All Systems Operational

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

Status for Repstor solutions is available here.

EU Operational
EU DealCloud Operational
EU Experience Operational
EU Flow Operational
EU Intapp Integration Service (IIS) Operational
EU OnePlace CRM Operational
EU Pricing Operational
EU Relationships Operational
EU Risk/Flow Operational
EU Time Operational
US Operational
US DealCloud - Environment 1 Operational
US DealCloud - Environment 3 Operational
US DealCloud - Environment 4 Operational
US Experience Operational
US Flow Operational
US Intapp Integration Service (IIS) Operational
US OnePlace CRM Operational
US Pricing Operational
US Relationships Operational
US Risk/Flow Operational
US Time Operational
AP Operational
AP DealCloud Operational
AP Experience Operational
AP Intapp Integration Service (IIS) Operational
AP OnePlace CRM Operational
AP Pricing Operational
AP Relationships Operational
AP Risk/Flow Operational
AP Time Operational
CA Operational
CA Flow Operational
CA Intapp Integration Service (IIS) Operational
CA Risk/Flow Operational
CA Time Operational
AE Operational
AE DealCloud Operational
EU: Non-Production Operational
EU DealCloud - User Acceptance Testing Operational
EU Experience - Sandbox Operational
EU Flow - Sandbox Operational
EU OnePlace CRM - Sandbox Operational
EU Risk/Flow - Sandbox Operational
EU Time - Sandbox Operational
EU DealCloud - Sandbox Operational
US: Non-Production Operational
US DealCloud - User Acceptance Testing Operational
US Experience - Sandbox Operational
US Flow - Sandbox Operational
US OnePlace CRM - Sandbox Operational
US Risk/Flow - Sandbox Operational
US Time - Sandbox Operational
US DealCloud - Sandbox Operational
AP: Non-Production Operational
AP DealCloud - User Acceptance Testing Operational
AP Experience - Sandbox Operational
AP OnePlace CRM - Sandbox Operational
AP Risk/Flow - Sandbox Operational
AP Time - Sandbox Operational
CA: Non-Production Operational
CA Flow - Sandbox Operational
CA Risk/Flow - Sandbox Operational
CA Time - Sandbox Operational
AE: Non-Production Operational
AE DealCloud - User Acceptance Testing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the four-hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- This update includes defect fixes and minor improvements.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.

Posted on Sep 16, 2022 - 13:49 PDT
Relationships 2022.3.2.1 – US, EU Oct 1, 2022 08:00-12:00 PDT
SERVICE IMPACT
Please communicate to your users that there will be a downtime at some point during the 4 hour maintenance window. The service will be unavailable for up to 30 minutes and this can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes until the maintenance is completed.

MAINTENANCE DETAILS
- Infrastructure enhancements

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.

Posted on Sep 16, 2022 - 14:05 PDT
Experience Maintenance – EU/US Oct 1, 2022 08:00-12:00 PDT
Update - The maintenance has been updated as follows:
- the service will be unavailable for up to 160 minutes
- the maintenance will impact both the sandbox and production environments.

Sep 21, 2022 - 15:57 PDT
Scheduled - SERVICE IMPACT
Please communicate to your users that there will be a downtime at some point during the 4 hour maintenance window. The service will be unavailable for up to 160 minutes and this can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes until the maintenance is completed.

MAINTENANCE DETAILS
- General database maintenance

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.

Sep 09, 2022 - 16:22 PDT
SERVICE IMPACT
- Customer action required: None

- Usage impact:
-- Intapp Reporting Service (IRS): Users may experience interruptions working with Report Manager and Blox widgets for up to 5 minutes during the maintenance.

-- Integration Service (IIS): Accessing the Integration Management portal through the well-known URL https://.my.intapp.com/iis will be unavailable during maintenance.

RELEASE CONTENT

IRS:

- Ability to share dashboards with CDS groups
- Metadata support of Terms Document custom fields in Risk Elasticubes
- Infrastructure improvements

Integration Service (IIS):

- Intapp Services Connector logging improvements
- Provisioning Services internal improvements

ADDITIONAL INFORMATION

- IRS is the Reporting service used by most Intapp Cloud applications. It powers in-product analytics and interactive dashboards across Intapp applications. If you cannot determine if you are using IRS, please contact Support@intapp.com.

- Detailed release notes for IRS, IIS, and CDS will be posted on the Intapp Support portal by the release date.

Posted on Sep 28, 2022 - 17:25 PDT
SERVICE IMPACT
- Customer action required: None

- Usage impact:
-- Intapp Reporting Service (IRS): Users may experience interruptions working with Report Manager and Blox widgets for up to 5 minutes during the maintenance.

-- Integration Service (IIS): Accessing the Integration Management portal through the well-known URL https://.my.intapp.com/iis will be unavailable during maintenance.

RELEASE CONTENT

IRS:

- Ability to share dashboards with CDS groups
- Metadata support of Terms Document custom fields in Risk Elasticubes
- Infrastructure improvements

Integration Service (IIS):

- Intapp Services Connector logging improvements
- Provisioning Services internal improvements

ADDITIONAL INFORMATION

- IRS is the Reporting service used by most Intapp Cloud applications. It powers in-product analytics and interactive dashboards across Intapp applications. If you cannot determine if you are using IRS, please contact Support@intapp.com.

- Detailed release notes for IRS, IIS, and CDS will be posted on the Intapp Support portal by the release date.

Posted on Sep 28, 2022 - 17:35 PDT
SERVICE IMPACT

Please communicate to your users that there will be a downtime at some point during the 4-hour maintenance window. The service will be unavailable for up to 40 minutes and this can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes until the maintenance is completed.

RELEASE CONTENT

NEW FEATURES/ENHANCEMENTS
- Users now can now create, update and search for advanced-search views via the API.
- Added the ability to rename, reset and create new view from the ‘Create new view’ option in Advanced Search section.
- ‘AdvancedSearch.ManageViews’ view permissions logic has been enhanced to enable control and edit visibility options for Advanced Search Views.
- A new tab called ‘Advanced Views’ has been added to the home dashboard widget which allows users to navigate views more easily.
- Added additional support for deletion and confidential filters in the filters editor.

DEFECT FIXES
- An issue with search request logic has been resolved for enhanced user experience.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Posted on Sep 29, 2022 - 10:54 PDT
Experience Release 2022.4.1– US - Sandbox Oct 13, 2022 23:00 - Oct 14, 2022 03:00 PDT
SERVICE IMPACT

Please communicate to your users that there will be a downtime at some point during the 4-hour maintenance window. The service will be unavailable for up to 40 minutes and this can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes until the maintenance is completed.

RELEASE CONTENT

NEW FEATURES/ENHANCEMENTS
- Users now can now create, update and search for advanced-search views via the API.
- Added the ability to rename, reset and create new view from the ‘Create new view’ option in Advanced Search section.
- ‘AdvancedSearch.ManageViews’ view permissions logic has been enhanced to enable control and edit visibility options for Advanced Search Views.
- A new tab called ‘Advanced Views’ has been added to the home dashboard widget which allows users to navigate views more easily.
- Added additional support for deletion and confidential filters in the filters editor.

DEFECT FIXES
- An issue with search request logic has been resolved for enhanced user experience.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Posted on Sep 29, 2022 - 10:59 PDT
Risk/Flow Release 2022.3.120 – AP Oct 14, 2022 05:00-09:00 PDT
SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT

CONFLICTS NEW FEATURES/ENHANCEMENTS
- No changes to Conflicts.

INTAKE/FLOW NEW FEATURES/ENHANCEMENTS
- Checkbox Boolean question answers dependent on label questions in a collapsed section contained incorrect values.
- Virtual table definitions, without data, can now be exported and imported. This allows firms to transfer the definition table without invalid data used for testing and repopulate the data from the production source of truth.
- 'Group' is now available as an option in the Integration Object Type field for Advanced Data Sets.

TERMS NEW FEATURES/ENHANCEMENTS
- No changes to Terms.

Please visit the Intapp Support Portal for more information regarding new features and a complete list of defect fixes.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Posted on Sep 15, 2022 - 09:31 PDT
SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT

CONFLICTS NEW FEATURES/ENHANCEMENTS
- No changes to Conflicts.

INTAKE/FLOW NEW FEATURES/ENHANCEMENTS
- Checkbox Boolean question answers dependent on label questions in a collapsed section contained incorrect values.
- Virtual table definitions, without data, can now be exported and imported. This allows firms to transfer the definition table without invalid data used for testing and repopulate the data from the production source of truth.
- 'Group' is now available as an option in the Integration Object Type field for Advanced Data Sets.

TERMS NEW FEATURES/ENHANCEMENTS
- No changes to Terms.

Please visit the Intapp Support Portal for more information regarding new features and a complete list of defect fixes.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Posted on Sep 16, 2022 - 12:26 PDT
Infrastructure Maintenance - AP Oct 21, 2022 05:00-09:00 PDT
SERVICE IMPACT 
The service will be unavailable for up to 30 minutes during the 4 hour maintenance window. In addition, some users may be logged out during the maintenance period, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Posted on Sep 30, 2022 - 16:25 PDT
Experience Release 2022.4.1 – US/EU Oct 22, 2022 08:00-12:00 PDT
SERVICE IMPACT

Please communicate to your users that there will be a downtime at some point during the 4-hour maintenance window. The service will be unavailable for up to 40 minutes and this can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes until the maintenance is completed.

RELEASE CONTENT

NEW FEATURES/ENHANCEMENTS
- Users can now create, update and search for advanced-search views via the API.
- Added the ability to rename, reset and create new view from the ‘Create new view’ option in Advanced Search section.
- ‘AdvancedSearch.ManageViews’ view permissions logic has been enhanced to enable control and edit visibility options for Advanced Search Views.
- A new tab called ‘Advanced Views’ has been added to the home dashboard widget which allows users to navigate views more easily.
- Added additional support for deletion and confidential filters in the filters editor.

DEFECT FIXES
- An issue with search request logic has been resolved for enhanced user experience.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Posted on Sep 29, 2022 - 12:36 PDT
Infrastructure Maintenance - US/CA/EU Oct 22, 2022 08:00-12:00 PDT
SERVICE IMPACT 
The service will be unavailable for up to 30 minutes during the 4 hour maintenance window. In addition, some users may be logged out during the maintenance period, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Posted on Sep 30, 2022 - 16:50 PDT
Past Incidents
Sep 30, 2022
Resolved - The issue has been resolved. All services are operating as normal.
Sep 30, 11:34 PDT
Update - We are continuing with resolution and will have further updates shortly.
Sep 30, 11:24 PDT
Identified - We have identified the issue and have remediated for most clients. We are continuing to work on a resolution.
Further updates will be posted shortly.

Sep 30, 10:56 PDT
Update - We are continuing to investigate this issue.
Sep 30, 10:27 PDT
Investigating - We are currently experiencing a degradation of service relating to our Time solution in the EU region. We are currently investigating the cause of the issue and will provide more information as it becomes available.
Sep 30, 10:20 PDT
Completed - The scheduled maintenance has been completed.
Sep 30, 05:09 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 05:02 PDT
Scheduled - SERVICE IMPACT
Please communicate to your users that there will be a downtime at some point during the 4 hour maintenance window. The service will be unavailable for up to 30 minutes and this can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes until the maintenance is completed.

MAINTENANCE DETAILS
- Infrastructure enhancements

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.

Sep 16, 14:00 PDT
Resolved - The issue has been resolved. All services are operating as normal.
Sep 30, 02:46 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 02:10 PDT
Investigating - We are currently experiencing a degradation of service relating to our Time solution in the EU region. During this period, you may see synchronisation failed messages within the desktop application, and slowness within the Time Admin portals.
We are currently investigating the cause of the issue and will provide more information as it becomes available.

Sep 30, 01:40 PDT
Completed - The scheduled maintenance has been completed.
Sep 30, 00:24 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 23:03 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the four-hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- This update includes defect fixes and minor improvements.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.

Sep 16, 13:45 PDT
Sep 29, 2022
Completed - The scheduled maintenance has been completed.
Sep 29, 12:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 11:02 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the four-hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- This update includes defect fixes and minor improvements.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.

Sep 16, 13:40 PDT
Sep 28, 2022

No incidents reported.

Sep 27, 2022
Resolved - The issue has been resolved. All services are operating as normal.
Sep 27, 14:40 PDT
Monitoring - We have resolved the incident but we are watching to make sure the resolution is complete.
Sep 27, 14:11 PDT
Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022
Completed - The scheduled maintenance has been completed.
Sep 24, 09:09 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 08:00 PDT
Scheduled - SERVICE IMPACT
The system will be down for approximately 5 minutes during the 60 minute maintenance window. Some users may be logged out during the maintenance period, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
Our Operations team will be performing maintenance on our database servers to increase performance of the back end infrastructure.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Sep 23, 15:20 PDT
Completed - The scheduled maintenance has been completed.
Sep 24, 08:16 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 08:01 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the four-hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- Infrastructure Maintenance

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.

Sep 16, 12:42 PDT
Sep 23, 2022
Completed - The scheduled maintenance has been completed.
Sep 23, 02:09 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 23:02 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT

CONFLICTS NEW FEATURES/ENHANCEMENTS
- No changes to Conflicts.

INTAKE/FLOW NEW FEATURES/ENHANCEMENTS
- Checkbox Boolean question answers dependent on label questions in a collapsed section contained incorrect values.
- Virtual table definitions, without data, can now be exported and imported. This allows firms to transfer the definition table without invalid data used for testing and repopulate the data from the production source of truth.
- 'Group' is now available as an option in the Integration Object Type field for Advanced Data Sets.

TERMS NEW FEATURES/ENHANCEMENTS
- No changes to Terms.

Please visit the Intapp Support Portal for more information regarding new features and a complete list of defect fixes.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Sep 15, 09:25 PDT
Completed - The scheduled maintenance has been completed.
Sep 23, 02:08 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 00:02 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT

CONFLICTS NEW FEATURES/ENHANCEMENTS
- No changes to Conflicts.

INTAKE/FLOW NEW FEATURES/ENHANCEMENTS
- Checkbox Boolean question answers dependent on label questions in a collapsed section contained incorrect values.
- Virtual table definitions, without data, can now be exported and imported. This allows firms to transfer the definition table without invalid data used for testing and repopulate the data from the production source of truth.
- 'Group' is now available as an option in the Integration Object Type field for Advanced Data Sets.

TERMS NEW FEATURES/ENHANCEMENTS
- No changes to Terms.

Please visit the Intapp Support Portal for more information regarding new features and a complete list of defect fixes.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Sep 15, 09:00 PDT
Completed - The scheduled maintenance has been completed.
Sep 23, 00:04 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 23:02 PDT
Scheduled - SERVICE IMPACT
Please communicate to your users that there will be a downtime at some point during the 2 hour maintenance window. The service will be unavailable for up to 40 minutes and this can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes until the maintenance is completed.

MAINTENANCE DETAILS
- General database maintenance

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.

Sep 2, 11:43 PDT
Sep 22, 2022
Completed - The scheduled maintenance has been completed.
Sep 22, 11:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 11:01 PDT
Update - The maintenance has been rescheduled. Please note the new date. If you have any questions, please contact support@intapp.com.
Sep 21, 16:13 PDT
Scheduled - SERVICE IMPACT
Please communicate to your users that there will be a downtime at some point during the 2 hour maintenance window. The service will be unavailable for up to 40 minutes and this can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes until the maintenance is completed.

MAINTENANCE DETAILS
- General database maintenance

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.

Sep 2, 11:40 PDT
Resolved - The issue has been resolved. All services are operating as normal.
Sep 22, 08:01 PDT
Update - We are continuing to monitor for any further issues.
Sep 22, 07:25 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
A restart of the Time desktop application may be required if the problem is persisting.

Sep 22, 07:22 PDT
Update - We have identified the issue and are working on a resolution.
At this stage we are aware that users may experience a "Sync Failed" or error 500 message within the desktop application, and a degradation of service on the admin portals for Time and Capture.
Further updates will be posted shortly.

Sep 22, 07:13 PDT
Update - We are continuing to work on a fix for this issue.
Sep 22, 05:52 PDT
Identified - We are unfortunately still experiencing a service outage relating to our Time solution in the EU region. At this stage we are aware that users may experience a "Sync Failed" message within the desktop application, and a degradation of service on the admin portals for Time and Capture.
We have identified the issue and are working on a resolution.
Further updates will be posted shortly.

Sep 22, 05:36 PDT
Update - We are unfortunately still experiencing a service outage relating to our Time solution in the EU region. At this stage we are aware that users may experience a "Sync Failed" message within the desktop application, and a degradation of service on the admin portals for Time and Capture.
We are currently investigating the cause of the issue and will provide more information as it becomes available.

Sep 22, 05:06 PDT
Investigating - We are currently experiencing a partial outage relating to our Time solution in the EU region. We are currently investigating the cause of the issue and will provide more information as it becomes available.
Sep 22, 04:19 PDT
Sep 21, 2022
Resolved - This incident has been resolved.
Sep 21, 04:58 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 04:39 PDT
Investigating - We have identified the issue and are working on a resolution. During this period you may see synchronisation failed messages within the desktop application, and slowness within the Time Admin portals.

Further updates will be posted shortly.

Sep 21, 03:30 PDT
Sep 20, 2022
Resolved - The issue has been resolved. All services are operating as normal.
Sep 20, 15:42 PDT
Update - We has resolved the incident but we are watching to make sure the resolution is complete
Sep 20, 13:43 PDT
Update - We are continuing to monitor for any further issues.
Sep 20, 12:25 PDT
Update - We are continuing to monitor for any further issues.
Sep 20, 12:25 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 06:18 PDT
Update - We are continuing to investigate this issue.
Sep 20, 05:43 PDT
Update - We are continuing to investigate this issue.
Sep 20, 04:13 PDT
Update - We are continuing to investigate this issue.
Sep 20, 03:59 PDT
Investigating - We are currently experiencing a degradation of service affecting the Time Admin portals, Time desktop and Desktop Extension applications which may result in the user receiving an error 500 message when attempting to access the admin portal, or sync failure messages within the desktop application.

You may experience error messages, and captured time may not synchronise to the cloud whilst this is under investigation; however, please be assured that you can continue to enter time in to the desktop application, and captured time will still record locally until the service is resumed.

Sep 20, 03:52 PDT
Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022
Completed - The scheduled maintenance has been completed.
Sep 17, 12:21 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 08:01 PDT
Scheduled - SERVICE IMPACT
Please communicate to your users that there will be a downtime at some point during the 4 hour maintenance window. The service will be unavailable for up to 180 minutes and this can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes until the maintenance is completed.

MAINTENANCE DETAILS
- General database maintenance and performance fixes

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.

Sep 7, 16:09 PDT
Completed - The scheduled maintenance has been completed.
Sep 17, 11:10 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 08:00 PDT
Scheduled - SERVICE IMPACT
Please communicate to your users that there will be a downtime at some point during the 4 hour maintenance window. The service will be unavailable for up to 90 minutes and this can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes until the maintenance is completed.

MAINTENANCE DETAILS

3rd Party Integration improvements
o fixed obsolete data processing for all CRMs
o CSS-injection fix for InterAction to also include custom fields
o logging fix for InterAction
o cleaned up Dynamics handling of deactivated Contacts

Application improvements
o added interruption handling to create relationship
o added interruption handling in find contacts
o email alerts processing fix
o API documentation cleanup
o eliminated duplicate entries in query processor
o fixed HubSpot mailer error

Logging and monitoring improvements
o logging fix for overflows
o added missing fields in logging
o exception handling in logging
o additional functionality in diagnostics tool
o performance fix in diagnostics tool

Performance improvements
o relationships match manager optimizations
o synchronization fix
o CRM list updating in List Management

Installation and upgrade improvements
o additional verifications on database upgrades
o CMC startup check for failed or incomplete upgrades
o transaction handling in on-prem upgrades

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.

Aug 24, 13:57 PDT
Completed - The scheduled maintenance has been completed.
Sep 17, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 08:01 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT

PRICING NEW FEATURES/IMPROVEMENTS
- Removed the restriction forcing Budget Templates to belong to a single area of law/service line. This enables firms to re-use the same budget templates across multiple similar practices or create more generic templates with a broader view.
- When applying a template to a new budget, the template will use the start date given by the user on the interview screen and shift phase/tasks from the template to start at the appropriate time after the entered budget start date.

PRICING DEFECT FIXES
- Fixed: Duplicate timecard events were occasionally reported back in certain Pricing APIs leading to inaccurate statistics
- Fixed: Budgeted values were not displayed on the Matters page when the “Life of Matter” timeframe was selected
- Fixed: Timeframe on Matters page defaulted to inaccurate “Life of Budget” timeframe when there was only a budget in Planning status. Budget information should only appear on the matters page when a budget is “Tracked.”
- Fixed: Error label for Custom Realization calculation was misaligned

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.

Sep 1, 16:12 PDT
Completed - The scheduled maintenance has been completed.
Sep 17, 08:52 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 08:01 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT

PRICING NEW FEATURES/IMPROVEMENTS
- Removed the restriction forcing Budget Templates to belong to a single area of law/service line. This enables firms to re-use the same budget templates across multiple similar practices or create more generic templates with a broader view.
- When applying a template to a new budget, the template will use the start date given by the user on the interview screen and shift phase/tasks from the template to start at the appropriate time after the entered budget start date.

PRICING DEFECT FIXES
- Fixed: Duplicate timecard events were occasionally reported back in certain Pricing APIs leading to inaccurate statistics
- Fixed: Budgeted values were not displayed on the Matters page when the “Life of Matter” timeframe was selected
- Fixed: Timeframe on Matters page defaulted to inaccurate “Life of Budget” timeframe when there was only a budget in Planning status. Budget information should only appear on the matters page when a budget is “Tracked.”
- Fixed: Error label for Custom Realization calculation was misaligned

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.

Sep 1, 16:05 PDT
Sep 16, 2022
Completed - The scheduled maintenance has been completed.
Sep 16, 05:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 05:00 PDT
Scheduled - SERVICE IMPACT
Please communicate to your users that there will be a downtime at some point during the 4 hour maintenance window. The service will be unavailable for up to 90 minutes and this can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes until the maintenance is completed.

MAINTENANCE DETAILS

3rd Party Integration improvements
o fixed obsolete data processing for all CRMs
o CSS-injection fix for InterAction to also include custom fields
o logging fix for InterAction
o cleaned up Dynamics handling of deactivated Contacts

Application improvements
o added interruption handling to create relationship
o added interruption handling in find contacts
o email alerts processing fix
o API documentation cleanup
o eliminated duplicate entries in query processor
o fixed HubSpot mailer error

Logging and monitoring improvements
o logging fix for overflows
o added missing fields in logging
o exception handling in logging
o additional functionality in diagnostics tool
o performance fix in diagnostics tool

Performance improvements
o relationships match manager optimizations
o synchronization fix
o CRM list updating in List Management

Installation and upgrade improvements
o additional verifications on database upgrades
o CMC startup check for failed or incomplete upgrades
o transaction handling in on-prem upgrades

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.

Aug 24, 13:52 PDT
Completed - The scheduled maintenance has been completed.
Sep 16, 00:14 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 23:02 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the four-hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
This will only impact clients on the https://app.dealclouduat.com and https://sand-app.dealcloud.com domains. Please note that only user management will be refreshed to match what is in your production site; data and configuration will not be refreshed. If you have any issues with SSO, please reach out to support@dealcloud.com.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.

Sep 12, 10:31 PDT