. Do not execute bulk data upload during the maintenance. We encourage you to review the following new features.
- Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to 10 minutes. The service unavailability can occur anytime after the maintenance start is announced via the status site.

RELEASE CONTENT

COMMON/API/DATASETS NEW FEATURES/IMPROVEMENTS
- The new email engine has been enhanced to make the 'Allow external emails' settings consistent for Conflicts and Requests.
- Performance improvements have been made for sending notifications.
- Data Sets have been improved with the addition of D&B Number, BvDId and S&P Global Id fields to the Parties operational filters and datasource.
- The 'Blackbook' custom field has been added to the Risk and Flow Elasticubes for the Intapp Reporting Service.

CONFLICTS DEFECT FIXES:
- Related Party description and/or note fields were not displayed for Client Party hits on the SSRS reports if the hit was found in the Related Party Description or Note.

INTAKE/FLOW DEFECT FIXES:
- In some cases the Unassigned filter in the Requests list was ignored and assigned requests were displayed.
- After page refresh, an overview field linked to a form question answer displayed an empty value when the question had a custom field linked to it and the request has an associated score profile.
- Approval Rules Notification were sent to the assigned users for Rules Based Approvals rather than the designated user specified in the notification template.

COMMON/API/DATASETS DEFECT FIXES:
- On some occasions users received an error message when they logged into Risk or Flow.
- Users were redirected to a 'Server Error' page when they logged out of Risk or Flow on the Chrome or Edge browsers.
- Users on Intapp Mobile iOS were asked to provide login credentials when they were logging into the app even if they were using IDM. The CDS users sync has been improved to correct this behavior.
- Customers could not import Virtual Tables if any row contained null column values.

Please see our Intapp Community Portal for more information regarding New Features and Defect Fixes.

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Dec 22, 10:21 PST
Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022
Completed - The scheduled maintenance has been completed.
Jan 15, 09:21 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 08:01 PST
Scheduled - SERVICE IMPACT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to several minutes during the maintenance window. Do not execute bulk data upload during the maintenance.

- Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to several minutes during the maintenance window. The service unavailability can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
- 2021.4 Andromeda Update 3 includes defect fixes and improvements


ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Dec 20, 15:29 PST
Jan 14, 2022
Completed - The scheduled maintenance has been completed.
Jan 14, 00:45 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 23:02 PST
Scheduled - SERVICE IMPACT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to several minutes during the maintenance window. Do not execute bulk data upload during the maintenance.

- Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to several minutes during the maintenance window. The service unavailability can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
- 2021.4 Andromeda Update 3 includes defect fixes and improvements


ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Dec 20, 15:28 PST
Jan 13, 2022
Completed - The scheduled maintenance has been completed.
Jan 13, 13:38 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 11:01 PST
Scheduled - SERVICE IMPACT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to several minutes during the maintenance window. Do not execute bulk data upload during the maintenance.

- Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to several minutes during the maintenance window. The service unavailability can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
- 2021.4 Andromeda Update 3 includes defect fixes and improvements


ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Dec 20, 15:26 PST