Experience Maintenance – APAC Sandbox
Scheduled Maintenance Report for Intapp, Inc.
The scheduled maintenance has been completed.
Posted Jun 18, 2021 - 05:27 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 18, 2021 - 05:04 PDT
- Customer action required: Please communicate to your users that some or all users will be unable to use the service for up to 5 minutes. Do not execute bulk data upload during the maintenance. We encourage you to review the following enhancements/defect fixes.
- Usage impact: The release/maintenance will incur downtime. Some or all users will be unable to use the service for up to 5 minutes. The service unavailability can occur anytime after the maintenance start is announced via the status site.


- For firms that have single sign on enabled, users can login using email addresses or a user ID.

- Confidential entities did not display a confidential icon on the search pages.
- A console error occurred, and users were unable to download document files from the profile pages if the file name included a hyphen and the file was retrieved via the GET API.
- An error message was thrown, and documents could not be exported if they contained a photo or logo that had been updated after document creation.
- Users reviewing text on an opened profile page were unable to expand or collapse the text. The 'more' or 'less' links were not displayed.
- Users could not see any data in columns on search pages when setting up new views.
- Users encountered pagination issues when searching for clients on the search page and there were more than 5,000 clients. Users are only able view up to 5,000 clients unless a filter is applied.
- Users were unable to login due to an incorrect API setting configuration.
- Custom fields created in CDS did not retain properties for 'Show on search' and 'Show on profile' when a sync or update was performed.
- Custom fields that used the 'array' type were able to be created in the API and an error message was not displayed.
- A validation error did not display when creating or updating custom object types via the API that used an invalid random string.
- An error occurred when users set the value of a new field via the API for person type using the Party Id.
- An error was thrown when users invoked the GET '/search/views' endpoint for all search views of the work entity type.

- If you have any questions, please contact Support@intapp.com.
Posted Jun 03, 2021 - 12:46 PDT
This scheduled maintenance affected: APAC: Non-Production (APAC Experience - Sandbox).