All Systems Operational

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

Status for Repstor solutions is available here.

EU Operational
EU DealCloud Operational
EU Experience Operational
EU Flow Operational
EU Intapp Integration Service (IIS) Operational
EU OnePlace CRM Operational
EU Pricing Operational
EU Relationships Operational
EU Risk/Flow Operational
EU Time Operational
EU Time Cloud Operational
US Operational
US DealCloud - Environment 1 Operational
US DealCloud - Environment 3 Operational
US DealCloud - Environment 4 Operational
US Experience Operational
US Flow Operational
US Intapp Integration Service (IIS) Operational
US OnePlace CRM Operational
US Pricing Operational
US Relationships Operational
US Risk/Flow Operational
US Time Operational
AP Operational
AP DealCloud Operational
AP Experience Operational
AP Intapp Integration Service (IIS) Operational
AP OnePlace CRM Operational
AP Pricing Operational
AP Relationships Operational
AP Risk/Flow Operational
AP Time Operational
AP Time Cloud Operational
CA Operational
CA Flow Operational
CA Intapp Integration Service (IIS) Operational
CA Risk/Flow Operational
CA Time Operational
AE Operational
AE DealCloud Operational
UK Operational
UK Rekoop Operational
UK Time Cloud Operational
EU: Non-Production Operational
EU DealCloud - User Acceptance Testing Operational
EU Experience - Sandbox Operational
EU Flow - Sandbox Operational
EU OnePlace CRM - Sandbox Operational
EU Risk/Flow - Sandbox Operational
EU Time - Sandbox Operational
EU Time Cloud - Sandbox Operational
US: Non-Production Operational
US DealCloud - User Acceptance Testing Operational
US Experience - Sandbox Operational
US Flow - Sandbox Operational
US OnePlace CRM - Sandbox Operational
US Risk/Flow - Sandbox Operational
US Time - Sandbox Operational
AP: Non-Production Operational
AP DealCloud - User Acceptance Testing Operational
AP Experience - Sandbox Operational
AP OnePlace CRM - Sandbox Operational
AP Risk/Flow - Sandbox Operational
AP Time - Sandbox Operational
CA: Non-Production Operational
CA Flow - Sandbox Operational
CA Risk/Flow - Sandbox Operational
CA Time - Sandbox Operational
UK: Non-Production Operational
UK Rekoop - Sandbox Operational
UK Time Cloud - Sandbox Operational
AE: Non-Production Operational
AE DealCloud - User Acceptance Testing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Time Release 2022.2.1.1 – AP Jun 3, 05:00-09:00 PDT
Time Release 2022.2.1.1

SERVICE IMPACT 
- Client action required: none.
- Usage impact: The maintenance will incur downtime. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. Disconnection will last up to 2 hours and can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
Extended Terms Compliance
Intapp Time now supports 8 Intapp Terms templates for enforcement of billing compliance. Time Desktop now enforces the following additional Terms templates:

• Timekeeper Title Validation
• Prevent Travel Time

With the Timekeeper Title Validation template in effect for a matter, timekeepers who do not meet approved title requirements of the client will receive a confirmation prompt upon release at point of entry. Similarly, with the Prevent Travel Time template in effect, the entry narrative will highlight any block words matching travel activities that could result in rejection of a bill. Prevent Travel Time block words are configurable globally by the admin to match the firm’s best practice. By enabling timekeepers to comply with the terms of the OCG, the firm is better able to avoid bill rejections, write offs and maintain a good client relationship. To receive enforcement of these templates, users must run the updated Time Desktop version 2022.2.1.0.

Notes pane
With Intapp Terms compliance, it is possible for firms to populate a robust set of billing instructions for display in the Time desktop entry form. Notes and Billing instructions now display in a flyout panel for a better user experience and context while navigating the entry form. The flyout can be configured to popup on demand using an indicator icon or remain persistent and contextual as the timekeeper enters relevant data in the entry. The flyout panel replaces inline notes in the entry form, templates, timers, split and transfer screens across the application.

Timer Snap
The Time desktop Timer panel now uses the Windows snap functionality for docking in Windows. Windows snap is the familiar Windows behavior for arranging windows on the desktop. Using Windows Snap it is now possible to easily dock the Timer panel on the left, upper left, right and upper right as well as maximize using the mouse, keyboard and snap assist thumbnails. Windows snap does not disturb user icon arrangements, which is very useful on dual monitor setups.


Logon environment cache
At logoff, Time desktop now remembers the cloud environment chosen by the user at logon for a smoother login experience. Upon logout, the user does not need to reenter the environment if present. They can simply enter their password to complete logon without need to reenter their email address. This is very useful for firm partnerships with multiple tenants, such as swiss verein arrangements.


Release All stop execution
The Admin Release All screen now includes a stop execution option for emergency job control. Once an entry release job is begun, if necessary, the admin can stop execution at any time before it finishes processing by clicking the stop link on the job. The job will be terminated before processing additional entries in the event the job was unintended despite earlier confirmation.

- Defect fixes and corrections to Admin Reporting (SSRS), capture gap calculation optimization and Job scheduler

ADDITIONAL INFORMATION
- For more information, please visit the Intapp Client Community for full release details.
https://support.intapp.com/hc/en-us/articles/4917763252637

If you have any questions, please contact Support@intapp.com.

Posted on May 24, 10:28 PDT
SERVICE IMPACT

- Customer action required: None

- Usage impact: Intapp Reporting Service (IRS): This maintenance will incur downtime. All IRS functionalities will not be available during the whole maintenance.

RELEASE CONTENT

IRS:

- Configurable access to default product dashboards

- Infrastructure updates


Integration Service (IIS):

- Infrastructure updates for Cloud Atoms


ADDITIONAL INFORMATION

- IRS is the Reporting service used by most Intapp Cloud applications. It powers in-product analytics and interactive dashboards across Intapp applications. If you cannot determine if you are using IRS, please contact Support@intapp.com.

- Detailed release notes for IRS, IIS, and CDS will be posted on the Intapp Support portal by the release date


- If you have any questions, please contact Support@intapp.com.

Posted on May 23, 12:14 PDT
Time Release 2022.2.1.1 – CA Jun 4, 08:00-12:00 PDT
Time Release 2022.2.1.1

SERVICE IMPACT 
- Client action required: none.
- Usage impact: The maintenance will incur downtime. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. Disconnection will last up to 2 hours and can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
Extended Terms Compliance
Intapp Time now supports 8 Intapp Terms templates for enforcement of billing compliance. Time Desktop now enforces the following additional Terms templates:

• Timekeeper Title Validation
• Prevent Travel Time

With the Timekeeper Title Validation template in effect for a matter, timekeepers who do not meet approved title requirements of the client will receive a confirmation prompt upon release at point of entry. Similarly, with the Prevent Travel Time template in effect, the entry narrative will highlight any block words matching travel activities that could result in rejection of a bill. Prevent Travel Time block words are configurable globally by the admin to match the firm’s best practice. By enabling timekeepers to comply with the terms of the OCG, the firm is better able to avoid bill rejections, write offs and maintain a good client relationship. To receive enforcement of these templates, users must run the updated Time Desktop version 2022.2.1.0.

Notes pane
With Intapp Terms compliance, it is possible for firms to populate a robust set of billing instructions for display in the Time desktop entry form. Notes and Billing instructions now display in a flyout panel for a better user experience and context while navigating the entry form. The flyout can be configured to popup on demand using an indicator icon or remain persistent and contextual as the timekeeper enters relevant data in the entry. The flyout panel replaces inline notes in the entry form, templates, timers, split and transfer screens across the application.

Timer Snap
The Time desktop Timer panel now uses the Windows snap functionality for docking in Windows. Windows snap is the familiar Windows behavior for arranging windows on the desktop. Using Windows Snap it is now possible to easily dock the Timer panel on the left, upper left, right and upper right as well as maximize using the mouse, keyboard and snap assist thumbnails. Windows snap does not disturb user icon arrangements, which is very useful on dual monitor setups.

Logon environment cache
At logoff, Time desktop now remembers the cloud environment chosen by the user at logon for a smoother login experience. Upon logout, the user does not need to reenter the environment if present. They can simply enter their password to complete logon without need to reenter their email address. This is very useful for firm partnerships with multiple tenants, such as swiss verein arrangements.

Release All stop execution
The Admin Release All screen now includes a stop execution option for emergency job control. Once an entry release job is begun, if necessary, the admin can stop execution at any time before it finishes processing by clicking the stop link on the job. The job will be terminated before processing additional entries in the event the job was unintended despite earlier confirmation.

- Defect fixes and corrections to Admin Reporting (SSRS), capture gap calculation optimization and Job scheduler.

ADDITIONAL INFORMATION
- For more information, please visit the Intapp Client Community for full release details.
https://support.intapp.com/hc/en-us/articles/4917763252637

If you have any questions, please contact Support@intapp.com.

Posted on May 24, 12:07 PDT
SERVICE IMPACT

- Customer action required: None

- Usage impact: Intapp Reporting Service (IRS): This maintenance will incur downtime. All IRS functionalities will not be available during the whole maintenance.

RELEASE CONTENT

IRS:

- Configurable access to default product dashboards

- Infrastructure updates


Integration Service (IIS):

- Infrastructure updates for Cloud Atoms


ADDITIONAL INFORMATION

- IRS is the Reporting service used by most Intapp Cloud applications. It powers in-product analytics and interactive dashboards across Intapp applications. If you cannot determine if you are using IRS, please contact Support@intapp.com.

- Detailed release notes for IRS, IIS, and CDS will be posted on the Intapp Support portal by the release date


- If you have any questions, please contact Support@intapp.com.

Posted on May 23, 12:32 PDT
Experience Maintenance – US/EU Jun 4, 08:00-12:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 26, 16:13 PDT
Scheduled - SERVICE IMPACT

- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to 60 minutes. Do not execute bulk data upload during the maintenance.

- Usage impact: The maintenance will incur downtime. Some or all users will be unable to use the service for up to 60 minutes. The service unavailability can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
- General infrastructure maintenance.

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.

May 20, 10:15 PDT
Time Release 2022.2.1.1 – US Jun 4, 08:00-12:00 PDT
Time Release 2022.2.1.1

SERVICE IMPACT 
- Client action required: none.
- Usage impact: The maintenance will incur downtime. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. Disconnection will last up to 2 hours and can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
Extended Terms Compliance
Intapp Time now supports 8 Intapp Terms templates for enforcement of billing compliance. Time Desktop now enforces the following additional Terms templates:

• Timekeeper Title Validation
• Prevent Travel Time

With the Timekeeper Title Validation template in effect for a matter, timekeepers who do not meet approved title requirements of the client will receive a confirmation prompt upon release at point of entry. Similarly, with the Prevent Travel Time template in effect, the entry narrative will highlight any block words matching travel activities that could result in rejection of a bill. Prevent Travel Time block words are configurable globally by the admin to match the firm’s best practice. By enabling timekeepers to comply with the terms of the OCG, the firm is better able to avoid bill rejections, write offs and maintain a good client relationship. To receive enforcement of these templates, users must run the updated Time Desktop version 2022.2.1.0.

Notes pane
With Intapp Terms compliance, it is possible for firms to populate a robust set of billing instructions for display in the Time desktop entry form. Notes and Billing instructions now display in a flyout panel for a better user experience and context while navigating the entry form. The flyout can be configured to popup on demand using an indicator icon or remain persistent and contextual as the timekeeper enters relevant data in the entry. The flyout panel replaces inline notes in the entry form, templates, timers, split and transfer screens across the application.

Timer Snap
The Time desktop Timer panel now uses the Windows snap functionality for docking in Windows. Windows snap is the familiar Windows behavior for arranging windows on the desktop. Using Windows Snap it is now possible to easily dock the Timer panel on the left, upper left, right and upper right as well as maximize using the mouse, keyboard and snap assist thumbnails. Windows snap does not disturb user icon arrangements, which is very useful on dual monitor setups.


Logon environment cache
At logoff, Time desktop now remembers the cloud environment chosen by the user at logon for a smoother login experience. Upon logout, the user does not need to reenter the environment if present. They can simply enter their password to complete logon without need to reenter their email address. This is very useful for firm partnerships with multiple tenants, such as swiss verein arrangements.


Release All stop execution
The Admin Release All screen now includes a stop execution option for emergency job control. Once an entry release job is begun, if necessary, the admin can stop execution at any time before it finishes processing by clicking the stop link on the job. The job will be terminated before processing additional entries in the event the job was unintended despite earlier confirmation.

- Defect fixes and corrections to Admin Reporting (SSRS), capture gap calculation optimization and Job scheduler

ADDITIONAL INFORMATION
- For more information, please visit the Intapp Client Community for full release details.
https://support.intapp.com/hc/en-us/articles/4917763252637

If you have any questions, please contact Support@intapp.com.

Posted on May 24, 11:58 PDT
Time Release 2022.2.1.1 – EU Jun 4, 08:00-12:00 PDT
Time Release 2022.2.1.1

SERVICE IMPACT 
- Client action required: none.
- Usage impact: The maintenance will incur downtime. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. Disconnection will last up to 2 hours and can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
Extended Terms Compliance
Intapp Time now supports 8 Intapp Terms templates for enforcement of billing compliance. Time Desktop now enforces the following additional Terms templates:

• Timekeeper Title Validation
• Prevent Travel Time

With the Timekeeper Title Validation template in effect for a matter, timekeepers who do not meet approved title requirements of the client will receive a confirmation prompt upon release at point of entry. Similarly, with the Prevent Travel Time template in effect, the entry narrative will highlight any block words matching travel activities that could result in rejection of a bill. Prevent Travel Time block words are configurable globally by the admin to match the firm’s best practice. By enabling timekeepers to comply with the terms of the OCG, the firm is better able to avoid bill rejections, write offs and maintain a good client relationship. To receive enforcement of these templates, users must run the updated Time Desktop version 2022.2.1.0.

Notes pane
With Intapp Terms compliance, it is possible for firms to populate a robust set of billing instructions for display in the Time desktop entry form. Notes and Billing instructions now display in a flyout panel for a better user experience and context while navigating the entry form. The flyout can be configured to popup on demand using an indicator icon or remain persistent and contextual as the timekeeper enters relevant data in the entry. The flyout panel replaces inline notes in the entry form, templates, timers, split and transfer screens across the application.

Timer Snap
The Time desktop Timer panel now uses the Windows snap functionality for docking in Windows. Windows snap is the familiar Windows behavior for arranging windows on the desktop. Using Windows Snap it is now possible to easily dock the Timer panel on the left, upper left, right and upper right as well as maximize using the mouse, keyboard and snap assist thumbnails. Windows snap does not disturb user icon arrangements, which is very useful on dual monitor setups.


Logon environment cache
At logoff, Time desktop now remembers the cloud environment chosen by the user at logon for a smoother login experience. Upon logout, the user does not need to reenter the environment if present. They can simply enter their password to complete logon without need to reenter their email address. This is very useful for firm partnerships with multiple tenants, such as swiss verein arrangements.


Release All stop execution
The Admin Release All screen now includes a stop execution option for emergency job control. Once an entry release job is begun, if necessary, the admin can stop execution at any time before it finishes processing by clicking the stop link on the job. The job will be terminated before processing additional entries in the event the job was unintended despite earlier confirmation.

- Defect fixes and corrections to Admin Reporting (SSRS), capture gap calculation optimization and Job scheduler

ADDITIONAL INFORMATION
- For more information, please visit the Intapp Client Community for full release details.
https://support.intapp.com/hc/en-us/articles/4917763252637

If you have any questions, please contact Support@intapp.com.

Posted on May 24, 12:02 PDT
SERVICE IMPACT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to 1 hour. Do not execute bulk data upload during the maintenance. We encourage you to review the following new features.

- Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to 1 hour. The service unavailability can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT

NEW FEATURES/ENHANCEMENTS
- In this release we are introducing a new site area for Advanced Search functionality. This includes new search capabilities that allow for use of OR operators, complex filter grouping, and cross-entity searching. Additionally, we have created a new column selection window that allows users to drag and drop columns outside of the view. Admins can configure which objects to target as the primary search in the site area and configure in which order they will appear. 

Please see our Intapp Community Portal for more information regarding this New Feature.

ADDITIONAL INFORMATION

- If you have any questions, please contact support@intapp.com.

Posted on May 26, 15:39 PDT
Experience Release 2022.2.1 – US - Sandbox Jun 9, 23:00 - Jun 10, 03:00 PDT
SERVICE IMPACT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to 1 hour. Do not execute bulk data upload during the maintenance. We encourage you to review the following new features.

- Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to 1 hour. The service unavailability can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT

NEW FEATURES/ENHANCEMENTS
- In this release we are introducing a new site area for Advanced Search functionality. This includes new search capabilities that allow for use of OR operators, complex filter grouping, and cross-entity searching. Additionally, we have created a new column selection window that allows users to drag and drop columns outside of the view. Admins can configure which objects to target as the primary search in the site area and configure in which order they will appear. 

Please see our Intapp Community Portal for more information regarding this New Feature.

ADDITIONAL INFORMATION

- If you have any questions, please contact support@intapp.com.

Posted on May 26, 15:33 PDT
SERVICE IMPACT
- Customer action required: Please communicate to your users that some users may be logged out, but those users will be able to log back in immediately. Do not execute bulk data upload during the maintenance. We encourage you to review the following new features.

- Usage impact: Some users may be logged out, but those users will be able to log back in immediately. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT

CONFLICTS NEW FEATURES/ENHANCEMENTS

- Conflicts searches and Requests that include Conflicts searches within a specified time frame can be imported into the Intapp Reporting Service based on the 'Last Searched On' date.

- Conflicts SSRS reports now support showing hits found by search term groups.


INTAKE/FLOW NEW FEATURES/ENHANCEMENTS

- No changes to Intake/Flow.

  TERMS NEW FEATURES/ENHANCEMENTS

- Terms document custom fields are now supported in the Intapp Reporting Service.

COMMON/API/DATASETS NEW FEATURES/ENHANCEMENTS

- Implementers can select the system default language from a language list that is defined in Tahoe. Only the languages defined in Tahoe will be available for selection.

- Approval emails can be enabled via the email action buttons and via email replies for Conflicts-only and Terms-only installations.

- Users were unable to successfully import to replace an existing Data Set when the changes were additions to operation filters but no modifications or deletions to existing operation filters were made.

- When groups are deleted in CDS the group will now be deactivated in Risk and Implementers can edit the group in the UI or the API.

- Improvements have been made to the Risk Purge API so that requests, both active and archived, along with all related data can be hard deleted from the sandbox environment.

- Requesting Attorney Office has been added to the Open Elasticube for Intapp Reporting Service.


Please see our Intapp Community Portal for a complete list of Defect Fixes.


ADDITIONAL INFORMATION

- If you have any questions, please contact support@intapp.com.

Posted on May 18, 17:25 PDT
Relationships 2022.2.3 – AP Jun 10, 05:00-09:00 PDT
SERVICE IMPACT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to 90 minutes. Do not execute bulk data upload during the maintenance.
- Usage impact: The maintenance will incur downtime. Some or all users will be unable to use the service for up to 90 minutes. The service unavailability can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
• Application performance improvements (RCN-2123, RCN-2181, RCN-1662, RCN-2033, RCN-2153)
• Database performance improvements (RCN-2159, RCN-2171)
• 3rd Party Integration improvements (RCN-2119, RCN-2072, RCN-2179)
• Logging improvements (RCN-1673, RCN-2008, RCN-2107, RCN-2183, RCN-2126)
• Internal improvements (RCN-2163, RCN-2150)
• Support improvements (RCN-1919, RCN-2142, RCN-2141, RCN-2184, RCN-2137)


ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.

Posted on May 26, 16:55 PDT
SERVICE IMPACT
- Customer action required: Please communicate to your users that some users may be logged out, but those users will be able to log back in immediately. Do not execute bulk data upload during the maintenance. We encourage you to review the following new features.

- Usage impact: Some users may be logged out, but those users will be able to log back in immediately. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT

CONFLICTS NEW FEATURES/ENHANCEMENTS

- Conflicts searches and Requests that include Conflicts searches within a specified time frame can be imported into the Intapp Reporting Service based on the 'Last Searched On' date.

- Conflicts SSRS reports now support showing hits found by search term groups.


INTAKE/FLOW NEW FEATURES/ENHANCEMENTS

- No changes to Intake/Flow.

  TERMS NEW FEATURES/ENHANCEMENTS

- Terms document custom fields are now supported in the Intapp Reporting Service.

COMMON/API/DATASETS NEW FEATURES/ENHANCEMENTS

- Implementers can select the system default language from a language list that is defined in Tahoe. Only the languages defined in Tahoe will be available for selection.

- Approval emails can be enabled via the email action buttons and via email replies for Conflicts-only and Terms-only installations.

- Users were unable to successfully import to replace an existing Data Set when the changes were additions to operation filters but no modifications or deletions to existing operation filters were made.

- When groups are deleted in CDS the group will now be deactivated in Risk and Implementers can edit the group in the UI or the API.

- Improvements have been made to the Risk Purge API so that requests, both active and archived, along with all related data can be hard deleted from the sandbox environment.

- Requesting Attorney Office has been added to the Open Elasticube for Intapp Reporting Service.


Please see our Intapp Community Portal for a complete list of Defect Fixes.


ADDITIONAL INFORMATION

- If you have any questions, please contact support@intapp.com.

Posted on May 18, 17:21 PDT
Relationships 2022.2.3 – US, EU Jun 11, 08:00-12:00 PDT
SERVICE IMPACT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to 90 minutes. Do not execute bulk data upload during the maintenance.
- Usage impact: The maintenance will incur downtime. Some or all users will be unable to use the service for up to 90 minutes. The service unavailability can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
• Application performance improvements (RCN-2123, RCN-2181, RCN-1662, RCN-2033, RCN-2153)
• Database performance improvements (RCN-2159, RCN-2171)
• 3rd Party Integration improvements (RCN-2119, RCN-2072, RCN-2179)
• Logging improvements (RCN-1673, RCN-2008, RCN-2107, RCN-2183, RCN-2126)
• Internal improvements (RCN-2163, RCN-2150)
• Support improvements (RCN-1919, RCN-2142, RCN-2141, RCN-2184, RCN-2137)


ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.

Posted on May 26, 16:58 PDT
SERVICE IMPACT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to 1 hour. Do not execute bulk data upload during the maintenance. We encourage you to review the following new features.

- Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to 1 hour. The service unavailability can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT

NEW FEATURES/ENHANCEMENTS
- In this release we are introducing a new site area for Advanced Search functionality. This includes new search capabilities that allow for use of OR operators, complex filter grouping, and cross-entity searching. Additionally, we have created a new column selection window that allows users to drag and drop columns outside of the view. Admins can configure which objects to target as the primary search in the site area and configure in which order they will appear. 

Please see our Intapp Community Portal for more information regarding this New Feature.

ADDITIONAL INFORMATION

- If you have any questions, please contact support@intapp.com.

Posted on May 26, 15:47 PDT
Pricing Release 2022.2.3.0 - EU Jun 18, 08:00-12:00 PDT
SERVICE IMPACT
- Customer action required: Please communicate to your users that some users may be logged out, but those users will be able to log back in immediately. Do not execute bulk data uploading during the maintenance. We encourage you to review the new features and defect fixes.

- Usage impact: Some users may be logged out, but those users will be able to log back in immediately. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT

PRICING NEW FEATURES/IMPROVEMENTS

- When creating a budget, the “Fees @” label has been updated to be more clear in cases where mixed fee types are used or discounts are made to standard rates. Pricing will now display “Fees @ Matter” rates when ANY discount has been applied to the matter, even if only for one resource. “Fees @ Standard” will display only when standard rates are 100% in use across all resources.

- Time Intervals selected on the Budget vs. Actuals page are extended to the KPIs at the top and the Financial Snapshot so that Pricing users can see the erosion of fees during a selected time period alongside the Actuals.

PRICING DEFECT FIXES

- Fixed: Column picker on grid headers displayed the incorrect number of shown columns in some circumstances

- Fixed: Improved performance of API endpoints

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.

Posted on May 26, 17:09 PDT
Pricing Release 2022.2.3.0 – US Jun 18, 08:00-12:00 PDT
SERVICE IMPACT
- Customer action required: Please communicate to your users that some users may be logged out, but those users will be able to log back in immediately. Do not execute bulk data uploading during the maintenance. We encourage you to review the new features and defect fixes.

- Usage impact: Some users may be logged out, but those users will be able to log back in immediately. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT

PRICING NEW FEATURES/IMPROVEMENTS

- When creating a budget, the “Fees @” label has been updated to be more clear in cases where mixed fee types are used or discounts are made to standard rates. Pricing will now display “Fees @ Matter” rates when ANY discount has been applied to the matter, even if only for one resource. “Fees @ Standard” will display only when standard rates are 100% in use across all resources.

- Time Intervals selected on the Budget vs. Actuals page are extended to the KPIs at the top and the Financial Snapshot so that Pricing users can see the erosion of fees during a selected time period alongside the Actuals.

PRICING DEFECT FIXES

- Fixed: Column picker on grid headers displayed the incorrect number of shown columns in some circumstances

- Fixed: Improved performance of API endpoints

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.

Posted on May 26, 17:12 PDT
Past Incidents
May 28, 2022
Completed - The scheduled maintenance has been completed.
May 28, 13:12 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 08:13 PDT
Scheduled - SERVICE IMPACT

- Customer action required: Please communicate to your users that some users may be logged out, but those users will be able to log back in immediately. Do not execute bulk data uploading during the maintenance.

MAINTENANCE DETAILS

- Infrastructure and security upgrades of backend systems.

ADDITIONAL INFORMATION

- If you have any questions, please contact support@intapp.com.

May 20, 08:16 PDT
Completed - The scheduled maintenance has been completed.
May 28, 07:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 06:01 PDT
Update - The maintenance/release was rescheduled. Please note the new time. If you have any questions, please contact support@intapp.com
May 19, 07:44 PDT
Scheduled - SERVICE IMPACT

Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to several minutes during the maintenance window. Do not execute bulk data upload during the maintenance. 

Usage impact:  The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to several minutes during the maintenance window. The service unavailability can occur any time after the maintenance start is announced via the status site.


RELEASE CONTENT

2022.1 Hydra Update 2 includes:

- Defect fixes and minor improvements

- Enhancements to the new Data Quality Automation capability to review and process email signatures to curate and maintain accurate contact data.


ADDITIONAL INFORMATION

If you have any questions, please contact Support@intapp.com.

May 6, 12:19 PDT
May 27, 2022
Completed - The scheduled maintenance has been completed.
May 27, 11:21 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 05:22 PDT
Scheduled - SERVICE IMPACT

- Customer action required: Please communicate to your users that some users may be logged out, but those users will be able to log back in immediately. Do not execute bulk data uploading during the maintenance.

MAINTENANCE DETAILS

- Infrastructure and security upgrades of backend systems.

ADDITIONAL INFORMATION

- If you have any questions, please contact support@intapp.com.

May 20, 08:20 PDT
Completed - The scheduled maintenance has been completed.
May 27, 01:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 23:02 PDT
Scheduled - Time Release 2022.2.1.1

SERVICE IMPACT 
- Client action required: none.
- Usage impact: The maintenance will incur downtime. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. Disconnection will last up to 2 hours and can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
Extended Terms Compliance
Intapp Time now supports 8 Intapp Terms templates for enforcement of billing compliance. Time Desktop now enforces the following additional Terms templates:

• Timekeeper Title Validation
• Prevent Travel Time

With the Timekeeper Title Validation template in effect for a matter, timekeepers who do not meet approved title requirements of the client will receive a confirmation prompt upon release at point of entry. Similarly, with the Prevent Travel Time template in effect, the entry narrative will highlight any block words matching travel activities that could result in rejection of a bill. Prevent Travel Time block words are configurable globally by the admin to match the firm’s best practice. By enabling timekeepers to comply with the terms of the OCG, the firm is better able to avoid bill rejections, write offs and maintain a good client relationship. To receive enforcement of these templates, users must run the updated Time Desktop version 2022.2.1.0.

Notes pane
With Intapp Terms compliance, it is possible for firms to populate a robust set of billing instructions for display in the Time desktop entry form. Notes and Billing instructions now display in a flyout panel for a better user experience and context while navigating the entry form. The flyout can be configured to popup on demand using an indicator icon or remain persistent and contextual as the timekeeper enters relevant data in the entry. The flyout panel replaces inline notes in the entry form, templates, timers, split and transfer screens across the application.

Timer Snap
The Time desktop Timer panel now uses the Windows snap functionality for docking in Windows. Windows snap is the familiar Windows behavior for arranging windows on the desktop. Using Windows Snap it is now possible to easily dock the Timer panel on the left, upper left, right and upper right as well as maximize using the mouse, keyboard and snap assist thumbnails. Windows snap does not disturb user icon arrangements, which is very useful on dual monitor setups.


Logon environment cache
At logoff, Time desktop now remembers the cloud environment chosen by the user at logon for a smoother login experience. Upon logout, the user does not need to reenter the environment if present. They can simply enter their password to complete logon without need to reenter their email address. This is very useful for firm partnerships with multiple tenants, such as swiss verein arrangements.


Release All stop execution
The Admin Release All screen now includes a stop execution option for emergency job control. Once an entry release job is begun, if necessary, the admin can stop execution at any time before it finishes processing by clicking the stop link on the job. The job will be terminated before processing additional entries in the event the job was unintended despite earlier confirmation.

- Defect fixes and corrections to Admin Reporting (SSRS), capture gap calculation optimization and Job scheduler

ADDITIONAL INFORMATION
- For more information, please visit the Intapp Client Community for full release details.
https://support.intapp.com/hc/en-us/articles/4917763252637

If you have any questions, please contact Support@intapp.com.

May 23, 21:17 PDT
Completed - The scheduled maintenance has been completed.
May 27, 01:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 23:02 PDT
Scheduled - Time Release 2022.2.1.1

SERVICE IMPACT 
- Client action required: none.
- Usage impact: The maintenance will incur downtime. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. Disconnection will last up to 2 hours and can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
Extended Terms Compliance
Intapp Time now supports 8 Intapp Terms templates for enforcement of billing compliance. Time Desktop now enforces the following additional Terms templates:

• Timekeeper Title Validation
• Prevent Travel Time

With the Timekeeper Title Validation template in effect for a matter, timekeepers who do not meet approved title requirements of the client will receive a confirmation prompt upon release at point of entry. Similarly, with the Prevent Travel Time template in effect, the entry narrative will highlight any block words matching travel activities that could result in rejection of a bill. Prevent Travel Time block words are configurable globally by the admin to match the firm’s best practice. By enabling timekeepers to comply with the terms of the OCG, the firm is better able to avoid bill rejections, write offs and maintain a good client relationship. To receive enforcement of these templates, users must run the updated Time Desktop version 2022.2.1.0.

Notes pane
With Intapp Terms compliance, it is possible for firms to populate a robust set of billing instructions for display in the Time desktop entry form. Notes and Billing instructions now display in a flyout panel for a better user experience and context while navigating the entry form. The flyout can be configured to popup on demand using an indicator icon or remain persistent and contextual as the timekeeper enters relevant data in the entry. The flyout panel replaces inline notes in the entry form, templates, timers, split and transfer screens across the application.

Timer Snap
The Time desktop Timer panel now uses the Windows snap functionality for docking in Windows. Windows snap is the familiar Windows behavior for arranging windows on the desktop. Using Windows Snap it is now possible to easily dock the Timer panel on the left, upper left, right and upper right as well as maximize using the mouse, keyboard and snap assist thumbnails. Windows snap does not disturb user icon arrangements, which is very useful on dual monitor setups.


Logon environment cache
At logoff, Time desktop now remembers the cloud environment chosen by the user at logon for a smoother login experience. Upon logout, the user does not need to reenter the environment if present. They can simply enter their password to complete logon without need to reenter their email address. This is very useful for firm partnerships with multiple tenants, such as swiss verein arrangements.


Release All stop execution
The Admin Release All screen now includes a stop execution option for emergency job control. Once an entry release job is begun, if necessary, the admin can stop execution at any time before it finishes processing by clicking the stop link on the job. The job will be terminated before processing additional entries in the event the job was unintended despite earlier confirmation.

- Defect fixes and corrections to Admin Reporting (SSRS), capture gap calculation optimization and Job scheduler

ADDITIONAL INFORMATION
- For more information, please visit the Intapp Client Community for full release details.
https://support.intapp.com/hc/en-us/articles/4917763252637

If you have any questions, please contact Support@intapp.com.

May 23, 21:21 PDT
Completed - The scheduled maintenance has been completed.
May 27, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 23:02 PDT
Scheduled - SERVICE IMPACT
- Customer action required: Please communicate to your users that some users may be logged out, but those users will be able to log back in immediately. Do not execute bulk data upload during the maintenance. We encourage you to review the following new features.

- Usage impact: Some users may be logged out, but those users will be able to log back in immediately. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT

CONFLICTS NEW FEATURES/ENHANCEMENTS

- Conflicts searches and Requests that include Conflicts searches within a specified time frame can be imported into the Intapp Reporting Service based on the 'Last Searched On' date.

- Conflicts SSRS reports now support showing hits found by search term groups.


INTAKE/FLOW NEW FEATURES/ENHANCEMENTS

- No changes to Intake/Flow.

  TERMS NEW FEATURES/ENHANCEMENTS

- Terms document custom fields are now supported in the Intapp Reporting Service.

COMMON/API/DATASETS NEW FEATURES/ENHANCEMENTS

- Implementers can select the system default language from a language list that is defined in Tahoe. Only the languages defined in Tahoe will be available for selection.

- Approval emails can be enabled via the email action buttons and via email replies for Conflicts-only and Terms-only installations.

- Users were unable to successfully import to replace an existing Data Set when the changes were additions to operation filters but no modifications or deletions to existing operation filters were made.

- When groups are deleted in CDS the group will now be deactivated in Risk and Implementers can edit the group in the UI or the API.

- Improvements have been made to the Risk Purge API so that requests, both active and archived, along with all related data can be hard deleted from the sandbox environment.

- Requesting Attorney Office has been added to the Open Elasticube for Intapp Reporting Service.


Please see our Intapp Community Portal for a complete list of Defect Fixes.


ADDITIONAL INFORMATION

- If you have any questions, please contact support@intapp.com.

May 18, 16:54 PDT
Completed - The scheduled maintenance has been completed.
May 27, 00:26 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 23:02 PDT
Scheduled - SERVICE IMPACT

Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to several minutes during the maintenance window. Do not execute bulk data upload during the maintenance. 

Usage impact:  The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to several minutes during the maintenance window. The service unavailability can occur any time after the maintenance start is announced via the status site.


RELEASE CONTENT

2022.1 Hydra Update 2 includes:

- Defect fixes and minor improvements

- Enhancements to the new Data Quality Automation capability to review and process email signatures to curate and maintain accurate contact data.

ADDITIONAL INFORMATION
If you have any questions, please contact Support@intapp.com.

May 6, 10:52 PDT
May 26, 2022
Completed - The scheduled maintenance has been completed.
May 26, 14:17 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 11:02 PDT
Scheduled - Time Release 2022.2.1.1

SERVICE IMPACT 
- Client action required: none.
- Usage impact: The maintenance will incur downtime. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. Disconnection will last up to 2 hours and can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
Extended Terms Compliance
Intapp Time now supports 8 Intapp Terms templates for enforcement of billing compliance. Time Desktop now enforces the following additional Terms templates:

• Timekeeper Title Validation
• Prevent Travel Time

With the Timekeeper Title Validation template in effect for a matter, timekeepers who do not meet approved title requirements of the client will receive a confirmation prompt upon release at point of entry. Similarly, with the Prevent Travel Time template in effect, the entry narrative will highlight any block words matching travel activities that could result in rejection of a bill. Prevent Travel Time block words are configurable globally by the admin to match the firm’s best practice. By enabling timekeepers to comply with the terms of the OCG, the firm is better able to avoid bill rejections, write offs and maintain a good client relationship. To receive enforcement of these templates, users must run the updated Time Desktop version 2022.2.1.0.

Notes pane
With Intapp Terms compliance, it is possible for firms to populate a robust set of billing instructions for display in the Time desktop entry form. Notes and Billing instructions now display in a flyout panel for a better user experience and context while navigating the entry form. The flyout can be configured to popup on demand using an indicator icon or remain persistent and contextual as the timekeeper enters relevant data in the entry. The flyout panel replaces inline notes in the entry form, templates, timers, split and transfer screens across the application.

Timer Snap
The Time desktop Timer panel now uses the Windows snap functionality for docking in Windows. Windows snap is the familiar Windows behavior for arranging windows on the desktop. Using Windows Snap it is now possible to easily dock the Timer panel on the left, upper left, right and upper right as well as maximize using the mouse, keyboard and snap assist thumbnails. Windows snap does not disturb user icon arrangements, which is very useful on dual monitor setups.


Logon environment cache
At logoff, Time desktop now remembers the cloud environment chosen by the user at logon for a smoother login experience. Upon logout, the user does not need to reenter the environment if present. They can simply enter their password to complete logon without need to reenter their email address. This is very useful for firm partnerships with multiple tenants, such as swiss verein arrangements.


Release All stop execution
The Admin Release All screen now includes a stop execution option for emergency job control. Once an entry release job is begun, if necessary, the admin can stop execution at any time before it finishes processing by clicking the stop link on the job. The job will be terminated before processing additional entries in the event the job was unintended despite earlier confirmation.

- Defect fixes and corrections to Admin Reporting (SSRS), capture gap calculation optimization and Job scheduler

ADDITIONAL INFORMATION
- For more information, please visit the Intapp Client Community for full release details.
https://support.intapp.com/hc/en-us/articles/4917763252637

If you have any questions, please contact Support@intapp.com.

May 23, 21:24 PDT
Completed - The scheduled maintenance has been completed.
May 26, 11:47 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 11:02 PDT
Scheduled - SERVICE IMPACT

Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to several minutes during the maintenance window. Do not execute bulk data upload during the maintenance. 

Usage impact:  The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to several minutes during the maintenance window. The service unavailability can occur any time after the maintenance start is announced via the status site.


RELEASE CONTENT

2022.1 Hydra Update 2 includes:

- Defect fixes and minor improvements

- Enhancements to the new Data Quality Automation capability to review and process email signatures to curate and maintain accurate contact data.

ADDITIONAL INFORMATION
If you have any questions, please contact Support@intapp.com.

May 6, 10:45 PDT
Completed - The scheduled maintenance has been completed.
May 26, 03:04 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 00:05 PDT
Scheduled - Time Release 2022.2.1.1

SERVICE IMPACT 
- Client action required: none.
- Usage impact: The maintenance will incur downtime. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. Disconnection will last up to 2 hours and can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
Extended Terms Compliance
Intapp Time now supports 8 Intapp Terms templates for enforcement of billing compliance. Time Desktop now enforces the following additional Terms templates:

• Timekeeper Title Validation
• Prevent Travel Time

With the Timekeeper Title Validation template in effect for a matter, timekeepers who do not meet approved title requirements of the client will receive a confirmation prompt upon release at point of entry. Similarly, with the Prevent Travel Time template in effect, the entry narrative will highlight any block words matching travel activities that could result in rejection of a bill. Prevent Travel Time block words are configurable globally by the admin to match the firm’s best practice. By enabling timekeepers to comply with the terms of the OCG, the firm is better able to avoid bill rejections, write offs and maintain a good client relationship. To receive enforcement of these templates, users must run the updated Time Desktop version 2022.2.1.0.

Notes pane
With Intapp Terms compliance, it is possible for firms to populate a robust set of billing instructions for display in the Time desktop entry form. Notes and Billing instructions now display in a flyout panel for a better user experience and context while navigating the entry form. The flyout can be configured to popup on demand using an indicator icon or remain persistent and contextual as the timekeeper enters relevant data in the entry. The flyout panel replaces inline notes in the entry form, templates, timers, split and transfer screens across the application.

Timer Snap
The Time desktop Timer panel now uses the Windows snap functionality for docking in Windows. Windows snap is the familiar Windows behavior for arranging windows on the desktop. Using Windows Snap it is now possible to easily dock the Timer panel on the left, upper left, right and upper right as well as maximize using the mouse, keyboard and snap assist thumbnails. Windows snap does not disturb user icon arrangements, which is very useful on dual monitor setups.


Logon environment cache
At logoff, Time desktop now remembers the cloud environment chosen by the user at logon for a smoother login experience. Upon logout, the user does not need to reenter the environment if present. They can simply enter their password to complete logon without need to reenter their email address. This is very useful for firm partnerships with multiple tenants, such as swiss verein arrangements.


Release All stop execution
The Admin Release All screen now includes a stop execution option for emergency job control. Once an entry release job is begun, if necessary, the admin can stop execution at any time before it finishes processing by clicking the stop link on the job. The job will be terminated before processing additional entries in the event the job was unintended despite earlier confirmation.

- Defect fixes and corrections to Admin Reporting (SSRS), capture gap calculation optimization and Job scheduler

ADDITIONAL INFORMATION
- For more information, please visit the Intapp Client Community for full release details. If you have any questions, please contact Support@intapp.com.

May 23, 21:08 PDT
Completed - The scheduled maintenance has been completed.
May 26, 01:48 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 00:03 PDT
Scheduled - SERVICE IMPACT
- Customer action required: Please communicate to your users that some users may be logged out, but those users will be able to log back in immediately. Do not execute bulk data upload during the maintenance. We encourage you to review the following new features.

- Usage impact: Some users may be logged out, but those users will be able to log back in immediately. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT

CONFLICTS NEW FEATURES/ENHANCEMENTS

- Conflicts searches and Requests that include Conflicts searches within a specified time frame can be imported into the Intapp Reporting Service based on the 'Last Searched On' date.

- Conflicts SSRS reports now support showing hits found by search term groups.  

INTAKE/FLOW NEW FEATURES/ENHANCEMENTS

- No changes to Intake/Flow.

TERMS NEW FEATURES/ENHANCEMENTS

- Terms document custom fields are now supported in the Intapp Reporting Service.

COMMON/API/DATASETS NEW FEATURES/ENHANCEMENTS

- Implementers can select the system default language from a language list that is defined in Tahoe. Only the languages defined in Tahoe will be available for selection.

- Approval emails can be enabled via the email action buttons and via email replies for Conflicts-only and Terms-only installations.

- Users were unable to successfully import to replace an existing Data Set when the changes were additions to operation filters but no modifications or deletions to existing operation filters were made.

- When groups are deleted in CDS the group will now be deactivated in Risk and Implementers can edit the group in the UI or the API.

- Improvements have been made to the Risk Purge API so that requests, both active and archived, along with all related data can be hard deleted from the sandbox environment.

- Requesting Attorney Office has been added to the Open Elasticube for Intapp Reporting Service.


Please see our Intapp Community Portal for a complete list of Defect Fixes.

ADDITIONAL INFORMATION

- If you have any questions, please contact support@intapp.com.

May 19, 12:27 PDT
May 25, 2022

No incidents reported.

May 24, 2022
Completed - The scheduled maintenance has been completed.
May 24, 00:12 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 23:02 PDT
Scheduled - SERVICE IMPACT

Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to several minutes during the maintenance window. Do not execute bulk data upload during the maintenance. 

Usage impact:  The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to several minutes during the maintenance window. The service unavailability can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT

2022.1 Hydra Update 2 Preview includes:

Enhancements to the new Data Quality Automation capability to review and process email signatures to curate and maintain accurate contact data.

ADDITIONAL INFORMATION

If you have any questions, please contact Support@intapp.com.

May 23, 12:40 PDT
May 23, 2022
May 22, 2022

No incidents reported.

May 21, 2022
Completed - The scheduled maintenance has been completed.
May 21, 10:29 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 08:02 PDT
Scheduled - SERVICE IMPACT

- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to 30 minutes. Do not execute bulk data upload during the maintenance.

- Usage impact: The maintenance will incur downtime. Some or all users will be unable to use the service for up to 30 minutes. The service unavailability can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
- Re-deployment of a Relationships Classic component

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.

May 18, 16:31 PDT
Completed - The scheduled maintenance has been completed.
May 21, 10:22 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 08:02 PDT
Scheduled - SERVICE IMPACT

- CUSTOMER ACTION REQUIRED: Once the maintenance is complete, test logging into your Admin Portal (firm.my.intapp.com) with your Identity Provider (Azure AD, Okta, etc...). If you have any issues, report them immediately to support@intapp.com.

- Usage impact: During the Maintenance, which may take up to 4 hours, the CDS API will not be available. Changes made during the Maintenance from the Admin Portal (such as changing a setting) will not be saved. The Audit Log will not contain user activity during the Maintenance. However, all users will be able to log in to all Intapp solutions. Some users might be logged out at the beginning and end of the Maintenance but should be able to re-login immediately.

RELEASE CONTENT

- We are conducting our annual IDM maintenance.

ADDITIONAL INFORMATION

- IDM is Intapp authentication service. If you cannot determine if you are using IDM, please contact Support@intapp.com.
- If you have any questions, please contact Support@intapp.com.

May 6, 13:20 PDT
Completed - The scheduled maintenance has been completed.
May 21, 10:19 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 08:02 PDT
Scheduled - SERVICE IMPACT

- Customer action required: Please communicate to your users that some users may be logged out, but those users will be able to log back in immediately. Do not execute bulk data uploading during the maintenance. We encourage you to review the new features and defect fixes.

- Usage impact: Some users may be logged out, but those users will be able to log back in immediately. The service disconnection can occur any time after the maintenance start is announced via the status site.


RELEASE CONTENT

PRICING NEW FEATURES/IMPROVEMENTS

- Custom Rates are now supported for multi-year budgets

- Various security improvements


PRICING DEFECT FIXES

- Fixed: Pricing did not report verbose actionable error messages when invalid client entities were loaded into Pricing

- Fixed: Improved performance of API endpoints

- Fixed: Export Timecards link on Financial Snapshot page was misaligned with Matching Timecards header

- Fixed: Filtering for Opportunities did not behave as expected

- Fixed: Long resource names can cause alignment issues on the Budget page


ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.

Apr 27, 14:23 PDT
Completed - The scheduled maintenance has been completed.
May 21, 09:39 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 08:02 PDT
Scheduled - SERVICE IMPACT

- Customer action required: Please communicate to your users that some users may be logged out, but those users will be able to log back in immediately. Do not execute bulk data uploading during the maintenance. We encourage you to review the new features and defect fixes.

- Usage impact: Some users may be logged out, but those users will be able to log back in immediately. The service disconnection can occur any time after the maintenance start is announced via the status site.


RELEASE CONTENT

PRICING NEW FEATURES/IMPROVEMENTS

- Custom Rates are now supported for multi-year budgets

- Various security improvements


PRICING DEFECT FIXES

- Fixed: Pricing did not report verbose actionable error messages when invalid client entities were loaded into Pricing

- Fixed: Improved performance of API endpoints

- Fixed: Export Timecards link on Financial Snapshot page was misaligned with Matching Timecards header

- Fixed: Filtering for Opportunities did not behave as expected

- Fixed: Long resource names can cause alignment issues on the Budget page


ADDITIONAL INFORMATION

- If you have any questions, please contact Support@intapp.com.

Apr 27, 14:20 PDT
May 20, 2022
Completed - The scheduled maintenance has been completed.
May 20, 01:26 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 23:02 PDT
Scheduled - SERVICE IMPACT

Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to several minutes during the maintenance window. Do not execute bulk data upload during the maintenance. 

Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to several minutes during the maintenance window. The service unavailability can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT

- Infrastructure maintenance

ADDITIONAL INFORMATION

- If you have any questions, please contact Support@intapp.com.

May 17, 08:21 PDT
May 19, 2022
May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022
Completed - The scheduled maintenance has been completed.
May 16, 23:38 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 23:03 PDT
Scheduled - SERVICE IMPACT

Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to several minutes during the maintenance window. Do not execute bulk data upload during the maintenance. 

Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to several minutes during the maintenance window. The service unavailability can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT

- Improvements for dashboard performance

ADDITIONAL INFORMATION

- If you have any questions, please contact Support@intapp.com.

May 16, 11:17 PDT
May 15, 2022
Completed - The scheduled maintenance has been completed.
May 15, 23:17 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:00 PDT
Scheduled - SERVICE IMPACT

Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to several minutes during the maintenance window. Do not execute bulk data upload during the maintenance. 



Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to several minutes during the maintenance window. The service unavailability can occur any time after the maintenance start is announced via the status site.



RELEASE CONTENT

Improvements for dashboard performance



ADDITIONAL INFORMATION

If you have any questions, please contact Support@intapp.com.

May 15, 11:40 PDT
Resolved - We have resolved the incident.
May 15, 21:41 PDT
Update - We have identified the issue and continue working on a resolution.
Further updates will be posted shortly.

May 15, 20:50 PDT
Update - We have identified the issue and are working on a resolution.
Further updates will be posted shortly.

May 15, 20:15 PDT
Update - We have identified the issue and are working on a resolution.
Further updates will be posted shortly.

May 15, 20:12 PDT
Identified - We have identified the issue and are working on a resolution.
Further updates will be posted shortly.

May 15, 20:10 PDT
May 14, 2022
Completed - The scheduled maintenance has been completed.
May 14, 12:25 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 08:01 PDT
Scheduled - SERVICE IMPACT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to 2 hours. Do not execute bulk data upload during the maintenance. We encourage you to review the following new features.

- Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to 2 hours. The service unavailability can occur anytime after the maintenance start is announced via the status site.



RELEASE CONTENT



CONFLICTS NEW FEATURES/IMPROVEMENTS

- A new section called 'Details' has been added to the Assisted Conflicts menu under Administration. This control allows administrators to add or remove sections and configure the display order of them in the hit details drawer. This is a global setting accessible via Administration > System > Assisted Conflicts > User Interface.

- Style improvements have been applied to Assisted Conflicts for greater legibility. The party type columns display the relationship text in blue italics, and the Hit Term and Hit Fields display the entity in a higher font weight.

- Client and Matter IDs are now included as part of the Name column in Assisted Conflicts. One exception is for watch- list hits as these IDs are not displayed in the name column but are visible in the hit detail.

- In version 2022.1 a new list page was added to allow users to find and access corporate trees without having to open them from the party page in Data Management. This feature now supports searching by subsidiary names as well. When a subsidiary name, company trade style or subsidiary provider ID are searched, results will display all corporate trees where the search criteria exists. Users with relevant capabilities can access the saved corporate trees via Administration > Corporate Trees. Client Matter security is respected on the Corporate Trees page.

- Previously, Beneficial Owners and Shareholders ownership percentages displayed implied values calculated by the provider in cases where confirmed ownership percentages were not displayed. This release includes a change to this logic and the application will only display known ownership percentages. If known percentages are not available, an NA symbol will be displayed following their names, rather than implied ownership value.



INTAKE/FLOW NEW FEATURES/IMPROVEMENTS

- In prior releases the clone action used the new request definition in most cases. However, cloned requests with Repeatable Question Groups continued to use the original request definitions resulting in new request questions or updated not being included. In the is release these requests will also use new request definitions.

- The form designer has been enhanced with the addition of a conditionally displayed warning banner to indicate the form contains query integrations. Query Integration will always be tagged and displayed in the Form Designer when the Cloud Migration Preparation configuration is enabled. Users can click the ‘Show Me’ link to see which questions include the integrations. If the Cloud Migration Preparation configuration is not enabled, the warning banner will display briefly and disappear after 10 seconds.

- Vendor term parties can be added to Request questions to support vendor term approval workflows for review by subject matter experts. The form designer allows the selection of 'Party Id' as a system field type for key-value, party lookup, and datasource integration questions. The answer provided to the question links the request with the party.

- Support for retrieving completed or in-progress form answers on requests has been enhanced in the Data Sets Designer using the Advanced Mode. The question types supported are Number, Word or Phrase (single and multiple lines), Checkbox, Radio Button, Single Value Drop-down List, Smart Lookup, Date, and Label.



TERMS NEW FEATURES/IMPROVEMENTS

- ‘Effective Date’ behavior has been improved to ensure consistency and give firms more control over effective dates in Intapp Terms and Intapp Time. The ‘Effective Date’ field is now required on all documents with an ‘In Effect’ status. Users are prevented from uploading documents with an ‘In Effect’ status and not specifying an ‘Effective Date’. Additionally, users cannot change the status of a document to ‘In Effect’ without providing an ‘Effective Date’.

- The document-level ‘Effective Date’ field now controls when all the terms inside the document are considered effective. Changes to the document ‘Effective Date’ will automatically affect all the terms in that document.

- When the 'Enable Vendor Terms Approval Workflow Initiation' configuration has been enabled, a Vendor Terms Approval request can be initiated via the gear menu option 'Start Approval Workflow' on the Terms Document tab of Vendor entity profiles.

- Vendor terms workflows are supported by the addition of the Add Party property mapping to 'Create Documents in Terms' and 'Update Documents in Terms' workflow states. The Party System ID in request properties can be mapped to the workflow state.



COMMON/API/DATASETS NEW FEATURES/IMPROVEMENTS

- A warning message in a red frame will be displayed to help users identify duplicate names in Data Sets.

- The Virtual Tables GET API includes a new Count endpoint for returning the total count of entities in virtual tables.

- Administrators/Implementers can set a User’s preferred language through the Users API endpoints for firms using Translation Services.

- Client and Matter User custom fields are now supported in Intapp Reporting Service via the API.

Please see our Intapp Community Portal for more information regarding New Features and a complete list of Defect Fixes.



ADDITIONAL INFORMATION

- If you have any questions, please contact support@intapp.com

Apr 21, 09:16 PDT
Completed - The scheduled maintenance has been completed.
May 14, 12:11 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 08:01 PDT
Scheduled - SERVICE IMPACT

Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to one hour during the maintenance window. Do not execute bulk data upload during the maintenance. 

Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to one hour during the maintenance window. The service unavailability can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT

- Address performance degradation on dashboards with chart widgets

ADDITIONAL INFORMATION

If you have any questions, please contact Support@intapp.com.

May 12, 11:54 PDT