All Systems Operational

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

EU Operational
DealCloud EU1 Operational
DealCloud PS EU1 Operational
DealCloud Data Connector EU1 Operational
Risk/Flow EU1 Operational
Walls EU1 Operational
Flow EU1 Operational
Time EU1 Operational
Billstream EU1 Operational
Pricing EU Operational
Collaboration EU1 Operational
Intapp Integration Service (IIS) EU1 Operational
Experience EU Operational
Employee Compliance EU1 Operational
US Operational
DealCloud US1 Operational
DealCloud US3 Operational
DealCloud US4 Operational
DealCloud US5 Operational
DealCloud US6 Operational
DealCloud PS US1 Operational
DealCloud Data Connector US1 Operational
Risk/Flow US1 Operational
Walls US1 Operational
Flow US1 Operational
Time US1 Operational
Billstream US1 Operational
Pricing US Operational
Intapp Integration Service (IIS) US1 Operational
Experience US Operational
AP Operational
DealCloud AP1 Operational
DealCloud PS AP1 Operational
DealCloud Data Connector AP1 Operational
Risk/Flow AP1 Operational
Walls AP1 Operational
Time AP1 Operational
Pricing AP Operational
Collaboration AP1 Operational
Intapp Integration Service (IIS) AP1 Operational
CA Operational
DealCloud PS CA1 Operational
Risk/Flow CA1 Operational
Walls CA1 Operational
Flow CA1 Operational
Time CA1 Operational
Intapp Integration Service (IIS) CA1 Operational
AE Operational
DealCloud AE1 Operational
DealCloud Data Connector AE1 Operational
EU: Non-Production Operational
DealCloud EU - Preview Sandbox Operational
EU DealCloud - Sandbox Operational
DealCloud PS EU - Preview Sandbox Operational
DealCloud Data Connector EU1 - Sandbox Operational
Risk/Flow EU1 - Sandbox Operational
Walls EU1 - Sandbox Operational
Flow EU1 - Sandbox Operational
Time EU1 - Sandbox Operational
Experience EU - Sandbox Operational
Collaboration EU1 - Preview Sandbox Operational
Billstream EU1 - Sandbox Operational
US: Non-Production Operational
DealCloud US - Preview Sandbox Operational
US DealCloud - Sandbox Operational
DealCloud PS US - Preview Sandbox Operational
DealCloud Data Connector US1 - Sandbox Operational
Risk/Flow US1 - Sandbox Operational
Walls US1 - Sandbox Operational
Flow US1 - Sandbox Operational
Time US1 - Sandbox Operational
Experience US - Sandbox Operational
Billstream US1 - Sandbox Operational
AP: Non-Production Operational
DealCloud AP - Preview Sandbox Operational
DealCloud PS AP - Preview Sandbox Operational
DealCloud Data Connector AP1 - Sandbox Operational
Risk/Flow AP1 - Sandbox Operational
Walls AP1 - Sandbox Operational
Time AP1 - Sandbox Operational
Billstream AP1 - Sandbox Operational
CA: Non-Production Operational
DealCloud PS CA - Preview Sandbox Operational
Risk/Flow CA1 - Sandbox Operational
Walls CA1 - Sandbox Operational
Flow CA1 - Sandbox Operational
Time CA1 - Sandbox Operational
AE: Non-Production Operational
DealCloud AE - Preview Sandbox Operational
DealCloud Data Connector AE1 - Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Collaboration 2506 - Preview Sandbox Jun 9, 2025 02:00-06:00 PDT

SERVICE IMPACT

There will be no downtime associated with this release. However, some work may be queued temporarily during the maintenance window. The maintenance start will be announced via the status site.

RELEASE CONTENT

We will be updating the preview environment with the latest release of Intapp Collaboration.

To learn more about the content of this release, please review the Release Notes that will be published on the day of the preview release.

Intapp Collaboration Documentation

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.

Posted on Jun 03, 2025 - 10:45 PDT

DealCloud 2506 - EU/AE - Preview Sandbox Jun 12, 2025 11:00-15:00 PDT

SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4 hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements

To learn more about the content of this update, please review the release notes that will be posted to the Support Portal and DealCloud University on the day of the update.
DealCloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.

Posted on Jun 04, 2025 - 09:33 PDT

DealCloud 2506 - US/CA/AP - Preview Sandbox Jun 12, 2025 23:00 - Jun 13, 2025 03:00 PDT

SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4 hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements

To learn more about the content of this update, please review the release notes that will be posted to the Support Portal and DealCloud University on the day of the update.
DealCloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.

Posted on Jun 04, 2025 - 09:36 PDT

Intapp Release 2506 - AP Jun 13, 2025 05:00-09:00 PDT

This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

If you missed the announcement regarding the consolidated release window, please reference the post on the Intapp Community.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime. Some users may be logged out during the release, but they will be able to log back in immediately:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime where the service may be partially or fully unavailable:
- DealCloud

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements. For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

Note: some release notes may only be available closer to the release date.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Posted on May 23, 2025 - 14:09 PDT

Intapp Release 2506 - US/CA/EU/AE Jun 14, 2025 08:00-12:00 PDT

This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

If you missed the announcement regarding the consolidated release window, please reference the post on the Intapp Community.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime. Some users may be logged out during the release, but they will be able to log back in immediately:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime where the service may be partially or fully unavailable:
- DealCloud

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements. For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

Note: some release notes may only be available closer to the release date.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Posted on May 23, 2025 - 14:28 PDT

Infrastructure Maintenance - AP Jun 20, 2025 05:00-09:00 PDT

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Posted on Jun 02, 2025 - 14:56 PDT

Infrastructure Maintenance - US/CA/EU Jun 21, 2025 08:00-12:00 PDT

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

Posted on Jun 02, 2025 - 15:06 PDT
Jun 6, 2025
Completed - We have encountered an issue with the release and will rollback the changes. We will schedule another maintenance window in the future to complete the changes.
Jun 6, 04:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 23:06 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, during the maintenance window, users may experience delays of up to four hours in data synchronization between the DealCloud and Snowflake databases. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes infrastructure improvements and defect fixes.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.

Jun 5, 09:35 PDT
Jun 5, 2025
Resolved - The issue has been resolved. All services are operating as normal.
Jun 5, 10:22 PDT
Update - We are continuing to experience a service degradation affecting our Underlying Service Infrastructure across the US, EU, CA, and AP Sandbox regions.

Clients may notice unstable API response times, including increased latency or timeouts between our Platform services and connected downstream products. As a result, certain components may experience delays in accessing data, particularly if that data is stored in CDS, IDM, or IDD.

Our engineering team is actively working to restore full service performance. We will provide further updates as more information becomes available.

Jun 5, 06:38 PDT
Update - We continue to experience a service degradation affecting the CDS Platform in the US|EU|CA|AP Sandbox region. Clients may experience unstable API response times, ranging from increased latency to timeouts between our CDS services and other downstream products. Components of said products could experience long delays in accessing information if that information is stored in CDS, IDM, or IDD.
Jun 4, 17:02 PDT
Update - Update - We are continuing to experience a service degradation affecting the CDS Platform in the US|EU|CA|AP Sandbox region. Clients may experience unstable API response times from increased latency to timeouts.

Our team is actively working on the issue, and we will share further updates as soon as more information is available.

Jun 4, 13:26 PDT
Update - We are continuing to experience a service degradation affecting the CDS Platform in the US|EU|CA|AP Sandbox region. Unfortunately, the previously planned fix scheduled for 12:00 PM EST will not be deployed at this time.

Our team is actively working on the issue, and we will share further updates as soon as more information is available.

Jun 4, 09:28 PDT
Update - We are continuing to experience a service degradation affecting the CDS Platform in the US|EU Sandbox region. Unfortunately, the previously planned fix scheduled for 12:00 PM EST will not be deployed at this time.

Our team is actively working on the issue, and we will share further updates as soon as more information is available.

Jun 4, 09:04 PDT
Update - We are currently experiencing a service degradation affecting the CDS Platform in the US Sandbox region. Our team has identified the root cause and is working on a targeted fix, which is scheduled for implementation by 12:00 PM EST on June 4th.

We will share further updates as they become available.

Jun 4, 04:37 PDT
Identified - We have identified the issue and will implement a fix by 12pm, EST Time, June 4th.
Jun 3, 14:59 PDT
Investigating - We are currently experiencing a service degradation affecting our Time solution in the US Sandbox region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Jun 3, 13:20 PDT
Jun 4, 2025
Jun 3, 2025
Jun 2, 2025
Resolved - We have resolved the incident.
Jun 2, 16:57 PDT
Update - We are continuing to monitor for any further issues.
Jun 2, 15:58 PDT
Monitoring - We have resolved the incident and are monitoring
Jun 2, 14:53 PDT
Update - We are continuing to investigate this issue.
Jun 2, 14:16 PDT
Investigating - We are currently experiencing a service degradation affecting some tenants of our Time solution in the US region.
Our team is actively investigating the cause, and we will provide updates as more information becomes available.

Jun 2, 13:16 PDT
Resolved - We have resolved the incident.
Jun 2, 14:52 PDT
Monitoring - We are currently aware of an issue with the Boomi Provider that is causing the Boomi Platform UI and Public API to be unavailable. This is a provider-side issue, and we are monitoring the situation closely.

We will share updates as soon as more information becomes available.

Jun 2, 07:36 PDT
Resolved - We have resolved the incident.
Jun 2, 12:23 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Further updates will be posted shortly.

Jun 2, 11:23 PDT
Update - We are continuing to investigate this issue.
Jun 2, 11:06 PDT
Investigating - We are currently experiencing a service degradation affecting some tenants of our Time solution in the US region.
Firms who are experiencing this degradation will receive a client error stating "An error was encountered while synchronizing working profiles"
Our team is actively investigating the cause, and we will provide updates as more information becomes available.

Jun 2, 10:09 PDT
Resolved - This incident has been resolved.
Jun 2, 06:48 PDT
Monitoring - The Boomi provider has corrected the issue and we are continuing to monitor for any additional problems.
Jun 2, 06:02 PDT
Investigating - We are currently aware of an issue with the Boomi Provider that is causing the Boomi Platform UI and Public API to be unavailable. This is a provider-side issue, and we are monitoring the situation closely.

We will share updates as soon as more information becomes available.

Jun 2, 05:47 PDT
Jun 1, 2025

No incidents reported.

May 31, 2025
Completed - The scheduled maintenance has been completed.
May 31, 12:09 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 08:00 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4 hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
As part of our ongoing commitment to improve our services, we will be updating inbound and outbound IP addresses used by DealCloud. Please be advised that this change will affect all connections to and from DealCloud across the Preview and Production environments. This maintenance window is specific to US production. Please refer to this community post for more details on timing and be sure to subscribe to the status page for real-time updates on this scheduled maintenance window.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.

May 20, 08:27 PDT
May 30, 2025
Resolved - This incident has been resolved.
May 30, 17:49 PDT
Monitoring - A fix has been implemented by the Boomi provider, and we are monitoring the results.
May 30, 16:37 PDT
Investigating - We are currently aware of a new issue with the Boomi Provider that is causing the Boomi Platform UI and Public API to be unavailable. This is a provider-side issue, and we are monitoring the situation closely. We will share updates as soon as more information becomes available.
May 30, 16:09 PDT
Monitoring - A fix has been implemented by the Boomi provider and we are monitoring the results.
May 30, 15:12 PDT
Investigating - We are currently aware of a new issue with the Boomi Provider that is causing the Boomi Platform UI and Public API to be unavailable. This is a provider-side issue, and we are monitoring the situation closely. We will share updates as soon as more information becomes available.
May 30, 14:58 PDT
Resolved - This incident has been resolved.
May 30, 14:18 PDT
Monitoring - The Boomi provider has corrected the issue and we are continuing to monitor for any additional problems.
May 30, 13:28 PDT
Investigating - We are currently aware of an issue with the Boomi Provider that is causing the Boomi Platform UI and Public API to be unavailable. This is a provider-side issue, and we are monitoring the situation closely.

We will share updates as soon as more information becomes available.

May 30, 12:55 PDT
Completed - The scheduled maintenance has been completed.
May 30, 03:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 23:05 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2506 release includes enhancements and bug fixes for Intake, Flow, Conflicts, and Terms. Intake and Flow include enhancements to notification template configuration. Further, administrators can now link and unlink requests as sub-requests using the Intake API. We also made a few improvements to the Data Set Designer. Conflicts includes enhancements to the Moody's GRID screening integration feature.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes.

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

May 22, 17:12 PDT
Resolved - The issue has been resolved. All services are operating as normal.
May 30, 00:49 PDT
Identified - We have identified the issue and are working on a resolution.
Further updates will be posted shortly.

May 30, 00:29 PDT
May 29, 2025
Completed - The scheduled maintenance has been completed.
May 29, 23:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 23:05 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2506 release contains enhancements to the Intapp Walls Cloud Application, CDS, and the Generic Time Entry Self-Maintaining extension. The release also includes defect fixes for the Intapp Walls Cloud Application, the Walls API, CDS, and the iManage Cloud extension.

For more information on the enhancements and defect fixes, please review the release notes on the Support Portal at the link below.

Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

May 22, 17:17 PDT
Completed - The scheduled maintenance has been completed.
May 29, 14:11 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 11:02 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2506 release includes enhancements and bug fixes for Intake, Flow, Conflicts, and Terms. Intake and Flow include enhancements to notification template configuration. Further, administrators can now link and unlink requests as sub-requests using the Intake API. We also made a few improvements to the Data Set Designer. Conflicts includes enhancements to the Moody's GRID screening integration feature.

For more detailed information on the new features and a complete list of defect fixes, please review the release notes.

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

May 22, 17:13 PDT
Resolved - The issue has been resolved. All services are operating as normal.
May 29, 14:04 PDT
Identified - We have identified an issue affecting our Intapp DealCloud solution in the EU region. A small number of clients may experience slow response times when performing actions within the DealCloud application.

To remediate the issue, we will be implementing a fix that requires a brief period of downtime starting at 7:00 PM GMT.

We appreciate your patience and will provide further updates as work progresses.

May 29, 09:56 PDT
Completed - The scheduled maintenance has been completed.
May 29, 12:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 11:02 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2506 release contains enhancements to the Intapp Walls Cloud Application, CDS, and the Generic Time Entry Self-Maintaining extension. The release also includes defect fixes for the Intapp Walls Cloud Application, the Walls API, CDS, and the iManage Cloud extension.

For more information on the enhancements and defect fixes, please review the release notes on the Support Portal at the link below.

Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.

May 22, 17:18 PDT
May 28, 2025

No incidents reported.

May 27, 2025
Resolved - This incident has been resolved.
May 27, 11:47 PDT
Update - We are continuing to work on the issue, and we will provide updates as more information becomes available.
May 27, 11:17 PDT
Monitoring - A fix has been implemented and we are monitoring the results. Further updates will be posted shortly.
May 27, 08:59 PDT
Investigating - We are currently experiencing a service degradation affecting our Dealcloud solution in the EU region. Users may experience delays when performing actions within the application. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
May 27, 08:44 PDT
May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025
Completed - The scheduled maintenance has been completed.
May 24, 09:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 08:00 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 8 hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
As part of our ongoing commitment to improve our services, we will be updating inbound and outbound IP addresses used by DealCloud. Please be advised that this change will affect all connections to and from DealCloud across the Preview and Production environments. This maintenance window is specific to EU production. Please refer to this community post for more details on timing and be sure to subscribe to the status page for real-time updates on this scheduled maintenance window.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.

May 19, 16:03 PDT
May 23, 2025
Resolved - There was a brief degradation of service on the sandbox Time dashboards, which has been resolved.
May 23, 14:30 PDT