DealCloud 2405 - EU/AE - Preview Sandbox
Update - We are currently experiencing a delay with our scheduled cloud maintenance. We apologise for any inconvenience this may cause. We expect to provide an update on the estimated completion time within the next 8 hours.
Apr 19, 2024 - 02:37 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 2024 - 11:02 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 16 hour maintenance window. Please communicate this information to all users.

Data and configuration will be refreshed to match what is in production unless you have opted out. If you are on a dedicated database, you have the option to opt out of the data and configuration refresh. Please do so in your production environment by following the instructions found here.

RELEASE CONTENT
The 2405 release comprises over 120 new features and enhancements. This includes a LinkedIn integration through the DealCloud browser extension that enhances networking and prospecting workflows, an automation to capture Teams meeting transcripts that fuels AI summarization and meeting insights, and instant access to relevant DealCloud data in Microsoft Teams through the Intapp Collaboration integration.

To learn more about the content of this release, please review the New Features Guide that will be posted to the Support Portal and DealCloud University the day before the update.
DealCloud New Features Guide
DealCloud Legal Release New Features Guide

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Apr 18, 2024 11:00 - Apr 19, 2024 03:00 PDT
DealCloud 2405 - US/CA/AP - Preview Sandbox
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 2024 - 23:02 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the 16 hour maintenance window. Please communicate this information to all users.

Data and configuration will be refreshed to match what is in production unless you have opted out. If you are on a dedicated database, you have the option to opt out of the data and configuration refresh. Please do so in your production environment by following the instructions found here.

RELEASE CONTENT
The 2405 release comprises over 120 new features and enhancements. This includes a LinkedIn integration through the DealCloud browser extension that enhances networking and prospecting workflows, an automation to capture Teams meeting transcripts that fuels AI summarization and meeting insights, and instant access to relevant DealCloud data in Microsoft Teams through the Intapp Collaboration integration.

To learn more about the content of this release, please review the New Features Guide that will be posted to the Support Portal and DealCloud University the day before the update.
DealCloud New Features Guide
DealCloud Legal Release New Features Guide

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Apr 18, 2024 23:00 - Apr 19, 2024 15:00 PDT

About This Site

Welcome to the Intapp Status Page, where we report the current status of our Intapp solutions. To see the status of a solution in a specific geographic region, expand any of the regional components. Below the list of regions, you’ll find notifications and information about upcoming maintenance events. For information about previous maintenance or incidents, use the History tab.

EU Operational
DealCloud EU1 Operational
DealCloud PS EU1 Operational
Risk/Flow EU Operational
Risk/Flow EU1 Operational
Walls EU1 Operational
Flow EU Operational
Flow EU1 Operational
Time EU Operational
Time EU1 Operational
Billstream EU1 Operational
Pricing EU Operational
Collaboration EU1 Operational
Intapp Integration Service (IIS) EU Operational
Intapp Integration Service (IIS) EU1 Operational
Experience EU Operational
Relationships EU Operational
US Operational
DealCloud US1 Operational
DealCloud US3 Operational
DealCloud US4 Operational
DealCloud US5 Operational
DealCloud PS US1 Operational
DealCloud Data Connector US1 Operational
Risk/Flow US Operational
Risk/Flow US1 Operational
Walls US1 Operational
Flow US Operational
Flow US1 Operational
Time US Operational
Time US1 Operational
Billstream US1 Operational
Pricing US Operational
Collaboration US1 Operational
Intapp Integration Service (IIS) US Operational
Intapp Integration Service (IIS) US1 Operational
Experience US Operational
Relationships US Operational
AP Operational
DealCloud AP1 Operational
DealCloud PS AP1 Operational
Risk/Flow AP Operational
Risk/Flow AP1 Operational
Time AP Operational
Time AP1 Operational
Pricing AP Operational
Collaboration AP1 Operational
Intapp Integration Service (IIS) AP Operational
Intapp Integration Service (IIS) AP1 Operational
Relationships AP Operational
CA Operational
DealCloud PS CA1 Operational
Risk/Flow CA Operational
Risk/Flow CA1 Operational
Walls CA1 Operational
Flow CA Operational
Flow CA1 Operational
Time CA Operational
Time CA1 Operational
Intapp Integration Service (IIS) CA Operational
Intapp Integration Service (IIS) CA1 Operational
AE Operational
DealCloud AE1 Operational
EU: Non-Production Operational
DealCloud EU - Preview Sandbox Operational
EU DealCloud - Sandbox Operational
DealCloud PS EU - Preview Sandbox Operational
Risk/Flow EU - Sandbox Operational
Risk/Flow EU1 - Sandbox Operational
Walls EU1 - Sandbox Operational
Flow EU1 - Sandbox Operational
Flow EU - Sandbox Operational
Time EU - Sandbox Operational
Time EU1 - Sandbox Operational
Experience EU - Sandbox Operational
Collaboration EU1 - Preview Sandbox Operational
Billstream EU1 - Sandbox Operational
US: Non-Production Operational
DealCloud US - Preview Sandbox Operational
US DealCloud - Sandbox Operational
DealCloud PS US - Preview Sandbox Operational
DealCloud Data Connector US1 - Sandbox Operational
Risk/Flow US - Sandbox Operational
Risk/Flow US1 - Sandbox Operational
Walls US1 - Sandbox Operational
Flow US - Sandbox Operational
Flow US1 - Sandbox Operational
Time US - Sandbox Operational
Time US1 - Sandbox Operational
Experience US - Sandbox Operational
Billstream US1 - Sandbox Operational
AP: Non-Production Operational
DealCloud AP - Preview Sandbox Operational
DealCloud PS AP - Preview Sandbox Operational
Risk/Flow AP - Sandbox Operational
Risk/Flow AP1 - Sandbox Operational
Time AP - Sandbox Operational
Time AP1 - Sandbox Operational
CA: Non-Production Operational
DealCloud PS CA - Preview Sandbox Operational
Risk/Flow CA - Sandbox Operational
Risk/Flow CA1 - Sandbox Operational
Walls CA1 - Sandbox Operational
Flow CA - Sandbox Operational
Flow CA1 - Sandbox Operational
Time CA - Sandbox Operational
Time CA1 - Sandbox Operational
AE: Non-Production Operational
DealCloud AE - Preview Sandbox Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Risk/Flow Infrastructure Maintenance – AP Apr 20, 2024 01:00-03:00 PDT
SERVICE IMPACT
A change to the Risk (Conflicts/Intake/Flow/Terms/External Forms) email notification service will take place during the 120 minute maintenance window. This will not impact access to any production tenants and will happen in the background. After the change is applied, the email address that notifications are sent from will be modified.

MAINTENANCE DETAILS
After the change is implemented, the email address that sends notifications to recipients will be different:

Old:
- AP: openapp@tenantname-mx.open.intapp.com

New:
- AP: tenantname@mailap.open.intapp.com

From this point forward, all notification types will be sent from the new email address:

- Generic Notifications
- Conflicts Notifications
- Replies to Conflicts Notifications (Conflicts Conversation Tracking; on by default)
- Request Notifications
- Replies to Request Notifications (Request Conversation Tracking; if enabled)

For a period of 3 months, replies to the (old) sender email address (e.g. replies to a Conflicts Report notification or Request notification) will be treated normally and retained in Report and Request Conversation tracking. After that backwards compatibility period, replies to the (old) sender email will NOT be ingested by the application for conversation tracking.

ACTION ITEMS
- If the (old) legacy sending address is whitelisted for security purposes in your email infrastructure (Exchange, Google, et al) it should be updated with the new address

- Email notification templates should be audited and updated in case “From:” field values are customized or implemented in a non-standard way

- Un-tracked reply emails will only impact Requests and Conflict Report notifications that are greater than 90 days old or ongoing for more than 90 days - Active Requests and Conflicts Reports can be identified by the respective grid pages

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Mar 27, 2024 - 17:45 PDT
DealCloud Data Connector 2404 - US Apr 20, 2024 08:00-14:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 18, 2024 - 09:20 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, during the maintenance window, users may experience delays of up to several hours in data synchronization between the DealCloud and Snowflake databases. The maintenance start will be announced via the status site.

RELEASE CONTENT
- The update includes infrastructure improvements and defect fixes.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Apr 12, 2024 - 15:51 PDT
Collaboration Infrastructure Maintenance Apr 20, 2024 08:00-09:30 PDT
SERVICE IMPACT
There will be no downtime associated with this release. However, some work may be queued temporarily during the maintenance window. The maintenance start will be announced via the status site.

MAINTENANCE CONTENT
- We will be conducting infrastructure maintenance.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Posted on Apr 11, 2024 - 14:38 PDT
Risk/Flow 2405 – US/CA/AP/EU Sandbox Apr 20, 2024 08:00-12:00 PDT
SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The 2405 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. The Intake release includes enhancements to Joint Client Representations and the Import/Export process. The Conflicts release includes enhancements to Team Conflicts, Conflicts Rules, CSAT, and corporate trees. The Terms release includes enhancements to Term Reminders and trigger-based notifications. This release also includes UI/UX enhancements, API and CDS updates, and bug fixes.

For more information on the new features, enhancements, and defect fixes, please review the release notes on the Support Portal at the links below.

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Apr 11, 2024 - 14:10 PDT
Experience 2024.1.1.3 – US/EU Apr 20, 2024 08:00-12:00 PDT
SERVICE IMPACT
Please communicate to your users that there will be a downtime at some point during the 4-hour maintenance window. The service will be unavailable for up to 180 minutes and this can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes until the maintenance is completed.

RELEASE CONTENT
- General infrastructure maintenance

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Apr 03, 2024 - 10:48 PDT
DealCloud Update 2404 - All Regions - PROD Apr 20, 2024 08:00-12:00 PDT
SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Do not perform any large data imports or changes during the four-hour maintenance window. Please communicate this information to all users.

RELEASE CONTENT
- The update includes defect fixes and minor improvements.

To learn more about the content of this update, please review the release notes that will be posted to the Support Portal and DealCloud University the day before the update.
DealCloud Release Notes
DealCloud Legal Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com or support@dealcloud.com.
Posted on Apr 01, 2024 - 14:24 PDT
Collaboration 2405 - Preview Sandbox Apr 25, 2024 02:00-06:00 PDT
SERVICE IMPACT
There will be no downtime associated with this release. However, some work may be queued temporarily during the maintenance window. The maintenance start will be announced via the status site.

RELEASE CONTENT
We will be updating the preview environment with the 2405 release of Intapp Collaboration.

To learn more about the content of this release, please review the New Features Guide that will be available the day before the release on the Support Portal at the link below.
Intapp Collaboration New Features Guides

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Posted on Apr 18, 2024 - 08:56 PDT
Infrastructure Maintenance - AP Apr 26, 2024 05:00-09:00 PDT
SERVICE IMPACT 
There may be several periods where the service will be unavailable for up to 30 minutes during the 4 hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Apr 08, 2024 - 18:31 PDT
Infrastructure Maintenance - US/CA/EU Apr 27, 2024 08:00-12:00 PDT
SERVICE IMPACT 
There may be several periods where the service will be unavailable for up to 30 minutes during the 4 hour maintenance window. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

Please communicate this information to all users.

MAINTENANCE DETAILS
- Infrastructure upgrades of backend systems

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Apr 09, 2024 - 09:15 PDT
Time Release 2405 – AP May 3, 2024 05:00-09:00 PDT
SERVICE IMPACT 
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. The service will be unavailable for up to 4 hours during the maintenance window. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
This release introduces initial Desktop Extension support for the New Outlook, as well as a variety of Desktop Application, Extension, and backend bug fixes. Please see the Release Announcement for more information. The Release Notes are also available on the Support Portal.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Apr 11, 2024 - 13:15 PDT
Risk/Flow 2405 – AP May 3, 2024 05:00-09:00 PDT
SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The 2405 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. The Intake release includes enhancements to Joint Client Representations and the Import/Export process. The Conflicts release includes enhancements to Team Conflicts, Conflicts Rules, CSAT, and corporate trees. The Terms release includes enhancements to Term Reminders and trigger-based notifications. This release also includes UI/UX enhancements, API and CDS updates, and bug fixes.

For more information on the new features, enhancements, and defect fixes, please review the release notes on the Support Portal at the links below.

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Apr 11, 2024 - 14:13 PDT
Tech Foundation Services Maintenance - AP May 3, 2024 05:00-09:00 PDT
SERVICE IMPACT
Users will not be able to log in for up to 60 minutes. Do not perform large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE CONTENT
- IDM: Migration from AWS to Azure

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Posted on Apr 15, 2024 - 14:12 PDT
Billstream Release 2405 – US/EU May 4, 2024 08:00-12:00 PDT
SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. During the upgrade users may have synchronization and login errors. Do not perform any large data imports or changes during the maintenance window.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal at the link below.
Billstream Release Notes

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Posted on Apr 12, 2024 - 16:02 PDT
Risk/Flow 2405 – US/CA/EU May 4, 2024 08:00-12:00 PDT
SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The 2405 release includes features and enhancements to Intake, Flow, Conflicts, and Terms. The Intake release includes enhancements to Joint Client Representations and the Import/Export process. The Conflicts release includes enhancements to Team Conflicts, Conflicts Rules, CSAT, and corporate trees. The Terms release includes enhancements to Term Reminders and trigger-based notifications. This release also includes UI/UX enhancements, API and CDS updates, and bug fixes.

For more information on the new features, enhancements, and defect fixes, please review the release notes on the Support Portal at the links below.

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Apr 11, 2024 - 14:16 PDT
Time Release 2405 – US/CA/EU May 4, 2024 08:00-12:00 PDT
SERVICE IMPACT 
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. The service will be unavailable for up to 4 hours during the maintenance window. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
This release introduces initial Desktop Extension support for the New Outlook, as well as a variety of Desktop Application, Extension, and backend bug fixes. Please see the Release Announcement for more information. The Release Notes are also available on the Support Portal.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Apr 11, 2024 - 13:17 PDT
Tech Foundation Services Maintenance – US, EU May 4, 2024 08:00-12:00 PDT
SERVICE IMPACT
Users can log back in immediately if logged out. Do not perform large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE CONTENT
- IDM: Infrastructure improvements

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Posted on Apr 15, 2024 - 14:21 PDT
Tech Foundation Services Maintenance – CA May 4, 2024 08:00-12:00 PDT
SERVICE IMPACT
Users will not be able to log in for up to 60 minutes. Do not perform large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE CONTENT
- IDM: Migration from AWS to Azure

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Posted on Apr 15, 2024 - 14:15 PDT
Walls 2405 – US/CA/EU May 4, 2024 08:00-12:00 PDT
SERVICE IMPACT
There may be downtime during this release. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2405 release contains UI enhancements, a new endpoint, and enhancements to the SharePointV2 extension.

The following enhancements are included in this release:

- UI logo and branding updates.
- A new SharePointMapping API endpoint.
- Foundational security for the SharePoint V2 extension.

For more information on the enhancements and defect fixes, please review the release notes on the Support Portal at the link below.
Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Posted on Apr 11, 2024 - 14:44 PDT
Past Incidents
Apr 19, 2024
Time Release 2405 – US/CA/AP – Sandbox
Completed - The scheduled maintenance has been completed.
Apr 19, 04:37 PDT
Update - We are currently experiencing a delay with our scheduled maintenance. We apologise for any inconvenience this may cause. We expect to provide an update on the estimated completion time within the next 2 hours.
Apr 19, 02:52 PDT
Scheduled - SERVICE IMPACT 
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. The service will be unavailable for up to 4 hours during the maintenance window. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
This release introduces initial Desktop Extension support for the New Outlook, as well as a variety of Desktop Application, Extension, and backend bug fixes. Please see the Release Announcement for more information. The Release Notes are also available on the Support Portal.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Apr 11, 13:12 PDT
Walls 2405 – US/CA Sandbox
Completed - The scheduled maintenance has been completed.
Apr 19, 00:37 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 23:02 PDT
Scheduled - SERVICE IMPACT
There may be downtime during this release. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2405 release contains UI enhancements, a new endpoint, and enhancements to the SharePointV2 extension.

The following enhancements are included in this release:

- UI logo and branding updates.
- A new SharePointMapping API endpoint.
- Foundational security for the SharePoint V2 extension.

For more information on the enhancements and defect fixes, please review the release notes on the Support Portal at the link below.
Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Apr 10, 16:26 PDT
Apr 18, 2024
Billstream Release 2405 – US Sandbox
Completed - The scheduled maintenance has been completed.
Apr 18, 20:48 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 17:30 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. During the upgrade users may have synchronization and login errors. Do not perform any large data imports or changes during the maintenance window.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal at the link below.
Billstream Release Notes

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Apr 12, 16:00 PDT
Time Release 2405 – EU – Sandbox
Completed - The scheduled maintenance has been completed.
Apr 18, 14:54 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 11:02 PDT
Scheduled - SERVICE IMPACT 
There will be downtime associated with this release. Website users may be logged out. Desktop users can work in offline mode during this time and will not be logged out. Do not execute bulk data upload during the maintenance. The service will be unavailable for up to 4 hours during the maintenance window. This can occur any time after the maintenance start is announced via the status site. During the upgrade users will have synchronization and login errors.

RELEASE CONTENT
This release introduces initial Desktop Extension support for the New Outlook, as well as a variety of Desktop Application, Extension, and backend bug fixes. Please see the Release Announcement for more information. The Release Notes are also available on the Support Portal.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Apr 11, 13:10 PDT
Billstream 2405 – EU Sandbox
Completed - The scheduled maintenance has been completed.
Apr 18, 12:54 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 11:02 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. During the upgrade users may have synchronization and login errors. Do not perform any large data imports or changes during the maintenance window.

RELEASE CONTENT
For more information on the content of this release, please review the release notes on the Support Portal at the link below.
Billstream Release Notes

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Apr 12, 15:57 PDT
Walls 2405 – EU Sandbox
Completed - The scheduled maintenance has been completed.
Apr 18, 12:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 11:02 PDT
Scheduled - SERVICE IMPACT
There may be downtime during this release. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Intapp Walls Cloud 2405 release contains UI enhancements, a new endpoint, and enhancements to the SharePointV2 extension.

The following enhancements are included in this release:

- UI logo and branding updates.
- A new SharePointMapping API endpoint.
- Foundational security for the SharePoint V2 extension.

For more information on the enhancements and defect fixes, please review the release notes on the Support Portal at the link below.
Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Apr 10, 16:24 PDT
Collaboration 2404
Completed - The scheduled maintenance has been completed.
Apr 18, 03:06 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 02:00 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some work may be queued temporarily during the maintenance window. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes defect fixes and minor improvements.

For more details, please review the release notes that will be posted to the Support Portal the day before the release.
Intapp Collaboration Release Notes

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Mar 29, 11:51 PDT
Apr 17, 2024
Emergency Maintenance - DealCloud PS - US1
Completed - The scheduled maintenance has been completed.
Apr 17, 23:28 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 23:00 PDT
Scheduled - SERVICE IMPACT
The service will be unavailable for approximately 5 minutes during the 30 minute maintenance window. Some users may be logged out during the maintenance period, but they will be able to log back in after the short interruption of service. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE DETAILS
Database maintenance to ensure optimal performance of the applications.

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Apr 17, 11:21 PDT
Intapp Dealcloud Degradation of Service US
Resolved - This incident has been resolved.
Apr 17, 18:07 PDT
Monitoring - An additional fix has been implemented and is being monitored.
Apr 17, 10:54 PDT
Identified - A new related issue has been identified and a fix is being implemented.
Apr 17, 10:43 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Further updates will be posted shortly.
Apr 17, 08:43 PDT
Identified - We have identified the issue and are working on a resolution.
Further updates will be posted shortly.
Apr 17, 08:25 PDT
IIS/Boomi Platform Degradation of Service [All regions]
Resolved - Based on their continued monitoring, Boomi engineering team has confirmed the issue has been resolved and that Boomi Platform is operating normally.
Apr 17, 06:04 PDT
Monitoring - The Boomi engineering team has implemented corrective actions to resolve the Boomi Platform performance issues that you may have experienced. They are monitoring Boomi Platform to ensure its continued performance.

For the latest updates, please subscribe to: https://status.boomi.com/
Apr 17, 05:49 PDT
Investigating - Boomi Platform is currently operating at a higher than normal latency. During this time, you may be experiencing degraded performance while using Boomi Platform. Boomi engineering team is investigating the issue. We apologize for any inconvenience that this incident may have caused and we will provide an update once we have more information.

Please see https://status.boomi.com/ for latest updates
Apr 17, 01:52 PDT
Apr 16, 2024
DealCloud Data Connector Maintenance - US Sandbox
Completed - The scheduled maintenance has been completed.
Apr 16, 02:54 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 00:02 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, during the maintenance window, users may experience delays of up to several hours in data synchronization between the DealCloud and Snowflake databases. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes infrastructure improvements.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Apr 12, 15:44 PDT
Apr 15, 2024
Intapp DealCloud Data Connector Partial Service Outage US East
Resolved - We have resolved the incident.
Apr 15, 16:04 PDT
Identified - We have identified the issue and are working on a resolution.
Further updates will be posted shortly.
Apr 15, 13:29 PDT
We are currently investigating issues in the AP region
Resolved - We have resolved the incident.
Apr 15, 09:26 PDT
Update - We are continuing to investigate this issue.
Apr 15, 09:25 PDT
Investigating - We are currently experiencing a degradation of service. Our teams are currently investigating.
Apr 15, 09:24 PDT
We are currently investigating issues in the AP region.
Resolved - This incident has been resolved.
Apr 15, 08:20 PDT
Update - We are continuing to investigate this issue.
Apr 15, 08:05 PDT
Investigating - We are currently investigating this issue.
Apr 15, 07:43 PDT
Apr 14, 2024

No incidents reported.

Apr 13, 2024
DealCloud Data Connector Maintenance - US
Completed - The scheduled maintenance has been completed.
Apr 13, 13:57 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 08:00 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, during the maintenance window, users may experience delays of up to several hours in data synchronization between the DealCloud and Snowflake databases. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes infrastructure improvements and defect fixes.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Apr 10, 11:54 PDT
Risk/Flow Release 2404 – US/CA/EU
Completed - The scheduled maintenance has been completed.
Apr 13, 12:40 PDT
Verifying - All regions are complete except Risk/Flow US. We expect a further delay of 45 minutes.
Apr 13, 12:23 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 08:00 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The 2404 release includes API updates and improvements to managing group memberships​ in the user profile. This release also includes a few defect fixes for Intake, SSRS Conflicts reports, and CDS.

For more information on the new enhancements and defect fixes, please review the release notes on the Support Portal at the links below.

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Mar 21, 14:05 PDT
Pricing 2305 HF8 - US
Completed - The scheduled maintenance has been completed.
Apr 13, 10:41 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 09:02 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
- Infrastructure enhancements to support Intapp's Azure migration. No new features.

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Mar 22, 13:23 PDT
Walls 2404 – US/CA/EU
Completed - The scheduled maintenance has been completed.
Apr 13, 09:27 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 08:00 PDT
Scheduled - SERVICE IMPACT
There may be downtime during this release. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The Walls Cloud 2404 release contains defect fixes for the Walls Cloud application, event driven notifications, and a new extension.

The following enhancements are included in this release:

- Event-driven notifications
You can now configure event-driven notifications to alert you when changes are made to a policy.

- iManage on-premise extension
Walls Cloud now supports the on-premises iManage extension.

For more information on the enhancements and defect fixes, please review the release notes on the Support Portal at the link below.

Walls Cloud Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Mar 25, 11:05 PDT
Tech Foundation Services Maintenance – US, EU, CA
Completed - The scheduled maintenance has been completed.
Apr 13, 09:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 08:00 PDT
Scheduled - SERVICE IMPACT
Users may not be able to log in for a period of up to 15 minutes. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

MAINTENANCE CONTENT
- IDM: Infrastructure improvements

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Mar 25, 09:16 PDT
Apr 12, 2024
Risk/Flow Release 2404 – AP
Completed - The scheduled maintenance has been completed.
Apr 12, 09:26 PDT
Update - Scheduled maintenance is still in progress, we will provide updates as necessary.
Apr 12, 09:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 05:00 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, some users may be logged out during the release, but they will be able to log back in immediately. Do not perform any large data imports or changes until the maintenance is completed. The service disconnection can occur any time after the maintenance start is announced via the status site.

RELEASE CONTENT
The 2404 release includes API updates and improvements to managing group memberships​ in the user profile. This release also includes a few defect fixes for Intake, SSRS Conflicts reports, and CDS.

For more information on the new enhancements and defect fixes, please review the release notes on the Support Portal at the links below.

Intapp Intake Release Notes
Intapp Conflicts Release Notes
Intapp Terms Release Notes
Intapp Flow Release Notes

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Mar 21, 14:03 PDT
Apr 11, 2024

No incidents reported.

Apr 10, 2024
Intapp Experience Degradation of Service EU
Resolved - The issue has been resolved. All services are operating as normal.
Apr 10, 06:52 PDT
Update - We are continuing to work on a fix for this issue.
Apr 10, 06:18 PDT
Update - We are continuing to work on a fix for this issue.
Apr 10, 04:13 PDT
Identified - We have identified the issue and are working on a resolution.
Further updates will be posted shortly.
Apr 10, 02:45 PDT
DealCloud Data Connector Maintenance - US
Completed - The scheduled maintenance has been completed.
Apr 10, 04:04 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 02:00 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, during the maintenance window, users may experience delays of up to several hours in data synchronization between the DealCloud and Snowflake databases. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes defect fixes.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Apr 9, 14:28 PDT
Apr 9, 2024

No incidents reported.

Apr 8, 2024
IIS/Boomi Platform Degradation of Service [All regions]
Resolved - Boomi Platform is operating normally, this issue is resolved.
Apr 8, 07:13 PDT
Identified - The Boomi Engineering team has identified the issue and implemented a solution. They are continuing to monitor.
Apr 8, 06:56 PDT
Update - We are continuing to investigate this issue.
Apr 8, 06:15 PDT
Update - Boomi Platform is currently operating at a higher than normal latency. During this time, you may be experiencing degraded performance while using Boomi Platform. Boomi engineering team is investigating the issue. We apologize for any inconvenience that this incident may have caused and we will provide an update once we have more information.
Apr 8, 06:14 PDT
Investigating - Boomi Platform is currently operating at a higher than normal latency. During this time, you may be experiencing degraded performance while using Boomi Platform. Boomi engineering team is investigating the issue. We apologize for any inconvenience that this incident may have caused and we will provide an update once we have more information.

Please see https://status.boomi.com/ for latest updates
Apr 8, 06:04 PDT
Apr 7, 2024

No incidents reported.

Apr 6, 2024
DealCloud Data Connector Maintenance - US
Completed - The scheduled maintenance has been completed.
Apr 6, 12:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 08:00 PDT
Scheduled - SERVICE IMPACT
There will be no downtime associated with this release. However, during the maintenance window, users may experience delays of up to several hours in data synchronization between the DealCloud and Snowflake databases. The maintenance start will be announced via the status site.

RELEASE CONTENT
The update includes infrastructure improvements.

ADDITIONAL INFORMATION
If you have any questions, please contact support@intapp.com.
Apr 1, 14:06 PDT
Intapp Integration Service (IIS) Release – US, EU
Completed - The scheduled maintenance has been completed.
Apr 6, 08:54 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 08:00 PDT
Scheduled - SERVICE IMPACT
There will be a downtime during the maintenance window that can occur any time after the maintenance start is announced via the status site. Processes on Intapp Atom Cloud may face brief interruptions and may not complete successfully during this period. Do not perform any large data imports or changes during the maintenance window.

Logs for processes executed on Intapp Cloud Atoms before this maintenance (logs history) won't be accessible via the Boomi Process Reporting UI. To obtain a specific process log, please contact Intapp Support and provide the process Execution ID.

RELEASE CONTENT
- Adjustments to the logs storage configuration for Atom Clouds to address a critical performance issue and enhance cloud process execution stability.

ADDITIONAL INFORMATION
- If you have any questions, please contact Support@intapp.com.
Mar 21, 10:42 PDT
Risk/Flow Infrastructure Maintenance – AP Sandbox
Completed - The scheduled maintenance has been completed.
Apr 6, 01:42 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 01:01 PDT
Scheduled - SERVICE IMPACT
A change to the Risk (Conflicts/Intake/Flow/Terms/External Forms) email notification service will take place during the 120 minute maintenance window. This will not impact access to any sandbox tenants and will happen in the background. After the change is applied, the email address that notifications are sent from will be modified.

MAINTENANCE DETAILS
After the change is implemented, the email address that sends notifications to recipients will be different:

Old:
- AP: openapp@tenantname-mx.opensandbox2.intapp.com

New:
- AP: tenantname@mailap.opensandbox2.intapp.com

From this point forward, all notification types will be sent from the new email address:

- Generic Notifications
- Conflicts Notifications
- Replies to Conflicts Notifications (Conflicts Conversation Tracking; on by default)
- Request Notifications
- Replies to Request Notifications (Request Conversation Tracking; if enabled)

For a period of 3 months, replies to the (old) sender email address (e.g. replies to a Conflicts Report notification or Request notification) will be treated normally and retained in Report and Request Conversation tracking. After that backwards compatibility period, replies to the (old) sender email will NOT be ingested by the application for conversation tracking.

ACTION ITEMS
- If the (old) legacy sending address is whitelisted for security purposes in your email infrastructure (Exchange, Google, et al) it should be updated with the new address

- Email notification templates should be audited and updated in case “From:” field values are customized or implemented in a non-standard way

- Un-tracked reply emails will only impact Requests and Conflict Report notifications that are greater than 90 days old or ongoing for more than 90 days - Active Requests and Conflicts Reports can be identified by the respective grid pages

ADDITIONAL INFORMATION
- If you have any questions, please contact support@intapp.com.
Mar 27, 17:37 PDT
Apr 5, 2024

No incidents reported.

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