We are continuing to monitor for any further issues.
Posted Jan 16, 2023 - 06:39 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 16, 2023 - 06:38 PST
Identified
We are currently experiencing a degradation of service on our Dealcloud product in the production environment and EU region. This is impacting the Outlook Add-in and causing delays in its functionality. Our team is actively working on resolving the issue and we apologise for any inconvenience this may cause. We will provide updates as they become available. Thank you for your patience.