All Systems Operational

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

EU Operational
DealCloud EU1 Operational
DealCloud PS EU1 Operational
DealCloud Data Connector EU1 Operational
Risk/Flow EU1 Operational
Walls EU1 Operational
Flow EU1 Operational
Employee Compliance EU1 Operational
Time EU1 Operational
Billstream EU1 Operational
Pricing EU Operational
Collaboration EU1 Operational
Intapp Integration Service (IIS) EU1 Operational
Experience EU Operational
US Operational
DealCloud US1 Operational
DealCloud US3 Operational
DealCloud US4 Operational
DealCloud US5 Operational
DealCloud US6 Operational
DealCloud PS US1 Operational
DealCloud Data Connector US1 Operational
Risk/Flow US1 Operational
Walls US1 Operational
Flow US1 Operational
Employee Compliance US1 Operational
Time US1 Operational
Billstream US1 Operational
Pricing US Operational
Intapp Integration Service (IIS) US1 Operational
Experience US Operational
AP Operational
DealCloud AP1 Operational
DealCloud PS AP1 Operational
DealCloud Data Connector AP1 Operational
Risk/Flow AP1 Operational
Walls AP1 Operational
Time AP1 Operational
Pricing AP Operational
Collaboration AP1 Operational
Intapp Integration Service (IIS) AP1 Operational
CA Operational
DealCloud PS CA1 Operational
Risk/Flow CA1 Operational
Walls CA1 Operational
Flow CA1 Operational
Time CA1 Operational
Intapp Integration Service (IIS) CA1 Operational
AE Operational
DealCloud AE1 Operational
DealCloud Data Connector AE1 Operational
EU: Non-Production Operational
DealCloud EU - Preview Sandbox Operational
EU DealCloud - Sandbox Operational
DealCloud PS EU - Preview Sandbox Operational
DealCloud Data Connector EU1 - Sandbox Operational
Risk/Flow EU1 - Sandbox Operational
Walls EU1 - Sandbox Operational
Flow EU1 - Sandbox Operational
Employee Compliance EU1 - Sandbox Operational
Time EU1 - Sandbox Operational
Experience EU - Sandbox Operational
Collaboration EU1 - Preview Sandbox Operational
Billstream EU1 - Sandbox Operational
US: Non-Production Operational
DealCloud US - Preview Sandbox Operational
US DealCloud - Sandbox Operational
DealCloud PS US - Preview Sandbox Operational
DealCloud Data Connector US1 - Sandbox Operational
Risk/Flow US1 - Sandbox Operational
Walls US1 - Sandbox Operational
Flow US1 - Sandbox Operational
Employee Compliance US1 - Sandbox Operational
Time US1 - Sandbox Operational
Experience US - Sandbox Operational
Billstream US1 - Sandbox Operational
AP: Non-Production Operational
DealCloud AP - Preview Sandbox Operational
DealCloud PS AP - Preview Sandbox Operational
DealCloud Data Connector AP1 - Sandbox Operational
Risk/Flow AP1 - Sandbox Operational
Walls AP1 - Sandbox Operational
Time AP1 - Sandbox Operational
Billstream AP1 - Sandbox Operational
CA: Non-Production Operational
DealCloud PS CA - Preview Sandbox Operational
Risk/Flow CA1 - Sandbox Operational
Walls CA1 - Sandbox Operational
Flow CA1 - Sandbox Operational
Time CA1 - Sandbox Operational
AE: Non-Production Operational
DealCloud AE - Preview Sandbox Operational
DealCloud Data Connector AE1 - Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Risk/Flow Release 2509 – EU Sandbox Aug 28, 2025 11:00-15:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2509 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. The Intake and Flow release includes enhancements to Data Set Designer and notification templates. The Terms release includes enhancements to API and user experience. All releases include bug fixes as well as enhancements to CDS and Data Management.

For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Aug 22, 2025 - 14:50 PDT

Walls Release 2509 – EU Sandbox Aug 28, 2025 11:00-13:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2509 release includes the introduction of the Box Security extension and enhancements to Insiders.

For the complete list of enhancements and defect fixes, see the release notes on the Documentation Portal:

Intapp Walls Cloud 2509 - Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Aug 22, 2025 - 14:52 PDT

DealCloud Maintenance - AP Sandbox Aug 28, 2025 23:00 - Aug 29, 2025 03:00 PDT

SERVICE IMPACT 
Services may become unavailable for up to 30 minutes during the 4-hour maintenance window. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Database server upgrades

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Aug 12, 2025 - 14:48 PDT

Risk/Flow Release 2509 – US/CA/AP Sandbox Aug 28, 2025 23:00 - Aug 29, 2025 03:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2509 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. The Intake and Flow release includes enhancements to Data Set Designer and notification templates. The Terms release includes enhancements to API and user experience. All releases include bug fixes as well as enhancements to CDS and Data Management.

For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Aug 22, 2025 - 14:51 PDT

Walls Release 2509 – US/CA/AP Sandbox Aug 28, 2025 23:00 - Aug 29, 2025 03:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2509 release includes the introduction of the Box Security extension and enhancements to Insiders.

For the complete list of enhancements and defect fixes, see the release notes on the Documentation Portal:

Intapp Walls Cloud 2509 - Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Aug 22, 2025 - 14:53 PDT

Time Release 2509 – EU – Sandbox Sep 4, 2025 11:00-15:00 PDT

SERVICE IMPACT 
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. The service will be unavailable for up to 2 hours during the 4 hour maintenance window. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Aug 22, 2025 - 11:00 PDT

Time Release 2509 – US/CA/AP – Sandbox Sep 4, 2025 23:00 - Sep 5, 2025 03:00 PDT

SERVICE IMPACT 
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. The service will be unavailable for up to 2 hours during the 4 hour maintenance window. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Aug 22, 2025 - 11:05 PDT

Intapp Release 2509 - AP Sep 12, 2025 05:00-09:00 PDT

This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements. For more information on the enhancements and defect fixes, please review the release notes at the link below.

Intapp Documentation Portal

Note: some release notes may only be available closer to the release date.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Aug 22, 2025 - 15:39 PDT

Intapp Release 2509 - US/CA/EU/AE Sep 13, 2025 08:00-12:00 PDT

This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements. For more information on the enhancements and defect fixes, please review the release notes at the link below.

Intapp Documentation Portal

Note: some release notes may only be available closer to the release date.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Aug 22, 2025 - 16:00 PDT
Aug 22, 2025

No incidents reported today.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025
DealCloud Data Connector Maintenance - US/EU/AE
Completed - The scheduled maintenance has been completed.
Aug 16, 11:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 08:00 PDT
Scheduled - SERVICE IMPACT
Customer action required: None

Usage impact:
During the maintenance window, users may experience delays of up to several hours in data synchronization between DealCloud and your Snowflake databases.

RELEASE CONTENT
DealCloud Data Connector Maintenance in Production for regions (AE/EU/US).

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Aug 14, 08:19 PDT
Infrastructure Maintenance - US/CA/EU
Completed - The scheduled maintenance has been completed.
Aug 16, 11:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 08:00 PDT
Scheduled - SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jul 25, 11:40 PDT
Intapp Dealcloud Service Outage (USA and APAC)
Resolved - A fix has been implemented, and all systems are now operating normally.
Aug 16, 10:32 PDT
Investigating - We are currently experiencing a service outage affecting our Dealcloud solution in the USA and APAC region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Aug 16, 09:53 PDT
Aug 15, 2025
DealCloud Data Connector Maintenance - AP
Completed - The scheduled maintenance has been completed.
Aug 15, 08:16 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 05:00 PDT
Scheduled - SERVICE IMPACT
Customer action required: None

Usage impact:
During the maintenance window, users may experience delays of up to several hours in data synchronization between DealCloud and your Snowflake databases.

RELEASE CONTENT
DealCloud Data Connector Maintenance in Production for regions (AP).

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Aug 14, 08:22 PDT
Infrastructure Maintenance - AP
Completed - The scheduled maintenance has been completed.
Aug 15, 07:54 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 05:00 PDT
Scheduled - SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jul 25, 11:34 PDT
DealCloud Data Connector Maintenance - US Sandbox
Completed - The scheduled maintenance has been completed.
Aug 15, 02:58 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 23:03 PDT
Scheduled - SERVICE IMPACT
Customer Action Required: None

Usage Impact: There will be no downtime associated with this release. However, During the maintenance window, users may experience delays of up to several hours in data synchronization between DealCloud and your Snowflake databases.

RELEASE CONTENT
The update includes infrastructure improvements and defect fixes.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Aug 13, 10:25 PDT
Aug 14, 2025
Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025
Intapp Release 2508 - US/CA/EU/AE
Completed - The scheduled maintenance has been completed.
Aug 9, 14:33 PDT
Update - Maintenance continues for the US region only. We expect completion within 45 minutes.
Aug 9, 13:50 PDT
Update - Maintenance will continue for our EU and US regions only for an additional 2 hours. All other regions have completed maintenance.
Aug 9, 12:04 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 08:00 PDT
Scheduled - This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time, Billstream

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

ACTION REQUIRED - Clients in the US region using Intapp Cloud Runtimes (Atoms) with IP restrictions
As part of infrastructure improvements, outbound IPs used by IIS cloud runtimes are changing. If your systems restrict incoming traffic by IP:
- Add the new IPs below to your allowlists before August 9, 2025.
- Do not remove the old IP, as it may still be used by other Intapp services.
- On-premises atoms are not affected.

Region: US
Change Date: August 09, 2025
Current IP: 40.87.108.229
New IPs: 20.88.168.30, 134.33.244.137
More details are available here.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The release will include new features, defect fixes and minor improvements for all the listed products.

To learn more about the content of this release, please review the New Features Guides and/or Release Notes on the Intapp Documentation Portal.
Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jul 18, 16:39 PDT
Aug 8, 2025
Intapp Release 2508 - AP
Completed - The scheduled maintenance has been completed.
Aug 8, 09:37 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 05:01 PDT
Scheduled - This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time, Billstream

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The release will include new features, defect fixes and minor improvements for all the listed products.

To learn more about the content of this release, please review the New Features Guides and/or Release Notes on the Intapp Documentation Portal.
Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jul 18, 14:40 PDT
DealCloud Data Connector Maintenance - US/AP/EU Sandbox
Completed - The scheduled maintenance has been completed.
Aug 8, 06:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 23:02 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, during the maintenance window, users may experience delays of up to several hours in data synchronization between DealCloud and your Snowflake databases. The maintenance start will be announced via the status site.

RELEASE CONTENT
DealCloud Data Connector Maintenance in Sandbox for regions (AP/EU/US).

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Aug 6, 10:50 PDT
DealCloud 2508 - US/CA/AP - Preview Sandbox
Completed - The scheduled maintenance has been completed.
Aug 8, 00:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 23:02 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4 hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements

To learn more about the content of this update, please review the release notes that will be posted to the Support Portal and DealCloud University on the day of the update.
DealCloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Jul 23, 14:56 PDT
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