The issue with the reporting services has been resolved and users should experience normal functionality at this time. We will continue to monitor the situation to ensure full stability.
Posted Aug 27, 2025 - 10:02 PDT
Update
Our engineering team continues to work towards full restoration of the Reporting module. We appreciate your patience and will provide further updates as soon as we have more information or full service is restored.
Posted Aug 27, 2025 - 07:55 PDT
Update
Our engineering team continues to work towards full restoration of the Reporting module. We appreciate your patience and will provide further updates as soon as we have more information or full service is restored.
Posted Aug 27, 2025 - 03:34 PDT
Update
Our engineering team continues to work towards full restoration of the Reporting module. The team has resolved underlying issues and is completing final changes to restore full service to all tenants. We appreciate your patience and will provide further updates as soon as we have more information or full service is restored.
Posted Aug 26, 2025 - 14:24 PDT
Update
Our engineering team continues to work towards full restoration of the Reporting module. We appreciate your patience and will provide further updates as soon as we have more information or full service is restored.
Posted Aug 26, 2025 - 13:21 PDT
Update
Our engineering team continues to work towards full restoration of the Reporting module. We will share further updates as soon as full service is restored.
Posted Aug 26, 2025 - 09:15 PDT
Update
Our engineering team is actively investigating the remaining issues affecting the Reporting module. Currently the system is temporarily unavailable, and users may have trouble logging in. We appreciate your patience and will provide further updates as soon as we have more information or full service is restored.
Posted Aug 26, 2025 - 07:23 PDT
Update
Our engineering team is actively investigating the remaining recovery issues affecting the Reporting module. Most tenants continue to have access, though a small number are still experiencing limited availability. We appreciate your patience and will provide further updates as soon as we have more information or full service is restored.
Posted Aug 26, 2025 - 06:04 PDT
Update
Our engineering team continues to work towards full restoration of the Reporting module. While access remains available for most tenants, recovery efforts are still underway for a few remaining tenants. We will share further updates as soon as full service is restored.
Posted Aug 26, 2025 - 01:27 PDT
Update
Reporting module service access has been restored to most tenants. Engineering continues to monitor and work on a few remaining tenants. Further updates will be provided with new developments.
Posted Aug 25, 2025 - 19:21 PDT
Update
Restoration of the reporting service is still in progress. Customers may experience a brief outage while service is being restored.
Posted Aug 25, 2025 - 15:22 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 25, 2025 - 14:55 PDT
Investigating
We are currently experiencing a service degradation affecting our reporting module for Risk, Time, and Pricing solutions in the Europe region. Some reporting data is not refreshed. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
Posted Aug 25, 2025 - 14:27 PDT
This incident affected: EU (Risk/Flow EU1, Time EU1, Pricing EU).