All Systems Operational

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

EU Operational
DealCloud EU1 Operational
DealCloud PS EU1 Operational
DealCloud Data Connector EU1 Operational
Risk/Flow EU1 Operational
Walls EU1 Operational
Flow EU1 Operational
Time EU1 Operational
Billstream EU1 Operational
Pricing EU Operational
Collaboration EU1 Operational
Intapp Integration Service (IIS) EU1 Operational
Experience EU Operational
Relationships EU Operational
Employee Compliance EU1 Operational
US Operational
DealCloud US1 Operational
DealCloud US3 Operational
DealCloud US4 Operational
DealCloud US5 Operational
DealCloud PS US1 Operational
DealCloud Data Connector US1 Operational
Risk/Flow US1 Operational
Walls US1 Operational
Flow US1 Operational
Time US1 Operational
Billstream US1 Operational
Pricing US Operational
Intapp Integration Service (IIS) US1 Operational
Experience US Operational
Relationships US Operational
AP Operational
DealCloud AP1 Operational
DealCloud PS AP1 Operational
DealCloud Data Connector AP1 Operational
Risk/Flow AP1 Operational
Walls AP1 Operational
Time AP1 Operational
Pricing AP Operational
Collaboration AP1 Operational
Intapp Integration Service (IIS) AP1 Operational
Relationships AP Operational
CA Operational
DealCloud PS CA1 Operational
Risk/Flow CA1 Operational
Walls CA1 Operational
Flow CA1 Operational
Time CA1 Operational
Intapp Integration Service (IIS) CA1 Operational
AE Operational
DealCloud AE1 Operational
DealCloud Data Connector AE1 Operational
EU: Non-Production Operational
DealCloud EU - Preview Sandbox Operational
EU DealCloud - Sandbox Operational
DealCloud PS EU - Preview Sandbox Operational
DealCloud Data Connector EU1 - Sandbox Operational
Risk/Flow EU1 - Sandbox Operational
Walls EU1 - Sandbox Operational
Flow EU1 - Sandbox Operational
Time EU1 - Sandbox Operational
Experience EU - Sandbox Operational
Collaboration EU1 - Preview Sandbox Operational
Billstream EU1 - Sandbox Operational
US: Non-Production Operational
DealCloud US - Preview Sandbox Operational
US DealCloud - Sandbox Operational
DealCloud PS US - Preview Sandbox Operational
DealCloud Data Connector US1 - Sandbox Operational
Risk/Flow US1 - Sandbox Operational
Walls US1 - Sandbox Operational
Flow US1 - Sandbox Operational
Time US1 - Sandbox Operational
Experience US - Sandbox Operational
Billstream US1 - Sandbox Operational
AP: Non-Production Operational
DealCloud AP - Preview Sandbox Operational
DealCloud PS AP - Preview Sandbox Operational
DealCloud Data Connector AP1 - Sandbox Operational
Risk/Flow AP1 - Sandbox Operational
Walls AP1 - Sandbox Operational
Time AP1 - Sandbox Operational
Billstream AP1 - Sandbox Operational
CA: Non-Production Operational
DealCloud PS CA - Preview Sandbox Operational
Risk/Flow CA1 - Sandbox Operational
Walls CA1 - Sandbox Operational
Flow CA1 - Sandbox Operational
Time CA1 - Sandbox Operational
AE: Non-Production Operational
DealCloud AE - Preview Sandbox Operational
DealCloud Data Connector AE1 - Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Infrastructure Maintenance - AP Mar 21, 2025 05:00-09:00 PDT

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Mar 03, 2025 - 10:48 PST

Infrastructure Maintenance - US/CA/EU/AE Mar 22, 2025 08:00-12:00 PDT

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Mar 03, 2025 - 10:50 PST

Risk/Flow Release 2504 – EU Sandbox Mar 27, 2025 11:00-15:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2504 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. In the Intake and Flow release, we added two new fields to datasets that query related parties. The Terms release includes Terms Tasks mappings data when importing or exporting Terms data. The Conflicts release includes an API update. All releases include defect fixes.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes on the Support Portal following the links below:

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Mar 20, 2025 - 17:26 PDT

Walls Release 2504 – EU Sandbox Mar 27, 2025 11:00-13:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2504 release contains enhancements to Team Manager and the SharePoint V2 extension, and a defect fix for Walls API.

For the complete list of enhancements and defect fixes, see the release notes on the Support Portal:

Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Mar 20, 2025 - 17:38 PDT

Risk/Flow Release 2504 – US/CA/AP Sandbox Mar 27, 2025 23:00 - Mar 28, 2025 03:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2504 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. In the Intake and Flow release, we added two new fields to datasets that query related parties. The Terms release includes Terms Tasks mappings data when importing or exporting Terms data. The Conflicts release includes an API update. All releases include defect fixes.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes on the Support Portal following the links below:

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Mar 20, 2025 - 17:28 PDT

Walls Release 2504 – US/CA/AP Sandbox Mar 27, 2025 23:00 - Mar 28, 2025 01:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2504 release contains enhancements to Team Manager and the SharePoint V2 extension, and a defect fix for Walls API.

For the complete list of enhancements and defect fixes, see the release notes on the Support Portal:

Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Mar 20, 2025 - 17:39 PDT

Walls Release 2504 – AP Apr 11, 2025 05:00-09:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2504 release contains enhancements to Team Manager and the SharePoint V2 extension, and a defect fix for Walls API.

For the complete list of enhancements and defect fixes, see the release notes on the Support Portal:

Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Mar 20, 2025 - 17:39 PDT

Risk/Flow Release 2504 – AP Apr 11, 2025 05:00-09:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2504 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. In the Intake and Flow release, we added two new fields to datasets that query related parties. The Terms release includes Terms Tasks mappings data when importing or exporting Terms data. The Conflicts release includes an API update. All releases include defect fixes.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes on the Support Portal following the links below:

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Mar 20, 2025 - 17:29 PDT

Walls Release 2504 – US/CA/EU Apr 12, 2025 08:00-12:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2504 release contains enhancements to Team Manager and the SharePoint V2 extension, and a defect fix for Walls API.

For the complete list of enhancements and defect fixes, see the release notes on the Support Portal:

Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Mar 20, 2025 - 17:40 PDT

Risk/Flow Release 2504 – US/CA/EU Apr 12, 2025 08:00-12:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2504 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. In the Intake and Flow release, we added two new fields to datasets that query related parties. The Terms release includes Terms Tasks mappings data when importing or exporting Terms data. The Conflicts release includes an API update. All releases include defect fixes.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes on the Support Portal following the links below:

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Mar 20, 2025 - 17:30 PDT
Mar 20, 2025
Intapp Risk Intake Partial Service Outage EU
Resolved - We have resolved the incident.
Mar 20, 17:32 PDT
Monitoring - We has resolved the incident but we are watching to make sure the resolution is complete
Mar 20, 17:02 PDT
Update - We are continuing to investigate this issue.
Mar 20, 16:34 PDT
Investigating - We are currently experiencing a partial outage affecting our Risk Intake solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Mar 20, 16:21 PDT
DealCloud EU sandbox downtime
Resolved - DealCloud EU sandbox experienced downtime from 9:13 EDT to 9:16 EDT. Service has been restored and the team is investigating the root cause.
Mar 20, 09:00 PDT
Collaboration 2503
Completed - The scheduled maintenance has been completed.
Mar 20, 04:16 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 03:02 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some work may be queued temporarily during the maintenance window. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements.

For more details, please review the release notes that will be posted to the Support Portal the day before the release.
Intapp Workspaces Release Notes
Intapp Documents Release Notes

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Mar 10, 15:31 PDT
Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025
Risk/Flow Release 2503 – US/CA/EU
Completed - The scheduled maintenance has been completed.
Mar 15, 12:43 PDT
Update - Scheduled maintenance is still on progress. All modules should be accessible at this time except reporting services. Further updates to follow.
Mar 15, 12:10 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:02 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2503 release includes enhancements and bug fixes for Intake, Flow, and Terms. The Intake and Flow enhancements include new hint text for the Number of fields to show in first column property and improvements to Substring, Charindex, and Round functions. The Terms enhancements include adding the documentName property to the API responses for the GET/api/terms/v1/documents and GET/api/terms/v1/documents/{documentId} endpoints. Terms also upgraded Ask Intapp to the GPT 4o model.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes on the Support Portal following the links below:

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Feb 19, 17:44 PST
DealCloud Data Connector Maintenance - US/EU/AP/AE
Completed - The scheduled maintenance has been completed.
Mar 15, 11:49 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:02 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, during the maintenance window, users may experience delays of up to four hours in data synchronization between the DealCloud and Snowflake databases. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes infrastructure improvements and defect fixes.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Mar 3, 14:17 PST
DealCloud Update 2503 - All Regions - PROD
Completed - The scheduled maintenance has been completed.
Mar 15, 11:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:02 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the four-hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements.

To learn more about the content of this update, please review the release notes that will be posted to the Support Portal and DealCloud University the day before the update.
DealCloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Feb 27, 10:20 PST
Tech Foundation Maintenace March 2025 EU US CA UAE
Completed - The scheduled maintenance has been completed.
Mar 15, 09:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:02 PDT
Scheduled - SERVICE IMPACT
The services listed below will be impacted during the maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Customer action required: None

Usage impact:
- Intapp Integration Service (IIS): This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

MAINTENANCE CONTENT
- IDM: General improvement
- IIS: Atom Cloud Infrastructure improvements

ADDITIONAL INFORMATION
- IRS is the reporting service used by most Intapp cloud applications. It powers in-product analytics and interactive dashboards across Intapp applications. If you cannot determine if you are using IRS/IIS, please contact Support@intapp.com.
- If you have any questions, please contact Support@intapp.com.
Feb 25, 07:00 PST
Walls Release 2503 – US/CA/EU
Completed - The scheduled maintenance has been completed.
Mar 15, 08:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:02 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2503 release contains enhancements to Walls API, Insiders, and the SharePoint extension. The release also includes defect fixes for the Intapp Walls Cloud Application, Walls API, and Insiders.

For the complete list of enhancements and defect fixes, see the release notes on the Support Portal:

Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Feb 21, 21:40 PST
Mar 14, 2025
Tech Foundation Maintenance March 2025 AP
Completed - The scheduled maintenance has been completed.
Mar 14, 08:05 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 05:05 PDT
Scheduled - SERVICE IMPACT
The services listed below will be impacted during the maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Customer action required: None

Usage impact:
- Intapp Integration Service (IIS): This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

MAINTENANCE CONTENT
- IDM: General improvements
- IIS: Atom Cloud Infrastructure improvements

ADDITIONAL INFORMATION
- IRS is the reporting service used by most Intapp cloud applications. It powers in-product analytics and interactive dashboards across Intapp applications. If you cannot determine if you are using IRS/IIS, please contact Support@intapp.com.
- If you have any questions, please contact Support@intapp.com.
Feb 25, 06:55 PST
Risk/Flow Release 2503 – AP
Completed - The scheduled maintenance has been completed.
Mar 14, 06:11 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 05:05 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2503 release includes enhancements and bug fixes for Intake, Flow, and Terms. The Intake and Flow enhancements include new hint text for the Number of fields to show in first column property and improvements to Substring, Charindex, and Round functions. The Terms enhancements include adding the documentName property to the API responses for the GET/api/terms/v1/documents and GET/api/terms/v1/documents/{documentId} endpoints. Terms also upgraded Ask Intapp to the GPT 4o model.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes on the Support Portal following the links below:

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Feb 19, 17:45 PST
Walls Release 2503 – AP
Completed - The scheduled maintenance has been completed.
Mar 14, 05:42 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 05:05 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2503 release contains enhancements to Walls API, Insiders, and the SharePoint extension. The release also includes defect fixes for the Intapp Walls Cloud Application, Walls API, and Insiders.

For the complete list of enhancements and defect fixes, see the release notes on the Support Portal:

Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Feb 21, 21:40 PST
DealCloud 2503 - US/CA/AP - Preview Sandbox
Completed - The scheduled maintenance has been completed.
Mar 14, 00:52 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 23:03 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4 hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements

To learn more about the content of this update, please review the release notes that will be posted to the Support Portal and DealCloud University on the day of the update.
DealCloud Release Notes
DealCloud Legal Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Feb 27, 10:22 PST
Mar 13, 2025
DealCloud 2503 - EU/AE - Preview Sandbox
Completed - The scheduled maintenance has been completed.
Mar 13, 13:29 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 11:03 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4 hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements

To learn more about the content of this update, please review the release notes that will be posted to the Support Portal and DealCloud University on the day of the update.
DealCloud Release Notes
DealCloud Legal Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Feb 27, 10:24 PST
Mar 12, 2025
Intapp DealCloud Degradation of Service USA
Resolved - This incident has been resolved.
Mar 12, 14:22 PDT
Update - We are actively investigating the root cause of the latency and are diligently working to restore services to optimal performance.
Mar 12, 13:10 PDT
Investigating - We are currently experiencing a service degradation affecting our DealCloud solution in the USA region. Users may experience some latency while using the application. Our team is actively investigating the cause, and we will provide updates as more information becomes available. Please be advised that this only impacting clients on DealCloud US 3.
Mar 12, 12:00 PDT
Mar 11, 2025
Intapp Dealcloud Service Outage USA
Resolved - A fix has been implemented, and the issue is now resolved. All services are operating as normal.
Mar 11, 10:11 PDT
Update - We are continuing to investigate this issue.
Mar 11, 09:13 PDT
Investigating - We are currently experiencing a service outage affecting our Intapp DealCloud solution in the USA region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Mar 11, 08:47 PDT
Mar 10, 2025
Intapp Time Degradation of Service EU
Resolved - We have resolved the incident.
Mar 10, 12:08 PDT
Monitoring - We has resolved the incident but we are watching to make sure the resolution is complete. Users should experience normal sync times.
Mar 10, 11:33 PDT
Investigating - We are currently experiencing a service degradation affecting our Intapp Time solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Mar 10, 11:25 PDT
Mar 9, 2025

No incidents reported.

Mar 8, 2025
Risk/Flow 2502 HF - US/CA/EU
Completed - The scheduled maintenance has been completed.

You are reminded that you should then reauthorize your Intapp Cloud data sources in Integrate for Risk/Flow as soon as possible. Please note that Technology Foundation Datasources will not need to be reauthorized.

For more detailed information on the actions required, please consult the following note on the Support portal: Action Required following 2502 Maintenance Release for Risk/Flow Cloud Clients Using Integrate
Mar 8, 09:42 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 08:01 PST
Update - In the 2502 HF scheduled for March 8, 2025 at 8:00 AM PST, we are making a change that will require you to reauthorize your Intapp Cloud data sources for Risk/Flow in Integrate (aka Integration Builder). Please monitor the upcoming maintenance announcements for your region. Once you are notified the maintenance has been completed, you should then reauthorize your Intapp Cloud data sources in Integrate for Risk/Flow. Please note that Technology Foundation Datasources will not need to be reauthorized. We apologize for any inconvenience with respect to this change.

For more detailed information on the actions required, please consult the following note on the Support portal:

Action Required following 2502 Maintenance Release for Risk/Flow Cloud Clients Using Integrate
Mar 7, 10:49 PST
Update - The 2502 HF is scheduled for Saturday, March 8, 2025 at 8:00 AM PST.
Mar 5, 16:27 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 28, 17:24 PST
Update - In the 2502 HF, we are making a security related change that will require you to reauthorize your Intapp Cloud data sources for Risk/Flow in Integrate (aka Integration Builder). Please monitor the upcoming maintenance announcements for your region. Once you are notified the maintenance has been completed, you should then reauthorize your Intapp Cloud data sources in Integrate for Risk/Flow. We apologize for any inconvenience with respect to this change.

For more detailed information on the actions required, please consult the following note on the Support portal:

Action Required following 2502 Maintenance Release for Risk/Flow Cloud Clients Using Integrate
Feb 28, 13:37 PST
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
In the 2502 HF, we are making a security related change that will require you to reauthorize your Intapp Cloud data sources for Risk/Flow in Integrate (aka Integration Builder). Please monitor the upcoming maintenance announcements for your region. Once you are notified the maintenance has been completed, you should then reauthorize your Intapp Cloud data sources in Integrate for Risk/Flow. We apologize for any inconvenience with respect to this change.

For more detailed information on the actions required, please consult the following note on the Support portal:

Action Required following 2502 Maintenance Release for Risk/Flow Cloud Clients Using Integrate

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Feb 27, 08:00 PST
Emergency Maintenance - Time EU
Completed - The scheduled maintenance has been completed.
Mar 8, 08:58 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 08:00 PST
Scheduled - SERVICE IMPACT
The service will be unavailable for approximately 10 minutes during the 60 minute maintenance window. Some users may be logged out during the maintenance period, but they will be able to log back in after the short interruption of service. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
This brief maintenance is to allow our Operations Team to scale up one of the database servers to ensure optimal performance of the applications.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Mar 6, 10:05 PST
Mar 7, 2025
Intapp Reporting Service Degradation of Service (EU)
Resolved - We have resolved the incident.
Mar 7, 10:24 PST
Monitoring - We has resolved the incident but we are watching to make sure the resolution is complete
Mar 7, 09:58 PST
Investigating - We are currently experiencing a degradation of service with our Reporting service. Our teams are currently investigating.
Mar 7, 09:54 PST
DealCloud Data Connector Maintenance - US/AP Sandbox
Completed - The scheduled maintenance has been completed.
Mar 7, 02:59 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 23:06 PST
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, during the maintenance window, users may experience delays of up to four hours in data synchronization between the DealCloud and Snowflake databases. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes infrastructure improvements and defect fixes.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Mar 3, 14:14 PST
Mar 6, 2025
Intapp DealCloud Degradation of Service US
Resolved - We have resolved the incident.
Mar 6, 16:20 PST
Monitoring - We has resolved the incident but we are watching to make sure the resolution is complete
Mar 6, 15:23 PST
Investigating - We are currently experiencing a service degradation affecting our DealCloud solution in the US region. For clients experiencing the degradation of service, the application might take up to a minute to respond to requests. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Mar 6, 14:21 PST
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