Intapp, Inc. Status

All Systems Operational

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

EU Operational

DealCloud EU1 Operational

DealCloud PS EU1 Operational

DealCloud Data Connector EU1 Operational

Risk/Flow EU1 Operational

Walls EU1 Operational

Flow EU1 Operational

Time EU1 Operational

Billstream EU1 Operational

Pricing EU Operational

Collaboration EU1 Operational

Intapp Integration Service (IIS) EU1 Operational

Experience EU Operational

Relationships EU Operational

Employee Compliance EU1 Operational

US Operational

DealCloud US1 Operational

DealCloud US3 Operational

DealCloud US4 Operational

DealCloud US5 Operational

DealCloud PS US1 Operational

DealCloud Data Connector US1 Operational

Risk/Flow US1 Operational

Walls US1 Operational

Flow US1 Operational

Time US1 Operational

Billstream US1 Operational

Pricing US Operational

Intapp Integration Service (IIS) US1 Operational

Experience US Operational

Relationships US Operational

AP Operational

DealCloud AP1 Operational

DealCloud PS AP1 Operational

DealCloud Data Connector AP1 Operational

Risk/Flow AP1 Operational

Walls AP1 Operational

Time AP1 Operational

Pricing AP Operational

Collaboration AP1 Operational

Intapp Integration Service (IIS) AP1 Operational

Relationships AP Operational

CA Operational

DealCloud PS CA1 Operational

Risk/Flow CA1 Operational

Walls CA1 Operational

Flow CA1 Operational

Time CA1 Operational

Intapp Integration Service (IIS) CA1 Operational

AE Operational

DealCloud AE1 Operational

DealCloud Data Connector AE1 Operational

EU: Non-Production Operational

DealCloud EU - Preview Sandbox Operational

EU DealCloud - Sandbox Operational

DealCloud PS EU - Preview Sandbox Operational

DealCloud Data Connector EU1 - Sandbox Operational

Risk/Flow EU1 - Sandbox Operational

Walls EU1 - Sandbox Operational

Flow EU1 - Sandbox Operational

Time EU1 - Sandbox Operational

Experience EU - Sandbox Operational

Collaboration EU1 - Preview Sandbox Operational

Billstream EU1 - Sandbox Operational

US: Non-Production Operational

DealCloud US - Preview Sandbox Operational

US DealCloud - Sandbox Operational

DealCloud PS US - Preview Sandbox Operational

DealCloud Data Connector US1 - Sandbox Operational

Risk/Flow US1 - Sandbox Operational

Walls US1 - Sandbox Operational

Flow US1 - Sandbox Operational

Time US1 - Sandbox Operational

Experience US - Sandbox Operational

Billstream US1 - Sandbox Operational

AP: Non-Production Operational

DealCloud AP - Preview Sandbox Operational

DealCloud PS AP - Preview Sandbox Operational

DealCloud Data Connector AP1 - Sandbox Operational

Risk/Flow AP1 - Sandbox Operational

Walls AP1 - Sandbox Operational

Time AP1 - Sandbox Operational

Billstream AP1 - Sandbox Operational

CA: Non-Production Operational

DealCloud PS CA - Preview Sandbox Operational

Risk/Flow CA1 - Sandbox Operational

Walls CA1 - Sandbox Operational

Flow CA1 - Sandbox Operational

Time CA1 - Sandbox Operational

AE: Non-Production Operational

DealCloud AE - Preview Sandbox Operational

DealCloud Data Connector AE1 - Sandbox Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Risk/Flow Release 2505 – EU Sandbox Apr `24`, `2025` `11:00`-`15:00` PDT

Update - Updated release to 2505.
Apr 18, 2025 - 10:11 PDT

Scheduled - SERVICE IMPACT
In the 2505 feature release, we are making a change that will require you to reauthorize your Intapp Cloud data sources in Integrate for Risk/Flow. Once you are notified the maintenance has been completed, you need to reauthorize your Intapp Cloud data sources in Integrate for Risk/Flow to ensure data sources are available. Please note that Technology Foundation Datasources will not need to be reauthorized. Please monitor the upcoming maintenance announcements for your region. We apologize for any inconvenience with respect to this change.

For more detailed information on the actions required, please consult the following note on the Support portal: Action Required following 2505 Release for Risk/Flow Cloud Clients Using Integrate

There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2505 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. The Intake and Flow releases include updates to data sets, enhancements to the Form Designer, a new Generate File state type in the Workflow Editor, and improved notification configuration for attachments. Intake also introduces the ability to generate a summary for requests meeting certain criteria. Conflicts introduces updates to Assisted Conflicts APIs and user interface, as well as support for integration between Walls and Conflicts for cloud tenants. Terms includes a new Billstream Enforcement Terms integration, along with enhancements to Terms Tasks, the API, CDS, AI, and overall user experience. Across all products, the release includes the ability to opt-in to a new user interface, API enhancements, other user experience improvements, and bug fixes.

For more information on the new features, enhancements, and defect fixes, please review the release notes on the Support Portal at the links below.

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Apr 18, 2025 - 10:04 PDT

Time Release 2505 – EU – Sandbox Apr `24`, `2025` `11:00`-`15:00` PDT

SERVICE IMPACT 
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. The service will be unavailable for up to 2 hours during the 4 hour maintenance window. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Apr 17, 2025 - 15:45 PDT

Walls Release 2505 – EU Sandbox Apr `24`, `2025` `11:00`-`13:00` PDT

SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2505 release contains enhancements to Insiders, the iManage Cloud extension, Walls API, and CDS. The release also includes defect fixes for the Generic Time Entry Self-Maintaining and FileShare extensions.

For more information on the enhancements and defect fixes, please review the release notes on the Support Portal at the link below.

Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Apr 18, 2025 - 10:21 PDT

Billstream Release 2505 – EU Sandbox Apr `24`, `2025` `11:00`-`15:00` PDT

SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. During the upgrade users may have synchronization and login errors. Do not perform any large data imports or changes during the maintenance window.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal at the link below.
Billstream Release Notes

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Posted on Apr 18, 2025 - 09:36 PDT

Billstream Release 2505 – US & AP Sandbox Apr `24`, `2025` `17:30`-`21:30` PDT

Risk/Flow Release 2505 – US/CA/AP Sandbox Apr `24`, `2025` `23:00` - Apr `25`, `2025` `03:00` PDT

Update - Updated release to 2505.
Apr 18, 2025 - 10:12 PDT

Time Release 2505 – US/CA/AP – Sandbox Apr `24`, `2025` `23:00` - Apr `25`, `2025` `03:00` PDT

Walls Release 2505 – US/CA/AP Sandbox Apr `24`, `2025` `23:00` - Apr `25`, `2025` `01:00` PDT

DealCloud Maintenance - AP Apr `26`, `2025` `08:00`-`12:00` PDT

SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the four-hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
As part of our ongoing commitment to improve our services, we will be updating inbound and outbound IP addresses used by DealCloud. Please be advised that this change will affect all connections to and from DealCloud across the Preview and Production environments. This maintenance window is specific to AP. Please refer to this community post for more details on timing and be sure to subscribe to the status page for real-time updates on this scheduled maintenance window.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Posted on Apr 21, 2025 - 10:49 PDT

Risk/Flow Release 2505 – AP May `9`, `2025` `05:00`-`09:00` PDT

Update - Updated release to 2505.
Apr 18, 2025 - 10:12 PDT

Walls Release 2505 – AP May `9`, `2025` `05:00`-`09:00` PDT

Tech Foundation Services Maintenance - AP May `9`, `2025` `05:00`-`09:00` PDT

Time Release 2505 – AP May `9`, `2025` `05:00`-`09:00` PDT

SERVICE IMPACT 
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Apr 17, 2025 - 16:12 PDT

Walls Release 2505 – US/CA/EU May `10`, `2025` `08:00`-`12:00` PDT

Tech Foundation Services Maintenance – US, EU, CA, UAE May `10`, `2025` `08:00`-`12:00` PDT

SERVICE IMPACT
The services listed below will be impacted during the maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.
- IIS (Boomi)
- IDM

CLIENT ACTION NEEDED: Yes, for IIS clients using Atom cloud in the EU region with IP restrictions.
- As part of our ongoing efforts to improve the network infrastructure supporting Intapp Integration Service (IIS), we are updating the IP addresses used for outbound connections from our cloud atoms. These changes will affect the source IP addresses visible to your systems when IIS cloud atoms initiate outbound traffic (e.g., when calling your APIs, databases, SFTP servers, or other internet-accessible services).

If you restrict incoming connections by IP address:
1. Review your IP filtering or firewall rules for systems that receive connections from IIS cloud atoms.
2. Add the new IP addresses listed for your region(s) before the change date.
3. Do not remove old IPs. They will continue to be used by other Intapp products and services.

The changes will occur region by region. Below are the details for the upcoming May 2025 (2505) release:
- Region: Europe (EU)
- Change Date: May 10, 2025
- Current IP: 20.229.204.23
- New IPs: 20.82.70.3, 132.164.57.6
More details at https://docs.intapp.com/p/IntappReleases under Integration Service Release Notes.

USAGE IMPACT
Some users might be logged out at the beginning and end of maintenance but should be able to log in immediately.

MAINTENANCE CONTENT
- IDM: Infrastructure improvements
- Integration Services and Identity Services Release Notes: https://docs.intapp.com/p/IntappReleases

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Posted on Apr 21, 2025 - 16:14 PDT

Billstream Release 2505 – US May `10`, `2025` `08:00`-`12:00` PDT

Risk/Flow Release 2502 – US/CA/EU May `10`, `2025` `08:00`-`12:00` PDT

Update - Updated release to 2505.
Apr 18, 2025 - 10:13 PDT

Time Release 2505 – US/CA/EU May `10`, `2025` `08:00`-`12:00` PDT

SERVICE IMPACT 
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Apr 17, 2025 - 15:58 PDT

Past Incidents

Apr 24, 2025

Collaboration 2505 - Preview Sandbox

Completed - The scheduled maintenance has been completed.
Apr 24, 02:47 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 02:03 PDT

Scheduled - SERVICE IMPACT

There will be no downtime associated with this release. However, some work may be queued temporarily during the maintenance window. The maintenance start will be announced via the status site.

RELEASE CONTENT

We will be updating the preview environment with the latest release of Intapp Collaboration, Workspaces and Documents.

To learn more about the content of this release, please review the New Features Guide on either the Documentation Portal or the Support Portal.
Intapp Documentation Portal
Intapp Support Portal

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Apr 17, 16:02 PDT

Apr 23, 2025

Intapp DealCloud Degradation of Service EU Region Production and Sandbox

Resolved - The issue has been resolved. All services are operating as normal.
Apr 23, 10:04 PDT

Update - We are continuing to investigate this issue.
Apr 23, 09:49 PDT

Investigating - We are currently experiencing a service degradation of the Signature Extraction Service affecting our DealCloud solution in the EU region.
Clients may experience limited to no new data in DQA grids, but users can process data that is already there (create new / update existing contacts, etc).

Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Apr 23, 08:51 PDT

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

DealCloud Maintenance - AE

Completed - The scheduled maintenance has been completed.
Apr 19, 13:03 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 09:04 PDT

Infrastructure Maintenance - US/CA/EU

Completed - The scheduled maintenance has been completed.
Apr 19, 11:27 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 08:00 PDT

Scheduled - SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Apr 8, 13:55 PDT

Apr 18, 2025

Infrastructure Maintenance - AP

Completed - The scheduled maintenance has been completed.
Apr 18, 07:52 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 05:00 PDT

DealCloud Data Connector Maintenance - US/AP Sandbox

Completed - The scheduled maintenance has been completed.
Apr 18, 02:54 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 23:05 PDT

Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, during the maintenance window, users may experience delays of up to four hours in data synchronization between the DealCloud and Snowflake databases. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes infrastructure improvements and defect fixes.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Apr 15, 13:36 PDT

Apr 17, 2025

Collaboration 2504

Completed - The scheduled maintenance has been completed.
Apr 17, 02:39 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 02:03 PDT

Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some work may be queued temporarily during the maintenance window. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements.

For more details, please review the release notes that will be posted to the Documentation Portal and the Support Portal the day before the release.
Intapp Documentation Portal
Intapp Support Portal

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Apr 9, 16:04 PDT

Apr 16, 2025

No incidents reported.

Apr 15, 2025

Intapp Dealcloud Service Outage US

Resolved - The issue has been resolved. All services are operating as normal.
Apr 15, 12:19 PDT

Monitoring - A fix has been implemented, and we are currently monitoring the results. All systems are operational.
Further updates will be provided as necessary.
Apr 15, 11:32 PDT

Identified - We have identified the issue and are working on a resolution.
Further updates will be posted shortly.
Apr 15, 10:46 PDT

Intapp DealCloud Degradation of Service [US]

Resolved - The issue has been resolved. All services are operating as normal.
Apr 15, 02:34 PDT

Investigating - We experienced a brief service degradation lasting approximately two minutes in our DealCloud solution within the US region. Our team is actively investigating the root cause and will share further updates as soon as more information becomes available.
Apr 15, 01:59 PDT

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

DealCloud Maintenance - AP Sandbox

Completed - The scheduled maintenance has been completed.
Apr 12, 15:03 PDT

Update - Scheduled maintenance is still in progress. We will provide an additional in 2 hours.
Apr 12, 12:16 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 09:03 PDT

DealCloud Data Connector Maintenance - US/EU/AP/AE

Completed - The scheduled maintenance has been completed.
Apr 12, 11:57 PDT