A fix is currently being rolled out to address the issue affecting DealCloud UAT and Sandbox environments in the US region. As the fix is deployed, clients will gradually regain the ability to log in.
We expect the service to be fully restored by tomorrow morning Eastern Time (ET).
We appreciate your patience and understanding as we work through the restoration. We will provide another update sooner if there are any significant developments.
Posted Oct 06, 2026 - 14:10 PDT
Update
Our team continues to actively work on implementing a fix. We will provide the next update within 2 hours, or sooner if there are significant developments.
Posted Oct 06, 2026 - 12:04 PDT
Identified
Product: DealCloud Environment: UAT/Sandbox Region: USA Affected feature or workflow: ability to log into the UAT/Sandbox site.
We have identified an issue affecting DealCloud UAT and Sandbox environments in the US region. Users may experience difficulties logging in to the application. Our team is actively working to implement a fix and restore full service as quickly as possible. We will provide the next update within 2 hours, or sooner if there are significant developments.