All Systems Operational

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

EU Operational
DealCloud EU1 Operational
DealCloud PS EU1 Operational
DealCloud Data Connector EU1 Operational
Risk/Flow EU1 Operational
Walls EU1 Operational
Flow EU1 Operational
Time EU1 Operational
Billstream EU1 Operational
Pricing EU Operational
Collaboration EU1 Operational
Intapp Integration Service (IIS) EU1 Operational
Experience EU Operational
Relationships EU Operational
Employee Compliance EU1 Operational
US Operational
DealCloud US1 Operational
DealCloud US3 Operational
DealCloud US4 Operational
DealCloud US5 Operational
DealCloud PS US1 Operational
DealCloud Data Connector US1 Operational
Risk/Flow US1 Operational
Walls US1 Operational
Flow US1 Operational
Time US1 Operational
Billstream US1 Operational
Pricing US Operational
Intapp Integration Service (IIS) US1 Operational
Experience US Operational
Relationships US Operational
AP Operational
DealCloud AP1 Operational
DealCloud PS AP1 Operational
DealCloud Data Connector AP1 Operational
Risk/Flow AP1 Operational
Walls AP1 Operational
Time AP1 Operational
Pricing AP Operational
Collaboration AP1 Operational
Intapp Integration Service (IIS) AP1 Operational
Relationships AP Operational
CA Operational
DealCloud PS CA1 Operational
Risk/Flow CA1 Operational
Walls CA1 Operational
Flow CA1 Operational
Time CA1 Operational
Intapp Integration Service (IIS) CA1 Operational
AE Operational
DealCloud AE1 Operational
DealCloud Data Connector AE1 Operational
EU: Non-Production Operational
DealCloud EU - Preview Sandbox Operational
EU DealCloud - Sandbox Operational
DealCloud PS EU - Preview Sandbox Operational
DealCloud Data Connector EU1 - Sandbox Operational
Risk/Flow EU1 - Sandbox Operational
Walls EU1 - Sandbox Operational
Flow EU1 - Sandbox Operational
Time EU1 - Sandbox Operational
Experience EU - Sandbox Operational
Collaboration EU1 - Preview Sandbox Operational
Billstream EU1 - Sandbox Operational
US: Non-Production Operational
DealCloud US - Preview Sandbox Operational
US DealCloud - Sandbox Operational
DealCloud PS US - Preview Sandbox Operational
DealCloud Data Connector US1 - Sandbox Operational
Risk/Flow US1 - Sandbox Operational
Walls US1 - Sandbox Operational
Flow US1 - Sandbox Operational
Time US1 - Sandbox Operational
Experience US - Sandbox Operational
Billstream US1 - Sandbox Operational
AP: Non-Production Operational
DealCloud AP - Preview Sandbox Operational
DealCloud PS AP - Preview Sandbox Operational
DealCloud Data Connector AP1 - Sandbox Operational
Risk/Flow AP1 - Sandbox Operational
Walls AP1 - Sandbox Operational
Time AP1 - Sandbox Operational
Billstream AP1 - Sandbox Operational
CA: Non-Production Operational
DealCloud PS CA - Preview Sandbox Operational
Risk/Flow CA1 - Sandbox Operational
Walls CA1 - Sandbox Operational
Flow CA1 - Sandbox Operational
Time CA1 - Sandbox Operational
AE: Non-Production Operational
DealCloud AE - Preview Sandbox Operational
DealCloud Data Connector AE1 - Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Sisense Hotfix Upgrade - EU, Sandbox Apr 3, 2025 11:00-19:00 PDT

SERVICE IMPACT
The services listed below will be impacted during the maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Intapp Reporting Service (IRS):
- Reporting Service dashboards will be unavailable during the maintenance window..

ADDITIONAL INFORMATION
- IRS is the reporting service used by most Intapp cloud applications. It powers in-product analytics and interactive dashboards across Intapp applications. If you cannot determine if you are using IRS, please contact Support@intapp.com.
- If you have any questions, please contact Support@intapp.com.
Posted on Mar 25, 2025 - 12:22 PDT

Sisense Hotfix Upgrade - EU, Production Apr 5, 2025 08:00-14:00 PDT

SERVICE IMPACT
The services listed below will be impacted during the maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Intapp Reporting Service (IRS):
- Reporting Service dashboards will be unavailable during the maintenance window..

ADDITIONAL INFORMATION
- IRS is the reporting service used by most Intapp cloud applications. It powers in-product analytics and interactive dashboards across Intapp applications. If you cannot determine if you are using IRS, please contact Support@intapp.com.
- If you have any questions, please contact Support@intapp.com.
Posted on Mar 25, 2025 - 12:18 PDT

Walls Release 2504 – AP Apr 11, 2025 05:00-09:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2504 release contains enhancements to Team Manager and the SharePoint V2 extension, and a defect fix for Walls API.

For the complete list of enhancements and defect fixes, see the release notes on the Support Portal:

Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Mar 20, 2025 - 17:39 PDT

Tech Foundation Services Maintenance April 2025 - AP Apr 11, 2025 05:00-09:00 PDT

SERVICE IMPACT
The services listed below will be impacted during the maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

- Customer action required: None
- Usage Impact:
IDM will be unavailable for up to 30 minutes
IIS processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

MAINTENANCE CONTENT
- IDM general infrastructure improvements
- IIS: Atom Cloud infrastructure improvements

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Posted on Mar 21, 2025 - 06:23 PDT

Risk/Flow Release 2504 – AP Apr 11, 2025 05:00-09:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2504 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. In the Intake and Flow release, we added two new fields to datasets that query related parties. The Terms release includes Terms Tasks mappings data when importing or exporting Terms data. The Conflicts release includes an API update. All releases include defect fixes.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes on the Support Portal following the links below:

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Mar 20, 2025 - 17:29 PDT

Tech Foundation Services Maintenance April 2025 – US, EU, CA Apr 12, 2025 08:00-12:00 PDT

SERVICE IMPACT
The services listed below will be impacted during the maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

- Customer action required: None
- Usage Impact:
IDM will be unavailable for up to 30 minutes
IIS processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

MAINTENANCE CONTENT
- IDM general infrastructure improvements
- IIS: Atom Cloud infrastructure improvements

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Posted on Mar 21, 2025 - 06:26 PDT

Risk/Flow Release 2504 – US/CA/EU Apr 12, 2025 08:00-12:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2504 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. In the Intake and Flow release, we added two new fields to datasets that query related parties. The Terms release includes Terms Tasks mappings data when importing or exporting Terms data. The Conflicts release includes an API update. All releases include defect fixes.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes on the Support Portal following the links below:

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Mar 20, 2025 - 17:30 PDT

Walls Release 2504 – US/CA/EU Apr 12, 2025 08:00-12:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2504 release contains enhancements to Team Manager and the SharePoint V2 extension, and a defect fix for Walls API.

For the complete list of enhancements and defect fixes, see the release notes on the Support Portal:

Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Mar 20, 2025 - 17:40 PDT
Apr 2, 2025

No incidents reported today.

Apr 1, 2025
Intapp Time Degradation of Service US
Resolved - We have fully resolved the incident.
Apr 1, 11:33 PDT
Monitoring - We have resolved the incident and are monitoring to confirm the resolution is complete
Apr 1, 10:45 PDT
Identified - We have identified the issue with US Time tenants and are working on a resolution.
Further updates will be posted shortly.
Apr 1, 09:51 PDT
Intapp Open Degradation of Service US and EU
Resolved - The issue has been resolved. All services are operating as normal.
Apr 1, 10:03 PDT
Update - We are continuing to work on a fix for this issue.
Apr 1, 09:42 PDT
Identified - We are experiencing a service degradation, and clients may experience "out of memory exception" errors. We have identified the issue and are working on a resolution. Further updates will be posted shortly.
Apr 1, 08:47 PDT
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025
Sisense Hotfix Upgrade - US, Production
Completed - The scheduled maintenance has been completed.
Mar 29, 16:28 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 29, 14:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 08:28 PDT
Scheduled - SERVICE IMPACT
The services listed below will be impacted during the maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Intapp Reporting Service (IRS):
- Reporting Service dashboards will be unavailable during the maintenance window..

ADDITIONAL INFORMATION
- IRS is the reporting service used by most Intapp cloud applications. It powers in-product analytics and interactive dashboards across Intapp applications. If you cannot determine if you are using IRS, please contact Support@intapp.com.
- If you have any questions, please contact Support@intapp.com.
Mar 25, 12:15 PDT
Mar 28, 2025
Risk/Flow Release 2504 – US/CA/AP Sandbox
Completed - The scheduled maintenance has been completed.
Mar 28, 04:10 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:04 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2504 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. In the Intake and Flow release, we added two new fields to datasets that query related parties. The Terms release includes Terms Tasks mappings data when importing or exporting Terms data. The Conflicts release includes an API update. All releases include defect fixes.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes on the Support Portal following the links below:

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Mar 20, 17:28 PDT
Mar 27, 2025
Walls Release 2504 – US/CA/AP Sandbox
Completed - The scheduled maintenance has been completed.
Mar 27, 23:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:04 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2504 release contains enhancements to Team Manager and the SharePoint V2 extension, and a defect fix for Walls API.

For the complete list of enhancements and defect fixes, see the release notes on the Support Portal:

Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Mar 20, 17:39 PDT
DealCloud Maintenance - AE Sandbox
Completed - We have encountered an issue with the maintenance and will rollback the changes. We will schedule another maintenance window in the future to complete the changes.
Mar 27, 15:07 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 12:01 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the four-hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
As part of our ongoing commitment to improve our services, we will be updating inbound and outbound IP addresses used by DealCloud. Please be advised that this change will affect all connections to and from DealCloud across the Preview and Production environments. This maintenance window is specific to the UAE Preview. Please refer to this community post for more details on timing and be sure to subscribe to the status page for real-time updates on this scheduled maintenance window.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Mar 26, 06:56 PDT
Risk/Flow Release 2504 – EU Sandbox
Completed - The scheduled maintenance has been completed.
Mar 27, 14:10 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 11:02 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2504 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. In the Intake and Flow release, we added two new fields to datasets that query related parties. The Terms release includes Terms Tasks mappings data when importing or exporting Terms data. The Conflicts release includes an API update. All releases include defect fixes.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes on the Support Portal following the links below:

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Mar 20, 17:26 PDT
Walls Release 2504 – EU Sandbox
Completed - The scheduled maintenance has been completed.
Mar 27, 11:52 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 11:02 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2504 release contains enhancements to Team Manager and the SharePoint V2 extension, and a defect fix for Walls API.

For the complete list of enhancements and defect fixes, see the release notes on the Support Portal:

Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Mar 20, 17:38 PDT
Sisense Hotfix Upgrade - US, Sandbox
Completed - The scheduled maintenance has been completed.
Mar 27, 07:12 PDT
Update - We are currently experiencing an unexpected delay in the Sisense hotfix upgrade within the sandbox environment. As a result, Sisense may be temporarily unavailable. We apologize for any inconvenience and will provide an update as soon as possible.
Mar 27, 04:19 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 00:23 PDT
Scheduled - SERVICE IMPACT
The services listed below will be impacted during the maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Intapp Reporting Service (IRS):
- Reporting Service dashboards will be unavailable during the maintenance window..

ADDITIONAL INFORMATION
- IRS is the reporting service used by most Intapp cloud applications. It powers in-product analytics and interactive dashboards across Intapp applications. If you cannot determine if you are using IRS, please contact Support@intapp.com.
- If you have any questions, please contact Support@intapp.com.
Mar 24, 12:23 PDT
Mar 26, 2025
Intapp Open Production Service Outage US Region
Resolved - The issue has been resolved. All services are operating as normal.
Mar 26, 12:12 PDT
Update - The Issue is resolved, and we are continuing to monitor.
Mar 26, 10:13 PDT
Monitoring - Recovery is in progress, and we continue to work toward full resolution.
Mar 26, 09:00 PDT
Update - We are continuing to work on a fix for this issue.
Mar 26, 08:13 PDT
Update - We are continuing to work on a fix for this issue.
Mar 26, 07:43 PDT
Identified - We have identified the issue and are working on a resolution.
Further updates will be posted shortly.
Mar 26, 07:42 PDT
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
Infrastructure Maintenance - US/CA/EU/AE
Completed - The scheduled maintenance has been completed.
Mar 22, 10:58 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 08:01 PDT
Scheduled - SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Mar 3, 10:50 PST
Mar 21, 2025
Infrastructure Maintenance - AP
Completed - The scheduled maintenance has been completed.
Mar 21, 07:41 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 05:00 PDT
Scheduled - SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Mar 3, 10:48 PST
Mar 20, 2025
Intapp Risk Intake Partial Service Outage EU
Resolved - We have resolved the incident.
Mar 20, 17:32 PDT
Monitoring - We has resolved the incident but we are watching to make sure the resolution is complete
Mar 20, 17:02 PDT
Update - We are continuing to investigate this issue.
Mar 20, 16:34 PDT
Investigating - We are currently experiencing a partial outage affecting our Risk Intake solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Mar 20, 16:21 PDT
DealCloud EU sandbox downtime
Resolved - DealCloud EU sandbox experienced downtime from 9:13 EDT to 9:16 EDT. Service has been restored and the team is investigating the root cause.
Mar 20, 09:00 PDT
Collaboration 2503
Completed - The scheduled maintenance has been completed.
Mar 20, 04:16 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 03:02 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some work may be queued temporarily during the maintenance window. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements.

For more details, please review the release notes that will be posted to the Support Portal the day before the release.
Intapp Workspaces Release Notes
Intapp Documents Release Notes

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Mar 10, 15:31 PDT
Mar 19, 2025

No incidents reported.

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