Intapp, Inc. Status

Minor Service Outage

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

EU Partial Outage

DealCloud EU1 Operational

DealCloud PS EU1 Operational

DealCloud Data Connector EU1 Operational

Risk/Flow EU Operational

Risk/Flow EU1 Partial Outage

Walls EU1 Operational

Flow EU Operational

Flow EU1 Operational

Time EU Operational

Time EU1 Operational

Billstream EU1 Operational

Pricing EU Operational

Collaboration EU1 Operational

Intapp Integration Service (IIS) EU Operational

Intapp Integration Service (IIS) EU1 Operational

Experience EU Operational

Relationships EU Operational

US Partial Outage

DealCloud US1 Operational

DealCloud US3 Operational

DealCloud US4 Operational

DealCloud US5 Operational

DealCloud PS US1 Operational

DealCloud Data Connector US1 Operational

Risk/Flow US Operational

Risk/Flow US1 Partial Outage

Walls US1 Operational

Flow US Operational

Flow US1 Operational

Time US Operational

Time US1 Operational

Billstream US1 Operational

Pricing US Operational

Collaboration US1 Operational

Intapp Integration Service (IIS) US Operational

Intapp Integration Service (IIS) US1 Operational

Experience US Operational

Relationships US Operational

AP Operational

DealCloud AP1 Operational

DealCloud PS AP1 Operational

Risk/Flow AP Operational

Risk/Flow AP1 Operational

Time AP Operational

Time AP1 Operational

Pricing AP Operational

Collaboration AP1 Operational

Intapp Integration Service (IIS) AP Operational

Intapp Integration Service (IIS) AP1 Operational

Relationships AP Operational

CA Operational

DealCloud PS CA1 Operational

Risk/Flow CA Operational

Risk/Flow CA1 Operational

Walls CA1 Operational

Flow CA Operational

Flow CA1 Operational

Time CA Operational

Time CA1 Operational

Intapp Integration Service (IIS) CA Operational

Intapp Integration Service (IIS) CA1 Operational

AE Operational

DealCloud AE1 Operational

EU: Non-Production Operational

DealCloud EU - Preview Sandbox Operational

EU DealCloud - Sandbox Operational

DealCloud PS EU - Preview Sandbox Operational

DealCloud Data Connector EU1 - Sandbox Operational

Risk/Flow EU - Sandbox Operational

Risk/Flow EU1 - Sandbox Operational

Walls EU1 - Sandbox Operational

Flow EU1 - Sandbox Operational

Flow EU - Sandbox Operational

Time EU - Sandbox Operational

Time EU1 - Sandbox Operational

Experience EU - Sandbox Operational

Collaboration EU1 - Preview Sandbox Operational

Billstream EU1 - Sandbox Operational

US: Non-Production Operational

DealCloud US - Preview Sandbox Operational

US DealCloud - Sandbox Operational

DealCloud PS US - Preview Sandbox Operational

DealCloud Data Connector US1 - Sandbox Operational

Risk/Flow US - Sandbox Operational

Risk/Flow US1 - Sandbox Operational

Walls US1 - Sandbox Operational

Flow US - Sandbox Operational

Flow US1 - Sandbox Operational

Time US - Sandbox Operational

Time US1 - Sandbox Operational

Experience US - Sandbox Operational

Billstream US1 - Sandbox Operational

AP: Non-Production Operational

DealCloud AP - Preview Sandbox Operational

DealCloud PS AP - Preview Sandbox Operational

Risk/Flow AP - Sandbox Operational

Risk/Flow AP1 - Sandbox Operational

Time AP - Sandbox Operational

Time AP1 - Sandbox Operational

CA: Non-Production Operational

DealCloud PS CA - Preview Sandbox Operational

Risk/Flow CA - Sandbox Operational

Risk/Flow CA1 - Sandbox Operational

Walls CA1 - Sandbox Operational

Flow CA - Sandbox Operational

Flow CA1 - Sandbox Operational

Time CA - Sandbox Operational

Time CA1 - Sandbox Operational

AE: Non-Production Operational

DealCloud AE - Preview Sandbox Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

DealCloud 2407 HF1 - All Regions Jul 27, 2024 08:00-10:00 PDT

SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 120 minute maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Posted on Jul 24, 2024 - 16:28 PDT

Infrastructure Maintenance - US/CA/EU Jul 27, 2024 08:00-12:00 PDT

SERVICE IMPACT 
There may be several periods where the applications will be unavailable for up to 30 minutes during the 4 hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 15, 2024 - 17:29 PDT

DealCloud Data Connector 2407 - US Sandbox Aug 1, 2024 23:00 - Aug 2, 2024 05:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. However, during the maintenance window, users may experience delays of up to several hours in data synchronization between the DealCloud and Snowflake databases. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes infrastructure improvements and defect fixes.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Posted on Jul 24, 2024 - 13:48 PDT

DealCloud Data Connector 2407 - US/EU Aug 3, 2024 08:00-14:00 PDT

Time Release 2408 – AP Aug 9, 2024 05:00-09:00 PDT

SERVICE IMPACT 
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
This release introduces further improvements to high DPI display compatibility and scaling in the Time Desktop Application, multiple bug fixes for scaling issues and visual artefacts, two additional operational compliance reports in Intapp Reporting Services for Time, as well as a variety of Desktop Application, Desktop Extension, and backend bug fixes. Please see the Release Announcement for more information.

The release notes are also available on the Support Portal.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 22, 2024 - 09:30 PDT

Tech Foundation Services Maintenance - AP Aug 9, 2024 05:00-09:00 PDT

SERVICE IMPACT
The services listed below will be impacted during the maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

- Intapp Reporting Service (IRS)
- Intapp Identity Services (IDM)

MAINTENANCE CONTENT
- IRS/IDM general infrastructure improvements

ADDITIONAL INFORMATION
- IRS is the reporting service used by most Intapp cloud applications. It powers in-product analytics and interactive dashboards across Intapp applications. If you cannot determine if you are using IRS, please contact Support@intapp.com.
- If you have any questions, please contact Support@intapp.com.
Posted on Jul 22, 2024 - 09:57 PDT

Risk/Flow Release 2408 – AP Aug 9, 2024 05:00-09:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp 2408 release includes enhancements to Conflicts, Intake, Flow, and Terms. The Conflicts release includes enhancements to Assisted Conflicts resolutions, corporate trees, and search party notes. The Intake release includes enhancements to requests, data sets, and language support. The Flow release includes enhancements to requests and data sets. The Terms release introduces Ask Intapp and includes enhancements to Terms Time integration, import and export functionality for Terms Migration, Approval Request, and Document Types. All releases introduce a top-level menu for Data Management and include enhancements for TransPerfect configuration, CDS, request archiving, and API.

For more information on the new features, enhancements, and defect fixes, please review the release notes on the Support Portal at the links below.

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 17, 2024 - 15:52 PDT

Risk/Flow Release 2408 – US/CA/EU Aug 10, 2024 08:00-12:00 PDT

Time Release 2408 – US/CA/EU Aug 10, 2024 08:00-12:00 PDT

Walls Release 2408 – US/CA/EU Aug 10, 2024 08:00-12:00 PDT

SERVICE IMPACT
There may be downtime during this release. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Walls Cloud 2408 release contains enhancements and defect fixes for the Intapp Walls Cloud Application.

Some of the enhancements include:

- A new header field for insider reports. This editable field is used to display the date and time at which inside information was identified

- A new editable date/time field for the body of the insider report. This field is used to display the date and time at which every individual insider was exposed to insider information.

- Role-based access to Walls Cloud Central Admin Console.

- A new REST API endpoint to delete disabled walls.

- A new GET endpoint to extract Team Manager log activities.

- New bulk GET and DELETE for the TimeEntryActivities and DocumentActivities endpoints.

For more information on the enhancements and defect fixes, please review the release notes on the Support Portal at the link below.
Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jul 22, 2024 - 10:39 PDT

Tech Foundation Services Maintenance – US Aug 10, 2024 08:00-12:00 PDT

SERVICE IMPACT
The services listed below will be impacted during the maintenance window. Users will not be able to log in for up to 15 minutes. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

- Intapp Reporting Service (IRS)
- Intapp Identity Services (IDM)

MAINTENANCE CONTENT
- IRS/IDM general infrastructure improvements

ADDITIONAL INFORMATION
- IRS is the reporting service used by most Intapp cloud applications. It powers in-product analytics and interactive dashboards across Intapp applications. If you cannot determine if you are using IRS, please contact Support@intapp.com.
- If you have any questions, please contact Support@intapp.com.
Posted on Jul 22, 2024 - 10:29 PDT

Tech Foundation Services Maintenance – EU/CA Aug 10, 2024 08:00-12:00 PDT

Billstream Release 2408 – US Aug 10, 2024 08:00-12:00 PDT

SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. During the upgrade users may have synchronization and login errors. Do not perform any large data imports or changes during the maintenance window.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal at the link below.
Billstream Release Notes

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Posted on Jul 19, 2024 - 14:31 PDT

Collaboration 2408 Aug 15, 2024 02:00-06:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. However, some work may be queued temporarily during the maintenance window. The maintenance start will be announced via the status site.

RELEASE CONTENT
We will be deploying the latest release of Intapp Collaboration & Content.

To learn more about the content of this release, please review the New Features Guide on the Support Portal at the link below.
Intapp Collaboration New Features Guide

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Posted on Jul 24, 2024 - 14:02 PDT

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

Intapp Open Sandbox unavailable

Resolved - This incident has been resolved.
Jul 26, 13:30 PDT

Update - We are continuing to work on a fix for this issue.
Jul 26, 13:18 PDT

Update - We are continuing to work on a fix for this issue.
Jul 26, 10:44 PDT

Identified - The issue has been identified and a fix is being implemented.
Jul 26, 07:02 PDT

Investigating - We are currently investigating this issue.
Jul 26, 06:38 PDT

Infrastructure Maintenance - AP

Completed - The scheduled maintenance has been completed.
Jul 26, 08:49 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 05:00 PDT

Scheduled - SERVICE IMPACT 
There may be several periods where the service will be unavailable for up to 30 minutes during the 4 hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jul 15, 17:21 PDT

Time Release 2408 – US/CA/AP – Sandbox

Completed - The scheduled maintenance has been completed.
Jul 26, 04:57 PDT

Update - Our scheduled maintenance is currently running longer than expected, and we will provide a further update on the status within the 2 hours.
Jul 26, 03:17 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 23:00 PDT

Scheduled - SERVICE IMPACT 
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
This release introduces further improvements to high DPI display compatibility and scaling in the Time Desktop Application, multiple bug fixes for scaling issues and visual artefacts, two additional operational compliance reports in Intapp Reporting Services for Time, as well as a variety of Desktop Application, Desktop Extension, and backend bug fixes. Please see the Release Announcement for more information.

The release notes are also available on the Support Portal.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jul 22, 09:28 PDT

Walls Release 2408 – US/CA Sandbox

Completed - The scheduled maintenance has been completed.
Jul 26, 04:00 PDT

Update - Our scheduled maintenance is currently running longer than expected, and we will provide a further update on the status within the 2 hours.
Jul 26, 03:16 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 23:00 PDT

Scheduled - SERVICE IMPACT
There may be downtime during this release. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Walls Cloud 2408 release contains enhancements and defect fixes for the Intapp Walls Cloud Application.

Some of the enhancements include:

- A new header field for insider reports. This editable field is used to display the date and time at which inside information was identified

- A new editable date/time field for the body of the insider report. This field is used to display the date and time at which every individual insider was exposed to insider information.

- Role-based access to Walls Cloud Central Admin Console.

- A new REST API endpoint to delete disabled walls.

- A new GET endpoint to extract Team Manager log activities.

- New bulk GET and DELETE for the TimeEntryActivities and DocumentActivities endpoints.

For more information on the enhancements and defect fixes, please review the release notes on the Support Portal at the link below.
Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jul 22, 10:36 PDT

Risk/Flow Release 2408 – US/CA/AP Sandbox

Completed - The scheduled maintenance has been completed.
Jul 26, 02:20 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 23:00 PDT

Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp 2408 release includes enhancements to Conflicts, Intake, Flow, and Terms. The Conflicts release includes enhancements to Assisted Conflicts resolutions, corporate trees, and search party notes. The Intake release includes enhancements to requests, data sets, and language support. The Flow release includes enhancements to requests and data sets. The Terms release introduces Ask Intapp and includes enhancements to Terms Time integration, import and export functionality for Terms Migration, Approval Request, and Document Types. All releases introduce a top-level menu for Data Management and include enhancements for TransPerfect configuration, CDS, request archiving, and API.

For more information on the new features, enhancements, and defect fixes, please review the release notes on the Support Portal at the links below.

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jul 17, 15:48 PDT

Jul 25, 2024

Billstream Release 2408 – US Sandbox

Completed - The scheduled maintenance has been completed.
Jul 25, 20:46 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 17:30 PDT

Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. During the upgrade users may have synchronization and login errors. Do not perform any large data imports or changes during the maintenance window.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal at the link below.
Billstream Release Notes

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Jul 19, 14:27 PDT

Time Release 2408 – EU – Sandbox

Completed - The scheduled maintenance has been completed.
Jul 25, 14:56 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 11:01 PDT

Risk/Flow Release 2408 – EU Sandbox

Completed - The scheduled maintenance has been completed.
Jul 25, 13:14 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 11:01 PDT

Billstream Release 2408 – EU Sandbox

Completed - The scheduled maintenance has been completed.
Jul 25, 12:29 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 11:01 PDT

Walls Release 2408 – EU Sandbox

Completed - The scheduled maintenance has been completed.
Jul 25, 11:39 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 11:01 PDT

Collaboration 2408 - Preview Sandbox

Completed - The scheduled maintenance has been completed.
Jul 25, 07:25 PDT

Update - Our scheduled maintenance is currently running longer than expected, and we will provide a further update on the status within the 2 hours.
Jul 25, 06:43 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 02:00 PDT

Scheduled - SERVICE IMPACT

There will be no downtime associated with this release. However, some work may be queued temporarily during the maintenance window. The maintenance start will be announced via the status site.

RELEASE CONTENT

We will be updating the preview environment with the latest release of Intapp Collaboration.

To learn more about the content of this release, please review the New Features Guide that will be posted to the Support Portal the day before the release.

Intapp Collaboration New Features Guide

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Jul 17, 15:36 PDT

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

Intapp Time Degradation of Service EU

Resolved - This incident has been resolved.
Jul 22, 09:05 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 06:49 PDT

Identified - The issue has been identified and a fix is being implemented.
Jul 22, 06:18 PDT

Update - We are continuing to investigate an issue affecting the capture API component of the Time solution, and will aim to provide further information as soon as it becomes available.
Jul 22, 05:34 PDT

Investigating - We are currently experiencing a degradation of service relating to our Time solution in the EU region. We are currently investigating the cause of the issue and will provide more information as it becomes available.
Jul 22, 01:05 PDT

Jul 21, 2024

Intapp Risk Degradation of Service US1

Resolved - We have resolved the incident.
Jul 21, 10:04 PDT

Monitoring - We has resolved the incident but we are watching to make sure the resolution is complete
Jul 21, 09:44 PDT

Identified - We have identified the issue and are working on a resolution.
Further updates will be posted shortly.
Jul 21, 09:41 PDT

Jul 20, 2024

Azure Migration - EU Production

Completed - The scheduled maintenance has been completed.
Jul 20, 12:43 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 08:00 PDT

Update - Intapp is aware of the ongoing situation regarding the CrowdStrike software update.

Intapp’s Cloud solutions do not use CrowdStrike, are not affected by this event, and are fully functional.

Our upcoming maintenance activities for this weekend, including the AWS to Azure migration for the EU region, are not impacted by the CrowdStrike issue and are therefore continuing as scheduled.

While the CrowdStrike issue has global impact, we know that many clients had made resourcing plans this weekend. Balancing the factors, we feel the cost of delay would cause greatest inconvenience for our clients.

We are actively monitoring the situation and will provide further updates as warranted.

If you have any questions or concerns, please do not hesitate to contact our support team via support@intapp.com.
Jul 19, 11:55 PDT

Scheduled - Intapp cloud solutions in the EU region that are still in AWS (Risk, Flow, Time, IIS, Tech Foundation Services) will be migrating to Azure according to the following schedule:

- Sandbox migration: July 06, 2024 | 8:00 a.m. PST
- Production migration: July 20, 2024 | 8:00 a.m. PST

SERVICE IMPACT

There will be a downtime for all Intapp services running in both AWS and Azure during the migration, that can occur any time after the migration start is announced via the status site. The list of services impacted by this maintenance includes: DealCloud for Legal (formerly OnePlace), Risk, Flow, Time, IIS, Tech Foundation Services. Please note that DealCloud for Legal clients are already running on the Azure platform but will experience downtime in order for the migration of other services to occur.

Do not perform any import/export actions or make any changes during the migration window, which is estimated to be 8 hours. Please communicate this information to all users.

Please be aware of In Progress and Completion notifications as you would during regular maintenance.

RELEASE CONTENT
We will be migrating solutions from AWS to Azure. For additional information, please visit the Intapp Client Community.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Jul 1, 16:10 PDT

DealCloud Data Connector Maintenance - US - PROD/Sandbox

Completed - The scheduled maintenance has been completed.
Jul 20, 11:17 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 08:00 PDT

Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, during the maintenance window, users may experience delays of up to several hours in data synchronization between the DealCloud and Snowflake databases. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes infrastructure improvements.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Jul 12, 13:31 PDT

DealCloud Update 2407 - All Regions - PROD

Completed - The scheduled maintenance has been completed.
Jul 20, 10:54 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 08:00 PDT

Walls Release 2407 – US/CA

Completed - The scheduled maintenance has been completed.
Jul 20, 08:47 PDT

Scheduled - The release previously scheduled for July 13 has been moved to July 20. All other details remain the same.

SERVICE IMPACT
There may be downtime during this release. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Walls Cloud 2407 release contains enhancements and defect fixes for the Intapp Walls Cloud Application.

Some of the enhancements include:
- A new configuration that can prevent deal team users from viewing fields on Insiders reports that are marked as sensitive.
- A new API endpoint for bulk sync of clients between Walls and external systems.
- A new API endpoint for bulk sync of matters between Walls and external systems.
- A new API endpoint for extracting logs from the [Error Log] table.
- A new configuration to parallelize security among SharePoint sites.

For more information on the enhancements and defect fixes, please review the release notes on the Support Portal at the link below.
Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jul 15, 16:14 PDT

Jul 19, 2024

DealCloud 2408 - US/CA/AP - Preview Sandbox

Update - The scheduled maintenance has been completed.
Jul 19, 15:52 PDT

Completed - The scheduled maintenance has been completed.
Jul 19, 15:50 PDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 19, 15:31 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 23:00 PDT

Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 16 hour maintenance window. Please communicate this information to all users.

Data and configuration will be refreshed to match what is in production unless you have opted out. If you are on a dedicated database, you have the option to opt out of the data and configuration refresh. Please do so in your production environment by following the instructions found here.

RELEASE CONTENT
The 2408 release encompasses more than 90 novel features and enhancements. This includes building lists more efficiently with Intapp Assist Company Recommendations, accelerated data entry through Intapp Assist Smart Tags, streamlined dependencies in Portable Configuration, an improved user experience in Site Settings, and the Email Audit Log empowering admin monitoring and troubleshooting.

To learn more about the content of this release, please review the New Features Guide that will be posted to the Support Portal and DealCloud University the day before the update.
DealCloud New Features Guide
DealCloud Legal Release New Features Guide

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Jul 11, 13:33 PDT

Walls Release 2407 – EU

Completed - The scheduled maintenance has been completed.
Jul 19, 11:28 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 11:00 PDT

DealCloud 2408 - EU/AE - Preview Sandbox

Update - The scheduled maintenance has been completed.
Jul 19, 04:09 PDT

Completed - The scheduled maintenance has been completed.
Jul 19, 04:00 PDT

Update - Our scheduled cloud maintenance is experiencing unexpected delays. We are working diligently to resolve the issue and will share an update within the next two hours.
Jul 19, 03:35 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 11:00 PDT

Jul 18, 2024

ICP Performance Degradation

Resolved - The issue has been resolved. All services are operating as normal.
Jul 18, 13:46 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 18, 10:10 PDT

Investigating - We are currently investigating this.
Jul 18, 07:59 PDT

Collaboration 2407

Completed - The scheduled maintenance has been completed.
Jul 18, 04:27 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 02:00 PDT

Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some work may be queued temporarily during the maintenance window. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements.

For more details, please review the release notes that will be posted to the Support Portal the day before the release.
Intapp Workspaces Release Notes
Intapp Documents Release Notes

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Jul 3, 10:53 PDT

Jul 17, 2024

No incidents reported.

Jul 16, 2024

DealCloud Data Connector Maintenance - US Sandbox

Completed - The scheduled maintenance has been completed.
Jul 16, 03:43 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 23:02 PDT

Jul 15, 2024

Jul 14, 2024

No incidents reported.

Jul 13, 2024

Emergency Maintenance - DealCloud - US/EU Preview Sandbox

Completed - The scheduled maintenance has been completed.
Jul 13, 11:40 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 08:17 PDT

Risk/Flow Release 2407 - US/CA/EU

Completed - The scheduled maintenance has been completed.
Jul 13, 10:32 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 08:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 20, 09:11 PDT

Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2407 release includes features and enhancements to Intake, Flow, Conflicts, and Terms, including improved User/Person custom field synching logic from CDS to Risk and optimized ‘Sync Now’ option in the CDS Service Configuration. The Conflicts release also includes a fix to Conflicts search results.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes on the Support Portal following the links below:

Intapp Intake Release Notes
Intapp Flow Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jun 20, 09:01 PDT

Emergency Maintenance - IIS – US/CA/EU

Completed - The scheduled maintenance has been completed.
Jul 13, 10:04 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 08:00 PDT

Emergency Maintenance - DealCloud - EU

Completed - The scheduled maintenance has been completed.
Jul 13, 08:46 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 08:17 PDT

Scheduled - SERVICE IMPACT
We will be conducting server maintenance during this 60 minute maintenance window. We do not expect any downtime for the application. However, we recommend that you do not perform any large data imports or changes until the maintenance is completed.

MAINTENANCE DETAILS
Database maintenance to ensure optimal performance of the applications.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jul 12, 11:44 PDT

Relationships Classic 2024.2.1.1 – US, EU

Completed - The scheduled maintenance has been completed.
Jul 13, 08:20 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 08:00 PDT

Scheduled - SERVICE IMPACT
Please communicate to your users that there will be a downtime at some point during the 2-hour maintenance window. The service will be unavailable for up to 90 minutes and this can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes until the maintenance is completed.

RELEASE DETAILS
- Bug fix to unblock data export when handling contact or relationships entries in excess of 1 million records.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jul 2, 09:35 PDT