Intapp, Inc. Status

All Systems Operational

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

EU Operational

DealCloud EU1 Operational

DealCloud PS EU1 Operational

DealCloud Data Connector EU1 Operational

Risk/Flow EU1 Operational

Walls EU1 Operational

Flow EU1 Operational

Employee Compliance EU1 Operational

Time EU1 Operational

Billstream EU1 Operational

Pricing EU Operational

Collaboration EU1 Operational

Intapp Integration Service (IIS) EU1 Operational

Experience EU Operational

US Operational

DealCloud US1 Operational

DealCloud US3 Operational

DealCloud US4 Operational

DealCloud US5 Operational

DealCloud US6 Operational

DealCloud PS US1 Operational

DealCloud Data Connector US1 Operational

Risk/Flow US1 Operational

Walls US1 Operational

Flow US1 Operational

Employee Compliance US1 Operational

Time US1 Operational

Billstream US1 Operational

Pricing US Operational

Intapp Integration Service (IIS) US1 Operational

Experience US Operational

AP Operational

DealCloud AP1 Operational

DealCloud PS AP1 Operational

DealCloud Data Connector AP1 Operational

Risk/Flow AP1 Operational

Walls AP1 Operational

Time AP1 Operational

Pricing AP Operational

Collaboration AP1 Operational

Intapp Integration Service (IIS) AP1 Operational

CA Operational

DealCloud PS CA1 Operational

Risk/Flow CA1 Operational

Walls CA1 Operational

Flow CA1 Operational

Time CA1 Operational

Intapp Integration Service (IIS) CA1 Operational

AE Operational

DealCloud AE1 Operational

DealCloud Data Connector AE1 Operational

EU: Non-Production Operational

DealCloud EU - Preview Sandbox Operational

EU DealCloud - Sandbox Operational

DealCloud PS EU - Preview Sandbox Operational

DealCloud Data Connector EU1 - Sandbox Operational

Risk/Flow EU1 - Sandbox Operational

Walls EU1 - Sandbox Operational

Flow EU1 - Sandbox Operational

Employee Compliance EU1 - Sandbox Operational

Time EU1 - Sandbox Operational

Experience EU - Sandbox Operational

Collaboration EU1 - Preview Sandbox Operational

Billstream EU1 - Sandbox Operational

US: Non-Production Operational

DealCloud US - Preview Sandbox Operational

US DealCloud - Sandbox Operational

DealCloud PS US - Preview Sandbox Operational

DealCloud Data Connector US1 - Sandbox Operational

Risk/Flow US1 - Sandbox Operational

Walls US1 - Sandbox Operational

Flow US1 - Sandbox Operational

Employee Compliance US1 - Sandbox Operational

Time US1 - Sandbox Operational

Experience US - Sandbox Operational

Billstream US1 - Sandbox Operational

AP: Non-Production Operational

DealCloud AP - Preview Sandbox Operational

DealCloud PS AP - Preview Sandbox Operational

DealCloud Data Connector AP1 - Sandbox Operational

Risk/Flow AP1 - Sandbox Operational

Walls AP1 - Sandbox Operational

Time AP1 - Sandbox Operational

Billstream AP1 - Sandbox Operational

CA: Non-Production Operational

DealCloud PS CA - Preview Sandbox Operational

Risk/Flow CA1 - Sandbox Operational

Walls CA1 - Sandbox Operational

Flow CA1 - Sandbox Operational

Time CA1 - Sandbox Operational

AE: Non-Production Operational

DealCloud AE - Preview Sandbox Operational

DealCloud Data Connector AE1 - Sandbox Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Time Release 2512 – EU – Sandbox Nov `27`, `2025` `11:00`-`13:00` PST

SERVICE IMPACT 
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. The service will be unavailable for up to 2 hours during the 4 hour maintenance window. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Intapp Cloud Release Information page at the link below.
Time Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Nov 20, 2025 - 12:15 PST

Infrastructure Maintenance - EU - Sandbox Nov `27`, `2025` `11:00`-`15:00` PST

Update - We will be undergoing scheduled maintenance during this time.
Nov 12, 2025 - 11:38 PST

Scheduled - SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Nov 12, 2025 - 07:16 PST

Walls Release 2512 – EU Sandbox Nov `27`, `2025` `11:00`-`13:00` PST

SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2512 release introduces two new extensions to replace the Elite 3E V2 extension and includes enhancements to the Intapp Walls Cloud Application, the Intapp Conflicts Adverse Parties integration, the Walls Cloud API, and CDS. The release also includes defect fixes.

For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Nov 20, 2025 - 13:32 PST

Risk/Flow Release 2512 – EU Sandbox Nov `27`, `2025` `11:00`-`15:00` PST

The 2512 Risk/Flow EU Sandbox release has been rescheduled to December 4, 2025 at 11:00 AM.

SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2512 release includes bug fixes for Intake, Flow, Conflicts, and Terms, as well as enhancements to Intake, Conflicts, and Terms. The Intake release includes enhancements to Quick Start, a feature released in 2511 in limited availability. The Conflicts release includes enhancements to API endpoints as well as adding UK Sanctions List to the Intapp Watch List service. The Terms release includes an enhancement to Datasets.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes on the Documentation Portal: Intapp Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Nov 20, 2025 - 13:27 PST

Risk/Flow Release 2512 – US/CA/AP Sandbox Nov `27`, `2025` `23:00` - Nov `28`, `2025` `03:00` PST

The 2512 Risk/Flow US/CA/AP Sandbox release has been rescheduled to December 4, 2025 at 11:00 PM.

SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2512 release includes bug fixes for Intake, Flow, Conflicts, and Terms, as well as enhancements to Intake, Conflicts, and Terms. The Intake release includes enhancements to Quick Start, a feature released in 2511 in limited availability. The Conflicts release includes enhancements to API endpoints as well as adding UK Sanctions List to the Intapp Watch List service. The Terms release includes an enhancement to Datasets.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes on the Documentation Portal: Intapp Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Nov 20, 2025 - 13:26 PST

Infrastructure Maintenance - US - Sandbox Nov `27`, `2025` `23:00` - Nov `28`, `2025` `03:00` PST

Update - We will be undergoing scheduled maintenance during this time.
Nov 12, 2025 - 11:42 PST

Time Release 2512 – US/CA/AP – Sandbox Nov `27`, `2025` `23:00` - Nov `28`, `2025` `01:00` PST

Walls Release 2512 – US/CA/AP Sandbox Nov `27`, `2025` `23:00` - Nov `28`, `2025` `03:00` PST

Intapp Release 2512 - AP Dec `12`, `2025` `05:00`-`09:00` PST

This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements. For more information on the enhancements and defect fixes, please review the release notes at the link below.

Intapp Documentation Portal

Note: release notes will be available at least 2 days before the release date.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Nov 21, 2025 - 14:46 PST

Intapp Release 2512 - US/CA/EU/AE Dec `13`, `2025` `08:00`-`12:00` PST

Past Incidents

Nov 26, 2025

Intapp Degradation of Service [AP|CA]

Resolved - The issue has been resolved. All services are operating as normal.
Nov 26, 08:34 PST

Update - Our team is continuing to work on the fix, and we appreciate your patience as we make progress. The issue affecting the US region has now been resolved.
Nov 26, 08:02 PST

Update - Our team is continuing to work on the fix, and we appreciate your patience as we make progress. The issue affecting the EU region has now been resolved.
Nov 26, 06:50 PST

Update - Our team is continuing to work on the fix, and we appreciate your patience as we move this forward.
Nov 26, 06:03 PST

Identified - Our team is currently working on the necessary remediation steps. While the process may take some time to complete, we’ll continue to share updates throughout the day to keep you informed.
Nov 26, 04:04 PST

Investigating - We are currently investigating an issue impacting a subset of customers across all regions, where some users are unable to obtain access tokens required for integration runs using the TIME-to-CDS-connector. The issue began around 12:00pm UTC on 25 November 2025.

Our engineering team has identified the root cause and is actively working to resolve the problem. We will provide updates as more information becomes available.
Nov 26, 03:45 PST

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

Infrastructure Maintenance - US/CA/EU

Completed - The scheduled maintenance has been completed.
Nov 22, 18:56 PST

Update - Scheduled maintenance is still in progress. We anticipate an additional ~120 minutes until completion. We apologize for any inconvenience.
Nov 22, 14:19 PST

Update - Scheduled maintenance is still in progress. We anticipate an additional ~120 minutes until completion.
Nov 22, 12:04 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 08:00 PST

Nov 21, 2025

Infrastructure Maintenance - AP

Completed - The scheduled maintenance has been completed.
Nov 21, 08:22 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 05:00 PST

Nov 20, 2025

No incidents reported.

Nov 19, 2025

IDM - Emergency Maintenance - US/EU/CA/AE

Completed - The scheduled maintenance has been completed.
Nov 19, 08:13 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 07:00 PST

Scheduled - SERVICE IMPACT
The service will be unavailable for approximately 5 minutes during the 60 minute maintenance window. Some users may be logged out during the maintenance period, but they will be able to log back in after the short interruption of service. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE CONTENT
- This brief maintenance includes a minor defect fix.

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Nov 18, 13:03 PST

IDM - Emergency Maintenance - AP

Completed - The scheduled maintenance has been completed.
Nov 19, 06:03 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 06:00 PST

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

DataCortex Infrastructure Maintenance - EU

Completed - The scheduled maintenance has been completed.
Nov 16, 01:01 PST

Update - Scheduled maintenance is still in process. Our estimates put completion within 4 hours.
Nov 15, 15:54 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 10:01 PST

Scheduled - SERVICE IMPACT 
DataCortex services may become unavailable or experience interruptions during the 6-hour maintenance window.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Backup and restoration of data provider database subset.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Nov 12, 08:23 PST

Nov 15, 2025

Intapp Release 2511 - US/CA/EU/AE

Completed - The scheduled maintenance has been completed.
Nov 15, 13:38 PST

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 15, 13:29 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 08:00 PST

Scheduled - This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time, Billstream

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes. Additionally, some connections could be dropped or may not receive a response from the service for short periods during the maintenance window.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The release will include new features, defect fixes and minor improvements for all the listed products.

To learn more about the content of this release, please review the New Features Guides and/or Release Notes on the Intapp Documentation Portal.
Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Oct 24, 13:52 PDT

Nov 14, 2025

Intapp Release 2511 - AP

Completed - The scheduled maintenance has been completed.
Nov 14, 09:21 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 05:01 PST

Scheduled - This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes. Additionally, some connections could be dropped or may not receive a response from the service for short periods during the maintenance window.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The release will include new features, defect fixes and minor improvements for all the listed products.

To learn more about the content of this release, please review the New Features Guides and/or Release Notes on the Intapp Documentation Portal.
Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Oct 24, 12:02 PDT

Intapp DealCloud Degradation of Service US

Resolved - We have resolved the incident.
Nov 14, 07:49 PST

Investigating - We are currently experiencing a degradation of service. Our teams are currently investigating.
Nov 14, 07:49 PST

DealCloud 2511 - US/CA/AP - Preview Sandbox

Completed - The scheduled maintenance has been completed.
Nov 14, 01:42 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 23:00 PST

Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4 hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements

To learn more about the content of this update, please review the release notes that will be posted to the Intapp Documentation Portal two days before the release.

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Oct 21, 11:28 PDT

Nov 13, 2025

DealCloud 2511 - EU/AE - Preview Sandbox

Completed - The scheduled maintenance has been completed.
Nov 13, 12:48 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 11:00 PST

Nov 12, 2025

No incidents reported.

All Systems Operational

About This Site

Scheduled Maintenance

Time Release 2512 – EU – Sandbox Nov 27, 2025 11:00-13:00 PST

Infrastructure Maintenance - EU - Sandbox Nov 27, 2025 11:00-15:00 PST

Walls Release 2512 – EU Sandbox Nov 27, 2025 11:00-13:00 PST

Risk/Flow Release 2512 – EU Sandbox Nov 27, 2025 11:00-15:00 PST

Risk/Flow Release 2512 – US/CA/AP Sandbox Nov 27, 2025 23:00 - Nov 28, 2025 03:00 PST

Infrastructure Maintenance - US - Sandbox Nov 27, 2025 23:00 - Nov 28, 2025 03:00 PST

Time Release 2512 – US/CA/AP – Sandbox Nov 27, 2025 23:00 - Nov 28, 2025 01:00 PST

Walls Release 2512 – US/CA/AP Sandbox Nov 27, 2025 23:00 - Nov 28, 2025 03:00 PST

Intapp Release 2512 - AP Dec 12, 2025 05:00-09:00 PST

Intapp Release 2512 - US/CA/EU/AE Dec 13, 2025 08:00-12:00 PST

Past Incidents

Time Release 2512 – EU – Sandbox Nov `27`, `2025` `11:00`-`13:00` PST

Infrastructure Maintenance - EU - Sandbox Nov `27`, `2025` `11:00`-`15:00` PST

Walls Release 2512 – EU Sandbox Nov `27`, `2025` `11:00`-`13:00` PST

Risk/Flow Release 2512 – EU Sandbox Nov `27`, `2025` `11:00`-`15:00` PST

Risk/Flow Release 2512 – US/CA/AP Sandbox Nov `27`, `2025` `23:00` - Nov `28`, `2025` `03:00` PST

Infrastructure Maintenance - US - Sandbox Nov `27`, `2025` `23:00` - Nov `28`, `2025` `03:00` PST

Time Release 2512 – US/CA/AP – Sandbox Nov `27`, `2025` `23:00` - Nov `28`, `2025` `01:00` PST

Walls Release 2512 – US/CA/AP Sandbox Nov `27`, `2025` `23:00` - Nov `28`, `2025` `03:00` PST

Intapp Release 2512 - AP Dec `12`, `2025` `05:00`-`09:00` PST

Intapp Release 2512 - US/CA/EU/AE Dec `13`, `2025` `08:00`-`12:00` PST