Emergency Maintenance - DealCloud PS US1
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 2026 - 01:50 PDT
Scheduled - SERVICE IMPACT
The service will be unavailable for approximately 5 minutes during the 120 minute maintenance window. Some users may be logged out during the maintenance period, but they will be able to log back in after the short interruption of service. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
This brief maintenance is to allow our Operations Team to scale up one of the database servers to ensure optimal performance of the applications.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
May 13, 2026 02:00-04:00 PDT

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

EU Operational
DealCloud EU1 Operational
DealCloud EU2 Operational
DealCloud PS EU1 Operational
DealCloud Data Connector EU1 Operational
Risk/Flow EU1 Operational
Walls EU1 Operational
Flow EU1 Operational
Employee Compliance EU1 Operational
Time EU1 Operational
Billstream EU1 Operational
Pricing EU Operational
Collaboration EU1 Operational
Intapp Integration Service (IIS) EU1 Operational
Experience EU Operational
US Under Maintenance
DealCloud US1 Operational
DealCloud US3 Operational
DealCloud US4 Operational
DealCloud US5 Operational
DealCloud US6 Operational
DealCloud PS US1 Under Maintenance
DealCloud PS US2 Operational
DealCloud Data Connector US1 Operational
Risk/Flow US1 Operational
Walls US1 Operational
Flow US1 Operational
Employee Compliance US1 Operational
Time US1 Operational
Billstream US1 Operational
Pricing US Operational
Intapp Integration Service (IIS) US1 Operational
Experience US Operational
AP Operational
DealCloud AP1 Operational
DealCloud PS AP1 Operational
DealCloud Data Connector AP1 Operational
Risk/Flow AP1 Operational
Walls AP1 Operational
Time AP1 Operational
Pricing AP Operational
Collaboration AP1 Operational
Intapp Integration Service (IIS) AP1 Operational
CA Operational
DealCloud PS CA1 Operational
Risk/Flow CA1 Operational
Walls CA1 Operational
Flow CA1 Operational
Time CA1 Operational
Billstream CA1 Operational
Intapp Integration Service (IIS) CA1 Operational
AE Operational
DealCloud AE1 Operational
DealCloud Data Connector AE1 Operational
EU: Non-Production Operational
DealCloud EU - Preview Sandbox Operational
DealCloud EU1 - Preview Sandbox Operational
DealCloud EU2 - Preview Sandbox Operational
EU DealCloud - Sandbox Operational
DealCloud PS EU - Preview Sandbox Operational
DealCloud PS EU1 - Preview Sandbox Operational
DealCloud PS EU2 - Preview Sandbox Operational
DealCloud Data Connector EU1 - Sandbox Operational
Risk/Flow EU1 - Sandbox Operational
Walls EU1 - Sandbox Operational
Flow EU1 - Sandbox Operational
Employee Compliance EU1 - Sandbox Operational
Time EU1 - Sandbox Operational
Experience EU - Sandbox Operational
Collaboration EU1 - Preview Sandbox Operational
Billstream EU1 - Sandbox Operational
US: Non-Production Operational
DealCloud US - Preview Sandbox Operational
DealCloud US1 - Preview Sandbox Operational
DealCloud US3 - Preview Sandbox Operational
DealCloud US4 - Preview Sandbox Operational
DealCloud US5 - Preview Sandbox Operational
DealCloud US6 - Preview Sandbox Operational
US DealCloud - Sandbox Operational
DealCloud PS US - Preview Sandbox Operational
DealCloud PS US1 - Preview Sandbox Operational
DealCloud PS US2 - Preview Sandbox Operational
DealCloud Data Connector US1 - Sandbox Operational
Risk/Flow US1 - Sandbox Operational
Walls US1 - Sandbox Operational
Flow US1 - Sandbox Operational
Employee Compliance US1 - Sandbox Operational
Time US1 - Sandbox Operational
Experience US - Sandbox Operational
Billstream US1 - Sandbox Operational
AP: Non-Production Operational
DealCloud AP - Preview Sandbox Operational
DealCloud PS AP - Preview Sandbox Operational
DealCloud AP - Sandbox Operational
DealCloud Data Connector AP1 - Sandbox Operational
Risk/Flow AP1 - Sandbox Operational
Walls AP1 - Sandbox Operational
Time AP1 - Sandbox Operational
Billstream AP1 - Sandbox Operational
CA: Non-Production Operational
DealCloud PS CA - Preview Sandbox Operational
Risk/Flow CA1 - Sandbox Operational
Walls CA1 - Sandbox Operational
Flow CA1 - Sandbox Operational
Time CA1 - Sandbox Operational
Billstream CA1 - Sandbox Operational
AE: Non-Production Operational
DealCloud AE - Preview Sandbox Operational
DealCloud AE - Sandbox Operational
DealCloud Data Connector AE1 - Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

DealCloud Data Connector Maintenance - US/AP/EU/AE Sandbox May 14, 2026 23:00 - May 15, 2026 03:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. However, during the maintenance window, users may experience delays of up to several hours in data synchronization between the DealCloud and Snowflake databases. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes a minor enhancement related to authentication.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Posted on May 08, 2026 - 11:23 PDT

Infrastructure Maintenance - AP May 15, 2026 05:00-11:00 PDT

Please note that we have extended the existing maintenance window to 6 hours.

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 6-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Apr 23, 2026 - 11:09 PDT

Infrastructure Maintenance - US/CA/EU/AE May 16, 2026 08:00-14:00 PDT

We have extended the existing maintenance window to 6 hours.

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 6-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Apr 23, 2026 - 11:13 PDT
May 13, 2026

Unresolved incident: Emergency Maintenance - DealCloud PS US1.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026
Intapp Release 2605 - US/CA/EU/AE
Completed - The scheduled maintenance has been completed.
May 9, 11:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 08:00 PDT
Scheduled - This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time, Billstream

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The release will include new features, defect fixes and minor improvements for all the listed products.

To learn more about the content of this release, please review the Release Notes on the Intapp Documentation Portal.
Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Apr 17, 11:48 PDT
May 8, 2026
Intapp Release 2605 - AP
Completed - The scheduled maintenance has been completed.
May 8, 09:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 05:01 PDT
Scheduled - This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The release will include new features, defect fixes and minor improvements for all the listed products.

To learn more about the content of this release, please review the Release Notes on the Intapp Documentation Portal.
Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Apr 17, 11:34 PDT
Infrastructure Maintenance - US/CA/AP Sandbox
Completed - The scheduled maintenance has been completed.
May 8, 05:14 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:01 PDT
Scheduled - This maintenance will only impact our sandbox / preview environments.

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all impacted users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Apr 30, 15:24 PDT
DealCloud 2605 - US/CA/AP - Preview Sandbox
Completed - The scheduled maintenance has been completed.
May 8, 02:28 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:02 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4-hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements

To learn more about the content of this update, please review the release notes that will be posted to the Intapp Documentation Portal two days before the release.

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Apr 20, 13:57 PDT
May 7, 2026
Intapp DealCloud extended maintenance window for EU UAT/Sandbox
Resolved - The maintenance has been completed.
May 7, 16:28 PDT
Identified - Scheduled maintenance is ongoing and has extended beyond the planned window. Updates will follow.
May 7, 15:06 PDT
Infrastructure Maintenance - EU/AE Sandbox
Completed - The scheduled maintenance has been completed.
May 7, 16:13 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 11:00 PDT
Scheduled - This maintenance will only impact our sandbox / preview environments.

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all impacted users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Apr 30, 15:21 PDT
DealCloud 2605 - EU/AE - Preview Sandbox
Completed - The scheduled maintenance has been completed.
May 7, 16:11 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 11:00 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4-hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements

To learn more about the content of this update, please review the release notes that will be posted to the Intapp Documentation Portal two days before the release.

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Apr 20, 13:56 PDT
May 6, 2026
Intapp IRS Degradation of Service EU
Resolved - The issue has been resolved. All services are operating as normal.
May 6, 08:06 PDT
Identified - We have identified the issue as being related to pivot table usage. While we work on a fix, the following changes can improve performance in the meantime:

Where possible, replace pivot tables with a Table widget, both of which are lighter.
If a pivot is required, reduce the number of Values configured, as each value adds calculation overhead.
Avoid using Columns in pivots - these are resource-intensive. Where possible, convert Columns to Rows instead.
May 6, 05:03 PDT
Investigating - We are currently experiencing a service degradation affecting our Reporting solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
May 6, 03:46 PDT
May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

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