All Systems Operational

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

EU Operational
DealCloud EU1 Operational
DealCloud PS EU1 Operational
DealCloud Data Connector EU1 Operational
Risk/Flow EU1 Operational
Walls EU1 Operational
Flow EU1 Operational
Employee Compliance EU1 Operational
Time EU1 Operational
Billstream EU1 Operational
Pricing EU Operational
Collaboration EU1 Operational
Intapp Integration Service (IIS) EU1 Operational
Experience EU Operational
US Operational
DealCloud US1 Operational
DealCloud US3 Operational
DealCloud US4 Operational
DealCloud US5 Operational
DealCloud US6 Operational
DealCloud PS US1 Operational
DealCloud Data Connector US1 Operational
Risk/Flow US1 Operational
Walls US1 Operational
Flow US1 Operational
Employee Compliance US1 Operational
Time US1 Operational
Billstream US1 Operational
Pricing US Operational
Intapp Integration Service (IIS) US1 Operational
Experience US Operational
AP Operational
DealCloud AP1 Operational
DealCloud PS AP1 Operational
DealCloud Data Connector AP1 Operational
Risk/Flow AP1 Operational
Walls AP1 Operational
Time AP1 Operational
Pricing AP Operational
Collaboration AP1 Operational
Intapp Integration Service (IIS) AP1 Operational
CA Operational
DealCloud PS CA1 Operational
Risk/Flow CA1 Operational
Walls CA1 Operational
Flow CA1 Operational
Time CA1 Operational
Intapp Integration Service (IIS) CA1 Operational
AE Operational
DealCloud AE1 Operational
DealCloud Data Connector AE1 Operational
EU: Non-Production Operational
DealCloud EU - Preview Sandbox Operational
EU DealCloud - Sandbox Operational
DealCloud PS EU - Preview Sandbox Operational
DealCloud Data Connector EU1 - Sandbox Operational
Risk/Flow EU1 - Sandbox Operational
Walls EU1 - Sandbox Operational
Flow EU1 - Sandbox Operational
Employee Compliance EU1 - Sandbox Operational
Time EU1 - Sandbox Operational
Experience EU - Sandbox Operational
Collaboration EU1 - Preview Sandbox Operational
Billstream EU1 - Sandbox Operational
US: Non-Production Operational
DealCloud US - Preview Sandbox Operational
US DealCloud - Sandbox Operational
DealCloud PS US - Preview Sandbox Operational
DealCloud Data Connector US1 - Sandbox Operational
Risk/Flow US1 - Sandbox Operational
Walls US1 - Sandbox Operational
Flow US1 - Sandbox Operational
Employee Compliance US1 - Sandbox Operational
Time US1 - Sandbox Operational
Experience US - Sandbox Operational
Billstream US1 - Sandbox Operational
AP: Non-Production Operational
DealCloud AP - Preview Sandbox Operational
DealCloud PS AP - Preview Sandbox Operational
DealCloud Data Connector AP1 - Sandbox Operational
Risk/Flow AP1 - Sandbox Operational
Walls AP1 - Sandbox Operational
Time AP1 - Sandbox Operational
Billstream AP1 - Sandbox Operational
CA: Non-Production Operational
DealCloud PS CA - Preview Sandbox Operational
Risk/Flow CA1 - Sandbox Operational
Walls CA1 - Sandbox Operational
Flow CA1 - Sandbox Operational
Time CA1 - Sandbox Operational
AE: Non-Production Operational
DealCloud AE - Preview Sandbox Operational
DealCloud Data Connector AE1 - Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

DealCloud 2511 - EU/AE - Preview Sandbox Oct 9, 2025 11:00 - Oct 10, 2025 11:00 PDT

SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 24 hour maintenance window. Please communicate this information to all users.

Data and configuration will be refreshed to match what is in production and any integrations or 3rd party configurations will also be impacted unless you have opted out. If you are on a dedicated database, you have the option to opt out of the data and configuration refresh. Please do so in your production environment by following the instructions found here.

RELEASE CONTENT
To learn more about the content of this release, please review the New Features Guide that will be posted to the Support Portal and DealCloud University two days before the update.
DealCloud New Features Guide

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Posted on Sep 23, 2025 - 14:01 PDT

DealCloud 2511 - US/CA/AP - Preview Sandbox Oct 9, 2025 23:00 - Oct 10, 2025 23:00 PDT

SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 24 hour maintenance window. Please communicate this information to all users.

Data and configuration will be refreshed to match what is in production and any integrations or 3rd party configurations will also be impacted unless you have opted out. If you are on a dedicated database, you have the option to opt out of the data and configuration refresh. Please do so in your production environment by following the instructions found here.

RELEASE CONTENT
To learn more about the content of this release, please review the New Features Guide that will be posted to the Support Portal and DealCloud University two days before the update.
DealCloud New Features Guide

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Posted on Sep 23, 2025 - 14:04 PDT

Intapp Release 2510 - AP Oct 10, 2025 05:00-09:00 PDT

This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements. For more information on the enhancements and defect fixes, please review the release notes at the link below.

Intapp Documentation Portal

Note: some release notes may only be available closer to the release date.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Sep 19, 2025 - 15:03 PDT

Intapp Release 2510 - US/CA/EU/AE Oct 11, 2025 08:00-12:00 PDT

This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements. For more information on the enhancements and defect fixes, please review the release notes at the link below.

Intapp Documentation Portal

Note: some release notes may only be available closer to the release date.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Sep 19, 2025 - 15:14 PDT

Infrastructure Maintenance - AP Oct 17, 2025 05:00-09:00 PDT

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Sep 26, 2025 - 10:55 PDT

Infrastructure Maintenance - US/CA/EU Oct 18, 2025 08:00-12:00 PDT

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Sep 26, 2025 - 10:57 PDT
Oct 5, 2025

No incidents reported today.

Oct 4, 2025
Emergency Maintenance - Risk/Flow EU1
Completed - The scheduled maintenance has been completed.
Oct 4, 08:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 08:10 PDT
Scheduled - SERVICE IMPACT
The service will be unavailable for approximately 5 minutes during the 120 minute maintenance window. Some users may be logged out during the maintenance period, but they will be able to log back in after the short interruption of service. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
This brief maintenance is to allow our Operations Team to scale up one of the database servers to ensure optimal performance of the applications.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Oct 3, 09:15 PDT
Oct 3, 2025
Intapp Risk and Flow Service Outage in APAC Region
Resolved - This incident has been resolved.
Oct 3, 13:38 PDT
Identified - Performance is improving, but not yet fully recovered. Upgrading from outage to degradation of service.
Oct 3, 12:58 PDT
Investigating - We are currently experiencing a service outage affecting our Risk (Intake, Conflicts, Terms) and Flow solution in the APAC region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Oct 3, 11:29 PDT
Intapp Sandbox Service Outage – Intake, Conflicts, Terms, Flow (APAC & Canada)
Resolved - Service has been fully restored. Users should now be able to log into the sandbox environment without issue.
Oct 3, 10:27 PDT
Investigating - We are currently experiencing a service outage impacting our Intake, Conflicts, Terms, Flow solutions in the (APAC & Canada) region. As a result, some users may be unable to log into the sandbox environment. Our team is actively investigating the issue and will provide updates as more information becomes available.
Oct 3, 10:10 PDT
Intapp Reporting Service 2510 - US/CA/AP - Sandbox
Completed - The scheduled maintenance has been completed.
Oct 3, 00:25 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 23:01 PDT
Scheduled - SERVICE IMPACT
The Intapp Reporting Service (IRS) will be unavailable, and users may be unable to login or interact with dashboards at anytime during the maintenance window. The impact can occur any time after the maintenance start is announced via the status site.

MAINTENANCE CONTENT
- Infrastructure enhancements

ADDITIONAL INFORMATION
- IRS is the reporting service used by most Intapp cloud applications. It powers in-product analytics and interactive dashboards across Intapp applications.
- If you have any questions, please contact Support@intapp.com.
Sep 24, 07:14 PDT
Oct 2, 2025
Intapp Reporting Service 2510 - EU - Sandbox
Completed - The scheduled maintenance has been completed.
Oct 2, 11:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 11:02 PDT
Scheduled - SERVICE IMPACT
The Intapp Reporting Service (IRS) will be unavailable, and users may be unable to login or interact with dashboards at anytime during the maintenance window. The impact can occur any time after the maintenance start is announced via the status site.

MAINTENANCE CONTENT
- Infrastructure enhancements

ADDITIONAL INFORMATION
- IRS is the reporting service used by most Intapp cloud applications. It powers in-product analytics and interactive dashboards across Intapp applications.
- If you have any questions, please contact Support@intapp.com.
Sep 24, 07:07 PDT
Oct 1, 2025

No incidents reported.

Sep 30, 2025
Intapp DealCloud Legal Outage of Service in US
Resolved - This incident has been resolved.
Sep 30, 16:18 PDT
Monitoring - Service has been restored, and we are monitoring performance for any additional issues.
Sep 30, 14:26 PDT
Identified - Sites are back up but performance is still degraded. The team is continuing to work on a resolution for this issue.
Sep 30, 14:16 PDT
Update - The system may experience a temporary outage while we continue to investigate the underlying issue.
Sep 30, 13:28 PDT
Investigating - We are currently experiencing a service degradation affecting our DealCloud legal solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Sep 30, 12:19 PDT
Intapp Conflicts Degradation of Service in Europe
Resolved - This incident has been resolved.
Sep 30, 10:38 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 09:59 PDT
Investigating - We are currently experiencing a service degradation affecting our Conflicts solution in the Europe region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Sep 30, 09:29 PDT
Sep 29, 2025
Intapp Open and Flow Sandbox Degradation of Service AP Region
Resolved - This incident has been resolved.
Sep 29, 15:08 PDT
Update - We are continuing to work on a fix for this issue. No further scheduled updates will be provided until there is new information.
Sep 26, 17:49 PDT
Update - We are continuing to work on a fix for this issue.
Sep 26, 13:51 PDT
Update - We are continuing to work on a fix for this issue.
Sep 26, 11:58 PDT
Identified - We have identified the issue and are working on a resolution.
Further updates will be posted shortly.
Sep 26, 10:54 PDT
Sep 28, 2025

No incidents reported.

Sep 27, 2025
Infrastructure Maintenance - US/CA/EU
Completed - The scheduled maintenance has been completed.
Sep 27, 18:39 PDT
Update - Scheduled maintenance is still in progress. We now estimate the maintenance will complete within approximately 90 minutes.
Sep 27, 15:35 PDT
Update - Scheduled maintenance is still in progress. We now estimate the maintenance will complete within approximately 3 hours.
Sep 27, 12:23 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 08:00 PDT
Scheduled - We have moved this maintenance a week later. Please note the new date.

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Aug 29, 10:39 PDT
Sep 26, 2025
Intapp Flow Service Outage EU - Sandbox
Resolved - We have resolved the incident.
Sep 26, 21:02 PDT
Monitoring - We have resolved the incident and will continue to monitor
Sep 26, 20:44 PDT
Identified - We have identified the issue and are working on a resolution.
Further updates will be posted shortly.
Sep 26, 20:43 PDT
Infrastructure Maintenance - AP
Completed - The scheduled maintenance has been completed.
Sep 26, 08:53 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 05:00 PDT
Scheduled - We have moved this maintenance a week later. Please note the new date.

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Sep 9, 16:30 PDT
Database Maintenance - DealCloud PS - US Sandbox
Completed - The scheduled maintenance has been completed.
Sep 26, 02:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 23:01 PDT
Scheduled - SERVICE IMPACT
The service will be unavailable for approximately 30 minutes during the maintenance window. Some users may be logged out during the maintenance period, but they will be able to log back in after the short interruption of service. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
This brief maintenance is to allow our Operations Team to upgrade the database servers to ensure optimal performance of the applications.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Sep 23, 17:34 PDT
Risk/Flow Release 2510 – US/CA/AP Sandbox
Completed - The scheduled maintenance has been completed.
Sep 26, 01:54 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 23:00 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2510 release includes bug fixes for Intake, Flow, Conflicts, and Terms. The Terms release includes user experience enhancements.

For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Sep 19, 15:39 PDT
Walls Release 2510 – US/CA/AP Sandbox
Completed - The scheduled maintenance has been completed.
Sep 26, 01:52 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 23:00 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2510 release includes the introduction of the Walls-DealCloud Policy Mapping Dashboard and enhancements to Insiders, the Walls API, and the Elite 3E Cloud and iManage Cloud extensions.

For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Sep 19, 15:43 PDT
Sep 25, 2025
Walls Release 2510 – EU Sandbox
Completed - The scheduled maintenance has been completed.
Sep 25, 13:14 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 12:58 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2510 release includes the introduction of the Walls-DealCloud Policy Mapping Dashboard and enhancements to Insiders, the Walls API, and the Elite 3E Cloud and iManage Cloud extensions.

For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Sep 19, 15:42 PDT
Risk/Flow Release 2510 – EU Sandbox
Completed - The scheduled maintenance has been completed.
Sep 25, 13:07 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 11:00 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2510 release includes bug fixes for Intake, Flow, Conflicts, and Terms. The Terms release includes user experience enhancements.

For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Sep 19, 15:38 PDT
Database Maintenance - DealCloud PS - EU Sandbox
Completed - The scheduled maintenance has been completed.
Sep 25, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 11:04 PDT
Scheduled - SERVICE IMPACT
The service will be unavailable for approximately 30 minutes during the maintenance window. Some users may be logged out during the maintenance period, but they will be able to log back in after the short interruption of service. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
This brief maintenance is to allow our Operations Team to upgrade the database servers to ensure optimal performance of the applications.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Sep 23, 17:32 PDT
Intapp DealCloud PS Production Degradation of Service (US)
Resolved - The issue has been resolved. All services are operating as normal.
Sep 25, 09:17 PDT
Monitoring - We have resolved the incident and service has been restored. We are monitoring to make sure the resolution is complete.
Sep 25, 08:22 PDT
Investigating - We are currently experiencing a degradation of service, and some users may not be able to log in. Our teams are currently investigating.
Sep 25, 08:07 PDT
Sep 24, 2025

No incidents reported.

Sep 23, 2025

No incidents reported.

Sep 22, 2025
Boomi Cloud Degradation - Platform UI and Public API
Resolved - The Boomi Enterprise Platform experienced degraded performance. A fix has been implemented, and the issue is now resolved. You can view the full update here: https://status.boomi.com/incidents/3297cp221wtd
Sep 22, 10:02 PDT
Sep 21, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage