All Systems Operational

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

EU Operational
DealCloud EU1 Operational
DealCloud EU2 Operational
DealCloud PS EU1 Operational
DealCloud Data Connector EU1 Operational
Risk/Flow EU1 Operational
Walls EU1 Operational
Flow EU1 Operational
Employee Compliance EU1 Operational
Time EU1 Operational
Billstream EU1 Operational
Pricing EU Operational
Collaboration EU1 Operational
Intapp Integration Service (IIS) EU1 Operational
Experience EU Operational
US Operational
DealCloud US1 Operational
DealCloud US3 Operational
DealCloud US4 Operational
DealCloud US5 Operational
DealCloud US6 Operational
DealCloud PS US1 Operational
DealCloud PS US2 Operational
DealCloud Data Connector US1 Operational
Risk/Flow US1 Operational
Walls US1 Operational
Flow US1 Operational
Employee Compliance US1 Operational
Time US1 Operational
Billstream US1 Operational
Pricing US Operational
Intapp Integration Service (IIS) US1 Operational
Experience US Operational
AP Operational
DealCloud AP1 Operational
DealCloud PS AP1 Operational
DealCloud Data Connector AP1 Operational
Risk/Flow AP1 Operational
Walls AP1 Operational
Time AP1 Operational
Pricing AP Operational
Collaboration AP1 Operational
Intapp Integration Service (IIS) AP1 Operational
CA Operational
DealCloud PS CA1 Operational
Risk/Flow CA1 Operational
Walls CA1 Operational
Flow CA1 Operational
Time CA1 Operational
Intapp Integration Service (IIS) CA1 Operational
AE Operational
DealCloud AE1 Operational
DealCloud Data Connector AE1 Operational
EU: Non-Production Operational
DealCloud EU - Preview Sandbox Operational
DealCloud EU1 - Preview Sandbox Operational
DealCloud EU2 - Preview Sandbox Operational
EU DealCloud - Sandbox Operational
DealCloud PS EU - Preview Sandbox Operational
DealCloud PS EU1 - Preview Sandbox Operational
DealCloud PS EU2 - Preview Sandbox Operational
DealCloud Data Connector EU1 - Sandbox Operational
Risk/Flow EU1 - Sandbox Operational
Walls EU1 - Sandbox Operational
Flow EU1 - Sandbox Operational
Employee Compliance EU1 - Sandbox Operational
Time EU1 - Sandbox Operational
Experience EU - Sandbox Operational
Collaboration EU1 - Preview Sandbox Operational
Billstream EU1 - Sandbox Operational
US: Non-Production Operational
DealCloud US - Preview Sandbox Operational
DealCloud US1 - Preview Sandbox Operational
DealCloud US3 - Preview Sandbox Operational
DealCloud US4 - Preview Sandbox Operational
DealCloud US5 - Preview Sandbox Operational
DealCloud US6 - Preview Sandbox Operational
US DealCloud - Sandbox Operational
DealCloud PS US - Preview Sandbox Operational
DealCloud PS US1 - Preview Sandbox Operational
DealCloud PS US2 - Preview Sandbox Operational
DealCloud Data Connector US1 - Sandbox Operational
Risk/Flow US1 - Sandbox Operational
Walls US1 - Sandbox Operational
Flow US1 - Sandbox Operational
Employee Compliance US1 - Sandbox Operational
Time US1 - Sandbox Operational
Experience US - Sandbox Operational
Billstream US1 - Sandbox Operational
AP: Non-Production Operational
DealCloud AP - Preview Sandbox Operational
DealCloud PS AP - Preview Sandbox Operational
DealCloud Data Connector AP1 - Sandbox Operational
Risk/Flow AP1 - Sandbox Operational
Walls AP1 - Sandbox Operational
Time AP1 - Sandbox Operational
Billstream AP1 - Sandbox Operational
CA: Non-Production Operational
DealCloud PS CA - Preview Sandbox Operational
Risk/Flow CA1 - Sandbox Operational
Walls CA1 - Sandbox Operational
Flow CA1 - Sandbox Operational
Time CA1 - Sandbox Operational
AE: Non-Production Operational
DealCloud AE - Preview Sandbox Operational
DealCloud Data Connector AE1 - Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Infrastructure Maintenance - AP Jan 23, 2026 05:00-09:00 PST

Update - We are adding DealCloud to the scope of this maintenance because some backend services may be impacted.
Jan 16, 2026 - 10:58 PST
Scheduled - SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jan 09, 2026 - 09:26 PST

Infrastructure Maintenance - US/CA/EU/AE Jan 24, 2026 08:00-12:00 PST

Update - We are adding DealCloud to the scope of this maintenance because some backend services may be impacted.
Jan 16, 2026 - 11:07 PST
Scheduled - SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jan 09, 2026 - 09:29 PST

Time Release 2602 – EU – Sandbox Jan 29, 2026 11:00-15:00 PST

SERVICE IMPACT 
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. The service will be unavailable for up to 2 hours during the 4 hour maintenance window. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Intapp Cloud Release Information page at the link below.
Time Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jan 05, 2026 - 11:53 PST

Time Release 2602 – US/CA/AP – Sandbox Jan 29, 2026 23:00 - Jan 30, 2026 03:00 PST

SERVICE IMPACT 
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. The service will be unavailable for up to 2 hours during the 4 hour maintenance window. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Intapp Cloud Release Information page at the link below.
Time Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jan 05, 2026 - 11:56 PST
Jan 18, 2026

No incidents reported today.

Jan 17, 2026
Intapp Release 2601 - US/CA/EU/AE
Completed - The scheduled maintenance has been completed.
Jan 17, 10:58 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 08:00 PST
Update - The Collaboration products have been removed from the content of this release.
Dec 30, 11:26 PST
Scheduled - This maintenance window covers the production upgrade for the Intapp products listed at the bottom of the page. Note the impact for this release is limited to DealCloud and Intapp Integration Services.

SERVICE IMPACT
Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud

In addition, the following services will undergo maintenance during this window:

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements. For more information on the enhancements and defect fixes, please review the release notes at the link below.

Intapp Documentation Portal

Note: release notes will be available at least 2 days before the release date.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Dec 26, 10:15 PST
Jan 16, 2026
Intapp Release 2601 - AP
Completed - The scheduled maintenance has been completed.
Jan 16, 08:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 05:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Dec 30, 11:21 PST
Scheduled - This maintenance window covers the production upgrade for the Intapp products listed at the bottom of the page. Note the impact for this release is limited to DealCloud and Intapp Integration Services.

SERVICE IMPACT
Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud

In addition, the following services will undergo maintenance during this window:

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements. For more information on the enhancements and defect fixes, please review the release notes at the link below.

Intapp Documentation Portal

Note: release notes will be available at least 2 days before the release date.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Dec 26, 10:07 PST
Intapp DealCloud Degradation of Service US
Resolved - This incident has been resolved.
Jan 16, 08:19 PST
Monitoring - A fix has been implemented and we are monitoring the results
Jan 16, 07:34 PST
Identified - The issue has been identified as an issue with a backend database component. Impacted clients may experience errors or failures when attempting to make changes in the system (for example, saving updates or configuration changes). Our engineering and database teams are actively working to restore normal service.
Jan 16, 07:00 PST
Investigating - We are currently experiencing a service degradation affecting our DealCloud solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available. During this period users may experience intermittent error messages. We are currently investigating the cause of the error and will update with information as soon as it is available.
Jan 16, 06:03 PST
DealCloud 2602 - US/CA/AP - Preview Sandbox
Completed - The scheduled maintenance has been completed.
Jan 16, 03:29 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 23:02 PST
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4 hour maintenance window. Please communicate this information to all users.

Please note that Preview Sandbox data and configuration will be refreshed between Jan 12th through Jan 16th to match Production. Please refer to those maintenance windows for details.

RELEASE CONTENT
To learn more about the content of this release, please review the New Features Guide that will be posted to the Intapp Documentation Portal two days before the preview release.

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Jan 6, 13:55 PST
Infrastructure Maintenance - US/CA/AP Sandbox
Completed - The scheduled maintenance has been completed.
Jan 16, 02:34 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 15:00 PST
Scheduled - This maintenance will only impact our sandbox / preview environments.

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all impacted users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jan 9, 09:22 PST
DealCloud 2602 - US5/US6/AP/PS US2/PS AP/PS CA Preview Sandbox Refresh
Completed - The scheduled maintenance has been completed.
Jan 16, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 00:01 PST
Scheduled - SERVICE IMPACT
There will be some downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes before your site is refreshed during the 24 hour maintenance window. Please communicate this information to all users with access to your Preview Sandbox.

Data and configuration will be refreshed to match what is in production and any integrations or 3rd party configurations will also be impacted unless you have opted out. If you are on a dedicated database, you have the option to opt out of the data and configuration refresh. Please do so in your production environment by following the instructions found here.

Please note that the 2602 Preview Release (code push) will occur on Jan 15th 11 AM PST for EU/AE regions and 11 PM PST for US/AP/CA as posted here:
DealCloud 2602 - EU/AE - Preview Sandbox
DealCloud 2602 - US/CA/AP - Preview Sandbox

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Dec 29, 13:48 PST
Jan 15, 2026
Infrastructure Maintenance - EU Sandbox
Completed - The scheduled maintenance has been completed.
Jan 15, 14:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 11:00 PST
Scheduled - This maintenance will only impact our sandbox / preview environments.

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all impacted users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jan 9, 09:19 PST
DealCloud 2602 - EU/AE - Preview Sandbox
Completed - The scheduled maintenance has been completed.
Jan 15, 13:03 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 08:25 PST
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4 hour maintenance window. Please communicate this information to all users.

Please note that Preview Sandbox data and configuration will be refreshed between Jan 12th through Jan 16th to match Production. Please refer to those maintenance windows for details.

RELEASE CONTENT
To learn more about the content of this release, please review the New Features Guide that will be posted to the Intapp Documentation Portal two days before the preview release.

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Jan 6, 13:53 PST
DealCloud 2602 - US4/EU2/AE/PS US1/PS EU2 Preview Sandbox Refresh
Completed - The scheduled maintenance has been completed.
Jan 15, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 00:01 PST
Scheduled - SERVICE IMPACT
There will be some downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes before your site is refreshed during the 24 hour maintenance window. Please communicate this information to all users with access to your Preview Sandbox.

Data and configuration will be refreshed to match what is in production and any integrations or 3rd party configurations will also be impacted unless you have opted out. If you are on a dedicated database, you have the option to opt out of the data and configuration refresh. Please do so in your production environment by following the instructions found here.

Please note that the 2602 Preview Release (code push) will occur on Jan 15th 11 AM PST for EU/AE regions and 11 PM PST for US/AP/CA as posted here:
DealCloud 2602 - EU/AE - Preview Sandbox
DealCloud 2602 - US/CA/AP - Preview Sandbox

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Dec 29, 13:43 PST
Jan 14, 2026
DealCloud 2602 - US3/EU1/PS EU1 Preview Sandbox Refresh
Completed - The scheduled maintenance has been completed.
Jan 14, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 00:00 PST
Scheduled - SERVICE IMPACT
There will be some downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes before your site is refreshed during the 24 hour maintenance window. Please communicate this information to all users with access to your Preview Sandbox.

Data and configuration will be refreshed to match what is in production and any integrations or 3rd party configurations will also be impacted unless you have opted out. If you are on a dedicated database, you have the option to opt out of the data and configuration refresh. Please do so in your production environment by following the instructions found here.

Please note that the 2602 Preview Release (code push) will occur on Jan 15th 11 AM PST for EU/AE regions and 11 PM PST for US/AP/CA as posted here:
DealCloud 2602 - EU/AE - Preview Sandbox
DealCloud 2602 - US/CA/AP - Preview Sandbox

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Dec 29, 13:38 PST
Jan 13, 2026
DealCloud 2602 - US1 Preview Sandbox Refresh
Completed - The scheduled maintenance has been completed.
Jan 13, 00:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 00:00 PST
Scheduled - SERVICE IMPACT
There will be some downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes before your site is refreshed during the 24 hour maintenance window. Please communicate this information to all users with access to your Preview Sandbox.

Data and configuration will be refreshed to match what is in production and any integrations or 3rd party configurations will also be impacted unless you have opted out. If you are on a dedicated database, you have the option to opt out of the data and configuration refresh. Please do so in your production environment by following the instructions found here.

Please note that the 2602 Preview Release (code push) will occur on Jan 15th 11 AM PST for EU/AE regions and 11 PM PST for US/AP/CA as posted here:
DealCloud 2602 - EU/AE - Preview Sandbox
DealCloud 2602 - US/CA/AP - Preview Sandbox

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Dec 29, 13:13 PST
Jan 12, 2026
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

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