All Systems Operational

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

EU Operational
DealCloud EU1 Operational
DealCloud PS EU1 Operational
DealCloud Data Connector EU1 Operational
Risk/Flow EU1 Operational
Walls EU1 Operational
Flow EU1 Operational
Employee Compliance EU1 Operational
Time EU1 Operational
Billstream EU1 Operational
Pricing EU Operational
Collaboration EU1 Operational
Intapp Integration Service (IIS) EU1 Operational
Experience EU Operational
US Operational
DealCloud US1 Operational
DealCloud US3 Operational
DealCloud US4 Operational
DealCloud US5 Operational
DealCloud US6 Operational
DealCloud PS US1 Operational
DealCloud Data Connector US1 Operational
Risk/Flow US1 Operational
Walls US1 Operational
Flow US1 Operational
Employee Compliance US1 Operational
Time US1 Operational
Billstream US1 Operational
Pricing US Operational
Intapp Integration Service (IIS) US1 Operational
Experience US Operational
AP Operational
DealCloud AP1 Operational
DealCloud PS AP1 Operational
DealCloud Data Connector AP1 Operational
Risk/Flow AP1 Operational
Walls AP1 Operational
Time AP1 Operational
Pricing AP Operational
Collaboration AP1 Operational
Intapp Integration Service (IIS) AP1 Operational
CA Operational
DealCloud PS CA1 Operational
Risk/Flow CA1 Operational
Walls CA1 Operational
Flow CA1 Operational
Time CA1 Operational
Intapp Integration Service (IIS) CA1 Operational
AE Operational
DealCloud AE1 Operational
DealCloud Data Connector AE1 Operational
EU: Non-Production Operational
DealCloud EU - Preview Sandbox Operational
EU DealCloud - Sandbox Operational
DealCloud PS EU - Preview Sandbox Operational
DealCloud Data Connector EU1 - Sandbox Operational
Risk/Flow EU1 - Sandbox Operational
Walls EU1 - Sandbox Operational
Flow EU1 - Sandbox Operational
Employee Compliance EU1 - Sandbox Operational
Time EU1 - Sandbox Operational
Experience EU - Sandbox Operational
Collaboration EU1 - Preview Sandbox Operational
Billstream EU1 - Sandbox Operational
US: Non-Production Operational
DealCloud US - Preview Sandbox Operational
US DealCloud - Sandbox Operational
DealCloud PS US - Preview Sandbox Operational
DealCloud Data Connector US1 - Sandbox Operational
Risk/Flow US1 - Sandbox Operational
Walls US1 - Sandbox Operational
Flow US1 - Sandbox Operational
Employee Compliance US1 - Sandbox Operational
Time US1 - Sandbox Operational
Experience US - Sandbox Operational
Billstream US1 - Sandbox Operational
AP: Non-Production Operational
DealCloud AP - Preview Sandbox Operational
DealCloud PS AP - Preview Sandbox Operational
DealCloud Data Connector AP1 - Sandbox Operational
Risk/Flow AP1 - Sandbox Operational
Walls AP1 - Sandbox Operational
Time AP1 - Sandbox Operational
Billstream AP1 - Sandbox Operational
CA: Non-Production Operational
DealCloud PS CA - Preview Sandbox Operational
Risk/Flow CA1 - Sandbox Operational
Walls CA1 - Sandbox Operational
Flow CA1 - Sandbox Operational
Time CA1 - Sandbox Operational
AE: Non-Production Operational
DealCloud AE - Preview Sandbox Operational
DealCloud Data Connector AE1 - Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Infrastructure Maintenance - AP Sep 26, 2025 05:00-09:00 PDT

We have moved this maintenance a week later. Please note the new date.

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Sep 09, 2025 - 16:30 PDT

Infrastructure Maintenance - US/CA/EU Sep 27, 2025 08:00-12:00 PDT

We have moved this maintenance a week later. Please note the new date.

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Aug 29, 2025 - 10:39 PDT
Sep 14, 2025

No incidents reported today.

Sep 13, 2025
Intapp Release 2509 - US/CA/EU/AE
Completed - The scheduled maintenance has been completed.
Sep 13, 10:27 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 08:00 PDT
Scheduled - This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements. For more information on the enhancements and defect fixes, please review the release notes at the link below.

Intapp Documentation Portal

Note: some release notes may only be available closer to the release date.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Aug 22, 16:00 PDT
Sep 12, 2025
Intapp Release 2509 - AP
Completed - The scheduled maintenance has been completed.
Sep 12, 07:54 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 05:00 PDT
Scheduled - This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements. For more information on the enhancements and defect fixes, please review the release notes at the link below.

Intapp Documentation Portal

Note: some release notes may only be available closer to the release date.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Aug 22, 15:39 PDT
Database Maintenance - Time CA - Sandbox
Completed - The scheduled maintenance has been completed.
Sep 12, 01:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 01:34 PDT
Scheduled - SERVICE IMPACT
The service will be unavailable for approximately 5 minutes during the 60 minute maintenance window. Some users may be logged out during the maintenance period, but they will be able to log back in after the short interruption of service. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
The Operations Team will be performing maintenance on the database servers to ensure optimal performance.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Sep 9, 16:12 PDT
DealCloud 2509 - US/CA/AP - Preview Sandbox
Completed - The scheduled maintenance has been completed.
Sep 12, 00:29 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 23:04 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4 hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements

To learn more about the content of this update, please review the release notes that will be posted to the Support Portal and DealCloud University on the day of the update.
DealCloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Aug 29, 12:40 PDT
Sep 11, 2025
DealCloud 2509 - EU/AE - Preview Sandbox
Completed - The scheduled maintenance has been completed.
Sep 11, 13:25 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 11:20 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4 hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements

To learn more about the content of this update, please review the release notes that will be posted to the Support Portal and DealCloud University on the day of the update.
DealCloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Aug 29, 12:41 PDT
DealCloud Data Connector HF - US/EU/AP/AE
Completed - The scheduled maintenance has been completed.
Sep 11, 10:03 PDT
Scheduled - SERVICE IMPACT
There will be a brief downtime of the service during the maintenance window. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes defect fixes.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Sep 10, 16:10 PDT
Sep 10, 2025
Intapp Time Capture Degradation of Service EU
Resolved - This incident has been resolved, we can confirm that the Intapp Time Capture service is fully operational.
Sep 10, 06:13 PDT
Monitoring - A fix has been implemented and we are monitoring the results
Sep 10, 05:18 PDT
Update - We are continuing to implement a fix for this issue. Service impact may persist during this time. We will provide another update as soon as we have more information.
Sep 10, 05:08 PDT
Identified - The issue has been identified and our team is implementing a fix. During this period, you may experience delays in captured activity or find the capture API temporarily inaccessible. We will keep you informed with further updates as they become available.
Sep 10, 04:11 PDT
Investigating - We are currently experiencing a service degradation affecting our Time Capture solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Sep 10, 04:00 PDT
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Intapp Service Outage (Intake - Conflicts - Flow - Time - Terms - Walls - Intapp Integration Service - Dealcloud)
Resolved - This incident has been resolved.
Sep 5, 12:25 PDT
Monitoring - All services have been restored. We are actively monitoring the situation to ensure stability and prevent any recurrence of the issue.
Sep 5, 11:27 PDT
Update - Some services have been partially restored, while others continue to experience disruptions. Our team is actively investigating the root cause and working to fully resolve the issue. We will share additional updates as soon as they become available.
Sep 5, 10:48 PDT
Investigating - We are currently experiencing a service outage impacting all our solutions (Intake, Conflicts, Flow, Time, Terms, Walls, Intapp Integration Service and DealCloud) in the US region. During this time, users will be unable to access the application. Our team is actively investigating the issue, and we will share updates as soon as more information becomes available.
Sep 5, 10:16 PDT
Infrastructure Maintenance - US/CA/AE/AP Sandbox
Completed - The scheduled maintenance has been completed.
Sep 5, 11:22 PDT
Scheduled - SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Sep 2, 18:12 PDT
Infrastructure Maintenance - EU Sandbox
Completed - The scheduled maintenance has been completed.
Sep 5, 11:21 PDT
Scheduled - SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Sep 2, 18:09 PDT
Intapp Service Outage (Intake - Conflicts - Flow - Time - Terms - Walls - Intapp Integration Service - Dealcloud)
Resolved - This incident has been resolved.
Sep 5, 09:13 PDT
Monitoring - A fix has been implemented. Services are fully recovered and we are currently monitoring the results. Further updates will be shared soon.
Sep 5, 08:36 PDT
Update - Recovery of services is underway, and systems are beginning to come back online. We continue to investigate and work toward identifying the root cause. Further updates will be shared as more information becomes available.
Sep 5, 08:19 PDT
Update - We are continuing to investigate the root cause of the issue. We apologize for the inconvenience and appreciate your patience as we work toward a resolution.
Sep 5, 07:35 PDT
Update - We are continuing to investigate the root cause of the issue. We apologize for the inconvenience and appreciate your patience as we work toward a resolution.
Sep 5, 07:05 PDT
Update - We are continuing to investigate this issue.
Sep 5, 06:32 PDT
Investigating - We are currently experiencing a service outage impacting all our solutions (Intake, Conflicts, Flow, Time, Terms, Walls, Intapp Integration Service and DealCloud) in the US region. During this time, users will be unable to access the application. Our team is actively investigating the issue, and we will share updates as soon as more information becomes available.
Sep 5, 06:30 PDT
Time Release 2509 – US/CA/AP – Sandbox
Completed - The scheduled maintenance has been completed.
Sep 5, 08:42 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 23:00 PDT
Scheduled - SERVICE IMPACT 
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. The service will be unavailable for up to 2 hours during the 4 hour maintenance window. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Aug 22, 11:05 PDT
DealCloud Maintenance - AP Sandbox
Completed - The scheduled maintenance has been completed.
Sep 5, 00:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 23:00 PDT
Scheduled - SERVICE IMPACT 
Services may become unavailable for up to 30 minutes during the 4-hour maintenance window. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Database server upgrades

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Aug 12, 14:48 PDT
Sep 4, 2025
Time Release 2509 – EU – Sandbox
Completed - The scheduled maintenance has been completed.
Sep 4, 12:09 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 11:00 PDT
Scheduled - SERVICE IMPACT 
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. The service will be unavailable for up to 2 hours during the 4 hour maintenance window. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Aug 22, 11:00 PDT
Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

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