The underlying issue with Microsoft Azure has been addressed, and we are currently monitoring the environment to confirm that service is fully restored.
Posted Oct 09, 2026 - 12:18 PDT
Update
We are actively monitoring the ongoing recovery efforts by Microsoft Azure. We will share further updates as soon as new information is available.
Posted Oct 09, 2026 - 11:21 PDT
Update
We are continuing to monitor the situation with Azure and will provide another update as soon as more information is available.
Posted Oct 09, 2026 - 09:18 PDT
Identified
Products affected: DealCloud, Time, Intake, and Conflicts Region: EU Affected features or workflows: Some users may be unable to log in to the applications or may experience application slowness. Update: We have identified an issue caused by an ongoing service disruption affecting the underlying Microsoft Azure service provider in the EU region. The issue will persist until the Azure service disruption is resolved. We are actively monitoring the situation and will provide our next update within 2 hours, or sooner if we have any material information.
Posted Oct 09, 2026 - 07:17 PDT
This incident affected: EU (DealCloud EU1, DealCloud EU2, DealCloud PS EU1, DealCloud Data Connector EU1, Risk/Flow EU1, Flow EU1, Time EU1).