Intapp Intake, Conflicts and Terms Service Outage [Canada]
Monitoring - A fix has been implemented, and we are actively monitoring the systems to ensure stability.
Feb 18, 2025 - 11:32 PST
Investigating - We are currently experiencing a service outage affecting our Intapp Intake, Conflicts and Terms solutions in the Canada region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Feb 18, 2025 - 11:27 PST

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

EU Operational
DealCloud EU1 Operational
DealCloud PS EU1 Operational
DealCloud Data Connector EU1 Operational
Risk/Flow EU1 Operational
Walls EU1 Operational
Flow EU1 Operational
Time EU1 Operational
Billstream EU1 Operational
Pricing EU Operational
Collaboration EU1 Operational
Intapp Integration Service (IIS) EU1 Operational
Experience EU Operational
Relationships EU Operational
Employee Compliance EU1 Operational
US Operational
DealCloud US1 Operational
DealCloud US3 Operational
DealCloud US4 Operational
DealCloud US5 Operational
DealCloud PS US1 Operational
DealCloud Data Connector US1 Operational
Risk/Flow US1 Operational
Walls US1 Operational
Flow US1 Operational
Time US1 Operational
Billstream US1 Operational
Pricing US Operational
Intapp Integration Service (IIS) US1 Operational
Experience US Operational
Relationships US Operational
AP Operational
DealCloud AP1 Operational
DealCloud PS AP1 Operational
DealCloud Data Connector AP1 Operational
Risk/Flow AP1 Operational
Walls AP1 Operational
Time AP1 Operational
Pricing AP Operational
Collaboration AP1 Operational
Intapp Integration Service (IIS) AP1 Operational
Relationships AP Operational
CA Operational
DealCloud PS CA1 Operational
Risk/Flow CA1 Operational
Walls CA1 Operational
Flow CA1 Operational
Time CA1 Operational
Intapp Integration Service (IIS) CA1 Operational
AE Operational
DealCloud AE1 Operational
DealCloud Data Connector AE1 Operational
EU: Non-Production Operational
DealCloud EU - Preview Sandbox Operational
EU DealCloud - Sandbox Operational
DealCloud PS EU - Preview Sandbox Operational
DealCloud Data Connector EU1 - Sandbox Operational
Risk/Flow EU1 - Sandbox Operational
Walls EU1 - Sandbox Operational
Flow EU1 - Sandbox Operational
Time EU1 - Sandbox Operational
Experience EU - Sandbox Operational
Collaboration EU1 - Preview Sandbox Operational
Billstream EU1 - Sandbox Operational
US: Non-Production Operational
DealCloud US - Preview Sandbox Operational
US DealCloud - Sandbox Operational
DealCloud PS US - Preview Sandbox Operational
DealCloud Data Connector US1 - Sandbox Operational
Risk/Flow US1 - Sandbox Operational
Walls US1 - Sandbox Operational
Flow US1 - Sandbox Operational
Time US1 - Sandbox Operational
Experience US - Sandbox Operational
Billstream US1 - Sandbox Operational
AP: Non-Production Operational
DealCloud AP - Preview Sandbox Operational
DealCloud PS AP - Preview Sandbox Operational
DealCloud Data Connector AP1 - Sandbox Operational
Risk/Flow AP1 - Sandbox Operational
Walls AP1 - Sandbox Operational
Time AP1 - Sandbox Operational
Billstream AP1 - Sandbox Operational
CA: Non-Production Operational
DealCloud PS CA - Preview Sandbox Operational
Risk/Flow CA1 - Sandbox Operational
Walls CA1 - Sandbox Operational
Flow CA1 - Sandbox Operational
Time CA1 - Sandbox Operational
AE: Non-Production Operational
DealCloud AE - Preview Sandbox Operational
DealCloud Data Connector AE1 - Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Intapp Collaboration 2502 Feb 20, 2025 02:00-06:00 PST
SERVICE IMPACT

There will be no downtime associated with this release. However, some work may be queued temporarily during the maintenance window. The maintenance start will be announced via the status site.

RELEASE CONTENT

We will be updating the production environment with the latest release of Intapp Collaboration.

To learn more about the content of this release, please review the New Features Guide on the Support Portal at the link below.
Intapp Support Portal

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Posted on Jan 30, 2025 - 15:40 PST
Infrastructure Maintenance - AP Feb 21, 2025 05:00-09:00 PST
SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jan 31, 2025 - 11:06 PST
Infrastructure Maintenance - US/CA/EU/AE Feb 22, 2025 08:00-12:00 PST
SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jan 31, 2025 - 11:12 PST
Experience Release 2025.1.1 – US/EU Feb 22, 2025 08:00-12:00 PST
SERVICE IMPACT
Please communicate to your users that there will be a downtime at some point during the maintenance window. The service may be unavailable for up to 60 minutes and this can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes until the maintenance is completed.

RELEASE CONTENT
The release includes several enhancements and defect fixes.

For more information on the content of this release, please review the release notes on the Support portal at the link below:
Intapp Experience Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Feb 07, 2025 - 18:05 PST
Past Incidents
Feb 18, 2025
Intapp DealCloud Degradation of Service EU
Resolved - The issue has been resolved. All services are operating as normal.
Feb 18, 06:49 PST
Investigating - We experienced a temporary service degradation affecting the DealCloud solution in the EU region between 12:00 PM – 12:30 PM (GMT). Service has since been fully restored, and our team is actively investigating the root cause. We will provide further updates as more information becomes available.
Feb 18, 04:43 PST
Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025
DealCloud Maintenance - US - Preview Sandbox
Completed - The scheduled maintenance has been completed.
Feb 15, 17:59 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 08:10 PST
Scheduled - SERVICE IMPACT
The service will be unavailable during the 12 hour maintenance window. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
The Operations Team will be conducting database maintenance to ensure optimal performance of the application.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jan 22, 13:56 PST
DealCloud Update 2502 - All Regions - PROD
Completed - The scheduled maintenance has been completed.
Feb 15, 13:39 PST
Update - Update: The maintenance window will require an additional 4 hours to complete. Our team is working diligently to ensure everything is back up and running as soon as possible.
Feb 15, 12:24 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 08:01 PST
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the four-hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
The 2502 release introduces over 90 features and enhancements designed to elevate your experience and deliver greater value to your users. This includes AI Prompt Studio for Intapp Assist, which gives you more control over the prompts for generation and summarization capabilities for highly contextualized results. Additionally, a new, improved search provides more accurate results, and integration with Cherre residential real estate data empowers deeper insights for identifying potential acquisitions and comps.

To learn more about the content of this release, please review the New Features Guide that will be posted to the Support Portal and DealCloud University the day before the update.
DealCloud New Features Guide

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Feb 11, 11:39 PST
DealCloud Data Connector Maintenance - US/EU/AP/AE
Completed - The scheduled maintenance has been completed.
Feb 15, 11:38 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 08:01 PST
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, during the maintenance window, users may experience delays of up to four hours in data synchronization between the DealCloud and Snowflake databases. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes infrastructure improvements and defect fixes.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Feb 3, 10:28 PST
Infrastructure Maintenance - US/CA/EU/AE sandbox
Completed - The scheduled maintenance has been completed.
Feb 15, 11:19 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 08:01 PST
Scheduled - SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems for sandbox environments

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Feb 4, 09:49 PST
Time Release 2502 – US/CA/EU
Completed - The scheduled maintenance has been completed.
Feb 15, 10:08 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 08:01 PST
Scheduled - SERVICE IMPACT 
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jan 27, 10:54 PST
Billstream Release 2502 – US
Completed - The scheduled maintenance has been completed.
Feb 15, 09:51 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 08:01 PST
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. During the upgrade users may have synchronization and login errors. Do not perform any large data imports or changes during the maintenance window.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal at the link below.
Billstream Release Notes

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Jan 24, 14:16 PST
Tech Foundation Services Maintenance – EU
Completed - The scheduled maintenance has been completed.
Feb 15, 09:17 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 08:01 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 24, 14:00 PST
Scheduled - SERVICE IMPACT
The services listed below will be impacted during the maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

- Customer action required: None
- Usage Impact:
IDM will be unavailable for up to 30 minutes
IIS processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

MAINTENANCE CONTENT
- IDM general infrastructure improvements
- IIS: Atom Cloud infrastructure improvements

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Jan 24, 13:56 PST
Tech Foundation Services Maintenance – CA US CMNO
Completed - The scheduled maintenance has been completed.
Feb 15, 09:17 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 08:01 PST
Scheduled - SERVICE IMPACT
The services listed below will be impacted during the maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

- Customer action required: None
- Usage Impact:
IIS processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.


MAINTENANCE CONTENT
- IDM general infrastructure improvements
- IIS: Atom Cloud infrastructure improvements

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Jan 24, 14:02 PST
Walls Release 2502 – US/CA/EU
Completed - The scheduled maintenance has been completed.
Feb 15, 08:57 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 08:01 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 30, 09:54 PST
Update - Updated release content.
Jan 30, 09:52 PST
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2502 release contains enhancements to Team Manager, Insiders, the API, and the Generic, SharePoint V2, iManage, and FileShare extensions. The release also includes defect fixes for the Intapp Walls Cloud application, Insiders, and the API.

For the complete list of enhancements and defect fixes, see the Intapp Walls Cloud 2502 Release Notes on the Support Portal:

Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jan 23, 14:10 PST
Risk/Flow Release 2502 – US/CA/EU
Completed - The scheduled maintenance has been completed.
Feb 15, 08:37 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 08:01 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 10, 14:47 PST
Update - Please communicate to your users that there will be a downtime for the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed.
Jan 30, 13:44 PST
Scheduled - SERVICE IMPACT
Please communicate to your users that there will be a downtime for the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2502 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. The Intake and Flow releases includes enhancements to Data Sets and application performance. The Conflicts release includes the new MergePartyAction event type, the ability to unlink a corporate tree from the Party Search Profile, and an user-interface refresh for Assisted Conflicts. The Terms release includes API enhancements, Billstream enforcement, improved application performance, and enhancements to Terms Tasks. All releases include enhancements for API and CDS, as well as bug fixes.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes on the Support Portal following the links below:

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Feb 15, 08:00 PST
Feb 14, 2025
Walls Release 2502 – AP
Completed - The scheduled maintenance has been completed.
Feb 14, 09:33 PST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 14, 09:14 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 05:00 PST
Update - Updated release content.
Jan 30, 09:51 PST
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2502 release contains enhancements to Team Manager, Insiders, the API, and the Generic, SharePoint V2, iManage, and FileShare extensions. The release also includes defect fixes for the Intapp Walls Cloud application, Insiders, and the API.

For the complete list of enhancements and defect fixes, see the Intapp Walls Cloud 2502 Release Notes on the Support Portal:
Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jan 23, 14:11 PST
Risk/Flow Release 2502 – AP
Completed - The scheduled maintenance has been completed.
Feb 14, 09:14 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 05:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 10, 14:48 PST
Update - Updated release content.
Feb 10, 14:46 PST
Update - Please communicate to your users that there will be a downtime for the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed.
Jan 30, 13:43 PST
Scheduled - SERVICE IMPACT
Please communicate to your users that there will be a downtime for the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed.

RELEASE CONTENT
The 2502 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. The Intake and Flow releases includes enhancements to Data Sets and application performance. The Conflicts release includes the new MergePartyAction event type, the ability to unlink a corporate tree from the Party Search Profile, and an user-interface refresh for Assisted Conflicts. The Terms release includes API enhancements, Billstream enforcement, improved application performance, and enhancements to Terms Tasks. All releases include enhancements for API and CDS, as well as bug fixes.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes on the Support Portal following the links below:

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Feb 14, 05:00 PST
Infrastructure Maintenance - AP Sandbox
Completed - The scheduled maintenance has been completed.
Feb 14, 08:24 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 05:00 PST
Scheduled - SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems for preview sandbox environments

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Feb 4, 09:30 PST
Time Release 2502 – AP
Completed - The scheduled maintenance has been completed.
Feb 14, 07:03 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 05:00 PST
Scheduled - SERVICE IMPACT 
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jan 27, 10:52 PST
Tech Foundation Services Maintenance - AP
Completed - The scheduled maintenance has been completed.
Feb 14, 07:02 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 05:00 PST
Scheduled - SERVICE IMPACT
The services listed below will be impacted during the maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Customer action required: None

Usage impact:
- IDM will be unavailable for up to 30 minutes
- IIS Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

MAINTENANCE CONTENT
- IDM general infrastructure improvements
- IIS: Atom Cloud infrastructure improvements

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Jan 24, 14:03 PST
DealCloud 2502 - US/CA/AP - Preview Sandbox
Completed - The scheduled maintenance has been completed.
Feb 14, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 23:00 PST
Scheduled - SERVICE IMPACT
There will be an update to the Preview Sandbox sites during this maintenance window, however, there is no expected downtime. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements

To learn more about the content of this update, please review the release notes that will be posted to the Support Portal and DealCloud University on the day of the update.
DealCloud Release Notes
DealCloud Legal Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Feb 13, 08:48 PST
Feb 13, 2025
Experience Release 2025.1.1 - US - Sandbox
Completed - The scheduled maintenance has been completed.
Feb 13, 23:46 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 23:03 PST
Scheduled - SERVICE IMPACT
Please communicate to your users that there will be a downtime at some point during the maintenance window. The service may be unavailable for up to 60 minutes and this can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The release includes several enhancements and defect fixes.

For more information on the content of this release, please review the release notes on the Support portal at the link below:
Intapp Experience Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Feb 7, 18:00 PST
Intapp Risk Degradation of Service US
Resolved - This incident has been resolved.
Feb 13, 15:07 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 13, 14:00 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 13, 13:58 PST
Investigating - We are currently experiencing a service degradation affecting our Risk (Intake and Conflicts) solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Feb 13, 13:15 PST
DealCloud 2502 - EU/AE - Preview Sandbox
Completed - The scheduled maintenance has been completed.
Feb 13, 14:13 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 11:33 PST
Scheduled - SERVICE IMPACT
There will be an update to the Preview Sandbox sites during this maintenance window, however, there is no expected downtime. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements

To learn more about the content of this update, please review the release notes that will be posted to the Support Portal and DealCloud University on the day of the update.
DealCloud Release Notes
DealCloud Legal Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Feb 13, 08:47 PST
Experience Release 2025.1.1 - EU - Sandbox
Completed - The scheduled maintenance has been completed.
Feb 13, 11:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 11:00 PST
Scheduled - SERVICE IMPACT
Please communicate to your users that there will be a downtime at some point during the maintenance window. The service may be unavailable for up to 60 minutes and this can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The release includes several enhancements and defect fixes.

For more information on the content of this release, please review the release notes on the Support portal at the link below:
Intapp Experience Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Feb 7, 17:57 PST
Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025
Intapp DealCloud Partial Service Outage EU
Resolved - The issue has been resolved. All services are operating as normal.
Feb 10, 05:33 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 10, 05:04 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 10, 04:34 PST
Investigating - We are currently experiencing a partial outage affecting our DealCloud solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available. During this period you may experience issues with templates.
Feb 10, 04:29 PST
Feb 9, 2025

No incidents reported.

Feb 8, 2025
DealCloud Maintenance - EU/AP/CA - PROD
Completed - The scheduled maintenance has been completed.
Feb 8, 08:19 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 08:01 PST
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the four-hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements.

To learn more about the content of this update, please review the release notes that will be posted to the Support Portal and DealCloud University the day before the update.
DealCloud Release Notes
DealCloud Legal Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Feb 4, 13:34 PST
Feb 7, 2025

No incidents reported.

Feb 6, 2025
Intapp Reporting Service Outage EU
Resolved - We have resolved the incident. Services are now fully restored.
Feb 6, 23:49 PST
Identified - We have identified the issue and are working on a resolution.
Further updates will be posted shortly.
Feb 6, 23:47 PST
Investigating - We are currently experiencing a service outage affecting multiple solutions using our Reporting Service in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Feb 6, 23:27 PST
Feb 5, 2025
Intapp CDS Platform Degradation of Service EU
Resolved - This incident has now been resolved.
Feb 5, 08:11 PST
Monitoring - A fix has been implemented and we can confirm that the CDS portal is restored to a stable state. We will continue to monitor the results and inform you of any further updates.
Feb 5, 07:17 PST
Identified - The issue has been identified and a fix is being implemented. We aim to have an updated on the outcome of this within the next 30 minutes.
Feb 5, 07:06 PST
Update - We are continuing to investigate this issue.
Feb 5, 07:01 PST
Investigating - We are currently experiencing a service degradation affecting our CDS Platform solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Feb 5, 06:57 PST
Feb 4, 2025

No incidents reported.

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