All Systems Operational

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

EU Operational
DealCloud EU1 Operational
DealCloud PS EU1 Operational
DealCloud Data Connector EU1 Operational
Risk/Flow EU1 Operational
Walls EU1 Operational
Flow EU1 Operational
Employee Compliance EU1 Operational
Time EU1 Operational
Billstream EU1 Operational
Pricing EU Operational
Collaboration EU1 Operational
Intapp Integration Service (IIS) EU1 Operational
Experience EU Operational
US Operational
DealCloud US1 Operational
DealCloud US3 Operational
DealCloud US4 Operational
DealCloud US5 Operational
DealCloud US6 Operational
DealCloud PS US1 Operational
DealCloud Data Connector US1 Operational
Risk/Flow US1 Operational
Walls US1 Operational
Flow US1 Operational
Employee Compliance US1 Operational
Time US1 Operational
Billstream US1 Operational
Pricing US Operational
Intapp Integration Service (IIS) US1 Operational
Experience US Operational
AP Operational
DealCloud AP1 Operational
DealCloud PS AP1 Operational
DealCloud Data Connector AP1 Operational
Risk/Flow AP1 Operational
Walls AP1 Operational
Time AP1 Operational
Pricing AP Operational
Collaboration AP1 Operational
Intapp Integration Service (IIS) AP1 Operational
CA Operational
DealCloud PS CA1 Operational
Risk/Flow CA1 Operational
Walls CA1 Operational
Flow CA1 Operational
Time CA1 Operational
Intapp Integration Service (IIS) CA1 Operational
AE Operational
DealCloud AE1 Operational
DealCloud Data Connector AE1 Operational
EU: Non-Production Operational
DealCloud EU - Preview Sandbox Operational
EU DealCloud - Sandbox Operational
DealCloud PS EU - Preview Sandbox Operational
DealCloud Data Connector EU1 - Sandbox Operational
Risk/Flow EU1 - Sandbox Operational
Walls EU1 - Sandbox Operational
Flow EU1 - Sandbox Operational
Employee Compliance EU1 - Sandbox Operational
Time EU1 - Sandbox Operational
Experience EU - Sandbox Operational
Collaboration EU1 - Preview Sandbox Operational
Billstream EU1 - Sandbox Operational
US: Non-Production Operational
DealCloud US - Preview Sandbox Operational
US DealCloud - Sandbox Operational
DealCloud PS US - Preview Sandbox Operational
DealCloud Data Connector US1 - Sandbox Operational
Risk/Flow US1 - Sandbox Operational
Walls US1 - Sandbox Operational
Flow US1 - Sandbox Operational
Employee Compliance US1 - Sandbox Operational
Time US1 - Sandbox Operational
Experience US - Sandbox Operational
Billstream US1 - Sandbox Operational
AP: Non-Production Operational
DealCloud AP - Preview Sandbox Operational
DealCloud PS AP - Preview Sandbox Operational
DealCloud Data Connector AP1 - Sandbox Operational
Risk/Flow AP1 - Sandbox Operational
Walls AP1 - Sandbox Operational
Time AP1 - Sandbox Operational
Billstream AP1 - Sandbox Operational
CA: Non-Production Operational
DealCloud PS CA - Preview Sandbox Operational
Risk/Flow CA1 - Sandbox Operational
Walls CA1 - Sandbox Operational
Flow CA1 - Sandbox Operational
Time CA1 - Sandbox Operational
AE: Non-Production Operational
DealCloud AE - Preview Sandbox Operational
DealCloud Data Connector AE1 - Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Infrastructure Maintenance - AP Nov 21, 2025 05:00-09:00 PST

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Oct 31, 2025 - 15:13 PDT

Infrastructure Maintenance - US/CA/EU Nov 22, 2025 08:00-12:00 PST

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Oct 31, 2025 - 15:15 PDT

Infrastructure Maintenance - EU - Sandbox Nov 27, 2025 11:00-15:00 PST

Update - We will be undergoing scheduled maintenance during this time.
Nov 12, 2025 - 11:38 PST
Scheduled - SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Nov 12, 2025 - 07:16 PST

Infrastructure Maintenance - US - Sandbox Nov 27, 2025 23:00 - Nov 28, 2025 03:00 PST

Update - We will be undergoing scheduled maintenance during this time.
Nov 12, 2025 - 11:42 PST
Scheduled - SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Nov 12, 2025 - 07:15 PST
Nov 16, 2025
DataCortex Infrastructure Maintenance - EU
Completed - The scheduled maintenance has been completed.
Nov 16, 01:01 PST
Update - Scheduled maintenance is still in process. Our estimates put completion within 4 hours.
Nov 15, 15:54 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 10:01 PST
Scheduled - SERVICE IMPACT 
DataCortex services may become unavailable or experience interruptions during the 6-hour maintenance window.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Backup and restoration of data provider database subset.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Nov 12, 08:23 PST
Nov 15, 2025
Intapp Release 2511 - US/CA/EU/AE
Completed - The scheduled maintenance has been completed.
Nov 15, 13:38 PST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 15, 13:29 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 08:00 PST
Scheduled - This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time, Billstream

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes. Additionally, some connections could be dropped or may not receive a response from the service for short periods during the maintenance window.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The release will include new features, defect fixes and minor improvements for all the listed products.

To learn more about the content of this release, please review the New Features Guides and/or Release Notes on the Intapp Documentation Portal.
Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Oct 24, 13:52 PDT
Nov 14, 2025
Intapp Release 2511 - AP
Completed - The scheduled maintenance has been completed.
Nov 14, 09:21 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 05:01 PST
Scheduled - This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes. Additionally, some connections could be dropped or may not receive a response from the service for short periods during the maintenance window.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The release will include new features, defect fixes and minor improvements for all the listed products.

To learn more about the content of this release, please review the New Features Guides and/or Release Notes on the Intapp Documentation Portal.
Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Oct 24, 12:02 PDT
Intapp DealCloud Degradation of Service US
Resolved - We have resolved the incident.
Nov 14, 07:49 PST
Investigating - We are currently experiencing a degradation of service. Our teams are currently investigating.
Nov 14, 07:49 PST
DealCloud 2511 - US/CA/AP - Preview Sandbox
Completed - The scheduled maintenance has been completed.
Nov 14, 01:42 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 23:00 PST
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4 hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements

To learn more about the content of this update, please review the release notes that will be posted to the Intapp Documentation Portal two days before the release.

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Oct 21, 11:28 PDT
Nov 13, 2025
DealCloud 2511 - EU/AE - Preview Sandbox
Completed - The scheduled maintenance has been completed.
Nov 13, 12:48 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 11:00 PST
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4 hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements

To learn more about the content of this update, please review the release notes that will be posted to the Intapp Documentation Portal two days before the release.

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Oct 21, 11:27 PDT
Nov 12, 2025

No incidents reported.

Nov 11, 2025
Emergency Maintenance - DealCloud US Production
Completed - The scheduled maintenance has been completed.
Nov 11, 00:23 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 00:15 PST
Scheduled - SERVICE IMPACT
The service will be unavailable for approximately 5 minutes during the 60 minute maintenance window. Some users may be logged out during the maintenance period, but they will be able to log back in after the short interruption of service. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
This brief maintenance is to allow our Operations Team to scale up one of the database servers to ensure optimal performance of the applications.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Nov 10, 09:53 PST
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
Emergency Maintenance - DealCloud US - Sandbox
Completed - The scheduled maintenance has been completed.
Nov 7, 02:56 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 01:01 PST
Scheduled - SERVICE IMPACT
The service will be unavailable for approximately 10 minutes during the 120 minute maintenance window. Some users may be logged out during the maintenance period, but they will be able to log back in after the short interruption of service. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
This brief maintenance is to allow our Operations Team to upgrade the database servers to ensure optimal performance of the applications.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Nov 4, 17:32 PST
Nov 6, 2025
Emergency Maintenance - DealCloud EU/AE - Preview Sandbox
Completed - The scheduled maintenance has been completed.
Nov 6, 12:37 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 11:00 PST
Scheduled - SERVICE IMPACT
The service will be unavailable for approximately 10 minutes during the 120 minute maintenance window. Some users may be logged out during the maintenance period, but they will be able to log back in after the short interruption of service. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
This brief maintenance is to allow our Operations Team to upgrade the database servers to ensure optimal performance of the applications.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Nov 4, 17:30 PST
Nov 5, 2025
Intapp Time, Risk, DealCloud Service Outage in EU Region
Resolved - We experienced sporadic brief outages from 17:05 to 17:27 UTC across multiple products, including Time, Risk and DealCloud. The systems have recovered, and operation is returned to normal.
Nov 5, 09:15 PST
Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

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