Intapp, Inc. Status

All Systems Operational

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

EU Operational

DealCloud EU1 Operational

DealCloud PS EU1 Operational

DealCloud Data Connector EU1 Operational

Risk/Flow EU1 Operational

Walls EU1 Operational

Flow EU1 Operational

Time EU1 Operational

Billstream EU1 Operational

Pricing EU Operational

Collaboration EU1 Operational

Intapp Integration Service (IIS) EU1 Operational

Experience EU Operational

Employee Compliance EU1 Operational

US Operational

DealCloud US1 Operational

DealCloud US3 Operational

DealCloud US4 Operational

DealCloud US5 Operational

DealCloud US6 Operational

DealCloud PS US1 Operational

DealCloud Data Connector US1 Operational

Risk/Flow US1 Operational

Walls US1 Operational

Flow US1 Operational

Time US1 Operational

Billstream US1 Operational

Pricing US Operational

Intapp Integration Service (IIS) US1 Operational

Experience US Operational

AP Operational

DealCloud AP1 Operational

DealCloud PS AP1 Operational

DealCloud Data Connector AP1 Operational

Risk/Flow AP1 Operational

Walls AP1 Operational

Time AP1 Operational

Pricing AP Operational

Collaboration AP1 Operational

Intapp Integration Service (IIS) AP1 Operational

CA Operational

DealCloud PS CA1 Operational

Risk/Flow CA1 Operational

Walls CA1 Operational

Flow CA1 Operational

Time CA1 Operational

Intapp Integration Service (IIS) CA1 Operational

AE Operational

DealCloud AE1 Operational

DealCloud Data Connector AE1 Operational

EU: Non-Production Operational

DealCloud EU - Preview Sandbox Operational

EU DealCloud - Sandbox Operational

DealCloud PS EU - Preview Sandbox Operational

DealCloud Data Connector EU1 - Sandbox Operational

Risk/Flow EU1 - Sandbox Operational

Walls EU1 - Sandbox Operational

Flow EU1 - Sandbox Operational

Time EU1 - Sandbox Operational

Experience EU - Sandbox Operational

Collaboration EU1 - Preview Sandbox Operational

Billstream EU1 - Sandbox Operational

US: Non-Production Operational

DealCloud US - Preview Sandbox Operational

US DealCloud - Sandbox Operational

DealCloud PS US - Preview Sandbox Operational

DealCloud Data Connector US1 - Sandbox Operational

Risk/Flow US1 - Sandbox Operational

Walls US1 - Sandbox Operational

Flow US1 - Sandbox Operational

Time US1 - Sandbox Operational

Experience US - Sandbox Operational

Billstream US1 - Sandbox Operational

AP: Non-Production Operational

DealCloud AP - Preview Sandbox Operational

DealCloud PS AP - Preview Sandbox Operational

DealCloud Data Connector AP1 - Sandbox Operational

Risk/Flow AP1 - Sandbox Operational

Walls AP1 - Sandbox Operational

Time AP1 - Sandbox Operational

Billstream AP1 - Sandbox Operational

CA: Non-Production Operational

DealCloud PS CA - Preview Sandbox Operational

Risk/Flow CA1 - Sandbox Operational

Walls CA1 - Sandbox Operational

Flow CA1 - Sandbox Operational

Time CA1 - Sandbox Operational

AE: Non-Production Operational

DealCloud AE - Preview Sandbox Operational

DealCloud Data Connector AE1 - Sandbox Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Collaboration 2506 - Preview Sandbox Jun `9`, `2025` `02:00`-`06:00` PDT

SERVICE IMPACT

There will be no downtime associated with this release. However, some work may be queued temporarily during the maintenance window. The maintenance start will be announced via the status site.

RELEASE CONTENT

We will be updating the preview environment with the latest release of Intapp Collaboration.

To learn more about the content of this release, please review the Release Notes that will be published on the day of the preview release.

Intapp Collaboration Documentation

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Posted on Jun 03, 2025 - 10:45 PDT

DealCloud 2506 - EU/AE - Preview Sandbox Jun `12`, `2025` `11:00`-`15:00` PDT

SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4 hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements

To learn more about the content of this update, please review the release notes that will be posted to the Support Portal and DealCloud University on the day of the update.
DealCloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Posted on Jun 04, 2025 - 09:33 PDT

DealCloud 2506 - US/CA/AP - Preview Sandbox Jun `12`, `2025` `23:00` - Jun `13`, `2025` `03:00` PDT

Intapp Release 2506 - AP Jun `13`, `2025` `05:00`-`09:00` PDT

This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

If you missed the announcement regarding the consolidated release window, please reference the post on the Intapp Community.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime. Some users may be logged out during the release, but they will be able to log back in immediately:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime where the service may be partially or fully unavailable:
- DealCloud

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements. For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

Note: some release notes may only be available closer to the release date.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on May 23, 2025 - 14:09 PDT

Intapp Release 2506 - US/CA/EU/AE Jun `14`, `2025` `08:00`-`12:00` PDT

Infrastructure Maintenance - AP Jun `20`, `2025` `05:00`-`09:00` PDT

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jun 02, 2025 - 14:56 PDT

Infrastructure Maintenance - US/CA/EU Jun `21`, `2025` `08:00`-`12:00` PDT

Past Incidents

Jun 6, 2025

DealCloud Data Connector Maintenance - US/AP Sandbox

Completed - We have encountered an issue with the release and will rollback the changes. We will schedule another maintenance window in the future to complete the changes.
Jun 6, 04:55 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 23:06 PDT

Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, during the maintenance window, users may experience delays of up to four hours in data synchronization between the DealCloud and Snowflake databases. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes infrastructure improvements and defect fixes.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Jun 5, 09:35 PDT

Jun 5, 2025

Intapp Platform Degradation of Service US|EU|CA|AP Sandbox

Resolved - The issue has been resolved. All services are operating as normal.
Jun 5, 10:22 PDT

Update - We are continuing to experience a service degradation affecting our Underlying Service Infrastructure across the US, EU, CA, and AP Sandbox regions.

Clients may notice unstable API response times, including increased latency or timeouts between our Platform services and connected downstream products. As a result, certain components may experience delays in accessing data, particularly if that data is stored in CDS, IDM, or IDD.

Our engineering team is actively working to restore full service performance. We will provide further updates as more information becomes available.
Jun 5, 06:38 PDT

Update - We continue to experience a service degradation affecting the CDS Platform in the US|EU|CA|AP Sandbox region. Clients may experience unstable API response times, ranging from increased latency to timeouts between our CDS services and other downstream products. Components of said products could experience long delays in accessing information if that information is stored in CDS, IDM, or IDD.
Jun 4, 17:02 PDT

Update - Update - We are continuing to experience a service degradation affecting the CDS Platform in the US|EU|CA|AP Sandbox region. Clients may experience unstable API response times from increased latency to timeouts.

Our team is actively working on the issue, and we will share further updates as soon as more information is available.
Jun 4, 13:26 PDT

Update - We are continuing to experience a service degradation affecting the CDS Platform in the US|EU|CA|AP Sandbox region. Unfortunately, the previously planned fix scheduled for 12:00 PM EST will not be deployed at this time.

Our team is actively working on the issue, and we will share further updates as soon as more information is available.
Jun 4, 09:28 PDT

Update - We are continuing to experience a service degradation affecting the CDS Platform in the US|EU Sandbox region. Unfortunately, the previously planned fix scheduled for 12:00 PM EST will not be deployed at this time.

Our team is actively working on the issue, and we will share further updates as soon as more information is available.
Jun 4, 09:04 PDT

Update - We are currently experiencing a service degradation affecting the CDS Platform in the US Sandbox region. Our team has identified the root cause and is working on a targeted fix, which is scheduled for implementation by 12:00 PM EST on June 4th.

We will share further updates as they become available.
Jun 4, 04:37 PDT

Identified - We have identified the issue and will implement a fix by 12pm, EST Time, June 4th.
Jun 3, 14:59 PDT

Investigating - We are currently experiencing a service degradation affecting our Time solution in the US Sandbox region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Jun 3, 13:20 PDT

Jun 4, 2025

Jun 3, 2025

Jun 2, 2025

Intapp Time Degradation of Service US

Resolved - We have resolved the incident.
Jun 2, 16:57 PDT

Update - We are continuing to monitor for any further issues.
Jun 2, 15:58 PDT

Monitoring - We have resolved the incident and are monitoring
Jun 2, 14:53 PDT

Update - We are continuing to investigate this issue.
Jun 2, 14:16 PDT

Investigating - We are currently experiencing a service degradation affecting some tenants of our Time solution in the US region.
Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Jun 2, 13:16 PDT

Boomi Cloud Degradation - Platform UI and Public API

Resolved - We have resolved the incident.
Jun 2, 14:52 PDT

Monitoring - We are currently aware of an issue with the Boomi Provider that is causing the Boomi Platform UI and Public API to be unavailable. This is a provider-side issue, and we are monitoring the situation closely.

We will share updates as soon as more information becomes available.
Jun 2, 07:36 PDT

Intapp Time Degradation of Service US

Resolved - We have resolved the incident.
Jun 2, 12:23 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Further updates will be posted shortly.
Jun 2, 11:23 PDT

Update - We are continuing to investigate this issue.
Jun 2, 11:06 PDT

Investigating - We are currently experiencing a service degradation affecting some tenants of our Time solution in the US region.
Firms who are experiencing this degradation will receive a client error stating "An error was encountered while synchronizing working profiles"
Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Jun 2, 10:09 PDT

Boomi Cloud Degradation - Platform UI and Public API

Resolved - This incident has been resolved.
Jun 2, 06:48 PDT

Monitoring - The Boomi provider has corrected the issue and we are continuing to monitor for any additional problems.
Jun 2, 06:02 PDT

Investigating - We are currently aware of an issue with the Boomi Provider that is causing the Boomi Platform UI and Public API to be unavailable. This is a provider-side issue, and we are monitoring the situation closely.

We will share updates as soon as more information becomes available.
Jun 2, 05:47 PDT

Jun 1, 2025

No incidents reported.

May 31, 2025

DealCloud Maintenance - US

Completed - The scheduled maintenance has been completed.
May 31, 12:09 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 08:00 PDT

Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4 hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
As part of our ongoing commitment to improve our services, we will be updating inbound and outbound IP addresses used by DealCloud. Please be advised that this change will affect all connections to and from DealCloud across the Preview and Production environments. This maintenance window is specific to US production. Please refer to this community post for more details on timing and be sure to subscribe to the status page for real-time updates on this scheduled maintenance window.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
May 20, 08:27 PDT

May 30, 2025

Boomi Cloud Degradation - Platform UI and Public API

Resolved - This incident has been resolved.
May 30, 17:49 PDT

Monitoring - A fix has been implemented by the Boomi provider, and we are monitoring the results.
May 30, 16:37 PDT

Investigating - We are currently aware of a new issue with the Boomi Provider that is causing the Boomi Platform UI and Public API to be unavailable. This is a provider-side issue, and we are monitoring the situation closely. We will share updates as soon as more information becomes available.
May 30, 16:09 PDT

Monitoring - A fix has been implemented by the Boomi provider and we are monitoring the results.
May 30, 15:12 PDT

Boomi Cloud Degradation - Platform UI and Public API

Resolved - This incident has been resolved.
May 30, 14:18 PDT

Monitoring - The Boomi provider has corrected the issue and we are continuing to monitor for any additional problems.
May 30, 13:28 PDT

Risk/Flow Release 2506 – US/CA/AP Sandbox

Completed - The scheduled maintenance has been completed.
May 30, 03:03 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 23:05 PDT

Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2506 release includes enhancements and bug fixes for Intake, Flow, Conflicts, and Terms. Intake and Flow include enhancements to notification template configuration. Further, administrators can now link and unlink requests as sub-requests using the Intake API. We also made a few improvements to the Data Set Designer. Conflicts includes enhancements to the Moody's GRID screening integration feature.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes.

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
May 22, 17:12 PDT

Intapp Terms Degradation of Service [EU]

Resolved - The issue has been resolved. All services are operating as normal.
May 30, 00:49 PDT

Identified - We have identified the issue and are working on a resolution.
Further updates will be posted shortly.
May 30, 00:29 PDT

May 29, 2025

Walls Release 2506 – US/CA/AP Sandbox

Completed - The scheduled maintenance has been completed.
May 29, 23:51 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 23:05 PDT

Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2506 release contains enhancements to the Intapp Walls Cloud Application, CDS, and the Generic Time Entry Self-Maintaining extension. The release also includes defect fixes for the Intapp Walls Cloud Application, the Walls API, CDS, and the iManage Cloud extension.

For more information on the enhancements and defect fixes, please review the release notes on the Support Portal at the link below.

Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
May 22, 17:17 PDT

Risk/Flow Release  2506 – EU Sandbox

Completed - The scheduled maintenance has been completed.
May 29, 14:11 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 11:02 PDT

Intapp Dealcoud Degradation of Service (EU)

Resolved - The issue has been resolved. All services are operating as normal.
May 29, 14:04 PDT

Identified - We have identified an issue affecting our Intapp DealCloud solution in the EU region. A small number of clients may experience slow response times when performing actions within the DealCloud application.

To remediate the issue, we will be implementing a fix that requires a brief period of downtime starting at 7:00 PM GMT.

We appreciate your patience and will provide further updates as work progresses.
May 29, 09:56 PDT

Walls Release 2506 – EU Sandbox

Completed - The scheduled maintenance has been completed.
May 29, 12:02 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 11:02 PDT

May 28, 2025

No incidents reported.

May 27, 2025

Intapp Dealcloud Degradation of Service EU Region

Resolved - This incident has been resolved.
May 27, 11:47 PDT

Update - We are continuing to work on the issue, and we will provide updates as more information becomes available.
May 27, 11:17 PDT

Monitoring - A fix has been implemented and we are monitoring the results. Further updates will be posted shortly.
May 27, 08:59 PDT

Investigating - We are currently experiencing a service degradation affecting our Dealcloud solution in the EU region. Users may experience delays when performing actions within the application. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
May 27, 08:44 PDT

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

DealCloud Maintenance - EU

Completed - The scheduled maintenance has been completed.
May 24, 09:02 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 08:00 PDT

Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 8 hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
As part of our ongoing commitment to improve our services, we will be updating inbound and outbound IP addresses used by DealCloud. Please be advised that this change will affect all connections to and from DealCloud across the Preview and Production environments. This maintenance window is specific to EU production. Please refer to this community post for more details on timing and be sure to subscribe to the status page for real-time updates on this scheduled maintenance window.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
May 19, 16:03 PDT

May 23, 2025

US Time Sandbox Degradation of Service

Resolved - There was a brief degradation of service on the sandbox Time dashboards, which has been resolved.
May 23, 14:30 PDT

All Systems Operational

About This Site

Scheduled Maintenance

Collaboration 2506 - Preview Sandbox Jun 9, 2025 02:00-06:00 PDT

DealCloud 2506 - EU/AE - Preview Sandbox Jun 12, 2025 11:00-15:00 PDT

DealCloud 2506 - US/CA/AP - Preview Sandbox Jun 12, 2025 23:00 - Jun 13, 2025 03:00 PDT

Intapp Release 2506 - AP Jun 13, 2025 05:00-09:00 PDT

Intapp Release 2506 - US/CA/EU/AE Jun 14, 2025 08:00-12:00 PDT

Infrastructure Maintenance - AP Jun 20, 2025 05:00-09:00 PDT

Infrastructure Maintenance - US/CA/EU Jun 21, 2025 08:00-12:00 PDT

Past Incidents

Collaboration 2506 - Preview Sandbox Jun `9`, `2025` `02:00`-`06:00` PDT

DealCloud 2506 - EU/AE - Preview Sandbox Jun `12`, `2025` `11:00`-`15:00` PDT

DealCloud 2506 - US/CA/AP - Preview Sandbox Jun `12`, `2025` `23:00` - Jun `13`, `2025` `03:00` PDT

Intapp Release 2506 - AP Jun `13`, `2025` `05:00`-`09:00` PDT

Intapp Release 2506 - US/CA/EU/AE Jun `14`, `2025` `08:00`-`12:00` PDT

Infrastructure Maintenance - AP Jun `20`, `2025` `05:00`-`09:00` PDT

Infrastructure Maintenance - US/CA/EU Jun `21`, `2025` `08:00`-`12:00` PDT