Experience Maintenance - US/EU Sandbox
Scheduled Maintenance Report for Intapp, Inc.
The scheduled maintenance has been completed.
Posted Jun 19, 2021 - 08:20 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 19, 2021 - 08:03 PDT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to 20 minutes. Do not execute bulk data upload during the maintenance. We encourage you to review the following enhancements/defect fixes.
- Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to 20 minutes. The service unavailability can occur anytime after the maintenance start is announced via the status site.


- For firms that have single sign on enabled, users can login using email addresses or a user ID.

- Confidential entities did not display a confidential icon on the search pages.
- A console error occurred, and users were unable to download document files from the profile pages if the file name included a hyphen and the file was retrieved via the GET API.
- An error message was thrown, and documents could not be exported if they contained a photo or logo that had been updated after document creation.
- Users reviewing text on an opened profile page were unable to expand or collapse the text. The 'more' or 'less' links were not displayed.
- Users could not see any data in columns on search pages when setting up new views.
- Users encountered pagination issues when searching for clients on the search page and there were more than 5,000 clients. Users are only able view up to 5,000 clients unless a filter is applied.
- Users were unable to login due to an incorrect API setting configuration.
- Custom fields created in CDS did not retain properties for 'Show on search' and 'Show on profile' when a sync or update was performed.
- Custom fields that used the 'array' type were able to be created in the API and an error message was not displayed.
- A validation error did not display when creating or updating custom object types via the API that used an invalid random string.
- An error occurred when users set the value of a new field via the API for person type using the Party Id.
- An error was thrown when users invoked the GET '/search/views' endpoint for all search views of the work entity type.

- If you have any questions, please contact Support@intapp.com.
Posted Jun 03, 2021 - 12:52 PDT
This scheduled maintenance affected: US: Non-Production (US Experience - Sandbox) and EU: Non-Production (EU Experience - Sandbox).