Tech Foundation Services Maintenance – US, EU, CA, UAE

Scheduled for May 10, 08:00 - 12:00 PDT

Scheduled

SERVICE IMPACT
The services listed below will be impacted during the maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.
- IIS (Boomi)
- IDM

CLIENT ACTION NEEDED: Yes, for IIS clients using Atom cloud in the EU region with IP restrictions.
- As part of our ongoing efforts to improve the network infrastructure supporting Intapp Integration Service (IIS), we are updating the IP addresses used for outbound connections from our cloud atoms. These changes will affect the source IP addresses visible to your systems when IIS cloud atoms initiate outbound traffic (e.g., when calling your APIs, databases, SFTP servers, or other internet-accessible services).

If you restrict incoming connections by IP address:
1. Review your IP filtering or firewall rules for systems that receive connections from IIS cloud atoms.
2. Add the new IP addresses listed for your region(s) before the change date.
3. Do not remove old IPs. They will continue to be used by other Intapp products and services.

The changes will occur region by region. Below are the details for the upcoming May 2025 (2505) release:
- Region: Europe (EU)
- Change Date: May 10, 2025
- Current IP: 20.229.204.23
- New IPs: 20.82.70.3, 132.164.57.6
More details at https://docs.intapp.com/p/IntappReleases under Integration Service Release Notes.

USAGE IMPACT
Some users might be logged out at the beginning and end of maintenance but should be able to log in immediately.

MAINTENANCE CONTENT
- IDM: Infrastructure improvements
- Integration Services and Identity Services Release Notes: https://docs.intapp.com/p/IntappReleases

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Posted Apr 21, 2025 - 16:14 PDT
This scheduled maintenance affects: CA (DealCloud PS CA1, Risk/Flow CA1, Walls CA1, Flow CA1, Time CA1, Intapp Integration Service (IIS) CA1), EU (DealCloud PS EU1, Risk/Flow EU1, Walls EU1, Flow EU1, Time EU1, Intapp Integration Service (IIS) EU1), and US (DealCloud PS US1, Risk/Flow US1, Walls US1, Flow US1, Time US1, Intapp Integration Service (IIS) US1).