Intapp, Inc. Status

All Systems Operational

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

EU Operational

DealCloud EU1 Operational

DealCloud PS EU1 Operational

DealCloud Data Connector EU1 Operational

Risk/Flow EU1 Operational

Walls EU1 Operational

Flow EU1 Operational

Employee Compliance EU1 Operational

Time EU1 Operational

Billstream EU1 Operational

Pricing EU Operational

Collaboration EU1 Operational

Intapp Integration Service (IIS) EU1 Operational

Experience EU Operational

US Operational

DealCloud US1 Operational

DealCloud US3 Operational

DealCloud US4 Operational

DealCloud US5 Operational

DealCloud US6 Operational

DealCloud PS US1 Operational

DealCloud Data Connector US1 Operational

Risk/Flow US1 Operational

Walls US1 Operational

Flow US1 Operational

Employee Compliance US1 Operational

Time US1 Operational

Billstream US1 Operational

Pricing US Operational

Intapp Integration Service (IIS) US1 Operational

Experience US Operational

AP Operational

DealCloud AP1 Operational

DealCloud PS AP1 Operational

DealCloud Data Connector AP1 Operational

Risk/Flow AP1 Operational

Walls AP1 Operational

Time AP1 Operational

Pricing AP Operational

Collaboration AP1 Operational

Intapp Integration Service (IIS) AP1 Operational

CA Operational

DealCloud PS CA1 Operational

Risk/Flow CA1 Operational

Walls CA1 Operational

Flow CA1 Operational

Time CA1 Operational

Intapp Integration Service (IIS) CA1 Operational

AE Operational

DealCloud AE1 Operational

DealCloud Data Connector AE1 Operational

EU: Non-Production Operational

DealCloud EU - Preview Sandbox Operational

EU DealCloud - Sandbox Operational

DealCloud PS EU - Preview Sandbox Operational

DealCloud Data Connector EU1 - Sandbox Operational

Risk/Flow EU1 - Sandbox Operational

Walls EU1 - Sandbox Operational

Flow EU1 - Sandbox Operational

Employee Compliance EU1 - Sandbox Operational

Time EU1 - Sandbox Operational

Experience EU - Sandbox Operational

Collaboration EU1 - Preview Sandbox Operational

Billstream EU1 - Sandbox Operational

US: Non-Production Operational

DealCloud US - Preview Sandbox Operational

US DealCloud - Sandbox Operational

DealCloud PS US - Preview Sandbox Operational

DealCloud Data Connector US1 - Sandbox Operational

Risk/Flow US1 - Sandbox Operational

Walls US1 - Sandbox Operational

Flow US1 - Sandbox Operational

Employee Compliance US1 - Sandbox Operational

Time US1 - Sandbox Operational

Experience US - Sandbox Operational

Billstream US1 - Sandbox Operational

AP: Non-Production Operational

DealCloud AP - Preview Sandbox Operational

DealCloud PS AP - Preview Sandbox Operational

DealCloud Data Connector AP1 - Sandbox Operational

Risk/Flow AP1 - Sandbox Operational

Walls AP1 - Sandbox Operational

Time AP1 - Sandbox Operational

Billstream AP1 - Sandbox Operational

CA: Non-Production Operational

DealCloud PS CA - Preview Sandbox Operational

Risk/Flow CA1 - Sandbox Operational

Walls CA1 - Sandbox Operational

Flow CA1 - Sandbox Operational

Time CA1 - Sandbox Operational

AE: Non-Production Operational

DealCloud AE - Preview Sandbox Operational

DealCloud Data Connector AE1 - Sandbox Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Emergency Maintenance - DealCloud EU/AE - Preview Sandbox Nov `6`, `2025` `11:00`-`13:00` PST

SERVICE IMPACT
The service will be unavailable for approximately 10 minutes during the 120 minute maintenance window. Some users may be logged out during the maintenance period, but they will be able to log back in after the short interruption of service. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
This brief maintenance is to allow our Operations Team to upgrade the database servers to ensure optimal performance of the applications.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Nov 04, 2025 - 17:30 PST

Emergency Maintenance - DealCloud US - Sandbox Nov `6`, `2025` `23:00` - Nov `7`, `2025` `01:00` PST

DealCloud 2511 - EU/AE - Preview Sandbox Nov `13`, `2025` `11:00`-`15:00` PST

SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4 hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements

To learn more about the content of this update, please review the release notes that will be posted to the Intapp Documentation Portal two days before the release.

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Posted on Oct 21, 2025 - 11:27 PDT

DealCloud 2511 - US/CA/AP - Preview Sandbox Nov `13`, `2025` `23:00` - Nov `14`, `2025` `03:00` PST

Intapp Release 2511 - AP Nov `14`, `2025` `05:00`-`09:00` PST

This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes. Additionally, some connections could be dropped or may not receive a response from the service for short periods during the maintenance window.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The release will include new features, defect fixes and minor improvements for all the listed products.

To learn more about the content of this release, please review the New Features Guides and/or Release Notes on the Intapp Documentation Portal.
Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Oct 24, 2025 - 12:02 PDT

Intapp Release 2511 - US/CA/EU/AE Nov `15`, `2025` `08:00`-`12:00` PST

This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime and users may have synchronization and login errors during the scheduled window:
- DealCloud
- Time, Billstream

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes. Additionally, some connections could be dropped or may not receive a response from the service for short periods during the maintenance window.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The release will include new features, defect fixes and minor improvements for all the listed products.

To learn more about the content of this release, please review the New Features Guides and/or Release Notes on the Intapp Documentation Portal.
Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Oct 24, 2025 - 13:52 PDT

Infrastructure Maintenance - AP Nov `21`, `2025` `05:00`-`09:00` PST

SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Oct 31, 2025 - 15:13 PDT

Infrastructure Maintenance - US/CA/EU Nov `22`, `2025` `08:00`-`12:00` PST

Past Incidents

Nov 6, 2025

No incidents reported today.

Nov 5, 2025

Intapp Time, Risk, DealCloud Service Outage in EU Region

Resolved - We experienced sporadic brief outages from 17:05 to 17:27 UTC across multiple products, including Time, Risk and DealCloud. The systems have recovered, and operation is returned to normal.
Nov 5, 09:15 PST

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

Risk/Flow Release 2511 – US/CA/AP Sandbox

Completed - The scheduled maintenance has been completed.
Nov 1, 01:38 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 23:01 PDT

Scheduled - The 2511 Risk/Flow US/CA/AP Sandbox release has been rescheduled to October 31, 2025 at 11:00 PM.

SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2511 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. The Intake release introduces Quick Start, a feature that allows users to upload an email when creating a new business intake request to automatically populate the request. The Intake and Flow release adds support for attachment links in notification templates, a new Requires Parameters section in the Data Set Designer, and improved performance. The Conflicts release introduces an update to D&B API authentication logic. The Terms release brings enhancements to AI and user experience. All releases include bug fixes and an enhancement to CDS.

For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Oct 23, 16:38 PDT

Oct 31, 2025

Time Release 2511 – US/CA/AP – Sandbox

Completed - The scheduled maintenance has been completed.
Oct 31, 01:24 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 00:08 PDT

Scheduled - SERVICE IMPACT 
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. The service will be unavailable for up to 2 hours during the 4 hour maintenance window. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Intapp Cloud Release Information page at the link below.
Time Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Oct 21, 12:27 PDT

Walls Release 2511 – US/CA/AP Sandbox

Completed - The scheduled maintenance has been completed.
Oct 31, 01:21 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 23:01 PDT

Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2511 release includes the introduction of the Intapp Conflicts Adverse Parties extension to Central Administration and enhancements to Insiders, the Walls Cloud API, and the DealCloud, iManage Cloud, iManage, and Generic DMS Self-Maintaining extensions.

For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Oct 23, 16:43 PDT

Oct 30, 2025

Billstream Release 2511 – US & AP Sandbox

Completed - The scheduled maintenance has been completed.
Oct 30, 20:57 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 17:30 PDT

Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. During the upgrade users may have synchronization and login errors. Do not perform any large data imports or changes during the maintenance window.

RELEASE CONTENT
- The update includes defect fixes and minor improvements.

For more information on the content of this release, please review the release notes on the Intapp Cloud Release Information page at the link below.
Billstream Release Notes

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Oct 21, 12:21 PDT

Time Release 2511 – EU – Sandbox

Completed - The scheduled maintenance has been completed.
Oct 30, 14:04 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 12:00 PDT

Emergency Maintenance - DealCloud AE - Preview Sandbox

Completed - The scheduled maintenance has been completed.
Oct 30, 13:04 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 12:00 PDT

Scheduled - SERVICE IMPACT
The service will be unavailable for approximately 10 minutes during the 60 minute maintenance window. Some users may be logged out during the maintenance period, but they will be able to log back in after the short interruption of service. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
This brief maintenance is to allow our Operations Team to upgrade the database servers to ensure optimal performance of the applications.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Oct 29, 17:39 PDT

Risk/Flow Release 2511 – EU Sandbox

Completed - The scheduled maintenance has been completed.
Oct 30, 12:57 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 11:00 PDT

Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. Some users may be logged out during the release, but they will be able to log back in immediately. We recommend that you do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

We encourage you to review the new features and defect fixes.

RELEASE CONTENT
The 2511 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. The Intake release introduces Quick Start, a feature that allows users to upload an email when creating a new business intake request to automatically populate the request. The Intake and Flow release adds support for attachment links in notification templates, a new Requires Parameters section in the Data Set Designer, and improved performance. The Conflicts release introduces an update to D&B API authentication logic. The Terms release brings enhancements to AI and user experience. All releases include bug fixes and an enhancement to CDS.

For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Oct 23, 16:37 PDT

Billstream Release 2511 – EU Sandbox

Completed - The scheduled maintenance has been completed.
Oct 30, 12:12 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 11:35 PDT

Walls Release 2511 – EU Sandbox

Completed - The scheduled maintenance has been completed.
Oct 30, 11:36 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 11:00 PDT

Oct 29, 2025

Intapp Dealcloud Service Unavailable [All Regions]

Resolved - This incident has been resolved.
Oct 29, 17:20 PDT

Update - We anticipate full recovery to happen by 23:20 UTC on 29 October 2025.
Oct 29, 13:12 PDT

Update - We are aware of an ongoing Microsoft Azure outage that is currently impacting certain DealCloud functionalities, including:

*Outlook Web Add-in
*DealCloud Mobile Application

Our team is actively monitoring the situation and will provide updates as more information becomes available.

Core DealCloud platform access remains available.
Oct 29, 10:09 PDT

Monitoring - The DealCloud platform has been restored and is now operational across all regions. Some users may experience a brief delay during the initial page load, but all functionality should perform as expected thereafter. Our engineering team will continue to monitor system performance closely to ensure ongoing stability and responsiveness. We appreciate your patience.
Oct 29, 09:25 PDT

Identified - We are currently investigating an issue affecting the DealCloud application in all regions. Users may be unable to log in to the platform at this time. Our engineering team is actively working on a resolution and we will provide updates as soon as more information becomes available.
Thank you for your patience.
Oct 29, 09:09 PDT

Boomi Platform Login Issues

Resolved - This incident has been resolved.
Oct 29, 17:19 PDT

Monitoring - We anticipate full recovery to happen by 23:20 UTC on 29 October 2025.
Oct 29, 13:13 PDT

Investigating - We are aware of an ongoing Microsoft Azure outage that is currently affecting the ability to log in to the Boomi platform.
Our team is actively monitoring the situation and we will provide updates as soon as more information becomes available.
Thank you for your patience and understanding.
Oct 29, 10:12 PDT

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

Intapp IIS Degradation of Service All Regions

Resolved - We have resolved the incident.
Oct 25, 11:45 PDT

Monitoring - A fix has been implemented.
We are monitoring the situation to ensure continued availability while our processes continue to work through the backlog of messages.
Oct 25, 09:46 PDT

Update - Our teams continue to investigate.
Oct 25, 07:45 PDT

Investigating - We are currently experiencing a service degradation affecting our IIS solution in all regions. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Oct 25, 05:45 PDT

Oct 24, 2025

Intapp DealCloud Degradation of Service US

Resolved - We experienced degraded performance for a small number DealCloud customers, which was resolved.
Oct 24, 13:00 PDT

Oct 23, 2025

Collaboration 2511 - Preview Sandbox

Completed - The scheduled maintenance has been completed.
Oct 23, 12:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 11:00 PDT

Scheduled - SERVICE IMPACT

There will be no downtime associated with this release. However, some work may be queued temporarily during the maintenance window. The maintenance start will be announced via the status site.

RELEASE CONTENT

We will be updating the preview environment with the latest release of Intapp Collaboration, Workspaces and Documents.

To learn more about the content of this release, please review the New Features Guide on the Documentation Portal (available 2 days prior to preview).
Intapp Documentation Portal

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Oct 16, 17:23 PDT

All Systems Operational

About This Site

Scheduled Maintenance

Emergency Maintenance - DealCloud EU/AE - Preview Sandbox Nov 6, 2025 11:00-13:00 PST

Emergency Maintenance - DealCloud US - Sandbox Nov 6, 2025 23:00 - Nov 7, 2025 01:00 PST

DealCloud 2511 - EU/AE - Preview Sandbox Nov 13, 2025 11:00-15:00 PST

DealCloud 2511 - US/CA/AP - Preview Sandbox Nov 13, 2025 23:00 - Nov 14, 2025 03:00 PST

Intapp Release 2511 - AP Nov 14, 2025 05:00-09:00 PST

Intapp Release 2511 - US/CA/EU/AE Nov 15, 2025 08:00-12:00 PST

Infrastructure Maintenance - AP Nov 21, 2025 05:00-09:00 PST

Infrastructure Maintenance - US/CA/EU Nov 22, 2025 08:00-12:00 PST

Past Incidents

Emergency Maintenance - DealCloud EU/AE - Preview Sandbox Nov `6`, `2025` `11:00`-`13:00` PST

Emergency Maintenance - DealCloud US - Sandbox Nov `6`, `2025` `23:00` - Nov `7`, `2025` `01:00` PST

DealCloud 2511 - EU/AE - Preview Sandbox Nov `13`, `2025` `11:00`-`15:00` PST

DealCloud 2511 - US/CA/AP - Preview Sandbox Nov `13`, `2025` `23:00` - Nov `14`, `2025` `03:00` PST

Intapp Release 2511 - AP Nov `14`, `2025` `05:00`-`09:00` PST

Intapp Release 2511 - US/CA/EU/AE Nov `15`, `2025` `08:00`-`12:00` PST

Infrastructure Maintenance - AP Nov `21`, `2025` `05:00`-`09:00` PST

Infrastructure Maintenance - US/CA/EU Nov `22`, `2025` `08:00`-`12:00` PST