All Systems Operational

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

EU Operational
DealCloud EU1 Operational
DealCloud PS EU1 Operational
DealCloud Data Connector EU1 Operational
Risk/Flow EU1 Operational
Walls EU1 Operational
Flow EU1 Operational
Employee Compliance EU1 Operational
Time EU1 Operational
Billstream EU1 Operational
Pricing EU Operational
Collaboration EU1 Operational
Intapp Integration Service (IIS) EU1 Operational
Experience EU Operational
US Operational
DealCloud US1 Operational
DealCloud US3 Operational
DealCloud US4 Operational
DealCloud US5 Operational
DealCloud US6 Operational
DealCloud PS US1 Operational
DealCloud Data Connector US1 Operational
Risk/Flow US1 Operational
Walls US1 Operational
Flow US1 Operational
Employee Compliance US1 Operational
Time US1 Operational
Billstream US1 Operational
Pricing US Operational
Intapp Integration Service (IIS) US1 Operational
Experience US Operational
AP Operational
DealCloud AP1 Operational
DealCloud PS AP1 Operational
DealCloud Data Connector AP1 Operational
Risk/Flow AP1 Operational
Walls AP1 Operational
Time AP1 Operational
Pricing AP Operational
Collaboration AP1 Operational
Intapp Integration Service (IIS) AP1 Operational
CA Operational
DealCloud PS CA1 Operational
Risk/Flow CA1 Operational
Walls CA1 Operational
Flow CA1 Operational
Time CA1 Operational
Intapp Integration Service (IIS) CA1 Operational
AE Operational
DealCloud AE1 Operational
DealCloud Data Connector AE1 Operational
EU: Non-Production Operational
DealCloud EU - Preview Sandbox Operational
EU DealCloud - Sandbox Operational
DealCloud PS EU - Preview Sandbox Operational
DealCloud Data Connector EU1 - Sandbox Operational
Risk/Flow EU1 - Sandbox Operational
Walls EU1 - Sandbox Operational
Flow EU1 - Sandbox Operational
Employee Compliance EU1 - Sandbox Operational
Time EU1 - Sandbox Operational
Experience EU - Sandbox Operational
Collaboration EU1 - Preview Sandbox Operational
Billstream EU1 - Sandbox Operational
US: Non-Production Operational
DealCloud US - Preview Sandbox Operational
US DealCloud - Sandbox Operational
DealCloud PS US - Preview Sandbox Operational
DealCloud Data Connector US1 - Sandbox Operational
Risk/Flow US1 - Sandbox Operational
Walls US1 - Sandbox Operational
Flow US1 - Sandbox Operational
Employee Compliance US1 - Sandbox Operational
Time US1 - Sandbox Operational
Experience US - Sandbox Operational
Billstream US1 - Sandbox Operational
AP: Non-Production Operational
DealCloud AP - Preview Sandbox Operational
DealCloud PS AP - Preview Sandbox Operational
DealCloud Data Connector AP1 - Sandbox Operational
Risk/Flow AP1 - Sandbox Operational
Walls AP1 - Sandbox Operational
Time AP1 - Sandbox Operational
Billstream AP1 - Sandbox Operational
CA: Non-Production Operational
DealCloud PS CA - Preview Sandbox Operational
Risk/Flow CA1 - Sandbox Operational
Walls CA1 - Sandbox Operational
Flow CA1 - Sandbox Operational
Time CA1 - Sandbox Operational
AE: Non-Production Operational
DealCloud AE - Preview Sandbox Operational
DealCloud Data Connector AE1 - Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Walls Release 2507 – US/CA/AP Sandbox Jun 26, 2025 23:00 - Jun 27, 2025 01:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud Release contains an enhancement to the Walls API and defect fixes.

For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jun 20, 2025 - 14:19 PDT

Risk/Flow Release 2507 – US/CA/AP Sandbox Jun 26, 2025 23:00 - Jun 27, 2025 03:00 PDT

SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The 2507 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. The Intake and Flow releases includes defect fixes for requests, Dashboard widgets, workflows, and more. The Conflicts release includes a defect fix for viewing Hit Details in a conflict search. The Terms release includes enhancements to Terms Tasks and API. All releases include enhancements to CDS, as well as defect fixes for firmographic data, user permissions, and CDS.

For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jun 20, 2025 - 14:23 PDT

Intapp Release 2507 - AP Jul 11, 2025 05:00-09:00 PDT

This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

If you missed the announcement regarding the consolidated release window, please reference the post on the Intapp Community .

SERVICE IMPACT
Maintenance for the following products is planned as no downtime, though some users may experience a brief interruption and need to log in again:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime where the service may be partially or fully unavailable:
- DealCloud

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements. For more information on the enhancements and defect fixes, please review the release notes at the link below.

Intapp Documentation Portal

Note: some release notes may only be available closer to the release date.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jun 20, 2025 - 15:48 PDT

Intapp Release 2507 - US/CA/EU/AE Jul 12, 2025 08:00-12:00 PDT

This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

If you missed the announcement regarding the consolidated release window, please reference the post on the Intapp Community.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime. Some users may be logged out during the release, but they will be able to log back in immediately:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime where the service may be partially or fully unavailable:
- DealCloud

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements. For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

Note: some release notes may only be available closer to the release date.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jun 23, 2025 - 08:08 PDT
Jun 26, 2025
Risk/Flow Release 2507 – EU Sandbox
Completed - The scheduled maintenance has been completed.
Jun 26, 14:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 11:00 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The 2507 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. The Intake and Flow releases includes defect fixes for requests, Dashboard widgets, workflows, and more. The Conflicts release includes a defect fix for viewing Hit Details in a conflict search. The Terms release includes enhancements to Terms Tasks and API. All releases include enhancements to CDS, as well as defect fixes for firmographic data, user permissions, and CDS.

For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jun 20, 14:23 PDT
Walls Release 2507 – EU Sandbox
Completed - The scheduled maintenance has been completed.
Jun 26, 11:49 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 11:00 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud Release contains an enhancement to the Walls API and defect fixes.

For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jun 20, 14:19 PDT
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025
Infrastructure Maintenance - US/CA/EU
Completed - The scheduled maintenance has been completed.
Jun 21, 11:18 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 08:01 PDT
Scheduled - SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jun 2, 15:06 PDT
Jun 20, 2025
Infrastructure Maintenance - AP
Completed - The scheduled maintenance has been completed.
Jun 20, 07:06 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 05:00 PDT
Scheduled - SERVICE IMPACT 
Services may become unavailable or experience interruptions during the 4-hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jun 2, 14:56 PDT
Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025
Emergency Maintenance - DealCloud PS / Time - US
Completed - The scheduled maintenance has been completed.
Jun 17, 21:25 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 19:08 PDT
Scheduled - SERVICE IMPACT
The service may be unavailable for approximately 5 minutes during the 120 minute maintenance window. Some users may be logged out during the maintenance period, but they will be able to log back in after the short interruption of service. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
This brief maintenance is to allow our Operations Team to scale up one of the database servers to ensure optimal performance of the applications.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Jun 17, 14:03 PDT
Intapp Dealcloud Application latency (EU)
Resolved - This incident has been resolved.
Jun 17, 11:52 PDT
Update - We are continuing to investigate this issue.
Jun 17, 09:49 PDT
Update - We are continuing to investigate this issue.
Jun 17, 08:45 PDT
Investigating - We have identified the issue and are actively working on a resolution. During this time, users may experience latency or slower performance while using the application.

We appreciate your patience and we will provide further updates shortly.
Jun 17, 07:37 PDT
Jun 16, 2025
Intapp DealCloud Service Outage EU
Resolved - This incident has been resolved.
Jun 16, 05:22 PDT
Monitoring - A fix has been implemented and the DealCloud service has been restored. We are currently monitoring the results of the implemented fix.
Jun 16, 05:06 PDT
Identified - The issue has been identified and a fix is being implemented. The DealCloud solution may currently be unavailable, we aim to provide a further update as soon as possible.
Jun 16, 04:39 PDT
Investigating - We are currently experiencing a service outage affecting our DealCloud solution in the EU region. Users may encounter a 502 Bad Gateway error when accessing the application. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Jun 16, 04:16 PDT
Jun 15, 2025

No incidents reported.

Jun 14, 2025
Intapp Release 2506 - US/CA/EU/AE
Completed - The scheduled maintenance has been completed.
Jun 14, 12:43 PDT
Update - All maintenance has been completed, except for the Risk/Flow component in the US region, which is expected to require an additional hour to complete.
Jun 14, 12:16 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 08:01 PDT
Scheduled - This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

If you missed the announcement regarding the consolidated release window, please reference the post on the Intapp Community.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime. Some users may be logged out during the release, but they will be able to log back in immediately:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime where the service may be partially or fully unavailable:
- DealCloud

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements. For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

Note: some release notes may only be available closer to the release date.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
May 23, 14:28 PDT
Platform IDM 2025.2.3 June Release (Sandbox) – US, EU, CA, UAE, NE
Completed - The scheduled maintenance has been completed.
Jun 14, 08:43 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 08:01 PDT
Scheduled - SERVICE IMPACT
The services listed below will be impacted during the maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.
- Some users may be logged out and/or experience IDM slowness during release window

MAINTENANCE CONTENT
Regular IDM feature release
Release Highlights:
- Improve handling of internal Identity Providers
- Internal improvements and bug fixes

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Jun 12, 06:29 PDT
Jun 13, 2025
Intapp Release 2506 - AP
Completed - The scheduled maintenance has been completed.
Jun 13, 07:54 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 05:02 PDT
Scheduled - This maintenance window covers the production upgrade for all Intapp products listed at the bottom of the page.

If you missed the announcement regarding the consolidated release window, please reference the post on the Intapp Community.

SERVICE IMPACT
Maintenance for the following products is planned as no downtime. Some users may be logged out during the release, but they will be able to log back in immediately:
- Intake, Conflicts, Terms, Walls
- Collaboration

Maintenance for the following products will include a period of downtime where the service may be partially or fully unavailable:
- DealCloud

In addition, the following services will undergo maintenance during this window:

Intapp Identity Services
Some users might be logged out at the beginning and end of the maintenance but should be able to log in immediately once the maintenance window closes.

Intapp Integration Services
This maintenance will incur downtime. Processes running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements. For more information on the enhancements and defect fixes, please review the release notes at the link below:

Intapp Documentation Portal

Note: some release notes may only be available closer to the release date.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
May 23, 14:09 PDT
DealCloud Data Connector 2506 HF release [AP/EU/US, SAND]
Completed - The scheduled maintenance has been completed.
Jun 13, 02:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 23:03 PDT
Scheduled - SERVICE IMPACT
Customer action required: None

MAINTENANCE CONTENT
DealCloud Data Connector Maintenance in Sandbox for regions (AP/EU/US).

USAGE IMPACT
During the maintenance window, users may experience delays of up to several hours in data synchronization between the DealCloud and Snowflake databases.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Jun 11, 12:28 PDT
DealCloud 2506 - US/CA/AP - Preview Sandbox
Completed - The scheduled maintenance has been completed.
Jun 13, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 23:03 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4 hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements

To learn more about the content of this update, please review the release notes that will be posted to the Support Portal and DealCloud University on the day of the update.
DealCloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Jun 4, 09:36 PDT
Jun 12, 2025
DealCloud 2506 - EU/AE - Preview Sandbox
Completed - The scheduled maintenance has been completed.
Jun 12, 11:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 11:00 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 4 hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements

To learn more about the content of this update, please review the release notes that will be posted to the Support Portal and DealCloud University on the day of the update.
DealCloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Jun 4, 09:33 PDT
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