Intapp Time Degradation of Service [USA]

Incident Report for Intapp, Inc.

Resolved

This incident has been resolved.
Posted Apr 24, 2026 - 13:40 PDT

Update

Azure services are continuing to recover, and we are actively monitoring the situation.
Clarification: Earlier we stated that "Azure has confirmed resolution of the incident." however, Azure have confirmed the root cause is actively being corrected. Some services may still see minor degraded performance as they recover.
Posted Apr 24, 2026 - 12:50 PDT

Monitoring

Azure has confirmed resolution of the incident. We will continue monitoring the system for additional impact.
Posted Apr 24, 2026 - 11:24 PDT

Update

The issue is ongoing, and we are awaiting resolution from the provider. We'll provide updates as they are available.
Posted Apr 24, 2026 - 11:00 PDT

Update

The issue is ongoing, and we are awaiting resolution from the provider. We'll provide updates as they are available.
Posted Apr 24, 2026 - 10:00 PDT

Update

The issue is ongoing, and we are awaiting resolution from the provider. We'll provide updates as they are available.
Posted Apr 24, 2026 - 09:08 PDT

Identified

We have identified an issue with the Intapp Time service. Preliminary investigation indicates the problem is related to our underlying provider, Azure. Users may experience a “Sync Failed” error in the desktop application.
Posted Apr 24, 2026 - 08:18 PDT
This incident affected: US (Time US1).