All Systems Operational

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

EU Operational
DealCloud EU1 Operational
DealCloud PS EU1 Operational
DealCloud Data Connector EU1 Operational
Risk/Flow EU1 Operational
Walls EU1 Operational
Flow EU1 Operational
Time EU1 Operational
Billstream EU1 Operational
Pricing EU Operational
Collaboration EU1 Operational
Intapp Integration Service (IIS) EU1 Operational
Experience EU Operational
Relationships EU Operational
US Operational
DealCloud US1 Operational
DealCloud US3 Operational
DealCloud US4 Operational
DealCloud US5 Operational
DealCloud PS US1 Operational
DealCloud Data Connector US1 Operational
Risk/Flow US1 Operational
Walls US1 Operational
Flow US1 Operational
Time US1 Operational
Billstream US1 Operational
Pricing US Operational
Intapp Integration Service (IIS) US1 Operational
Experience US Operational
Relationships US Operational
AP Operational
DealCloud AP1 Operational
DealCloud PS AP1 Operational
DealCloud Data Connector AP1 Operational
Risk/Flow AP1 Operational
Walls AP1 Operational
Time AP1 Operational
Pricing AP Operational
Collaboration AP1 Operational
Intapp Integration Service (IIS) AP1 Operational
Relationships AP Operational
CA Operational
DealCloud PS CA1 Operational
Risk/Flow CA1 Operational
Walls CA1 Operational
Flow CA1 Operational
Time CA1 Operational
Intapp Integration Service (IIS) CA1 Operational
AE Operational
DealCloud AE1 Operational
DealCloud Data Connector AE1 Operational
EU: Non-Production Operational
DealCloud EU - Preview Sandbox Operational
EU DealCloud - Sandbox Operational
DealCloud PS EU - Preview Sandbox Operational
DealCloud Data Connector EU1 - Sandbox Operational
Risk/Flow EU1 - Sandbox Operational
Walls EU1 - Sandbox Operational
Flow EU1 - Sandbox Operational
Time EU1 - Sandbox Operational
Experience EU - Sandbox Operational
Collaboration EU1 - Preview Sandbox Operational
Billstream EU1 - Sandbox Operational
US: Non-Production Operational
DealCloud US - Preview Sandbox Operational
US DealCloud - Sandbox Operational
DealCloud PS US - Preview Sandbox Operational
DealCloud Data Connector US1 - Sandbox Operational
Risk/Flow US1 - Sandbox Operational
Walls US1 - Sandbox Operational
Flow US1 - Sandbox Operational
Time US1 - Sandbox Operational
Experience US - Sandbox Operational
Billstream US1 - Sandbox Operational
AP: Non-Production Operational
DealCloud AP - Preview Sandbox Operational
DealCloud PS AP - Preview Sandbox Operational
DealCloud Data Connector AP1 - Sandbox Operational
Risk/Flow AP1 - Sandbox Operational
Walls AP1 - Sandbox Operational
Time AP1 - Sandbox Operational
CA: Non-Production Operational
DealCloud PS CA - Preview Sandbox Operational
Risk/Flow CA1 - Sandbox Operational
Walls CA1 - Sandbox Operational
Flow CA1 - Sandbox Operational
Time CA1 - Sandbox Operational
AE: Non-Production Operational
DealCloud AE - Preview Sandbox Operational
DealCloud Data Connector AE1 - Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
DealCloud PS 2412 EHF1 - US Jan 7, 2025 00:00-02:00 PST
SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 120 minute maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Posted on Jan 06, 2025 - 12:19 PST
Tech Foundation Services Maintenance – EU, CA Jan 11, 2025 08:00-12:00 PST
SERVICE IMPACT

Integration Service (IIS):
- Integrations running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

MAINTENANCE CONTENT
- IDM: general Infrastructure improvements
- IIS: Atom Cloud Infrastructure improvements

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Posted on Dec 20, 2024 - 16:50 PST
Tech Foundation Services Maintenance – US Jan 11, 2025 08:00-12:00 PST
SERVICE IMPACT
The services listed below will be impacted during the maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Integration Service (IIS):
- Integrations running on Intapp Atom Cloud may experience a brief interruption during this maintenance and may not be completed successfully.

Intapp Identity Services (IDM):
- IDM will be unavailable for up to 30 minutes.

MAINTENANCE CONTENT
- IDM: general Infrastructure improvements
- IIS: Atom Cloud Infrastructure improvements

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Posted on Dec 20, 2024 - 16:43 PST
Collaboration 2501 Jan 16, 2025 02:00-06:00 PST
SERVICE IMPACT
There will be no downtime associated with this release. However, some work may be queued temporarily during the maintenance window. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements.

For more details, please review the release notes that will be posted to the Support Portal the day before the release.
Intapp Workspaces Release Notes
Intapp Documents Release Notes

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Posted on Dec 20, 2024 - 10:45 PST
Infrastructure Maintenance - AP Jan 24, 2025 05:00-09:00 PST
SERVICE IMPACT 
There may be several periods where the service will be unavailable for up to 30 minutes during the 4 hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jan 06, 2025 - 12:15 PST
Infrastructure Maintenance - US/CA/EU/AE Jan 25, 2025 08:00-12:00 PST
SERVICE IMPACT 
There may be several periods where the service will be unavailable for up to 30 minutes during the 4 hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Jan 06, 2025 - 12:23 PST
Past Incidents
Jan 6, 2025
Intapp OnePlace Service Outage US
Resolved - This incident has been resolved and all services are fully restored.
Jan 6, 07:56 PST
Monitoring - Over the last 30 minutes, users could have received an error when accessing Intapp OnePlace.
A fix has been implemented and we are monitoring the results.
Further updates will be posted shortly.
Jan 6, 07:54 PST
Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025
Intapp Time Service Outage US Production and Sandbox
Resolved - We have resolved the incident.
Jan 3, 17:09 PST
Investigating - We are currently experiencing a service outage affecting our Time solution in the US region for both Production and Sandbox environments. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
At this time access to the environments will be limited or completely unavailable.
Jan 3, 16:55 PST
Jan 2, 2025

No incidents reported.

Jan 1, 2025

No incidents reported.

Dec 31, 2024

No incidents reported.

Dec 30, 2024

No incidents reported.

Dec 29, 2024

No incidents reported.

Dec 28, 2024

No incidents reported.

Dec 27, 2024

No incidents reported.

Dec 26, 2024

No incidents reported.

Dec 25, 2024

No incidents reported.

Dec 24, 2024

No incidents reported.

Dec 23, 2024

No incidents reported.

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