Resolved -
We have resolved the incident.
Jul 25, 17:45 PDT
Update -
We continue to monitor the situation. Given the length of time to implement for the solution, further updates will be provided within 24 hours.
Jul 25, 15:05 PDT
Update -
We are continuing to monitor the situation. The resolution is in still in progress.
Jul 25, 10:33 PDT
Update -
We are continuing to monitor the situation. The resolution is in progress and is expected to be fully completed within approximately 20 hours.
Jul 25, 03:52 PDT
Update -
We are continuing to monitor the situation and the resolution. No further updates are expected overnight unless there is a status change.
Jul 24, 18:23 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 24, 14:51 PDT
Identified -
The issue has been identified and a fix is being implemented.
Jul 24, 14:29 PDT
Investigating -
We are currently experiencing a service degradation impacting email-based replies within our Open solution in the US region. Our engineering team is actively investigating the issue, and we will provide timely updates as additional information becomes available.
Jul 24, 13:15 PDT