All Systems Operational

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

EU Operational
DealCloud EU1 Operational
DealCloud PS EU1 Operational
DealCloud Data Connector EU1 Operational
Risk/Flow EU Operational
Risk/Flow EU1 Operational
Walls EU1 Operational
Flow EU Operational
Flow EU1 Operational
Time EU Operational
Time EU1 Operational
Billstream EU1 Operational
Pricing EU Operational
Collaboration EU1 Operational
Intapp Integration Service (IIS) EU Operational
Intapp Integration Service (IIS) EU1 Operational
Experience EU Operational
Relationships EU Operational
US Operational
DealCloud US1 Operational
DealCloud US3 Operational
DealCloud US4 Operational
DealCloud US5 Operational
DealCloud PS US1 Operational
DealCloud Data Connector US1 Operational
Risk/Flow US Operational
Risk/Flow US1 Operational
Walls US1 Operational
Flow US Operational
Flow US1 Operational
Time US Operational
Time US1 Operational
Billstream US1 Operational
Pricing US Operational
Collaboration US1 Operational
Intapp Integration Service (IIS) US Operational
Intapp Integration Service (IIS) US1 Operational
Experience US Operational
Relationships US Operational
AP Operational
DealCloud AP1 Operational
DealCloud PS AP1 Operational
Risk/Flow AP Operational
Risk/Flow AP1 Operational
Time AP Operational
Time AP1 Operational
Pricing AP Operational
Collaboration AP1 Operational
Intapp Integration Service (IIS) AP Operational
Intapp Integration Service (IIS) AP1 Operational
Relationships AP Operational
CA Operational
DealCloud PS CA1 Operational
Risk/Flow CA Operational
Risk/Flow CA1 Operational
Walls CA1 Operational
Flow CA Operational
Flow CA1 Operational
Time CA Operational
Time CA1 Operational
Intapp Integration Service (IIS) CA Operational
Intapp Integration Service (IIS) CA1 Operational
AE Operational
DealCloud AE1 Operational
EU: Non-Production Operational
DealCloud EU - Preview Sandbox Operational
EU DealCloud - Sandbox Operational
DealCloud PS EU - Preview Sandbox Operational
DealCloud Data Connector EU1 - Sandbox Operational
Risk/Flow EU - Sandbox Operational
Risk/Flow EU1 - Sandbox Operational
Walls EU1 - Sandbox Operational
Flow EU1 - Sandbox Operational
Flow EU - Sandbox Operational
Time EU - Sandbox Operational
Time EU1 - Sandbox Operational
Experience EU - Sandbox Operational
Collaboration EU1 - Preview Sandbox Operational
Billstream EU1 - Sandbox Operational
US: Non-Production Operational
DealCloud US - Preview Sandbox Operational
US DealCloud - Sandbox Operational
DealCloud PS US - Preview Sandbox Operational
DealCloud Data Connector US1 - Sandbox Operational
Risk/Flow US - Sandbox Operational
Risk/Flow US1 - Sandbox Operational
Walls US1 - Sandbox Operational
Flow US - Sandbox Operational
Flow US1 - Sandbox Operational
Time US - Sandbox Operational
Time US1 - Sandbox Operational
Experience US - Sandbox Operational
Billstream US1 - Sandbox Operational
AP: Non-Production Operational
DealCloud AP - Preview Sandbox Operational
DealCloud PS AP - Preview Sandbox Operational
Risk/Flow AP - Sandbox Operational
Risk/Flow AP1 - Sandbox Operational
Time AP - Sandbox Operational
Time AP1 - Sandbox Operational
CA: Non-Production Operational
DealCloud PS CA - Preview Sandbox Operational
Risk/Flow CA - Sandbox Operational
Risk/Flow CA1 - Sandbox Operational
Walls CA1 - Sandbox Operational
Flow CA - Sandbox Operational
Flow CA1 - Sandbox Operational
Time CA - Sandbox Operational
Time CA1 - Sandbox Operational
AE: Non-Production Operational
DealCloud AE - Preview Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Walls Release 2407 – US/CA Jul 20, 2024 08:00-12:00 PDT
The release previously scheduled for July 13 has been moved to July 20. All other details remain the same.

SERVICE IMPACT
There may be downtime during this release. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Walls Cloud 2407 release contains enhancements and defect fixes for the Intapp Walls Cloud Application.

Some of the enhancements include:
- A new configuration that can prevent deal team users from viewing fields on Insiders reports that are marked as sensitive.
- A new API endpoint for bulk sync of clients between Walls and external systems.
- A new API endpoint for bulk sync of matters between Walls and external systems.
- A new API endpoint for extracting logs from the [Error Log] table.
- A new configuration to parallelize security among SharePoint sites.

For more information on the enhancements and defect fixes, please review the release notes on the Support Portal at the link below.
Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Posted on Jul 15, 2024 - 16:14 PDT
SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the four-hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements.

To learn more about the content of this update, please review the release notes that will be posted to the Support Portal and DealCloud University the day before the update.
DealCloud Release Notes
DealCloud Legal Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.

Posted on Jul 08, 2024 - 15:07 PDT
Azure Migration - EU Production Jul 20, 2024 08:00-16:00 PDT
Update - Intapp is aware of the ongoing situation regarding the CrowdStrike software update.
 
Intapp’s Cloud solutions do not use CrowdStrike, are not affected by this event, and are fully functional.
 
Our upcoming maintenance activities for this weekend, including the AWS to Azure migration for the EU region, are not impacted by the CrowdStrike issue and are therefore continuing as scheduled.
 
While the CrowdStrike issue has global impact, we know that many clients had made resourcing plans this weekend. Balancing the factors, we feel the cost of delay would cause greatest inconvenience for our clients.
 
We are actively monitoring the situation and will provide further updates as warranted.
 
If you have any questions or concerns, please do not hesitate to contact our support team via support@intapp.com.

Jul 19, 2024 - 11:55 PDT
Scheduled - Intapp cloud solutions in the EU region that are still in AWS (Risk, Flow, Time, IIS, Tech Foundation Services) will be migrating to Azure according to the following schedule:

- Sandbox migration: July 06, 2024 | 8:00 a.m. PST
- Production migration: July 20, 2024 | 8:00 a.m. PST

SERVICE IMPACT

There will be a downtime for all Intapp services running in both AWS and Azure during the migration, that can occur any time after the migration start is announced via the status site. The list of services impacted by this maintenance includes: DealCloud for Legal (formerly OnePlace), Risk, Flow, Time, IIS, Tech Foundation Services. Please note that DealCloud for Legal clients are already running on the Azure platform but will experience downtime in order for the migration of other services to occur.

Do not perform any import/export actions or make any changes during the migration window, which is estimated to be 8 hours. Please communicate this information to all users.

Please be aware of In Progress and Completion notifications as you would during regular maintenance.

RELEASE CONTENT
We will be migrating solutions from AWS to Azure. For additional information, please visit the Intapp Client Community.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.

Jul 01, 2024 - 16:10 PDT
SERVICE IMPACT
There will be no downtime associated with this release. However, during the maintenance window, users may experience delays of up to several hours in data synchronization between the DealCloud and Snowflake databases. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes infrastructure improvements.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.

Posted on Jul 12, 2024 - 13:31 PDT
Collaboration 2408 - Preview Sandbox Jul 25, 2024 02:00-06:00 PDT
SERVICE IMPACT

There will be no downtime associated with this release. However, some work may be queued temporarily during the maintenance window. The maintenance start will be announced via the status site.

RELEASE CONTENT

We will be updating the preview environment with the latest release of Intapp Collaboration.

To learn more about the content of this release, please review the New Features Guide that will be posted to the Support Portal the day before the release.

Intapp Collaboration New Features Guide

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.

Posted on Jul 17, 2024 - 15:36 PDT
Risk/Flow Release 2408 – EU Sandbox Jul 25, 2024 11:00-15:00 PDT
SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp 2408 release includes enhancements to Conflicts, Intake, Flow, and Terms. The Conflicts release includes enhancements to Assisted Conflicts resolutions, corporate trees, and search party notes. The Intake release includes enhancements to requests, data sets, and language support. The Flow release includes enhancements to requests and data sets. The Terms release introduces Ask Intapp and includes enhancements to Terms Time integration, import and export functionality for Terms Migration, Approval Request, and Document Types. All releases introduce a top-level menu for Data Management and include enhancements for TransPerfect configuration, CDS, request archiving, and API.

For more information on the new features, enhancements, and defect fixes, please review the release notes on the Support Portal at the links below.

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Posted on Jul 17, 2024 - 15:46 PDT
Billstream Release 2408 – EU Sandbox Jul 25, 2024 11:00-15:00 PDT
SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. During the upgrade users may have synchronization and login errors. Do not perform any large data imports or changes during the maintenance window.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal at the link below.
Billstream Release Notes

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.

Posted on Jul 19, 2024 - 14:25 PDT
Billstream Release 2408 – US Sandbox Jul 25, 2024 17:30-21:30 PDT
SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. During the upgrade users may have synchronization and login errors. Do not perform any large data imports or changes during the maintenance window.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal at the link below.
Billstream Release Notes

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.

Posted on Jul 19, 2024 - 14:27 PDT
Risk/Flow Release 2408 – US/CA/AP Sandbox Jul 25, 2024 23:00 - Jul 26, 2024 03:00 PDT
SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp 2408 release includes enhancements to Conflicts, Intake, Flow, and Terms. The Conflicts release includes enhancements to Assisted Conflicts resolutions, corporate trees, and search party notes. The Intake release includes enhancements to requests, data sets, and language support. The Flow release includes enhancements to requests and data sets. The Terms release introduces Ask Intapp and includes enhancements to Terms Time integration, import and export functionality for Terms Migration, Approval Request, and Document Types. All releases introduce a top-level menu for Data Management and include enhancements for TransPerfect configuration, CDS, request archiving, and API.

For more information on the new features, enhancements, and defect fixes, please review the release notes on the Support Portal at the links below.

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Posted on Jul 17, 2024 - 15:48 PDT
Infrastructure Maintenance - AP Jul 26, 2024 05:00-09:00 PDT
SERVICE IMPACT 
There may be several periods where the service will be unavailable for up to 30 minutes during the 4 hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Posted on Jul 15, 2024 - 17:21 PDT
Infrastructure Maintenance - US/CA/EU Jul 27, 2024 08:00-12:00 PDT
SERVICE IMPACT 
There may be several periods where the applications will be unavailable for up to 30 minutes during the 4 hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Posted on Jul 15, 2024 - 17:29 PDT
Risk/Flow Release 2408 – AP Aug 9, 2024 05:00-09:00 PDT
SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp 2408 release includes enhancements to Conflicts, Intake, Flow, and Terms. The Conflicts release includes enhancements to Assisted Conflicts resolutions, corporate trees, and search party notes. The Intake release includes enhancements to requests, data sets, and language support. The Flow release includes enhancements to requests and data sets. The Terms release introduces Ask Intapp and includes enhancements to Terms Time integration, import and export functionality for Terms Migration, Approval Request, and Document Types. All releases introduce a top-level menu for Data Management and include enhancements for TransPerfect configuration, CDS, request archiving, and API.

For more information on the new features, enhancements, and defect fixes, please review the release notes on the Support Portal at the links below.

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Posted on Jul 17, 2024 - 15:52 PDT
Billstream Release 2408 – US Aug 10, 2024 08:00-12:00 PDT
SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. During the upgrade users may have synchronization and login errors. Do not perform any large data imports or changes during the maintenance window.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal at the link below.
Billstream Release Notes

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.

Posted on Jul 19, 2024 - 14:31 PDT
Risk/Flow Release 2408 – US/CA/EU Aug 10, 2024 08:00-12:00 PDT
SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp 2408 release includes enhancements to Conflicts, Intake, Flow, and Terms. The Conflicts release includes enhancements to Assisted Conflicts resolutions, corporate trees, and search party notes. The Intake release includes enhancements to requests, data sets, and language support. The Flow release includes enhancements to requests and data sets. The Terms release introduces Ask Intapp and includes enhancements to Terms Time integration, import and export functionality for Terms Migration, Approval Request, and Document Types. All releases introduce a top-level menu for Data Management and include enhancements for TransPerfect configuration, CDS, request archiving, and API.

For more information on the new features, enhancements, and defect fixes, please review the release notes on the Support Portal at the links below.

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Posted on Jul 17, 2024 - 15:54 PDT
Past Incidents
Jul 19, 2024
Update - The scheduled maintenance has been completed.
Jul 19, 15:52 PDT
Completed - The scheduled maintenance has been completed.
Jul 19, 15:50 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 19, 15:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 23:00 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 16 hour maintenance window. Please communicate this information to all users.

Data and configuration will be refreshed to match what is in production unless you have opted out. If you are on a dedicated database, you have the option to opt out of the data and configuration refresh. Please do so in your production environment by following the instructions found here.

RELEASE CONTENT
The 2408 release encompasses more than 90 novel features and enhancements. This includes building lists more efficiently with Intapp Assist Company Recommendations, accelerated data entry through Intapp Assist Smart Tags, streamlined dependencies in Portable Configuration, an improved user experience in Site Settings, and the Email Audit Log empowering admin monitoring and troubleshooting.

To learn more about the content of this release, please review the New Features Guide that will be posted to the Support Portal and DealCloud University the day before the update.
DealCloud New Features Guide
DealCloud Legal Release New Features Guide

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.

Jul 11, 13:33 PDT
Completed - The scheduled maintenance has been completed.
Jul 19, 11:28 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 11:00 PDT
Scheduled - The release previously scheduled for July 13 has been moved to July 20. All other details remain the same.

SERVICE IMPACT
There may be downtime during this release. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Walls Cloud 2407 release contains enhancements and defect fixes for the Intapp Walls Cloud Application.

Some of the enhancements include:
- A new configuration that can prevent deal team users from viewing fields on Insiders reports that are marked as sensitive.
- A new API endpoint for bulk sync of clients between Walls and external systems.
- A new API endpoint for bulk sync of matters between Walls and external systems.
- A new API endpoint for extracting logs from the [Error Log] table.
- A new configuration to parallelize security among SharePoint sites.

For more information on the enhancements and defect fixes, please review the release notes on the Support Portal at the link below.
Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Jul 15, 16:34 PDT
Update - The scheduled maintenance has been completed.
Jul 19, 04:09 PDT
Completed - The scheduled maintenance has been completed.
Jul 19, 04:00 PDT
Update - Our scheduled cloud maintenance is experiencing unexpected delays. We are working diligently to resolve the issue and will share an update within the next two hours.
Jul 19, 03:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 11:00 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 16 hour maintenance window. Please communicate this information to all users.

Data and configuration will be refreshed to match what is in production unless you have opted out. If you are on a dedicated database, you have the option to opt out of the data and configuration refresh. Please do so in your production environment by following the instructions found here.

RELEASE CONTENT
The 2408 release encompasses more than 90 novel features and enhancements. This includes building lists more efficiently with Intapp Assist Company Recommendations, accelerated data entry through Intapp Assist Smart Tags, streamlined dependencies in Portable Configuration, an improved user experience in Site Settings, and the Email Audit Log empowering admin monitoring and troubleshooting.

To learn more about the content of this release, please review the New Features Guide that will be posted to the Support Portal and DealCloud University the day before the update.
DealCloud New Features Guide
DealCloud Legal Release New Features Guide

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.

Jul 11, 13:26 PDT
Jul 18, 2024
Resolved - The issue has been resolved. All services are operating as normal.
Jul 18, 13:46 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 18, 10:10 PDT
Investigating - We are currently investigating this.
Jul 18, 07:59 PDT
Completed - The scheduled maintenance has been completed.
Jul 18, 04:27 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 02:00 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some work may be queued temporarily during the maintenance window. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements.

For more details, please review the release notes that will be posted to the Support Portal the day before the release.
Intapp Workspaces Release Notes
Intapp Documents Release Notes

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.

Jul 3, 10:53 PDT
Jul 17, 2024

No incidents reported.

Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 03:43 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 23:02 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, during the maintenance window, users may experience delays of up to several hours in data synchronization between the DealCloud and Snowflake databases. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes infrastructure improvements.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.

Jul 12, 13:27 PDT
Jul 15, 2024
Jul 14, 2024

No incidents reported.

Jul 13, 2024
Completed - The scheduled maintenance has been completed.
Jul 13, 11:40 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 08:17 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4 hour maintenance window.

RELEASE CONTENT
- Database maintenance to ensure optimal performance of the applications.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.

Jul 12, 11:57 PDT
Completed - The scheduled maintenance has been completed.
Jul 13, 10:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 08:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 20, 09:11 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2407 release includes features and enhancements to Intake, Flow, Conflicts, and Terms, including improved User/Person custom field synching logic from CDS to Risk and optimized ‘Sync Now’ option in the CDS Service Configuration. The Conflicts release also includes a fix to Conflicts search results.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes on the Support Portal following the links below:

Intapp Intake Release Notes
Intapp Flow Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Jun 20, 09:01 PDT
Completed - The scheduled maintenance has been completed.
Jul 13, 10:04 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 08:00 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the maintenance window.

Processes on Intapp Atom Cloud may face brief interruptions and may not complete successfully during this period.

RELEASE CONTENT
- Atom Cloud Infrastructure improvements

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.

Jul 11, 10:55 PDT
Completed - The scheduled maintenance has been completed.
Jul 13, 08:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 08:17 PDT
Scheduled - SERVICE IMPACT
We will be conducting server maintenance during this 60 minute maintenance window. We do not expect any downtime for the application. However, we recommend that you do not perform any large data imports or changes until the maintenance is completed.

MAINTENANCE DETAILS
Database maintenance to ensure optimal performance of the applications.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Jul 12, 11:44 PDT
Completed - The scheduled maintenance has been completed.
Jul 13, 08:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 08:00 PDT
Scheduled - SERVICE IMPACT
Please communicate to your users that there will be a downtime at some point during the 2-hour maintenance window. The service will be unavailable for up to 90 minutes and this can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes until the maintenance is completed.

RELEASE DETAILS
- Bug fix to unblock data export when handling contact or relationships entries in excess of 1 million records.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Jul 2, 09:35 PDT
Jul 12, 2024
Completed - The scheduled maintenance has been completed.
Jul 12, 07:25 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 05:00 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2407 release includes features and enhancements to Intake, Flow, Conflicts, and Terms, including improved User/Person custom field synching logic from CDS to Risk and optimized ‘Sync Now’ option in the CDS Service Configuration. The Conflicts release also includes a fix to Conflicts search results.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes on the Support Portal following the links below:

Intapp Intake Release Notes
Intapp Flow Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Jun 20, 09:04 PDT
Completed - The scheduled maintenance has been completed.
Jul 12, 06:39 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 05:30 PDT
Scheduled - SERVICE IMPACT
The service will be unavailable for approximately 5 minutes during the 60 minute maintenance window. Some users may be logged out during the maintenance period, but they will be able to log back in after the short interruption of service. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
This brief maintenance is to allow our Operations Team to scale up one of the database servers to ensure optimal performance of the applications.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Jul 11, 08:45 PDT
Completed - The scheduled maintenance has been completed.
Jul 12, 06:04 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 05:00 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the maintenance window.

Processes on Intapp Atom Cloud may face brief interruptions and may not complete successfully during this period.

RELEASE CONTENT
- Atom Cloud Infrastructure improvements

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.

Jul 11, 10:49 PDT
Jul 11, 2024
Resolved - This incident has been resolved.
Jul 11, 07:27 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 11, 07:00 PDT
Investigating - We are currently experiencing a degradation of service relating to our DealCloud solution, affecting specifically the snowflake connector in the US region. We are currently investigating the cause of the issue and will provide more information as it becomes available.
Jul 11, 03:55 PDT
Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024
Completed - The scheduled maintenance has been completed.
Jul 6, 14:04 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 08:00 PDT
Scheduled - Intapp cloud solutions in EU region that are still in AWS (Risk, Flow, Time, IIS, Tech Foundation Services) will be migrating to Azure according to the following schedule:

- Sandbox migration: July 06, 2024 | 8:00 a.m. PST 
- Production migration: July 20, 2024 | 8:00 a.m. PST

SERVICE IMPACT

There will be a downtime for all Intapp services running in both AWS and Azure during the migration, that can occur any time after the migration start is announced via the status site. The list of services impacted by this maintenance includes: DealCloud for Legal (formerly OnePlace), Risk, Flow, Time, IIS, Tech Foundation Services. Please note that DealCloud for Legal clients are already running on the Azure platform but will experience downtime in order for the migration of other services to occur.

Do not perform any import/export actions or make any changes during the migration window, which is estimated to be 8 hours. Please communicate this information to all users.

Please be aware of In Progress and Completion notifications as you would during regular maintenance. 

RELEASE CONTENT
We will be migrating solutions from AWS to Azure. For additional information, please visit the Intapp Client Community.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.

Jun 28, 13:36 PDT
Completed - The scheduled maintenance has been completed.
Jul 6, 12:09 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 08:01 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, during the maintenance window, users may experience delays of up to several hours in data synchronization between the DealCloud and Snowflake databases. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes a defect fix for reference tables.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.

Jul 3, 15:03 PDT
Jul 5, 2024

No incidents reported.